Title: Hotel Chocolate Deluxe Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chocolate Deluxe Hotel in Guanajuato with free valet parking and 24-hour front desk ![42-inch Smart TV with satellite channels, TV](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/d643156a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Studio Suite (Cadbury) | Bathroom | Shower, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/ecd1ba61.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/5c644558.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite (Cadbury) | Living room | 42-inch Smart TV with satellite channels, TV](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/8cef4736.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/70956242.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chocolate Deluxe in Zona Centro blends history and vibrant culture. Enjoy the manager's reception, relax with coffee at the café, or dine at the on-site restaurant. Helpful staff and free WiFi throughout ensure a comfortable, connected experience in this central location. 7.8 Good ## Popular amenities - Bar - 24/7 front desk - Parking included - Laundry - Housekeeping - Free WiFi £40 includes taxes & fees 26 Nov - 27 Nov ## Room options ### Check availability for these dates Tonight [Nov 22 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=83412973&PinnedHotelID=83412973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=83412973&PinnedHotelID=83412973&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 23 - Nov 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=83412973&PinnedHotelID=83412973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=83412973&PinnedHotelID=83412973&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83412973&PinnedHotelID=83412973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83412973&PinnedHotelID=83412973&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=83412973&PinnedHotelID=83412973&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=83412973&PinnedHotelID=83412973&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Superior Double Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/d4ce7ebc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.8 Excellent 3 reviews ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Smart TV Hypo-allergenic bedding Pillow menu Down duvet - City view - Sleeps 2 - 1 King Bed ![Superior Quadruple Room (Larin) | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/5ce5b1ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room (Larin) 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Smart TV Hypo-allergenic bedding Pillow menu Down duvet Blackout curtains - 172 sq ft - Sleeps 4 - 2 Double Beds ![Deluxe Double Room (Xocolatl) | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/835c90d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Xocolatl) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Smart TV Hypo-allergenic bedding Pillow menu Down duvet Blackout curtains - 215 sq ft - Sleeps 2 - 1 King Bed ![Classic Double Room (Cocoa) | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/82541fe8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room (Cocoa) 9.0 Wonderful 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Smart TV Hypo-allergenic bedding Pillow menu Down duvet Blackout curtains - 172 sq ft - Sleeps 2 - 1 Double Bed ![Elite Double Room (Muffin) | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/064ec077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Double Room (Muffin) 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Smart TV Hypo-allergenic bedding Pillow menu Down duvet Blackout curtains - 194 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Studio Suite (Cadbury) | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/84000000/83420000/83413000/83412973/2a123aca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite (Cadbury) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Smart TV Hypo-allergenic bedding Pillow menu Down duvet Blackout curtains - 194 sq ft - Sleeps 4 - 1 King Bed OR 1 Queen Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuanajuato-Hotels-CHOCOLATE-DELUXE.h83412973.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuanajuato-Hotels-CHOCOLATE-DELUXE.h83412973.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.01270%2C-101.25114&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1XJwhOALdauI1LhIuTHqB0CczWQ=) Temezcuitate Zona Centro, Guanajuato, GTO, 36000 #### What's nearby - Juarez Theater - 5 min walk - 0.3 miles - Union Garden - 5 min walk - 0.3 miles - University of Guanajuato - 7 min walk - 0.4 miles - Pipila Monument - 7 min walk - 0.4 miles - Alley of the Kiss - 10 min walk - 0.6 miles #### Getting around - León, Guanajuato (BJX-Del Bajío) - 34 min drive #### Restaurants - ‪Santo Café - ‬3 min walk - ‪El Chahuistle - ‬3 min walk - ‪The Beer Company Tasting Room - ‬2 min walk - ‪Bar Fly - ‬1 min walk - ‪Vivo Café - ‬3 min walk ## About this property ### Hotel Chocolate Deluxe Hotel located in Zona Centro You can look forward to a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services at Hotel Chocolate Deluxe. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a restaurant. You'll also enjoy perks such as: - Free valet parking - A front desk safe, concierge services and a water dispenser - Tour/ticket information, coffee/tea in reception and luggage storage - Guest reviews say great things about the helpful staff Room features All rooms are individually furnished, and feature comforts such as pillow menus, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Hypo-allergenic bedding and down duvets - Bathrooms with showers and hairdryers - 42-inch Smart TVs with satellite channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/34000000/33250000/33242400/33242309/1ad7aa67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chocolate Suites Zona Centro - Pet-friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 258 reviews £29 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=33242309&PinnedHotelID=33242309&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Studio Suite (Plus) | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/33000000/32110000/32106400/32106398/w3110h2096x0y0-8075dd6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Corazon Mexicano Zona Centro - Breakfast included - Free WiFi - Restaurant - Business services 8.6 Excellent 623 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=32106398&PinnedHotelID=32106398&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112300000/112294300/112294296/bf203ad6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chocolate Carruaje Guanajuato - Pool - Spa - Pet-friendly - Parking included 7.6 Good 148 reviews £42 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=112294296&PinnedHotelID=112294296&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/9000000/8080000/8073300/8073284/b1422e2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Castillo Santa Cecilia Guanajuato - Pool - Free WiFi - Restaurant - Air conditioning 7.6 Good 2,071 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=8073284&PinnedHotelID=8073284&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8010000/8001100/8001077/4ae0b5df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Mesón de los Poetas Zona Centro - Free WiFi - Restaurant - Laundry - Room service 9.6 Exceptional 1,005 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=8001077&PinnedHotelID=8001077&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio Suite | View from room](https://images.trvl-media.com/lodging/54000000/53840000/53839000/53838901/c09214ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Vista Hotel Zona Centro - Parking included - Free WiFi - Housekeeping - 24/7 front desk 7.6 Good 199 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=53838901&PinnedHotelID=53838901&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/19000000/18930000/18920800/18920775/9b564398.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mesón del Rosario Zona Centro - Free WiFi - Laundry - Housekeeping - 24/7 front desk 8.6 Excellent 232 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=18920775&PinnedHotelID=18920775&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Single Room, 1 Double Bed | Street view](https://images.trvl-media.com/lodging/21000000/20110000/20102600/20102597/9d122916.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Rita Zona Centro - Free WiFi - Restaurant - Housekeeping - 24/7 front desk 8.2 Very good 201 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=20102597&PinnedHotelID=20102597&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53840000/53838900/53838847/ee188cd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grand Guanajuato Zona Centro - Free WiFi - Housekeeping - 24/7 front desk 7.6 Good 147 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=53838847&PinnedHotelID=53838847&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room, 1 King Bed | Balcony](https://images.trvl-media.com/lodging/2000000/1580000/1571800/1571767/18085a0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Corazon Mexicano Guanajuato - Spa - Parking included - Free WiFi - Restaurant 8.2 Very good 688 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=1571767&PinnedHotelID=1571767&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free 24-hour offsite parking within 200 metres - Free secured, covered valet parking on site - Onsite parking options include a carport ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch smart TV with satellite channels ### Food and drink - Coffee/tea maker - Minibar - Restaurant dining guides ### More - Individual decor - Individual furnishings - Iron/ironing board - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 20 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher and a smoke detector ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as CHOCOLATE DELUXE Hotel Chocolate Deluxe Hotel Hotel Chocolate Deluxe Guanajuato Hotel Chocolate Deluxe Hotel Guanajuato ## Frequently asked questions ### Is Hotel Chocolate Deluxe pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Chocolate Deluxe? > As of 22 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Chocolate Deluxe on 26 Nov 2025 start from £40.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Guanajuato-Hotels-CHOCOLATE-DELUXE.h83412973.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Chocolate Deluxe? > Valet parking is free at this property; nearby parking is also free. ### What time is check-in at Hotel Chocolate Deluxe? > Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Chocolate Deluxe? > Checkout is at noon. ### Where is Hotel Chocolate Deluxe located? > Located in Zona Centro, this hotel is within a 10-minute walk of Museo Iconográfico del Quijote, Don Quijote Iconographic Museum and Union Garden. Guanajuato Funicular and Church of San Diego are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Chocolate Deluxe Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 27 8 - Good 13 6 - Okay 9 4 - Poor 7 2 - Terrible 4 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 7.6/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Line 5 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay…it’s out of the way but quiet and very easy to accès to the cebtre ##### Line Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Marco 21 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super good and safe ##### Marco Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Noe 19 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was excellent ##### Noe Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Line 8 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff were great. The view spectacular and we liked that we were away from the busyness of the centre ##### Line Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Suzanne 25 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep. ##### Suzanne Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Charles 23 Feb 2024 Liked: Staff & service, amenities, property conditions & facilities Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue. ##### Charles Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Lilia 13 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful weekend The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again. ##### Lilia Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Maria 4 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend it \*5\*, might not be a fancy big chain worldwide known hotel... but what makes it special and unique is the "Staff" from the Ladies at the front desk to the housekeeping lady and the drivers that transport you for free from and to the hotel to downtown up to 4 times a day, Really nice people. Also, they offer free breakfast! Definitely coming back on the next trip. ##### Maria ### 8/10 Good #### Claudia 26 Nov 2024 Liked: Staff & service It’s a co nice place, but slow service and they need to improve cleaning ##### Claudia Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Benjamin Abraham 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Benjamin Abraham Stayed 1 night in Dec 2024 ### 8/10 Good #### Patrick 22 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is clean and very nice with a great view of the city below. Staff is helpful and friendly. You have to walk about 325 meters to sister property for breakfast. Rooms don't have heat or air conditioning. ##### Patrick Stayed 5 nights in Jan 2024 ### 8/10 Good #### Michelle 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved the city and view but disappointed in hotel Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description. ![Deluxe room](https://a.travel-assets.com/ugc/hotel-reviews/5BCDB17DC6203085D9417A1DE06C821FDBF6A0FD1742236961519.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View](https://a.travel-assets.com/ugc/hotel-reviews/A8A5A81C63880C91A1CD4132B87BCBD50001F17F1742236960480.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michelle Stayed 2 nights in Mar 2025 ### 6/10 Okay #### John 30 May 2024 Liked: Cleanliness, staff & service, amenities The staff were very friendly and helpful. Not really close to the center but transportation is provided for a fee. I guess we should have read the room description a bit better as the room we booked did not have AC and was very warm. We were moved to another of their locations and the room had AC and was very spacious. We had a great view of the city at this location. The only thing that I will complain about was that the beds are very hard and uncomfortable. We had a great time in Guanajuato! Very beautiful city! ##### John Stayed 5 nights in May 2024 ### 4/10 Poor #### Priscila 27 May 2024 Disliked: Cleanliness, amenities, property conditions & facilities Price was very affordable and the customer service in person was good ( not over messages). Then room was dirty and it had stains on the bed sheets, we found some clothes in the bathroom and the worst part there’s no A/C. They also try to change my reservation and resell me the same room for a higher price ( because I arrived after their check-in hours) ##### Priscila Stayed 3 nights in May 2024 ### 10/10 Excellent #### Martin Raul 22 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nonr ##### Martin Raul Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Paul 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center. My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room. The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night. There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel. The ##### Paul Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### violeta 15 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best customer service ever! Where can i start. We got lost finding the hotel as gps is tricky after calling hotel Jackie send over her driver Antonio to where we were at and guided us to the hotel. Location is good once you get the hang of it. Just remmeber to always go by Panoramic rd. Walk to the center was about 10min. parking is at their location right newct door thats were you park but its 1min walk not bad. Sayra at check in provided excellent customer service and kept it professional when we were having issues witht the reservation system. Rooms spacious, balcony. Fridge in room w drinks, price menu making it convenient for the guest. ##### violeta Stayed 2 nights in Nov 2022 ### 2/10 Terrible #### Juanis 31 Aug 2025 Disliked: Cleanliness, amenities, property conditions & facilities Desagradable pues te mandan a un hotel a registrar y el hospedaje es en otro hotel ,la limpieza de las camas muy mal tenían cabellos y manchas hasta el olor del perfume del huésped anterior.lo bueno es que ya conocí el lugar y no regresaré y no lo recomiendo. Es mejor hospedarse en el castillo de santa Cecilia ##### Juanis Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jorge 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lejos y al mismo tiempo tan cerca. Estuvo agradable la hospitalidad. El cuarto estaba limpio y amplio. La distancia al centro fue relativamente cerca y al mismo tiempo está lejos del bullicio del centro. ##### Jorge Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Mario 16 Jun 2025 Liked: Staff & service, property conditions & facilities, room comfort Lugar muy bonito, algo confuso para llegar pero hermoso, la habitación muy cómoda ##### Mario Stayed 1 night in Jun 2025 ### 6/10 Okay #### Juan Daniel 14 Apr 2025 En la propiedad no hay servicio de WiFi y faltan muchas cosas que en la reservación dicen que tienen ##### Juan Daniel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Marco 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Guanajuato Una vista excelente del centro histórico de Guanajuato ##### Marco Stayed 1 night in Mar 2025 ### 4/10 Poor #### FELIPE DE JESUS 24 Jan 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Es muy difícil subir y bajar escaleras con equipaje y no hay servicio de personal, para dar soporte,afuera no pasa transporte para el centro,tienes que bajar muchas escaleras para bajar.... aproximadamente 15 minutos,de regreso tienes que tomar taxi... ##### FELIPE DE JESUS Stayed 1 night in Jan 2025 ### 8/10 Good #### Verified traveller 24 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Habitación Ferrero Bonita y amplia habitación, bonita vista de la ciudad. Amabilidad de los trabajadores. Falta de toalla para manos, shampoo, contacto en el baño y a los lados de la cama, hay tasas pero no cafetera. ##### Verified traveller Stayed 2 nights in Nov 2024 ### 8/10 Good #### Francisco 29 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities La queja es que la reservación era para chocolate deluxe y a la hora de hacer cheque in nos cambiaron a otro hotel y como no conocemos la ciudad tuvimos qué aceptar de lo contrario hubiera cancelado en el momento ##### Francisco Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Villas Protaras](https://www.expedia.co.uk/Protaras-Villas.d6048805-aaVillas.Travel-Guide-Accommodation) > > [Disneyland® Hotel](https://www.expedia.co.uk/Paris-Hotels-Disneyland-Hotel.h1102911.Hotel-Information) > > [Eagles Nest Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Eagles-Nest-Hotel.h9296190.Hotel-Information) > > [Hotels in Abuja](https://www.expedia.co.uk/Nnamdi-Azikiwe-Intl-Airport-Hotels.0-aABV-0.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.co.uk/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Hotels near Golden Temple](https://www.expedia.co.uk/Golden-Temple-Hotels.0-l6106752-0.Travel-Guide-Filter-Hotels) > > [Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende](https://www.expedia.co.uk/San-Miguel-De-Allende-Hotels-Casa-De-Sierra-Nevada.h893921.Hotel-Information) > > [Atlantica Akti Zeus](https://www.expedia.co.uk/Malevizi-Hotels-Atlantica-Akti-Zeus.h13299479.Hotel-Information) > > [Chatrium Hotel Riverside Bangkok](https://www.expedia.co.uk/Bangkok-Hotels-Chatrium-Hotel-Riverside-Bangkok.h2558980.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Crowne Plaza Utrecht - Central Station by IHG](https://www.expedia.co.uk/Utrecht-Hotels-Crowne-Plaza-Utrecht-Central-Station.h53940442.Hotel-Information) > > [Sheraton Berlin Grand Hotel Esplanade](https://www.expedia.co.uk/Berlin-Hotels-Sheraton-Berlin-Grand-Hotel-Esplanade.h563859.Hotel-Information) > > [Hampton by Hilton London Docklands](https://www.expedia.co.uk/London-Hotels-Hampton-By-Hilton-London-Docklands.h17310213.Hotel-Information) > > [Hotel Reseda](https://www.expedia.co.uk/Paris-Hotels-Hotel-Reseda.h1814508.Hotel-Information) > > [The Royal Clarence Hotel](https://www.expedia.co.uk/Burnham-On-Sea-Hotels-The-Royal-Clarence-Hotel.h10626719.Hotel-Information) > > [Hotels in Volta Region](https://www.expedia.co.uk/Destinations-In-Volta-Region.d553248635998005712.Hotel-Destinations) ### Flights > [Flights from Edinburgh (EDI) to Beijing (PEK)](https://www.expedia.co.uk/lp/flights/edi/pek/edinburgh-to-beijing) > > [Flights from Liverpool (LPL) to Santa Cruz (FNC)](https://www.expedia.co.uk/lp/flights/lpl/fnc/liverpool-to-funchal) > > [Flights from Edinburgh (EDI) to Leeds (LBA)](https://www.expedia.co.uk/lp/flights/edi/lba/edinburgh-to-leeds) > > [Flights from Istanbul (IST) to London (LHR)](https://www.expedia.co.uk/lp/flights/ist/lhr/istanbul-to-london) > > [Flights from London (LHR) to Kaohsiung (KHH)](https://www.expedia.co.uk/lp/flights/lhr/khh/london-to-kaohsiung) ### Cars > [Car hire in Denver](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Denver.d178254.Car-Hire-Guide) ### Packages > [Europa-Park](https://www.expedia.co.uk/Europa-Park-Rust.d6107552.Attraction) > > [Usher Hall](https://www.expedia.co.uk/Usher-Hall-Edinburgh-City-Centre.d6152258.Attraction) > > [Napa Valley Holidays](https://www.expedia.co.uk/Napa-Valley.d180046.Holidays-City-Breaks) ### General > [Visit Béziers City Centre](https://www.expedia.co.uk/Beziers-Beziers-City-Centre.dx553248634855572763)