Title: Hotel Chocolate Carruaje Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chocolate Carruaje Luxury hotel connected to the convention centre in Guanajuato with free parking ![Exterior](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/bf203ad6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; Mexican cuisine, pool views ](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/2e0c85f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/38173c62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/dd853350.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/bd0a7609.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A swim-up bar, a poolside bar and a free daily manager's reception are just a few of the amenities provided at Hotel Chocolate Carruaje. Treat yourself to spa services, such as aromatherapy, a hot stone massage or a facial. The on-site Mexican cuisine family restaurant, Las Carretas, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a rooftop terrace and a coffee shop/cafe. 7.6 Good ## Popular amenities - Bar - Pool - Spa - Parking included - Pet-friendly - Laundry £35 includes taxes & fees 13 Oct - 14 Oct ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Deluxe Double Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/b50bc74c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.0 Very good 5 reviews ### Highlights Flat-screen TV Private bathroom Daily housekeeping Wardrobe In-room safe - 269 sq ft - Sleeps 2 - 1 King Bed ### Classic Double Room ### Highlights Flat-screen TV Private bathroom Daily housekeeping Wardrobe In-room safe - 194 sq ft - Sleeps 2 - 1 Queen Bed ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/c4d76ac1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room 7.0 Good 4 reviews ### Highlights Private bathroom Daily housekeeping In-room safe - 194 sq ft - Sleeps 4 - 2 Queen Beds ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/12307bca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Quadruple Room 9.4 Exceptional 3 reviews ### Highlights Flat-screen TV Private bathroom Daily housekeeping Wardrobe In-room safe - 194 sq ft - Sleeps 4 - 2 Queen Beds ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/378be6cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 7.6 Good 4 reviews ### Highlights Flat-screen TV Private bathroom Daily housekeeping Wardrobe In-room safe - 215 sq ft - Sleeps 6 - 2 Queen Beds and 1 King Bed ![Deluxe Quadruple Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/37ce24ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room ### Highlights Private bathroom Daily housekeeping In-room safe - 172 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuanajuato-Hotels-Hotel-Chocolate-Carruaje.h112294296.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuanajuato-Hotels-Hotel-Chocolate-Carruaje.h112294296.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03101%2C-101.25793&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uP90dM3e9mS7wj0c5wUl8g79vK4=) Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020 #### What's nearby - Mummies Museum - 19 min walk - 1.0 mile - Alley of the Kiss - 2 min drive - 1.0 mile - Juarez Theater - 3 min drive - 1.2 miles - Union Garden - 3 min drive - 1.2 miles - University of Guanajuato - 3 min drive - 1.2 miles #### Getting around - León, Guanajuato (BJX-Del Bajío) - 36 min drive #### Restaurants - ‪Comedor Real - ‬1 min walk - ‪El Trompo de San Javier - ‬1 min walk - ‪El Jardín de los Milagros - ‬6 min walk - ‪Hacienda El Fresno - ‬6 min walk - ‪Casa Mercedes - ‬9 min walk ## About this property ### Hotel Chocolate Carruaje Luxury hotel near Alley of the Kiss At Hotel Chocolate Carruaje, you can look forward to a swim-up bar, a poolside bar and a free daily manager's reception. Treat yourself to spa services, such as aromatherapy, a hot stone massage or a facial. The on-site Mexican cuisine family restaurant, Las Carretas, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a rooftop terrace and a coffee shop/cafe. You'll also enjoy the following perks during your stay: - An outdoor pool along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - Coffee/tea in reception, wedding services and a porter/bellboy - Meeting rooms, concierge services and luggage storage Room features All 50 rooms include comforts such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and shampoo ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/9000000/8080000/8073300/8073284/b1422e2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Castillo Santa Cecilia Guanajuato - Pool - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,998 reviews £33 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=8073284&PinnedHotelID=8073284&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Studio Suite (Plus) | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/33000000/32110000/32106400/32106398/w3110h2096x0y0-8075dd6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Corazon Mexicano Zona Centro - Breakfast included - Free WiFi - Restaurant - Business services 8.6 Excellent 607 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=32106398&PinnedHotelID=32106398&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room | Premium bedding, in-room safe, bed sheets](https://images.trvl-media.com/lodging/7000000/6600000/6595600/6595554/128e9509.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Abadia Tradicional Guanajuato - 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Free RV/bus/lorry parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - A coffee shop/cafe - A poolside bar - A restaurant - A swim-up bar - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Las Carretas ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Conference centre (323 square foot of space) - Meeting rooms ### Outdoors - Barbecue grill - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Aromatherapy - Facials - Hot stone massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible van parking ### More - Communal living room - Designated smoking areas ## Room amenities ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Restaurant dining guides ### More - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 500, per pet, per day, plus a deposit of MXN 1000 per stay Service animals are welcome, and are exempt from fees 2 total pets Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Pet deposit: MXN 1000 per stay - Pet fee: MXN 500 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Chocolate Carruaje Hotel Hotel Chocolate Carruaje Guanajuato Hotel Chocolate Carruaje Hotel Guanajuato ## Frequently asked questions ### Does Hotel Chocolate Carruaje have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at Hotel Chocolate Carruaje? > As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Chocolate Carruaje on 13 Oct 2025 start from £35.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Guanajuato-Hotels-Hotel-Chocolate-Carruaje.h112294296.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Chocolate Carruaje pet-friendly? > Yes, this property allows pets (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per day. Service animals are exempt from fees. ### How much is parking at Hotel Chocolate Carruaje? > Self-parking is free at this property. ### What time is check-in at Hotel Chocolate Carruaje? > Check-in start time: 3:00 PM; check-in end time: 7:00 PM. ### What time is check-out at Hotel Chocolate Carruaje? > Checkout is at noon. ### Where is Hotel Chocolate Carruaje located? > Situated in a shopping district, this luxury hotel is within a 10-minute walk of El Nopal Mine and Macrocenter I. Public Granary and Alhondiga de Granaditas Museum are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Chocolate Carruaje Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 57 8 - Good 34 6 - Okay 17 4 - Poor 21 2 - Terrible 10 ### 8.2/10 Cleanliness ### 8.4/10 Staff & service ### 8.6/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Nancy 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Nancy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Deisy 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms and great staff ##### Deisy Stayed 3 nights in May 2025 ### 10/10 Excellent #### miguel 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean Easy acces ##### miguel Stayed 1 night in Jul 2025 ### 8/10 Good #### Luz Maria Resendis 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super ##### Luz Maria Resendis Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### Omar Escobar 2 Sept 2025 Disliked: Staff & service They change the property witout telling me ##### Omar Escobar Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### faviola 20 Jun 2025 Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor ##### faviola Stayed 1 night in Jun 2025 ### 4/10 Poor #### Macario 28 Mar 2025 Liked: Staff & service . ##### Macario Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Evelyn yadira 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención ##### Evelyn yadira Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Guadalupe Garcia 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien ##### Guadalupe Garcia Stayed 2 nights in Sep 2025 ### 8/10 Good #### Sandra 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen servicio y lugar tranquilo, buena atención ##### Sandra Stayed 3 nights in Sep 2025 ### 8/10 Good #### Pastor Jaime 23 Sept 2025 Fácil de llegar una limpieza regular ##### Pastor Jaime Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### HILDA AUREA GONZALEZ 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La amabilidad del personal en especial del chico que te lleva a tu habitación 😁🌻 ya tienen pantallas más bonitas, nunca falta el gua caliente y tienen ventiladores para quienes aunque estamos en un lugar fresco jamás dejamos de tener calor 😄 gracias ##### HILDA AUREA GONZALEZ Stayed 1 night in Sep 2025 ### 8/10 Good #### Maria de jesus 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable, las almohadas muy blandas y el agua caliente tarda en salir. La taqueria muy sabrosos tacos y papas. La alberca limpia ![En el restaurante del hotel, con el castillo al fondo](https://a.travel-assets.com/ugc/hotel-reviews/6e971940-294c-4a7d-be2e-f4f76c0cfd68-1758394205650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria de jesus Stayed 5 nights in Sep 2025 ### 8/10 Good #### Luis Eduardo 20 Sept 2025 Liked: Cleanliness, staff & service, amenities El servicio del personal muy bueno, solo la habitación un poco incómoda en cuestión del clóset. ##### Luis Eduardo Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Sergio 16 Sept 2025 Disliked: Amenities Muy descuidadas las instalaciones. No tienen televisor con cable La.alberca esta helada Comedor muy limitado ##### Sergio Stayed 1 night in Sep 2025 ### 8/10 Good #### Ismael 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities La alberca mobiliario roto y agua muy fría falta de mantenimiento está en malas condiciones ##### Ismael Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Sergio 14 Sept 2025 Disliked: Cleanliness, property conditions & facilities La zona es agradable ##### Sergio Stayed 1 night in Sep 2025 ### 8/10 Good #### PALOMA AYALA 12 Sept 2025 Liked: Cleanliness, property conditions & facilities Hermosooooo ##### PALOMA AYALA Stayed 1 night in Sep 2025 ### 10/10 Excellent #### victor manuel 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un trato amable ##### victor manuel Stayed 2 nights in Sep 2025 ### 8/10 Good #### Uriel 12 Sept 2025 Liked: Cleanliness, staff & service, amenities Un lugar tranquilo para descansar, un poco descuidado las puertas y ventanas ##### Uriel Stayed 2 nights in Sep 2025 ### 8/10 Good #### José María 12 Sept 2025 Disliked: Property conditions & facilities Lo que no me gustó fue el baño, un jabón de muy mala calidad y la cortina del baño es horrible, parece de baños públicos ##### José María Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Elida 11 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities El mejor hotel que pueden visitar ##### Elida Stayed 2 nights in Aug 2025 ### 8/10 Good #### israel 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien, solo que en la reservacion no mencionaron que si llegábamos después de las 6pm se cancelaba, y por esa noche tuvimos que quedarnos en otro hotel a pesar de ta haber reservado, al día siguiente llegamos y todo muy bien. ##### israel Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Moru 1 Sept 2025 Liked: Cleanliness, staff & service, amenities La alberca extremadamente fría ##### Moru Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Diana Lorena 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta muy bonito y limpio ##### Diana Lorena Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - 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