5/5 Excellent
Sylvia
22 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel, like coming home!
Fantastic stay again at Coco Palm, 3rd time here. The hotel is beautifully kept, the gardens, pool and surroundings are immaculate, the rooms are so well kept, the housekeeping was fantastic. The pool is my favourite ever, good for swimming but also has a big "shelf" to sit in shallow, warm water, awesome! Great sunbeds too. The restaurant is so well run, the staff so attentive (and fun) and the food is amazing. We were on the all inclusive package which was totally worth it. The bar is great with, excellent choice of drinks and so many cocktails served by lovely, friendly staff. The staff - the best staff ever, a lot of them have been there for many years, one of the main reasons for returning (big shout out to Lise) - it is a locally owned hotel which gives it a family feel but also so, so professional. They are like family and treat you as such, so caring and thoughtful. We were there as coronavirus was starting to get serious in UK which was obviously going to affect the hotel and staff with bookings but they were amazing, ensuring guests were sat apart for meals, but so subtly done we didnt realise for a couple of days! They constantly cleaned everything, hand sanitiser readily available. Great sunbeds. Very short walk to the lovely beach and in the centre of Rodney Bay but you wouldnt know it as so quiet. Near to supermarkets and some lovely shops as well as locals selling their wares. Cannot recommend it highly enough, will definately be back!
Stayed 6 nights in Mar 2020
