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Reviews of Relax Hotel

3 out of 5
Relax Hotel
Pachia Ammos, Kantanos-Selino, Crete

Reviews

9.6

Exceptional

Rating 10 - Excellent. 35 out of 46 reviews" "
Rating 8 - Good. 9 out of 46 reviews" "
Rating 6 - Okay. 2 out of 46 reviews" "
Rating 4 - Poor. 0 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Owners are fantastic and go above and beyond to assist their guests. The breakfast was also excellent. Room was clean and spacious. Great access to the beach and only a few blocks from great restaurants. Thanks for helping make our stay in Crete memorable.
Stayed 2 nights in Apr 2024
Response from Olga on 26 Apr 2024
Thank you so much... I appreciate your nice words.. We are happy that helped to make your holidays memorable and looking forward to make it again!!!

10/10 Excellent

Brian

Stayed 1 night in Sep 2023
Response from Relax Hotel Team. on 29 Sept 2023
Dear Brian ,Thank you very much for your kind review!We are glad to see our guests enjoy hospitality in Relax Hotel

10/10 Excellent

John

Stayed 4 nights in Sep 2023
Response from Relax Hotel Team. on 22 Sept 2023
Dear John,We would like to thank you for this high ratingand mostly THANK YOU for choosing Relax Hotel for your stay in Paleochora.We do hope to welcome you back soon.Kind Regards,

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous stay
Excellent stay. Great customer service and great location.
Stayed 3 nights in Aug 2023
Response from Reception Team on 2 Sept 2023
Many thanks for taking the time to submit your review. We really appreciate your comments and hope to see you back here with us another time. Very best wishes from all the team at Relax

10/10 Excellent

Mark

Stayed 1 night in Aug 2023
Response from Relax Hotel Team. on 15 Sept 2023
Dear Mark,We would like to thank you for choosing Relax Hotel for your stay in Paleochora and for this high rating.We are looking forward to welcoming you back soon!Kind Regards,

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing hotel. Above all the staff at Relax are the best hosts. The hotel is new, 1 minute walk to beach. Has a great pool. I highly recommend booking a poolside room if available. It’s so convenient to Palaiochora center but not in the fray of the late night noise. This hotel exceeds all expectations I had by leaps and bounds.
Stayed 2 nights in Jun 2023
Response from Relax Hotel Team. on 19 Jun 2023
Dear Emmanuel,Thank you so much for taking the time to make your review. We're delighted to know that you enjoyed your stay, it's our pleasure to ensure guests are as satisfied as you have been. We hope to see you here again with us.Very best wishes fromYour Team at Relax Hotel, Paleochora

8/10 Good

Sergio

Stayed 1 night in Jun 2023
Response from Relax Hotel Team. on 11 Jun 2023
Dear Mr. Sergio,Thank you so much for writing this review and thank you for choosing Relax Hotel for your stay in Paleochora. We always appreciate your feedback in order to be better in any request.Kind Regards,

10/10 Excellent

ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel, room was brand new (i was the second guest to stay in it), spotlessly clean, lovely pool and loungers, beach a 30 second walk if that, and staff are lovely. Faultless Hotel. Also breakfast buffet had all basics like eggs, veggies, fruit (papaya off their own tree), cereals, yogurt etc and also lovely little Greek additions every day eg cakes, dakos, fritters
Stayed 3 nights in May 2023
Response from Relax Team on 2 Jun 2023
Dear Guest, Thank you so much for writing this outstanding review, and mostly THANK you for choosing Relax Hotel for your stay. We really appreciate your feedback and we do hope to welcome you back soon. Best Regards,

10/10 Excellent

Eileen

Liked: Cleanliness, room comfort
Great stay in Paleochora
Great stay beautiful small hotel. Lovely staff nothing was too much trouble. We hope to return
Stayed 2 nights in May 2023
Response from Hotel Relax Team. on 18 May 2023
Dear Eileen,Thank you so much for taking time to write this wonderful review and thank you so much for choosing Relax Hotel for your stay in Paleochora.We hope to welcome you back soon.Kind Regards,

8/10 Good

Karl

Stayed 5 nights in Oct 2022
Response from Relax Team on 24 Oct 2022
Dear Karl,Thank you for your time spent to evaluate your experience at Relax Hotel. We would be glad to welcome you again in the future and hope that next time we will exceed your expectations.Warm regards,Relax Team

10/10 Excellent

Michael

Stayed 3 nights in Oct 2022
Response from Relax Team on 21 Oct 2022
Thank you very much for your score.Warmest regards,Relax Team

10/10 Excellent

Valerie

Reliably excellent stay
An excellent stay in every way. Friendly staff, lovely environment and superb breakfasts. This was our fourth visit, and we will come again in 2023!
Stayed 3 nights in Oct 2022
Response from Relax Team on 6 Oct 2022
Dear Valerie,What a pleasure for all of us to accommodate you at Relax Hotel! Thank you for your nice review, we always take our guests' comments into consideration and this helps us reach even higher standards.We will be really honoured to welcome you again.Warmest regards and hope to meet you again soon,Relax Team

8/10 Good

Susan

Stayed 9 nights in Sep 2022
Response from Relax Team on 3 Oct 2022
Dear Susan ,Thank you very much for your kind feedback.Best regardsRelax Team

10/10 Excellent

Vivian

Liked: Cleanliness, property conditions & facilities
Love this positive wire nice
Stayed 4 nights in Sep 2022
Response from Relax Team on 11 Sept 2022
Dear Vivian ,Thank you very much for your kind review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022
Response from Relax Team on 5 Aug 2022
Dear Guest, We really appreciate that you took the time to evaluate us and thank you so much for your positive review. We wish we see you again soon. Best regards, Relax Team

6/10 Okay

Céline

Stayed 2 nights in Jul 2022
Response from Relax Team on 27 Jul 2022
Dear Celine, Thank you very much for your feedback. We wish we see you again. Best regards, Relax Team

10/10 Excellent

Valerie

True relaxation!
A very comfortable stay in a great location. Superb breakfast beautifully presented and prepared by smiling Anastasia! We will return.
Stayed 2 nights in Jun 2022
Response from Relax on 20 Jun 2022
Dear Valerie, Thank you very much for your kind review. We are happy to know that you had a pleasant time at our hotel and that you enjoyed Anastasia's breakfast. We hope to see you soon. Best regards, Relax Team

10/10 Excellent

DARREN

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel across the road from the beach
Pool at night
Stayed 6 nights in Jun 2022
Response from Relax on 15 Jun 2022
Dear Darren, Thank you for your kind feedback. We are happy to hear that you had a good time at our hotel. Best regards, Relax Team

10/10 Excellent

even

Stayed 5 nights in Apr 2022
Response from Relax Team on 4 May 2022
Dear Even, We really appreciate your feedback! We are glad to host such satisfied guests! Best regards

10/10 Excellent

Andreas

Stayed 1 night in Sep 2021
Response from Relax team on 22 Sept 2021
Dear Andreas, We are really pleased you enjoyed your stay with us. Thank you for your kind feedback Best regards

10/10 Excellent

Michaela

Stayed 6 nights in Jun 2021
Response from Relax Reception on 6 Jul 2021
Thank you for your feedback

10/10 Excellent

Ilona

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2021
Response from Gogo & Ioanna ,Reception on 19 Jun 2021
Thank you for your feedbackk

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great location right next to the main beach, very close to all the restaurants. The room was clean with a nice balcony. Very friendly owner answered all our questions. Would recommend this place!
Stayed 4 nights in Jun 2021
Response from Gogo & Ioanna ,Reception on 10 Jun 2021
Thank you so much for your feedback. Enjoy the rest of your holidays.

10/10 Excellent

Astrid

Stayed 5 nights in Oct 2020
Response from Ioanna / Receptionist on 7 Nov 2020
Thank you for your feedback

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2020
Response from Olga K on 18 Sept 2020
Thank you so much for your feedback! Hope to see you again.. Olga (owner of studios)

6/10 Okay

Roland

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Relax Hotel Team. on 6 Feb 2024
Hello Roland,Thank you very much for your review.Best RegardsAdamo

10/10 Excellent

Pascal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idéal pour un week-end
Stayed 1 night in Jan 2024
Response from Relax Hotel Team. on 30 Jan 2024
Hello Pascal,Thank you very much for your nice review. We hope to see you again.

8/10 Good

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ole

Travelled with family
Liked: Staff & service, room comfort
Dejligt med varieret komfort
Dejligt mindre hotel med pragtfuld morgenmad. Værelserne er af forskellig standard. Vores desværre med dårlig udsigt og meget smal altan. Søg for at få værelse med udsigt til haven / pool, og sørg for at få en bred altan eller terresse. Rengøringen på værelse var fin, men vi fik aldrig badeværelset gjort rent i den uge vi boede på hotellet. Affaldssortering er desværre et fremmedord på hotellet som så mange andre steder i Grækenland. Området er et pragtfuldt vandreparadis med mange små strande med ‘laid back’ stemningsfulde barer. Desværre har grækerne endnu ikke lært, at plastik er affald og ikke skal smides i naturen. Der sviner desværre forfærdeligt selv de mest naturskønne steder.
Stayed 2 nights in Oct 2023
Response from Relax Reception Team. on 20 Oct 2023
Dear Ole,We would like to thank you for taking time to write this review and mostly thank you for choosing Relax Hotel for your stay in Paleochora.We would like kindly to inform you that you had a free upgrade to an Apartment that is bigger than the room you booked.By the time of your booking you knew that you booked a room with street view- only first floor. In the hotel there are also other room types with balconies and pool view as you can check in our website.We are really sorry to hear that there was a problem with the cleaning of the bathroom but you were at the Front Desk many times asking for things like salt-cleaning soap for dishes and we were more than happy to assist - so you had those by the time you asked for. You did not mention this complaint to us in order to find out what is going on.Regarding the waste sorting as you know is a problem generally in Greece but the hotel is only responsible for the property not all the scenery in Paleochora.We would like kindly to inform you that Relax Hotel uses recycling bins and we care for the environment so we feel disappointed that you mention this as our fault, as well.We do hope to welcome you back soon in order to fulfill your requests. Kind Regards,

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Entspannte Atmosphäre. Sehr nettes, familienfreundliches und flexibles Team! Auch die Inhaber selbst sind fast immer Vorort. Poolbereich ist wirklich sehr schön gestaltet und gut windgeschützt. Praktisch ist, dass man nur wenige Meter zum Strand aber auch in die Altstadt hat. Hotel bietet ein gutes Frühstück bis halb 11 (leider nur Filterkaffee).
Response from Relax Hotel Team. on 19 Jun 2023
Dear MichaelWe're so glad to know that you enjoyed your stay with us. Many thanks for taking the time to make a review, we hope to see you here another time.Very best wishes from us all at Relax.

10/10 Excellent

Heike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice appartment, nice pool, everyone was friendly and helpful! :-)
Stayed 9 nights in May 2023
Response from Relax Hotel Team. on 6 Jun 2023
Dear Mr. Heike,Thank you so much for taking time to write this outstanding review and mostly THANK YOU for choosing Relax Hotel for your stay in Paleochora!Your feedback is highly appreciated.We do hope to welcome you back soon.Kind Regards,

10/10 Excellent

Moritz

Liked: Cleanliness, staff & service, property conditions & facilities
Wir haben uns sehr wohl gefühlt. Ein wunderschönes, kleines Hotel mit sehr geschmackvoller Einrichtung und sehr nettem, persönlichem Personal. Die Lage war klasse. Über die Straße zum Sandstrand und zu einer wunderbaren Beachbar. Kurze Wege ins Ort zu vielen ansprechenden Tavernen und Lokalen
Stayed 7 nights in May 2023
Response from Relax Hotel Team. on 28 May 2023
Dear Guest, Thank you so much for writing this outstanding review and mostly THANK you for choosing Relax Hotel for your stay. We really appreciate your feedback and we do hope to welcome you back soon. Best Regards,

10/10 Excellent

Benoît

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from Relax Hotel Team. on 24 Apr 2023
Dear Guest, Thank you for visiting Relax Hotel but mostly THANK YOU so much for your great review. Your feedback is highly appreciated. We do hope to have the opportunity to host you again in the near future. Best regards,

10/10 Excellent

Tommy

Stayed 7 nights in Oct 2022
Response from Relax Team on 17 Nov 2022
Dear Tommy ,Thank you very much for your kind review. We are glad to have such cooperative and satisfied guests.All the best to you and your family.Best regardsRelax Team

10/10 Excellent

Jon-Richard

Travelled with group
Liked: Cleanliness, room comfort
Flott hotell med perfekt beliggenhet
Kan virkelig anbefale et opphold på dette hotellet. Ble møtt av meget trivelig ansatte og innsjekkingen var helt problemfri. Rommet var delikat og meget godt renhold. Hotellet ligger meget fint til med kort vei til strand og sentrum. Frokosten var en av de beste frokostene som vi har fått servert på Kreta noen gang. Kan virkelig anbefales.
Stayed 1 night in Sep 2022
Response from Relax Team on 4 Oct 2022
Dear Jon -Richard,A very big THANK YOU from our whole team for your nice words! Your evaluation is really important for us to reach even higher standards of service. It would be a great pleasure for all of us to meet you and welcome you again at our hotel.Warmest regards,Relax Team

8/10 Good

Mats

Liked: Room comfort
Stayed 1 night in Aug 2022
Response from Relax Team on 31 Aug 2022
Dear MatsThank you so much for your rating. We will be happy to have you back.Best regards,Relax Team

8/10 Good

May-Britt

Travelled with group
Liked: Cleanliness
Fikk ikke den bestilte romtype da vi kom sent på kvelden men et mye mindre rom. Da vi klaget i resepsjonen dagen etter var det ingen problem å få bytta, de hadde ledig den type vi hadde bestilt til og med. På begge de rommene vi hadde var det et svært lite bad der vannet fløt utover gulvet (åpent dusjkabinett/ forheng). Ellers var det siste rommet vi fikk helt fint størrelsesmessig med daglig rengjøring og en deilig veranda utenfor. Trivelig personale og et fint basseng utenfor som var godt vedlikeholdt. God frokost og 2 min til stranda. Vi fikk forklart at det er tre bygg der vi bodde i det eldste, et bygg som er 10 år gammelt og et helt nytt bygg som nylig var åpna der resepsjon og matsal ligger.
Stayed 12 nights in Jun 2022
Response from Relax on 27 Jul 2022
Dear May-Britt, Thank you very much for your feedback. Your comments make us improve. We will be glad to see you back here. Best regards Georgia Relax reception

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort
Relax
Great Hotel in the city. The girl at the reception is lovely and will give nice advices. I recommend staying in this hotel.
Stayed 1 night in Sep 2021
Response from Relax Team on 17 Sept 2021
Thank you for your feedback Thomas

8/10 Good

Peter

Liked: Cleanliness, room comfort
Centralt beliggende tæt på stranden. Manglede solafskærmning evt parasol på terrassen.
Stayed 1 night in Jul 2021
Response from Relax Reception on 23 Jul 2021
Thank you so much for your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles bestens. Sehr schönes Studio. Flexibilität der Unterkunft bei An- und Abreise. Schnelle Kommunikation
Stayed 1 night in Nov 2020
Response from Ioanna / Receptionist on 7 Nov 2020
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Chambre très propre. Accueil tres sympathique avec plein de conseils de visite.
Stayed 1 night in Oct 2020
Response from Ioanna Fovaki on 23 Oct 2020
Thank you for your feedback!Hope to see you soon,Ioanna,Receptionist

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2020
Response from Ioanna / Receptionist on 21 Oct 2020
Dear Guest, Thank you for your feedback. Have a beautiful winter and hope to see you next year. Kind Regards, Ioanna Receptionist

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, room comfort
God service all over og lækkert hotel område
Stayed 1 night in Sep 2020
Response from Ioanna on 4 Sept 2020
Dear Martin, Thank you for your feedback. We hope to see you again at Paleochora. Take care, Ioanna Receptionist

10/10 Excellent

Isabelle

Liked: Cleanliness, room comfort
sejour à Palaiochora
Sejour très agréable à Palaiochora. L’établissement donne de très bons renseignements sur la région même les endroits cachés que les touristes connaissent peu. L’hôtel est reposant et la piscine un plus appréciable.
Stayed 1 night in Aug 2020
Response from Ioanna on 4 Sept 2020
Thank you for your amazing feedback Isabelle. I hope that we will see you soon back in Paleochora. With warm Regards, Ioanna Receptionist