Title: Quinta Mercedes Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Quinta Mercedes Travelers can find their perfect relaxation spot on these peaceful grounds or by the scenic dock, with fresh breakfast options starting each day right ## Photo gallery for Quinta Mercedes ![Deluxe Room | Premium bedding, down duvets, Select Comfort beds, free WiFi - Quinta Mercedes (Guanajuato)](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/d5b2ab99.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Quinta Mercedes (Guanajuato)](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/b039db06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Premium bedding, down duvets, Select Comfort beds, free WiFi - Quinta Mercedes (Guanajuato)](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/5e1a02be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Quinta Mercedes (Guanajuato)](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/39ee70f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Quinta Mercedes (Guanajuato)](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/93022c23.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from the historic Juarez Theater and the famous Alley of the Kiss, Quinta Mercedes offers a genuine retreat with a quiet garden and welcoming terrace. Guests enjoy reliable WiFi, comfortable outdoor furniture, and easy parking on the property. ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Breakfast available - Housekeeping - 24/7 front desk £68 includes taxes & fees 17 Jan - 18 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=99621853&PinnedHotelID=99621853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=99621853&PinnedHotelID=99621853&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=99621853&PinnedHotelID=99621853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=99621853&PinnedHotelID=99621853&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=99621853&PinnedHotelID=99621853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=99621853&PinnedHotelID=99621853&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99621853&PinnedHotelID=99621853&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=99621853&PinnedHotelID=99621853&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Classic Double or Twin Room, 2 Single Beds ![Classic Double or Twin Room, 2 Single Beds | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/cfd2ac68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room, 2 Single Beds ### Highlights Smart TV Down duvet Premium bedding Select Comfort bed Private bathroom Cable channels Daily housekeeping - City view - Sleeps 2 - 2 Single Beds ### View all photos for Basic Double Room ![Basic Double Room | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/ea44df76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 10.0 Exceptional 1 review ### Highlights Smart TV Down duvet Premium bedding Select Comfort bed Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Room ![Comfort Room | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/d345cf68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 9.0 Wonderful 2 reviews ### Highlights Smart TV Separate bedroom Down duvet Premium bedding Select Comfort bed Private bathroom Cable channels Daily housekeeping - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for City Double Room ![City Double Room | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/8940a0ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Double Room ### Highlights Smart TV Down duvet Premium bedding Select Comfort bed Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Classic Room ![Classic Room | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/f3f0e271.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room ### Highlights Smart TV Separate bedroom Down duvet Premium bedding Select Comfort bed Private bathroom Cable channels Daily housekeeping - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Basic Room ![Basic Room | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/613336d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room ### Highlights Smart TV Down duvet Premium bedding Select Comfort bed Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room ![Standard Room | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/403f12b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Smart TV Down duvet Premium bedding Select Comfort bed Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/037f95c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Smart TV Down duvet Premium bedding Select Comfort bed Private bathroom Cable channels Daily housekeeping - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Design Room ![Design Room | Premium bedding, down duvets, Select Comfort beds, free WiFi](https://images.trvl-media.com/lodging/100000000/99630000/99621900/99621853/b46c685f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Room ### Highlights Smart TV Down duvet Premium bedding Select Comfort bed Private bathroom Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuanajuato-Hotels-CASONA-MERCEDES.h99621853.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuanajuato-Hotels-CASONA-MERCEDES.h99621853.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.01175%2C-101.24624&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=76r89HscTRBbqk9ZT6cDudtQ4mM=) Guijas, 1, Guanajuato, GTO, 36090 #### What's nearby - Juarez Theater \- 12 min walk \- 0.7 miles - Union Garden \- 12 min walk \- 0.7 miles - University of Guanajuato \- 12 min walk \- 0.7 miles - Pipila Monument \- 14 min walk \- 0.8 miles - Alley of the Kiss \- 17 min walk \- 0.9 miles #### Getting around - León, Guanajuato (BJX-Del Bajío) - 33 min drive #### Restaurants - ‪Restaurant Embajadoras - ‬8 min walk - ‪La Norteña - ‬5 min walk - ‪El Sazón Oaxaqueño - ‬7 min walk - ‪Tacos "El Tigre - ‬6 min walk - ‪La Cubana - ‬6 min walk ## About this property ### Quinta Mercedes Property highlights Quinta Mercedes provides amenities, such as a terrace and a garden. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Cooked-to-order breakfast (surcharge), a dock and outdoor furniture - Smoke-free property, a lift and a 24-hour front desk Room features All guest rooms at Quinta Mercedes have comforts, such as premium bedding, in addition to Extra conveniences in all rooms include: - Select Comfort beds and down duvets - Bathrooms with showers and shampoo - 35-inch Smart TVs with premium channels ## Similar properties ![Outdoor pool, open 9 AM to 7 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1330000/1327200/1327181/w2043h3068x0y0-62d5d623.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta las Alondras Hotel and Spa Guanajuato - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 466 reviews £79 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=1327181&PinnedHotelID=1327181&HadPinnedHotel=true®ionId=-1&adults=2) ![Down duvets, individually decorated, desk, laptop workspace](https://images.trvl-media.com/lodging/115000000/114780000/114770400/114770327/ecfd19b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Juan Guanajuato Guanajuato - Breakfast included - Pet-friendly - Free Wi-Fi - Kitchen 9.6 Exceptional 14 reviews £45 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=114770327&PinnedHotelID=114770327&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room, City View | Terrace/patio](https://images.trvl-media.com/lodging/115000000/114870000/114866600/114866582/17404f23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa 12 Reales Guanajuato - Spa - Parking included - Free Wi-Fi - Breakfast available 10 Exceptional 3 reviews £36 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=114866582&PinnedHotelID=114866582&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/51000000/50890000/50884500/50884482/w2558h1707x0y0-f892331b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Santa Fe, Guanajuato Guanajuato - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 9.2 Wonderful 139 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=50884482&PinnedHotelID=50884482&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed, Balcony, Mountain View | 1 bedroom, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/75000000/74790000/74786000/74785905/e4b7a120.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casita Privada del Chan Guanajuato - Free Wi-Fi - Breakfast available - Laundry room - 24/7 front desk 9.6 Exceptional 25 reviews £44 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=74785905&PinnedHotelID=74785905&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/9000000/8010000/8001100/8001077/cef19cda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Mesón de los Poetas Zona Centro - Free Wi-Fi - Restaurant - Laundry room - Room service 9.6 Exceptional 1,004 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=8001077&PinnedHotelID=8001077&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/39000000/38670000/38661200/38661107/06dbdec2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Malva Guanajuato - Free Wi-Fi - Restaurant - Gym - Breakfast available 9.0 Wonderful 95 reviews £34 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=38661107&PinnedHotelID=38661107&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/18000000/17260000/17256800/17256749/22372a3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maggic Home Panoramica De La Presa - Pool - Parking included - Free Wi-Fi - Breakfast available 9.4 Exceptional 171 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=17256749&PinnedHotelID=17256749&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/2000000/1580000/1571800/1571767/11a31294.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Suites Corazon Mexicano Guanajuato - Spa - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 695 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=1571767&PinnedHotelID=1571767&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/47000000/46550000/46544500/46544460/bc1c7471.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Rofo Bed&breakfast Zona Centro - Breakfast included - Free Wi-Fi - Housekeeping 9.6 Exceptional 14 reviews £83 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=46544460&PinnedHotelID=46544460&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 9:00 AM to 10:30 AM for a fee: MXN 150 for adults and MXN 150 for children ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Outdoors - Dock - Garden - Outdoor furniture - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 6 accessible parking spaces - Front entrance ramp - Lift (109 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift ### More - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Premium bedding - Select Comfort mattress ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 35-inch smart TV with premium cable channels ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 150 for adults and from MXN 150 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting ### We should mention No pets and no service animals are allowed at this property ### Property is also known as CASONA MERCEDES Quinta Mercedes Hotel Quinta Mercedes Guanajuato Quinta Mercedes Hotel Guanajuato ## Frequently asked questions ### Is Quinta Mercedes pet-friendly? ### How much does it cost to stay at Quinta Mercedes? ### How much is parking at Quinta Mercedes? ### What time is check-in at Quinta Mercedes? ### What time is check-out at Quinta Mercedes? ### Where is Quinta Mercedes located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Quinta Mercedes Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.6 Amenities ### 10 Staff & service ### 9.4 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 28 8 - Good 5 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Marco Antonio Calderon 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff is very friendly and helpful ##### Marco Antonio Calderon Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Marco Antonio Calderon 2 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful and friendly ##### Marco Antonio Calderon Stayed 2 nights in May 2025 ### 10/10 Excellent #### Markus 19 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful owner and personal. ##### Markus Stayed 2 nights in Nov 2024 ### 8/10 Good #### Veronica 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean/ newly renovated/ friendly staff, about 15 walking to center of town. No blow dryer or iron in room- also no ceiling fan ##### Veronica Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Kathy 18 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Need to walk, not convenient with luggages ##### Kathy Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Maria Antonieta 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Si excelente atención,todo como nuevo ![](https://a.travel-assets.com/ugc/hotel-reviews/ddc67158-a3a0-4449-aa4d-230770e5ac84-1767309129809.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3717d353-fc4a-4450-8867-3c505fe8d977-1767309206420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Antonieta Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jorge 28 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un complejo muy agradable en todos sentidos. ##### Jorge Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Carol 20 Nov 2025 Liked: Cleanliness, property conditions & facilities Atención excelente, hotel impecable! ##### Carol Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Gema 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy recomendable opción de alojamiento. Excelente anfitrión Alan, muy atento y amable. El desayuno incluido en un excelente restaurante "Casa Valadez", los alimentos, atención, etc. 10 de 10\. ##### Gema Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### J 17 Nov 2025 Liked: Cleanliness, property conditions & facilities La habitación está súper limpia y los trabajadores son muy amables ##### J Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Carina 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Recomendable, la atención de César y Alan siempre fue muy atenta desde el principio y clara. Empáticos con el estacionamiento y brindando el apoyo siempre para que descansaremos al cien y nos sintieramos como en casa. No batallamos para llegar, parece, pero si te guías bien, das inmediatamente. Aparte ellos te ayudan por si tienes dudas. Lo único que pondría como recomendación sería un aire acondicionado o ventilador, a veces se siente poquito de calor. Fuera de ahí, todo ok, vayan y reserven! <3 ##### Carina Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Cris 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La estancia súper bien , tal cual se muestra en las fotos, la llegada muy fácil pero las calles un poco angostas para poder llegar , el trato súper amable ##### Cris Stayed 1 night in Aug 2025 ### 4/10 Poor #### Roberto 24 Aug 2025 Disliked: Property conditions & facilities Súper difícil llegar. Envían indicaciones cuando no se necesitan y terminan regañando por preguntarles ##### Roberto Stayed 1 night in Aug 2025 ### 8/10 Good #### Oscar 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Complicado para llegar ##### Oscar Stayed 1 night in Aug 2025 ### 10/10 Excellent #### María Antonieta Vela 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel está en excelentes condiciones, cómo mejoras sugiero: poner más letreros para llegar, repisa extra en el baño y otro enchufe en el buró derecho (hab. Ópalo). ##### María Antonieta Vela Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### MIGUEL 6 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recomendable ##### MIGUEL Stayed 1 night in Jul 2025 ### 10/10 Excellent #### EDUARDO 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy amable el personal, muy limpio ##### EDUARDO Stayed 1 night in Mar 2025 ### 10/10 Excellent #### RAZIEL 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar, el trato es muy bueno, está cerca del centro. Un poco escondido para llegar pero es una excelente opción ##### RAZIEL Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Arturo 29 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superó las expectativas. Me incliné por este sitio por su promesa de camas "vip". Y resultó que TODO era vip! Muy superior a lo esperado, por el precio. Todo nuevo limpio, eficiente. Impecable! Eso sí, les recomiendo contactar a recepción antes de intentar llegar; si vienes en auto, está un poco escondido. ##### Arturo Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### jahel 2 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy recomendable. Es un lugar excelente, muy limpio, acogedor y muy seguro, el trato del personal excelente ta hacen sentir en casa, y accesible a pie a todos los lugares por conocer. ![](https://a.travel-assets.com/ugc/hotel-reviews/489A660C889E7D253A82116C11C35467005ED2161735856908369.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8C19132DA72982213759734AC73C134385C8A0B91735856908677.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B8DAEC7708CBB7C2F613FA7DB107643485FF169E1735856908468.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C7D750FE827D737539DB51F751A43F191657F2AF1735856909068.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jahel Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Armando 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities En general bien, solo el acceso en auto es complicado ##### Armando Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Verified traveller 4 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Miguel Ángel El lugar increíble,muy amables al llegar. El lugar increíble si lo que buscas es estar cerca del centro histórico. Excelente todo ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Fernando 23 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un gran lugar con personal muy amable e instalaciones bonitas y cómodas. La zona no es mala y no está demasiado lejos del centro a pie. Sin embargo sí hay que caminar un poco. Hay estacionamiento, pero la llegada en coche es un tanto complicada, propia del mismo Guanajuato capital. ##### Fernando Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Julieta fabiola 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Buena experiencia ##### Julieta fabiola Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Julieta fabiola 31 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Viaje Fue una buena experiencia, te sientes como si fuera tu casa, recepción excelente actitud y servicio por parte de Alan ##### Julieta fabiola Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) ---