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OYO Gin House Hotel

Star Rating
3 out of 5



3.5 / 5
97 reviews


  • Free WiFi
  • Free parking
  • Restaurant
  • Breakfast Available


What's nearby

  • Popular Location
    Custom House
    1 min walk
  • Popular Location
    Greenock Cemetery
    19 min walk
  • Restaurant
    The Lighthouse Bar
    4 min walk
  • Restaurant
    The James Watt
    5 min walk
  • Airport
    Glasgow (GLA-Glasgow Intl.)
    20 min drive

Choose dates to view prices

Book online or call:

020 3564 4853

    About this area


    The Custom House Hotel is located in Greenock. Cathcart Square and Newark Castle are local landmarks, and the area's natural beauty can be seen at Benmore Botanic Garden and Lyle Hill.

    What's nearby

    • Popular Location
      Custom House - 1 min walk
    • Popular Location
      Greenock Cemetery - 19 min walk
    • Popular Location
      Lyle Hill - 6 min drive
    • Popular Location
      Newark Castle - 7 min drive
    • Popular Location
      Gourock Ferry Terminal - 7 min drive

    Getting around

    • Greenock Central Station - 6 min walk
    • Glasgow (GLA-Glasgow Intl.) - 20 min drive


    • The Lighthouse Bar — 4 min walk
    • The James Watt — 5 min walk
    • The Old Bank Bar — 5 min walk
    • Tail O' The Bank — 5 min walk
    • KFC — 6 min walk

    About this property

    OYO Gin House Hotel

    3-star hotel with restaurant and bar/lounge
    Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room and a 24-hour front desk are on-site. All 14 rooms offer room service, coffee makers and flat-screen TVs with digital channels. Ironing boards and desks are also available to guests.
    The Custom House Hotel offers 14 forms of accommodation with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels. Bathrooms include a bath and shower. Housekeeping is provided on a daily basis.
    The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business centre and a meeting room.
    Wireless Internet access is complimentary. On-site self-parking is complimentary.
    The Custom House Hotel is a smoke-free property.



    Check-in between 3:00 PM - midnight


    Check-out before 11:00 AM

    Children and extra beds

    • Children are welcome.
    • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
    • Rollaway/extra beds are not available.


    • Pets not allowed

    Payment types at the property


    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: GBP 6.95 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    One child aged 3 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.

    Property is also known as

    • Bay Hotel Greenock
    • Bay Greenock
    • The Custom House Hotel
    • OYO Gin House Hotel Hotel
    • OYO Gin House Hotel Greenock
    • OYO Gin House Hotel Hotel Greenock

    Property amenities


    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking

    Food and drink

    • Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 6.95 per person
    • 1 restaurant
    • 1 bar
    • Room service available


    • Lift

    Guest services

    • 24-hour front desk
    • Daily housekeeping

    Languages spoken

    • English

    Business services

    • 1 meeting room
    • Business centre


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Wheelchair-accessible path of travel


    • Smoke-free property

    Room amenities


    • bathtub or shower


    • digital channels
    • flat-screen TV

    Food and drink

    • Coffee/tea maker


    • Desk
    • Iron/ironing board

    Frequently asked questions


    Guest rating

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service

    The staff so friendly helpful totally outstanding couldn’t do enough x

    Stayed 2 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Good customer service. Friendly atmosphere. Good welcome. Nice breakfast.

    Stayed 1 night in Oct 2019


    • Liked: Staff & service
    • Disliked: Property conditions & facilities

    This property has recently changed ownership and has a new name which was misleading when trying to initially locate it. The first room 11, the bathroom smelt, the centre portion of the shower mixer was totally missing, the waste bin was old and battered and screws were rusty. The bedroom area had worn and scratched bed side units and in general was crying out for an upgrade. I asked for an upgrade which was accommodated at no extra cost this time to room 18 which was much better, had been modernised and was light and airy. The only downside personally was that the wall between adjoining room 19 was plasterboard so you could hear everything going on. The location was ideal for the purpose of my visit but this venue itself was disappointing.

    Stayed 2 nights in Sep 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Sep 2019


      • Liked: Cleanliness, staff & service
      • Disliked: Property conditions & facilities

      Liked breakfast didnt like dated decor and furniture

      Stayed 2 nights in Sep 2019

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