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Reviews of Medusa Beach Resort and Suites

4 out of 5
Medusa Beach Resort and Suites
Plaka Beach, Naxos

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 33 reviews" "
Rating 8 - Good. 7 out of 33 reviews" "
Rating 6 - Okay. 3 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Freda

Liked: Cleanliness, staff & service
Idyllic hotel - shame about the breakfast!
Medusa hotel and suites is idyllic, beautifully landscaped, wonderful setting right on the beach. The breakfast lets it down, little choice, small portions and as it was served outside, we were attacked by flies and wasps making eating it very unpleasant.
Stayed 6 nights in Sep 2022

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality and beautiful property!
Stayed 3 nights in May 2022

8/10 Good

Richard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location
The hotel was advertised as a relaxing, quiet, yoga stay. The outdoor facilities were good and all the staff were fantastic. However, the room we had was very dated and the bathroom needs modernisation (wet room style, but towels, sink, mirror, everything would get wet). The shower was handheld, but previously you can see a rainfall style shower had been there. Something the hotel cannot control is the guests that book. We had booked this as a quiet location away from naxos town to relax. But a large family group ran riot about the place, exactly what we look to avoid. Left little room for other guests (breakfasts and space on the beach at hotel). Breakfast is good, but it is the same thing everyday. Lunch/dinner was good (we ate two ounches and 1 dinner there).
Stayed 5 nights in Oct 2021

10/10 Excellent

Cameron Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about Medusa! The staff is incredibly friendly and helpful, food and drinks were great, the beach was perfect, and the location was quiet. We enjoyed our stay so much, we extended a bit longer. Can’t wait to go back.
Stayed 4 nights in Sep 2021

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Zhenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service. Front desk took the time to help me see about yours. The people serving the food were awesome. The resort has its own beach which was great. Nice beach.
Stayed 2 nights in Sep 2021

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally gratifying and awesome to say the least. We will come again next time we are in Greece.
Stayed 2 nights in Sep 2021

10/10 Excellent

Batiekoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing
Very nice and lovely staff! I would recommend! The restaurant and breakfast there were nice as well so we did not have to go out all the time and enjoy the resort.
Stayed 5 nights in Sep 2020

8/10 Good

Ken

Liked: Cleanliness, staff & service, room comfort
Medusa review
Naxos is an exceptional place. The Medusa hotel is in a great location by the beach and the beach bar location sets it off well. The location is ideal for people looking for a relaxing visit and you can walk along the beach from the hotel up towards Plaka beach for dinner and a good variety of beach restaurants. The staff and management at Medusa are wonderful, very welcoming and helpful. (We were given our room immediately even though we arrived very early in the morning!) We only had a couple of minor -ve’s, the beach beds and pool bean bags are very worn and could be replaced, and the breakfast service is efficient but feels a bit rushed. Fairly minor points! Finally, one thing for the hotel to perhaps note. Dinner is offered for advance booking. However, the menu is the same as the day menu. It could be nice to offer different options given some people may be spending the whole day at the hotel, breakfast, lunch & dinner.
Stayed 3 nights in Aug 2020

10/10 Excellent

SUSAN

Travelled with partner
Liked: Cleanliness, staff & service
This is the best place to stay on the best beach in Greece! We had an upstairs room with a mini fridge, queen bed, and a balcony with a lovely garden to sea view. The weather was perfect too... it doesn’t get any better. We were very glad we rented a car though so we could explore the rest of the island. The roads aren’t that great so we drove very slowly. The restaurant was good but prices were a bit high. It was nice to have the option of eating at other places on the island.
Stayed 4 nights in Oct 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Amazing location right on the beach!! Beautiful decking area on the beach for sunset views and drinks. Unfortunate the bar closes at 8 (can still drink at restaurant though). Our waiter was lovely for all meals (unfortunately cannot remember his name, but he was Ghanaian) and greates couples in at least 4 languages that I heard adding to the warmth he gave off. Food was good and had gluten free options. Room was fairly basic but clean and comfortable. Overall a great stay, the location really makes it special.
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only good thing about the resort was its private beach. Too far out from Naxos town, no local facilties. The food was very overpriced at the resturant and bar, and poor quality. Many dinners we had to send back, orders where taken down wrong. Really poor value for money. Blood marks found on sheet upon arrival. Not what I expected. Would not recommend or stay here ever again
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Great views of the beach. The welcoming by the owners is second to none. Great pool if you get tired of the beach and they have a great pool bar. The only downside for me was a very firm mattress that made it tough for me to sleep comfortably as I have a bad lower back. Also, there is a bit of a walk if you want to try a couple of other restaurants near the location up the beach side. Of you go to this area worth having a car if you want to explore any part of the island as this resort is off the path which does make it really quite and I loved that part.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2018

10/10 Excellent

Calgary Hiker, Calgary Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable place to relax
We stayed at this location for two nights. Very nice clean cozy relaxing property with excellent and nice staff. Nice beach, good food. Very reasonable price. Recommend rent a car to go around or just stay and relax
Stayed 2 nights in Oct 2017

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naxos get away
Nice place with great service.
Stayed 8 nights in Sep 2017

8/10 Good

Katherine

Liked: Property conditions & facilities
Love Naxos and it's beaches!
It was a lovely hotel with really friendly staff that helped make our stay very welcoming; especially Eddie who remembered our room number and breakfast preferences. The food was delicious and service was quick and efficient. The only problem was there were quite a lot of flies that you had to swat away every few seconds which got very frustrating as you couldn't quite enjoy breakfast in the sun. It was right on the beach overlooking Paros which was beautiful and was only a 20-30 minute walk onto the strip which has lots of restaurants and bars to choose from. We tried out a few and liked most of them! Delicious food and drinks, great service and all overlooking the beach. We hired a car to explore the island which was much needed for visiting places of interest and found some beautiful restaurants. Will most definitely be back again as its such a beautiful island!

10/10 Excellent

Wendy, Charlotte, NC, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the loveliest small resort stays ever.
The owners were always present and always pleasant and helped with everything we could have ever needed. The atmosphere was relaxed, food was excellent and it was just the right size for us on our wedding anniversary. Beautiful accomodations as well with a porch overlooking the Aegan.
Response from George Markou on 1 May 2019
Dear Mrs. Wendy, We would like to thank you for your nice review and we are very happy to know that you have enjoyed your stay at Medusa Resort & Suites. We hope to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded gem right on the beach
We had a great time at the Medusa Resort and Suites. George and Mariangela made us feel welcome from the moment we arrived. Nothing was too much trouble for them. Our room wasn't ready because we arrived early, but they took the time to show us round, offer us a drink, and even, because we were hungry and the restaurant wasn't open yet, gave us a complimentary toasted sandwich. The resort is small and perfect, right on the beach. It is a little bit far from everything, which isn't necessarily a disadvantage but having a car is convenient to visit the island. We really enjoyed our stay.

10/10 Excellent

Forrest, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Complimentary a la carte breakfast. Beautiful dining in the garden. Free beach loungers, towels, umbrellas and snorkelling gear. Very helpful and kind staff. Eddie is a great waiter!
Response from General Manager on 23 Aug 2016
Dear Mr. Forrest, We would like to thank you for your nice review. We will be glad to provide you with our hospitality services in the near future.

10/10 Excellent

Nicolas

Stayed 4 nights in Sep 2022

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Accueil sympathique à l’hôtel de prime abord pour cet établissement un peu daté, éloigné de toute animation et place sur la partie de la plage de Plaka la plus étroite et la moins agréable. A déplorer principalement le service bar et restaurant de piètre qualité, les équipements étant trop petits et donne en priorité aux personnes extérieures à l’hôtel, un comble quand vous êtes résidents !! Personnel du restaurant débordé et pas sympathique du tout! Bref établissement cher et n’offrant pas les services correspondants, donc à choisir par défaut uniquement (ce qui fut notre cas, les autres hôtels étant complets). Il y a mieux et moins cher pas loin
Stayed 2 nights in Aug 2021

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben uns sofort in das Medusa verliebt!
Wir haben uns sofort in das Medusa verliebt. Wir reisen oft aber das Medusa hat es geschafft, alles was man sich wünscht zu vereinen und wir würden sofort wieder zurück kommen. Es ist eine ruhige und familiäre Umgebung, direkt an einem tollen und ruhigen Strand und der Garten der Anlage sowie die Bar direkt am Strand sind kaum zu toppen. Zudem extrem freundliches Personal!
Stayed 5 nights in Jun 2021

8/10 Good

Valerie, Arradon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La gentillesse du personnel, la situation de l’hôtel, la qualité culinaire sont des atouts indéniables. Les chambres auraient besoin de rénovation ainsi qu’un changement de literie.
Stayed 9 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Η πιο ξεκούραστες διακοπές
Το μεγάλο πλεονέκτημα του ξενοδοχείου είναι ότι είναι πάνω στη θάλασσα και δεν είναι απρόσωπο και μαζικό όπως οι μεγάλες ξενοδοχειακές μονάδες
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Struttura un po isolata necessario affittare un mezzo di trsporto anche se la posizione è direttamente sulla spiaggia... Bella piscina... colazione buona... Camera funzionale... Andrebbe tenuto un po meglio pioche ha molte potenzialita soprattutto esternamente con un bel parco
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 4 nights in Jul 2019

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell vid vacker strand
Bra hotell med egna solstolar på den vackra Plakastranden. Trevlig och hjälpsam personal.
Stayed 1 night in Aug 2018

10/10 Excellent

Simone, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We stayed at Medusa for 5 days and loved it!!! Located directly at the beach and with a very nice Swimming pool and extremely nice garden & surrounding it makes you feel like you are in a little paradise. Staff was always more than friendly and helpful with all requests. Kajak and SUP for rent from the hotel (didn’t find before on the website so maybe good to know about this easy possibility to rent). Booked a yoga lessons which was also very good. Overall a perfect stay! For those who do not like to walk a lot (20 minutes walk along the beach to other restaurants and bars, but as it is a nice walk it was totally ok) I would recommend a car.
Stayed 4 nights in May 2018

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöne ruhige Lage
Stayed 10 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities