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Reviews of Grecotel Meli Palace - All Inclusive

4 out of 5
Grecotel Meli Palace - All Inclusive
Agia Varvara, Vrahassi Lassithi, Agios Nikolaos, Crete Island

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 55 reviews" "
Rating 8 - Good. 23 out of 55 reviews" "
Rating 6 - Okay. 1 out of 55 reviews" "
Rating 4 - Poor. 1 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good staff and service. Lovely people and made everyone feel welcome
Stayed 7 nights in Sep 2021
Response from MP on 25 May 2022
Dear Lucie, We would like to thank you for choosing Grecotel Meli Palace for your stay and for writing a positive review on Expedia. We are delighted to read, that you enjoyed most aspects of your holiday with us. Your kind words regarding the cleanliness, the amenities, the facilities and especially our staff and service are highly appreciated. We hope to welcome you again at Grecotel Meli Palace. Kind regards, Grecotel Meli Palace Guest Services Team

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere, friendly staff, very clean and good covid controls in place without making it overly intrusive. Guests overall were respectful of the covid rules making it pleasant and relaxed. Rooms are a bit dated, but given that most time is spent outside, it did not matter to us.
Stayed 4 nights in Aug 2021
Response from MP on 10 Sept 2021
Dear Rene We would like to thank you for taking the time to share your experiences regarding your recent stay with us. We are glad to read that you spent a relaxed holiday with us and that you were pleased with most aspects of your stay like the atmosphere, staff and cleanliness of the hotel. The safety of all our guests and staff is our top priority. Therefore Grecotel has implemented very strict Covid19 protocols to regulate all activities, entertainment and services. We try very hard to limit any practical consequences for our honored guests and we are glad that your were pleased with our concept and felt safe and protected within our premises. Once again, we would like to thank you for your feedback and we do hope to have the chance of welcoming you back to Meli Palace in the future. Kind regards, Your Grecotel Meli Palace Guest Services Team

6/10 Okay

Moran

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2019
Response from holi.ml on 6 Sept 2019
Dear Moran, We would like to thank you to have chosen Grecotel Meli Palace for your holidays recently and for sharing your evaluation at Expedia. We wished you had specified some issues which lead you to a deduction in our overall score, as we consider all guest comments an important tool that enable us to constantly develop our level of services. We hope to have the chance of welcoming you back to Meli Palace in the future. Best wishes from Sissi, Your Grecotel Meli Palace Guest Services Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2019
Response from holi.ml on 6 Sept 2019
Dear, Many thanks for your recent visit at Grecotel Meli Palace and for sharing your positive evaluation of your stay in Expedia. We are happy, that you had enjoyed most aspects of your holidays with us. Only if our guests are all happy we are satisfied at the end of the day! We do hope to have the pleasure of welcoming you back to Grecotel Meli Palace. Kind regards, Your Grecotel Meli Palace Guest Services Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019
Response from holi.ml on 6 Sept 2019
Dear, Thank you for visiting Grecotel Meli Palace and for sharing your positive evaluation of your stay in Expedia. We are glad, that you had enjoyed your holidays with us. Only if our guests are all happy we are satisfied at the end of the day! We do hope to have the pleasure of welcoming you back to Grecotel Meli Palace. With best regards, Your Grecotel Meli Palace Guest Services Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all very good but the service was outstanding . From cleaners to reception to bar to restaurant they were all so good.
Stayed 6 nights in May 2019

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay to relax
Overall our trip to the Meli palace was nice - the hotel grounds are very beautiful and well kept. My boyfriend and I went for 5 days, we are in our mid 20s and felt to be the youngest there (aside from kids) - mostly older couples and some families. Downside is there’s just one pool and the sea was a bit too rough to enter so we were a bit bored on some days, but if you like to chill by the pool and relax this is a nice place for you!
Stayed 4 nights in Sep 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Perfect hotel. Beautiful location.
Stayed 6 nights in Aug 2018

10/10 Excellent

Melsi, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful 5-day stay at this hotel. The staff were particularly attentive and friendly, always checking to make sure we had everything we needed. The food was quite good and fresh, with enough variety and change each day so that we did not get bored. There were several decent options for the wine included, and they also had really nice paid ones that we treated ourselves to on our last night. The facilities were well taken care of, and there were many nice activities offered. The one aspect we were disappointed with was the kids club. While the young people working at the kids club were all lovely, I would have hoped for a more structured program where we could leave our 5 year old for a good part of the day. Even so, the whole family thoroughly enjoyed out stay. An additional piece of advice for families with kids would be to avoid the Happy Train tour which stops in front of the hotel. We personally found it long, hot and definitely not geared towards kids.
Stayed 5 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a best hotel . It is not very big but calm. Not have a lot of family with children like other family resort of Grecotel. I am recommend.
Stayed 4 nights in Jul 2018

10/10 Excellent

Sarah, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t do more
I have just returned from a long weekend with 8 friends who I go away with every year. From the moment we arrived the staff were brilliant. They looked after us so well and were always so kind. From the welcome staff being so informative, to the waiting staff, who couldn’t do enough. The manager came over to say hello on our first night and was so attentive. The food was very good and extensive as were the cocktails and being our 7th year away at an all inclusive was probably the best so far. Thank you Grecotel Meli Palace for your attention to detail and your wonderful surprise for us. We will certainly be back to visit again.
Stayed 3 nights in May 2018
Response from Julie on 18 May 2018
Dear Sarah, Thank you very much for your kind review ! It was a pleasure having you and your lovely friends at Meli Palace! Your warm words empower our staff to continue offering wonderful moments and experiences! We hope you had a nice trip back home and we all look forward to welcoming you back again! With our best regards, Julie Delis Rooms Division Manager Grecotel Meli Palace

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2017

10/10 Excellent

Susan, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at a beautiful hotel
Everything about this hotel is excellent. The staff couldn't be more helpful and nothing is too much trouble. All the facilities are very good, the food is also excellent, with a great variety. If their is any criticism it is about the rooms, which although spacious and clean, are quite basic.
Stayed 11 nights in Oct 2017

8/10 Good

Caroline, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, beachfront location, lovely staff
Just back from a wonderful stay at the Meli Palace. The staff are fantastic and food and facilities beyond expectations. Huge amount of choice of fresh local and international food options. Wide range of activities available if you want to take part but very unobtrusive if you don't. Walks along the coast to the palace at Malia and restaurants and shops in Sissi (both 2-3kms) Can't wait to return.
Stayed 6 nights in Aug 2017

10/10 Excellent

apw, columbus oh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location. Fabulous staff
This is an amazing all inclusive property. For it's age,it is well maintained and is currently in the process of renovating the rooms. Now they do look dated but are very clean. The staff is trained or in training in the hospitality industry and they are excellent Food and beverage were wonderful and if we were not there for wedding events , we would not have left the property.
Stayed 5 nights in Jul 2017

10/10 Excellent

Paraskeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like very special guests...
Wonderful staff and beautiful location. We felt rigged st home and the staff treated us with the utmost courtesy and patience. Our every need was met from reception to dining to housekeeping and more. My only criticism is the beds could be less firm.
Stayed 1 night in Jul 2017

10/10 Excellent

Ben, England, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Kostas the barman.
I will start with a small review about the hotel. It is absolutely amazing, the facilities are wonderful. Almost all of the staff were helpful (there was a woman on the reception who didn't have any concept of distance... 25 minute walk to Malia?! 1 hour, anyway, I digress) the hotel was clean and welcoming. The hotel was mainly German and Russian people, not an issue really we didn't come to make new friends in England, we have enough of those as it is! However there was a nice man from the Netherlands who was friendly. The entertainment was about as cringy and amazing as we had hoped, the couples night was very funny. The fire show and the glass was both horrifying and spectacular. The pool was magnificent and the beach was great. The food was outstanding and both my girlfriend and I ate far more than we thought physically possible and became friends with the guy and gal who cook the pasta fresh in front of you. The absolute best part of the entire holiday for me was, Kostas! The barman. He is an absolute wizard on the bar and I would very much like him to come to Brighton next time and make me a piña colada. I did a little bit of maths and worked out I had about 10-12 litres of piña colada over the course of a boozy week. He was very friendly and his English was good. If he doesn't receive a raise immediately I will take it as a personal insult. He was the best member of staff I've been served by. Regards, A very happy holidaymaker from Brighton.
We ate lunch and looked at this view!
Food cocktail sun=good holiday

8/10 Good

Rotem

Liked: Staff & service, property conditions & facilities
Location is excellent, travel in the area is great, staff is very nice. Rooms are a bit small. Great value.

8/10 Good

naama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amena

Travelled with family and small children
Amena & Gregor Lettau
Stayed 8 nights in Oct 2023
Response from MP on 30 Oct 2023
Dear Amena & Gregor,We would like to thank you for taking the time to make this very positive review regarding your recent stay with us. We wish you all the best and hope to have the chance of welcoming you back to Meli Palace in the future. With kind regardsThe Guest Services Team

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2019
Response from holi.ml on 2 Oct 2019
Dear, Thank you for visiting Grecotel Meli Palace and for your positive assessment. We are very happy, that you spent a wonderful holiday with us and that you enjoyed all our facilities and services. We do hope to have the pleasure of welcoming you back to Grecotel Meli Palace soon! With best regards, Your Grecotel Meli Palace Guest Services Team

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ausgezeichnet
Stayed 8 nights in Sep 2019
Response from holi.ml on 2 Oct 2019
Dear Stephan, We would like to thank you kind evaluation of you recent stay with us. Your overall satisfaction does indeed strengthen us not only to continue, but even to improve all our efforts for providing wonderful vacations with the highest standards of services to all our guest. Your sincerely, Your Grecotel Meli Palace Guest Services Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from holi.ml on 6 Sept 2019
Dear, We are most happy about your full score assessment for our hotel and we feel honored that we have contributed our part to your wonderful holidays at Grecotel Meli Palace. We strongly believe that personal services, attention to detail, comfort and individuality as well as the genuine Cretan Hospitality are the hallmarks of our hotel. Looking forward welcoming you back to Grecotel Meli Palace soon! Kind regards from Sissi, Your Grecotel Meli Palace Guest Services Team

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disposizione degli spazi. Ambiente rilassato. Buona cucina.
Stayed 10 nights in Aug 2019
Response from holi.ml on 6 Sept 2019
Dear, Thank you for your positive review on Expedia and for visiting Grecotel Meli Palace recently. It was our great pleasure having you with us and we are happy, that you enjoyed most aspects of our facilities and services, our exquisite culinary offer and also our secluded and idyllic beach location in the mids of a quiet and and peaceful Cretan paradise surrounding. Looking forward to welcoming you back soon! Yours sincerely, Your Grecotel Meli Palace Guest Services Team

10/10 Excellent

Verified traveller

Stayed 12 nights in Aug 2019
Response from holi.ml on 6 Sept 2019
Dear, We are flattered receiving your full score assessment for our hotel and we feel honored that we have contributed our part to your perfect vacation at Grecotel Meli Palace. We strongly believe that personal services, attention to detail, comfort and individuality as well as the genuine Cretan Hospitality are the hallmarks of our hotel. Hoping to have the pleasure of welcoming you back to Grecotel Meli Palace in the near future! Sincerely, Your Grecotel Meli Palace Guest Services Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Aug 2019
Response from holi.ml on 6 Sept 2019
Dear, Thank you for visiting Grecotel Meli Palace recently and for your positive review. We are very happy, that you spent a wonderful holiday with us and that you enjoyed our facilities and services. We do hope to have the pleasure of welcoming you back to Grecotel Meli Palace soon! With best regards, Your Grecotel Meli Palace Guest Services Team

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
E' stata senza dubbio una delusione, faccio un paio di esempi banali: palestra a pagamento e mancanza totale di cose banali come il balsamo. Inoltre il cibo era davvero terribile. Non lo consiglio ad italiani.
Stayed 7 nights in Aug 2019
Response from holi.ml on 6 Sept 2019
Dear, We would like to thank you for taking the time to write a review to Expedia regarding you recent stay with us. We consider all guest comments an important tool that enables us to constantly develop our level of services and we have well noted your critical words. As per our reception logbook we had provides extra hair conditioner for your room right after you asked for it. In terms of our spa center, we usually find our guests understanding to charge a small fee of EUR 4 per day to keep a non-crowded and sportive atmosphere in the gym. We are very sorry that we could not quite meet your taste in terms of our restaurant program. Our buffet plan in the main restaurant is set in a 14 days rotating schedule. We do our utmost to please all different tastes with both, international and typically local dishes and three Greek theme nights per week. Also we offer various special show cooking, like different fresh pasta and burger events, even a whole lamb grilled on a spit every Sunday. Moreover, our A-la-carte restaurant is included for every guest once per stay and offers a fine 5-course menu in a lush garden location at the seaside and is considered as a culinary highlight by most of our guests. Once again, we would like to thank you for your feedback and we do hope to have the chance of welcoming you back to Meli Palace in the near future, to prove that your previous experience was merely accidental. Best wishes, Your Grecotel Meli Palace Guest Services Team

8/10 Good

Verified traveller

Stayed 8 nights in Aug 2019
Response from holi.ml on 6 Sept 2019
Dear, Thank you for visiting Grecotel Meli Palace and for your positive assessment. We are very happy, that you spent a wonderful holiday with us and that you enjoyed our facilities and services. We do hope to have the pleasure of welcoming you back to Grecotel Meli Palace soon! With best regards, Your Grecotel Meli Palace Guest Services Team

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
J’ai aimé le personnel très professionnel, gentil et très attentif, on se sent important et en vacances L’hotel Est mignon, sobre, très bien maintenu, très propre, avec un jardin magnifique mais nous a semblé trop « petit », non en taille mais en équipements et services proposés : il manque de diversité en bars et restaurant. Au bout de quelques jours on a vite fait le tour avec le seul resto et bar, qui sont souvent pleins et où il faut attendre une place. La nourriture est bonne et variée même si les fruits et pâtisseries proposés sont médiocres et à améliorer. L’hotel A une toute petite plage ou la mer est souvent pas belle. Il se trouve aussi loin de tout, on est obligé de prendre des taxis pour se déplacer. Faudrait peut être organiser des navettes gratuites vers les villes les plus proches. L’animation le soir est qualitative et variée mais finit trop tôt, faudrait penser à d´autres types d’animations et pas que pour les enfants. La piscine est trop petite à mon goût et pas digne d’un 4 étoiles mais propre et surveillée
Stayed 14 nights in Jul 2019

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Belle prestation hôtelière Propreté et très bon service
Stayed 14 nights in Jul 2019
Response from holi.ml on 6 Sept 2019
Chèr Alain, Nous sommes très heureux de lire que vous avez aimé vos vacances à notre hôtel, et vous remercions d'avoir inscrits vos évaluation si positive sur Expedia à la suite de votre séjour. Merci beaucoup d’ avoir sélectionner notre hôtel pour vos vacances et nous espérons d' avoir la chance de vous accueillir bientôt à nouveau dans notre resort. Chaleureusement, Votre service clients du Grecotel Meli Palace

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Ruhige Lage + Sehr nettes und Aufmerksames Personal + Leckeres Essen + Eigener Strand mit Liegen - Badezimmer war in die Jahre gekommen - Raucher im äußeren Essensbereich
Stayed 6 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war sehr großartig , wir haben uns sehr wohl gefühlt. Tolles Haus mit sehr freundlichen Mitarbeiter, wir werden wieder kommen und das Haus weiter empfehlen .
Stayed 7 nights in Apr 2019

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Excellent hôtel avec vue sur mer. Le personnel est très accueillant et est toujours à l’écoute. Seules les chambres sont un peu vétustes Salle de bain très vieille avec juste une baignoire et pas d’aération. Literie très très souple et mobilier vieillot. Peu de rangements. Un très bon séjour surtout grâce un personnel super sympathique, une nourriture excellente et variée : et des paysages très beaux
Stayed 11 nights in Oct 2018

8/10 Good

Lans, München, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes, gepflegtes Hotel am eigenen Strand. Sehr aufmerksames und freundliches Personal, das Essen war sehr gut.
Stayed 7 nights in Oct 2018

8/10 Good

martine, cour cheverny

Liked: Cleanliness, staff & service, property conditions & facilities
hotel excellent ,très bon séjour
hotel excellent, très bien tenu , personnel à l'écoute , buffet bien organisé , bon et varié hotel très calme magnifiquement situé avec accès direct à la mer par contre l'accès par la route de nuit n' est pas évident , une meilleure signalétique serait bienvenue , routes d'accès étroites
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi resort aan het strand
Het Meli Palace is een prachtig hotel met er vriendelijk personeel en animatie team Wat alleen jammer is is dat op de site van Expedia staat dat het hotel in Agios Nicolai’s ligt in plaats van Sissi , 25 km verderop. Als je graag dit havenstadje wilt bezoeken moet je of een taxi nemen (a€70 retour!!) of een eigen auto huren of de bus die 1x per dag langdkomt Je hoeft je in Meli Palace echter niet te vervelen: je kunt de hele dag meedoen SAN activiteiten: yogha, Pilatus, beachvolleybal, waterpolo in het zwembad aquagym. Er is elke avond entertainment in het kleine amfitheater buiten, er is een Spa en gym beneden. Tenslotte zijn de buffetten ook geweldig! Het is zeker een hotel om terug te komen.
Stayed 7 nights in Aug 2018

8/10 Good

Stergi, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit eigenem Strand
Wunderschöne Ferien in gut organisiertem und sauberem Hotel. Sehr familienfreundlich.
Stayed 12 nights in Jul 2018

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super oplevelse
Fantastisk ophold. Rolige omgivelser og god service. Vi følte os behandlet godt af medarbejderne på hotellet. De var altid smilende og imødekommende. Børnene hyggede sig og der var god underholdning som de blev tilbudt at være en del af.
Stayed 7 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Dissapointing hotel- won't come back fore sure
Unfortunately dissapointed generally. Not a 4 star resort, sorry. Not sure why so many rated the food so high.Same taste every day. The room we had had many cracks everywhere.Refurbishement needed. Mainly germans and russians.Average entertainment. Nothing to do around the hotel. Rule about having trouser for the diner is pretty stupid as it is not respected by all male guests and there is a difference of treatment between guests.Came in with trousers the first 2 evenings and saw many went in shorts.3rd day,i tried to come in a plain dark bermuda short but was told I should change from short to trouser while 4 guests after me came in ! I argued and showed that to the Service manager who rather rudely answered to me that they had shorts under the knee cap??? and that for hygiene reasons they require trousers? But cats walking around freely in the restaurant are ok...for hygiene. It did upset my daughter who felt embarrased by the situation in front of other guests.Unfortunately the rest of the stay was a bit ruined by that as I saw every evening guests coming with shorts while I had to come in trousers.Explained my point of view to the hotel management, but was told that a rule is a rule. When trying to ask why some guests were allowed shorts , the answer was that the hotel can't upset guests either, but they did for me. I was also told that it wasn't personal, but it was hard to believe. For that reason and others i strongly recommend to stay away from that hotel .
Stayed 11 nights in Jul 2017

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon Buffet, belle piscine mais qualité inégale
Nous avons eu 2 types de chambre durant notre séjour: la première suite familiale était confortable , grand lit, salle de bain rénovée. La deuxième chambre avec vue partielle sur la mer avait un petit lit non confortable, une petite salle de bain ayant besoin de rénovation et un air climatisée inefficace

8/10 Good

Verified traveller

Liked: Cleanliness

10/10 Excellent

BERTRAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour d'un très bon rapport qualité pri
Excellent séjour d'une semaine dans ce bel hôtel calme, avec grande piscine et plage privée. Restauration de qualité avec un grand choix, bar véritablement all inclusive, animation discrète mais présente, personnel courtois, serviable et souriant. Très bon rapport qualité prix.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel.
Nous avons beaucoup apprécié notre séjour. Nous y retourn'étions sans aucune hésitation.

10/10 Excellent

berndt, vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, nice family holidays with good food and tidy
Very nice Hotel with own beach (with rubble and sand away from the busy nightlife of Malia. Many children/ families. Good restaurant and gorgeous service. Very tidy (house, pool and beach). Nice Animation. Shos little bit loud till 11:00 p.m but then quiet. Recommended for people who want to have calm, nice family holidays.

10/10 Excellent

Jean, Liège, Belgique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour début septembre
Séjour de 10 jours du 26 08 au 05 09. très bel hôtel, assez neuf, idéal pour le repos mais avec beaucoup d'enfants en bas age ce qui n'était pas dérangeant car très bon niveau de la clientèle essentiellement allemande. très peu de francophones mais 2 membres du personnel se débrouillent très bien en français, sinon il faut quelques notions d'anglais. Il n'y a rien dans les environs si ce n'est Sissi à 2 km et Malia à 5 ou 6 km, donc il faut une voiture ou faire appel à un taxi pour un peu voir autre chose que l'hôtel. Il y a un bus pour Agios Nicholaos tous les jours sauf le dimanche. La nourriture est bonne, surtout la partie "greek food" mais les buffets sont assez répétitifs. Très bon séjour au calme.

10/10 Excellent

Marie, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un 5 étoiles à taille humaine
Très bel hôtel et, pour une fois, de taille humaine pour un 5 étoiles. Accueil parfait, très classe. Piscine fantastique, jardin et plage (cailloux dans l'eau), mer translucide. Service impeccable, buffet copieux. Pour les familles qui ne veulent pas se compliquer la vie, pour ceux qui ne veulent pas bouger et juste se détendre. Ou pour ceux qui veulent, l’espace de 24 h, goûter à la vie de pacha.

10/10 Excellent

Elisabeth, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services et prestations impeccables
Excellent séjour. Calme, service et équipements, gentillesse du personnel et qualité de la nourriture.