Search Hotels Near Griot Museum of Black History, St. Louis

"Maybe it was just a rough weekend for staff, I used to work for Hyatt regency as a senior captain for banquets so I’m very familiar with how Hyatt is ran. There were only a few staff members that were helpful, professional and respectful and that happen to be the gentleman that checked me in, valet staff were sweet, 2 ladies that checked me out and the sweet woman that took my order at Starbucks. Additionally there were 3 individuals that were absolutely rude when my guest stepped outside and did not have her key card, the gentleman that refused to help her was very rude to her when she tried buzzing the button to get help. The security guard additionally was very rude when monitoring floors. Left a pretty bad taste in my mouth. I’ve always held Hyatt to the highest standards but those specific interactions was a little sour. Hotel was very clean though!"

"The breakfast bar was so fresh and everything was tasty! So many selections! We ate there every morning of our stay and ate something different each morning! Wonderful! Nice, friendly, and helpful staff as well! "

"Third class. No one was there to check what is missing. Once kept never filled the stuff after finish."

"The Breakfast options were good & fairly fast. The room was quiet and bed was comfortable."

"Food was good and a fair amount of variety. Didn't expect to have to pay an additional 32 for parking as there was no place else to park, so the hotel has a monopoly on that. Really close to Busch stadium which is why we chose this hotel along with the food and beverage in the evening. Should start that part if it 30 earlier if there is a ballgame."

"Great breakfast, friendly and helpful staff"

"great location for walking, baseball game, gateway arch, good restaurants. no self laundry service. easy paid parking in covered garage. tasty breakfast / restaurant and bar"

"I did not like when I went to the front desk for towers. I had to wait until someone bring them to the room. Also, I met the guy in the hallway he assist on bringing the towers inside of my room that made my husband very uncomfortable because I was at the door to receive the towers. He still did not want to give me the towel. I believe that he should not have came in my privacy room the janitor I believe he was the supervisor. Everything else was great."

"Great location, staff, and bar/restaurant. The art gallery is an incredible bonus, along with the workout facilities!"