Front of property

Reviews of Hotel Real de Leyendas

3 out of 5
Hotel Real de Leyendas
Calle Alhondiga 10b Centro Historico, Guanajuato, GTO

Reviews

8.4

Very good

Rating 10 - Excellent. 189 out of 446 reviews" "
Rating 8 - Good. 173 out of 446 reviews" "
Rating 6 - Okay. 46 out of 446 reviews" "
Rating 4 - Poor. 21 out of 446 reviews" "
Rating 2 - Terrible. 17 out of 446 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally nice hotel and staff for the price. Not a short walk to the Jardín de la Unión (central plaza), but the walk does take you past the best street food in Guanajuato, and the Mercado Hidalgo.
Response from Carol Vallejo on 5 Nov 2023
Thank you for staying with us.

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to town but very heavy traffic on the street so very noisy. Staff very friendly and helpful

4/10 Poor

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tiene buena ubicación, esta limpio el staff es amable. Pero no me gusto porque se escucha mucho el ruido de la calle...y batalle para el agua caliente...

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exelente lugar, recepcionistas muy amables, el cuarto super grande y comodo
Stayed 1 night in Nov 2022
Response from Silvia on 13 Nov 2022
Estimado Sr. Gallardo fue un placer haberles atendido!. Agradecemos mucho sus comentarios y quedamos a sus ordenes para cuando desee visitar Guanajuato :)

6/10 Okay

ernesto, el paso

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and helpful, the walls in the room felt paper thin you could hear every noise from the street and lobby
Stayed 3 nights in Sep 2022
Response from Hugo on 30 Sept 2022
Thank you for your comments. Unfortunately, the street is very noise. And we will be quieter to dont disturb.

8/10 Good

Mason

Liked: Cleanliness, property conditions & facilities, room comfort
NO PARKING AVAILABLE!!!
It is a cute hotel and the service was friendly. The room and cleanliness was acceptable. The only issue I had was the listing says there is parking available. This is incorrect, and the clerk only recommended the closes spot to park which was full. I couldn't find any overnight parking garages, so I had to pay a ticket the next morning for parking over the one hour limit for street parking :(
Stayed 1 night in Sep 2022
Response from Hugo on 18 Sept 2022
Thank you for your comments. We're sorry for parking, unfortunately we don't have an own.If you enjoyed our hotel, we hope you come back soon.Have a nice day.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep in mind there is no air conditioning and if windows are open there is noise from the busy street. We thought there was parking on site as advertised but it’s 3-4 blocks away. The rooms were clean and beds were comfortable. For the price the stay was fine.
Stayed 2 nights in Sep 2022
Response from Hugo on 15 Sept 2022
Thank you for your opinions. We sorry that noise and don't have air conditioning were an important factor on your qualification.Unfortunately, we don't have a own parking.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Aug 2022
Response from Silvia on 1 Sept 2022
Estimado Sr. Gallegos: Fue todo un placer haberlos atendido a usted y a su esposa! Esperemos no sea la primera vez que nos visiten :) ¡¡Es su casa!! Quedamos a sus ordenes

6/10 Okay

Adriana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Reviews said that is a great place to stay
Stayed 1 night in Aug 2022
Response from Hugo on 15 Aug 2022
We really sorry for don't complete with your expects. We're gonna working to overcome our service. Have a nice day.

6/10 Okay

Jianbin

Travelled with family
Liked: Staff & service
Convenient to all scenic spot.
Stayed 1 night in Jul 2022
Response from Sarai on 31 Jul 2022
Thank you for your comments and ratings. Come back soon!

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2022

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious
A nice hotel with spacious room. Friendly staff. Very close to city center.
Stayed 2 nights in Jun 2022
Response from Sarai on 24 Jun 2022
Thank you so much for your positive review. It is a great satisfaction when our effort is manifested in a happy guest. Come back soon!

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
My stayed was excellent, helpful personnel, clean rooms
Stayed 4 nights in May 2022
Response from Sarai on 9 Jun 2022
Thank you very much for your review. Hope to see you soon!

6/10 Okay

Margarita

Travelled with family
Base de la cama mas chica que colchon. Muy incómodo.
Stayed 2 nights in Apr 2022
Response from Real de Leyendas on 15 Apr 2022
Muchas gracias por sus comentarios. Tomamos acciones para revisar el tema de la base y el colchón.

10/10 Excellent

Aldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 4 nights in Jan 2022
Response from Sarai on 12 Jun 2022
Hola Aldo, nos alegra saber que su experiencia con nosotros fue agradable. ¡vuelvan pronto!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Sarai on 12 Jun 2022
¡Gracias por su valoración!

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 8 nights in Dec 2021
Response from Sarai on 17 Jun 2022
Agradecemos su valoración ¡Vuelvan pronto!

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time in Guanajuato.
Very friendly and helpful staff. Amazing location as well. Will definitely stay here again.
Stayed 3 nights in Nov 2021
Response from Sarai on 12 Jun 2022
Hi Pedro!, thank you for your kind comments. Come back soon!

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Guanajuato
Room was spacious and clean with plenty of storage space and a desk. Beds were very comfortable! A great place to stay in Guanajuato just a short walk from the very centre.
Stayed 3 nights in Oct 2021
Response from Sarai on 17 Jun 2022
Thank you for your comments and ratings. ¡Come back soon!

8/10 Good

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021
Response from Sarai on 17 Jun 2022
Agradecemos su amable valoracion

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Sarai on 17 Jun 2022
Gracias por su amable evaluación. ¡Saludos!

4/10 Poor

Verified traveller

Disliked: Amenities
Very noisy, especially if your room faces the street. Requested a king size bed, got 2 beds instead, even though hotel sent back email promising king bed.
Stayed 4 nights in Dec 2019
Response from Adry on 10 Jan 2020
Hello, We appreciate and respect your opinion! We hope to have the opportunity to assist you again to correct the disagreements.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel’s location convenient. However, due to room’s location, there was a lot of noise.
Stayed 3 nights in Dec 2019
Response from Adry on 10 Jan 2020
Hello! Thank you very much for your review . Hope to see you soon.

10/10 Excellent

Perla Espinosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really great and will definitely come back again.
Stayed 4 nights in Nov 2019
Response from Adry on 13 Dec 2019
Hello Perla, Thank you very much for your positive review .It is a great satisfaction when our effort is manifested in a happy guest. Hope to see you soon.

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from Adriana on 3 Dec 2019
Hola Eduardo , gracias por su valoración , fue un placer atenderlos .¡Vuelvan pronto!

10/10 Excellent

Rosa M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Adriana on 4 Dec 2019
Hola estimada Rosa, gracias por su calificación, es muy importante para nosotros.

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Adry on 21 Nov 2019
Hola Martin , muchas gracias por sus amables comentarios , fue un placer atenderlos!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, it was just a little far from downtown Guanajuato.
Stayed 3 nights in Nov 2019
Response from Adry on 13 Nov 2019
Thank you very much for your review, Hope to see you soon.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown, great price and the staff was helpful at all times
Stayed 4 nights in Sep 2019
Response from Adry on 3 Oct 2019
Hello! Thank you very much for your review, Hope to see you soon in Guanajuato.

8/10 Good

Verified traveller

Stayed 5 nights in Sep 2019
Response from Adriana on 23 Sept 2019
Hola , agradecemos su favorable calificación !

10/10 Excellent

A.B., vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience, very clean, an5 close to centro
Stayed 1 night in Sep 2019
Response from Adry on 15 Sept 2019
Hello A.B Thank you very much for your review, Hope to see you soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
No ac Other than that everything is perfect. Great location Away from busy streets Be ready to park your car in a parking structure about 5 min away . And pay extra Ask for Tour guide that the hotel offers it’s like $ 8 dlls each
Stayed 1 night in Sep 2019
Response from Adry on 9 Sept 2019
Hello, thank you very much for your opinion, it was a pleasure to attend you, come back soon

10/10 Excellent

Raquel, Austin, Texas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious, clean and comfortable. The hotel had tons of old charm. We had a great nights sleep.
Stayed 1 night in Mar 2019
Response from Adry on 2 Sept 2019
Hello dear Rachel, we are pleased to read your comment, it was a pleasure to have you with us, thank you very much for your comment and evaluation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Adriana on 12 Aug 2019
Hola , gracias por su valoración! :) vuelvan pronto!

6/10 Okay

JUAN

Liked: Cleanliness
Disliked: Room comfort
No parking!!!
The only inconvenience is that they do not have parking area, if you are driving this hotel is not an option the parking fee for the nearest parking place is expensive.
Stayed 2 nights in Jul 2019
Response from Adry on 30 Jul 2019
Hello Juan! We appreciate and respect your opinion! We hope to have the opportunity to assist you again to correct the disagreements.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very clean, staff courteous and good location.
Stayed 1 night in Jul 2019
Response from Adry on 26 Jul 2019
Hello, Thank you so much for your positive review!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything , confort , close to town, nice people.
Stayed 4 nights in Jul 2019
Response from Adry on 26 Jul 2019
Hello, we are very grateful for your favorable opinion. It forces us to work every day to maintain that quality.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Adry on 17 Jul 2019
Hola , muchas gracias por su positiva valoración, fue un placer atenderlos.

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2019
Response from Adry on 17 Jul 2019
Hola! agradecemos y respetamos su opinión! Esperamos tener la oportunidad de atenderlo nuevamente para subsanar las inconformidades.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was neat and clean. Would stay again.....
Stayed 1 night in Jun 2019
Response from Adry on 27 Jun 2019
Hello! Thank you very much for your review, Hope to see you soon.

2/10 Terrible

Salvador

Disliked: Cleanliness, property conditions & facilities, room comfort
Old loud dirty and not good
The place is old, no creature comforts, no ac, no parking, no parking lot anywhere near, windows are directly to the Main Street. Place is noisy
Stayed 2 nights in Jun 2019
Response from Adry on 27 Jun 2019
Hello Salvador , We appreciate and respect your opinion! We hope to have the opportunity to assist you again to correct the disagreements.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what I pay.
It was a very good attention. Staff willing to help. Sometimes noise but, nothing extreme. My rooms was very small window, but just an sleeping point was very confortable.
Stayed 2 nights in Jun 2019
Response from Adry on 25 Jun 2019
Hello Fernando, thanks for your evaluation and comments, they are very important for us, we will take them into account, come back soon!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing
Stayed 1 night in Jun 2019
Response from Adry on 24 Jun 2019
Hello Maria , thank you so much for your positive review! Your entire satisfaction is really important to us.

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located hotel in guanajuato
The city of Guanajuato is fabulous. To find anything make sure you have gps including the hotel. No a/c in rooms. The staff and location was perfect. Beds comfortable. Showers take a while to get warm. Good deal for the $'s
Stayed 1 night in May 2019
Response from Adry on 30 May 2019
Hello Rodney , Thank you very much for your review, We will take your comments into account

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Adriana on 1 Jun 2019
Hola , Gracias por su valoración , fue un placer atenderlos .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property if you are not (like I said before) "affraid" walk around 1mi in hilly and cobblestone streets to reach the turistics hubs (but hey! you're in Guanajuato city! What else you can expect!?) This hotel is located on a safe and secure neighborhood and it is ok to walk back to the hotel in the 2-3am hours without problem even if you drank a few beers and you're a couple in the 50's like us, don't worry you'll back safe and sound to the states at the end of your trip. Enjoy your stay use internet to make resevations! Locally price increase 50% or more , so be aware, you can do it even been here already and change your mind to stay longer, use Expedia they will honor your price if you decide to enjoy this hotel much longer. You will not need the tour services you can get those by yourself in a regular bus or taxi paying 70% less the regular price and I mean it! I paid in pesos $100-200 ($6-12 dlls) instead of +$60 dlls per the same touristic ride, be aware it is the same but at your own terms and schedule. Enjoy it came to Guanajuato! You'll not regret it. Use Unebus to get here from BJX airport 50 pesos (4dlls) and then 70 pesos ($4.50 dlls) taxi to been drop at hotel door. Same way back don't let them scam you with the "touristic ID" hanging on their necks!) Enjoy your trip it is safe! Good travel!
Stayed 3 nights in May 2019
Response from Adry on 30 May 2019
Thank you very much for your positive review .It is a great satisfaction when our effort is manifested in a happy guest. Thanks for your useful tips for all travelers, Hope to see you soon.

8/10 Good

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expectations.
Stayed 3 nights in Apr 2019
Response from Adriana on 3 May 2019
Hola Patricia, gracias por su visita y comentarios.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
i liked the location and the friendly staff, I didn't like the traffit noise
Stayed 3 nights in Mar 2019
Response from Adriana on 9 Apr 2019
Thank you very much for your visit and comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Adriana on 9 Apr 2019
¡Gracias por su calificación ! vuelvan pronto.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in city center, very close to sightseeing locations.
Stayed 5 nights in Mar 2019
Response from Adriana on 9 Apr 2019
Thank you very much for your visit and comments.