Grote Hostart Holidays from £332

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

Great location. The host was very polite.

Quaint hotel on a quiet street. Easy walk to town center. Nice bed. Breakfast was delicious! They have a jacuzzi but I didn’t take a swim suit.

Where to start? The front receptionist was so helpful and dedicated to helping guests feel at home. Our room was attractive, clean, and comfortable. The breakfast was way more than expected with both hot and cold items. The mimosas put the frosting on the cake. Then the location……..just off the main square, it was quieter and convenient to everything one would need for full walking access all around Bruges. I would highly recommend this hotel for guests that want to feel at home and well taken care of.

The shower door was totally unsealed, so there was a lake of water on the bathroom floor after showering. There was also no control position that would provide a temperature warmer than room temp. Burned-out and absent lights in the bathroom and bedroom made the suite very dark.