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Reviews of Giannoulaki Hotel

4 out of 5
Giannoulaki Hotel
Glastros, Mykonos, Mykonos Island

Reviews

6.8
Rating 10 - Excellent. 19 out of 111 reviews" "
Rating 8 - Good. 40 out of 111 reviews" "
Rating 6 - Okay. 25 out of 111 reviews" "
Rating 4 - Poor. 14 out of 111 reviews" "
Rating 2 - Terrible. 13 out of 111 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Francesca Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As above. The front office staff were not very helpful & not genuine.
Stayed 3 nights in Jul 2023

8/10 Good

Margot

Stayed 3 nights in Jul 2023

10/10 Excellent

Igor

Stayed 1 night in Sep 2022

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly and helpful staff, we only stayed one short night but it was convenient from the airport (we were lucky to find a taxi), the room was clean and comfortable, and the grounds were very nice. We had a nice breakfast before checking out to our next destination.
Stayed 1 night in Sep 2022

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Would highly recommend
Last minute booking as our original hotel (Petinaros Hotel) cancelled on us just days before arrival. Loved this hotel and wish we had booked it inside of the other originally. Very friendly staff and very close to the center. Clean but a little dated. We would definitely recommend staying here!
Stayed 3 nights in Jun 2022

10/10 Excellent

WAGNER RODRIGUEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excedió nuestras espectativas.
Stayed 2 nights in Jun 2022

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Pool was great and room was clean, staff were very unfriendly and unhelpful
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Room was dark, felt unclean. Mattress was awful. Would rate this a 2 star hotel at best.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great and looks new but once you walk in to the rooms they are definitely not what I expected. A little to old and very basic. If you only need it for one night it will work.
Stayed 1 night in Sep 2019

2/10 Terrible

manuel acosta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inaceptable customer service from the owners and management of the hotel Hotel.com shall be Dina better selection of hotel for we pay almos $270 per night Issues -Owner of hotel put out my room a friend visitor at 6am -They try to change me to small room when hotel was empty My vacaciones was a night mare Also location and food Not good They need to learn how Americans work hard and pay good money for good Service
Stayed 9 nights in Aug 2019

8/10 Good

Felino, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were clean but a little off the main road
Stayed 3 nights in Aug 2019

10/10 Excellent

giuseppe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was nice but the rooms were terrible. The showers rod was rusted along with the two, the bed quilt was gross. Also we are a couple and they have us two separate single beds wheeled next to each other with separate bed linen.
Stayed 3 nights in Aug 2019

6/10 Okay

Petter

Liked: Cleanliness, property conditions & facilities, room comfort
NOT as advertised
We stayed here for 9 days. From the ad, we where confident there was a gym at the hotel but there was not. We where happy with 1 out of 3 who worked there. The two females were not only not very helpful but at times rude. The prices at the hotel restaurant was also very expensive. Paid 12 euros for a omelette for lunch. For comparison, a full dinner at one of the many places in either Ornos or Little Venice, a main course of excellent quality and size was between 5 to 15 euros.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Hotel transport that was organised by the hotel was exorbitant 25 euros from port to hotel and 25 euros from hotel to airport these prices do not make the stay enjoyably as these prices are set by the receptionist at the hotel.(back hand) but what can you .so book a hotel with free transport is my advise.also room was dull and dingy and no sun.not pleased at all.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good value for money, pool is quiet and nice, location is good if your planning on splitting your time between beaches and the old town.
Stayed 3 nights in May 2019

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

4/10 Poor

Carl

Disliked: Cleanliness, room comfort
Better 4* in mykonos . This wasn't for me .
Standard room not 4* standard. Shower needs updating. Bed was worst bed I ever slept in. Had to ask for rubbish bin to be placed in room as on had bathroom one to usr . And u know what that is used for ...hmmmm. Nice pool though.
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Wouldnt stay there again!
Stayed at Giannoulaki for the second time and forgot that it was that bad. The complex looks pretty and lovely on the outside, but the bedrooms are dated and not comfortable. When we arrived I spotted red ants in the bathroom, there was some bulbs missing in the bathrooms and in the entrance, wifi didnt work... When I asked the reception to change rooms they offered to send someone to change bulbs instead... they clearly didn't want to please us and change us rooms. The mattress is by far the worst I have slept on, and after spending over a week there, I just felt more tired than anything. I wouldnt recomment the hotel, because of the customer service (inexistent) and the poor comfort, othr than that, looks cute from the outside and well located.
Stayed 8 nights in Aug 2018

6/10 Okay

Mariana, Australia

Liked: Cleanliness, staff & service
This hotel only offered us two twin beds pushed together. It was our honeymoon. When we asked why she didn’t really give us a reason and shrugged it off.
Stayed 6 nights in Jul 2018

2/10 Terrible

Kosta, Greece

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible!
This was the dirtiest hotel I have EVER stayed at! I couldn’t wait to check out and leave. Horrible to have sleep in that environment.
Stayed 1 night in Jul 2018

6/10 Okay

Fx, New Jersey

Liked: Staff & service
Disliked: Room comfort
Not Comfortable
Beds are horiblely hard! To get a bus you have to walk about 200 + yards bus runs about every 20. minutes. Staff could not be more helpful. Very small rooms.
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Middle of no where
The hotel is very outdated. The bar is very expensive and closes at 10.30pm. Only good thing to say is nice sized pool and supermarket near by
Stayed 2 nights in Jun 2018

8/10 Good

Paul, Melbourne

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

marco, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to enjoy Mykonos city
Great place to stay, spacious room with all amenities and a very good service. The hotel looks like a beautiful village and is very well looked after. The pool is absolutely amazing. The bar service is good and the employees are very friendly. There is public transport at door step(not many buses) but you can walk to the city center(30 minutes). I just wanted a better breakfast, maybe changing the menu in different days or increasing that variety. Definitely recommended to everyone.
Stayed 5 nights in May 2018

8/10 Good

Roger

OK as a place for a single night near airport!
This hotel was fine for a single night before catching a flight the next morning. We wouldn’t have wanted to stay there longer than that. It is on a busy main road close to the airport.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

8/10 Good

anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
Good quiet location. Bus stop to town just a few minutes walk & also supermarket nearby. Rooms have balcony overlooking the pool which is lovely. Hotel offers transfers to/from the airport too! A pleasant stay.

10/10 Excellent

Kikini, London

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
The hotel staff were so friendly and could not do enough to make our stay fantastic. Location was ideal for us, lovely walks into town or to the gorgeous beaches. Brilliant local Taverna recommended by the staff just 5 minutes from hotel.
Stayed 10 nights in Sep 2017

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you and well done!!
The hotel room was clean, comfortable and very spacious. Breakfast didn't include a large variety of options but the food is good and fresh. The hotel staff, in particular the recptionists are very welcoming, friendly and happy to help. Special mention to Konstantina for going over and above to make our stay more enjoyable, offering fantastic tips and recommendations, being so helpful and cheerful all the time. Truly outstanding customer experience. It certainly made our visit to Mykonos and our stay at Gianoulakki very special. Thank you and well done.
Stayed 11 nights in Aug 2017

10/10 Excellent

Georgeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great place to go to spend your holidays. Good area (20-25 mins walkimg distance from beach). Very friendly staff that will do their best for the guests. Also good food and wine served in the hotel's restaurant.
Stayed 5 nights in Aug 2017

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
When we arrived at the hotel they wanted us to leave a £200 pound deposit in case of breakages that we thought was unnecessary, this should be told to you at time of booking .Not much choice at breakfast, the room we stayed in needs updating also the sunbeds are very hard. You are not very close to the beach you will have to take a bus as there are no pavement to walk on. Also the drinks and the food is very overpriced at the hotel.
Stayed 10 nights in Jul 2017

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to escape the hordes.
Really nice hotel, lovely room and pool and super friendly and helpful staff (esp. the young man on nights). Good breakfast too. Prone to the odd power cut (like the rest of the island) and a bit far from everything, but fine as long as you know that. A place to escape the madness. Special thanks to their private hire driver for getting us to our ferry on time!
Stayed 1 night in Jun 2017

10/10 Excellent

kai wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Location is good and the hotel is clean and new. The owner is also very helpful and nice
Stayed 1 night in May 2017

6/10 Okay

Nicolas C

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Jorge , Colombia

Disliked: Staff & service, property conditions & facilities
The star category is lower than advertised
The Location is not very good. The TV is too small and only few channels available

6/10 Okay

Stella, London

Liked: Cleanliness, staff & service
Not very happy
Nice spacious rooms, great swimming pool but drainage system is very bad, bathroom flooded when draining the bath. No free wifi, they charge €10 A DAY for wifi and food prices were too high! I wouldn't stay there again.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Mykonos hotel
high price and low quality, definetly not a 4 star! rather 2 star

8/10 Good

Caryn, Cape Town

Liked: Cleanliness, staff & service
Hotel was great howevet our friends fridge nor hairdryer worked repoted it a numger of times yet nothing was done!! Sylvia however rro reception was fantastic. Breakfast was good

4/10 Poor

susan d, vancouver

Disliked: Staff & service, property conditions & facilities, room comfort
very dissappointed
it was not as said ,had to pay for internet, was not told about breakfast being included found out at end . was not told there were pool towels and had to pay for hot water. would def not recomend. frail bathmat. twist ties in curtains balcony chairs stiff and rough wood. gym unacceptable

10/10 Excellent

May 15, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free wifi, 3 euros for 1 hour valid for 5 days
nice hotel for a three stars, excelent service and cleanest, need to take a taxi to go to town

6/10 Okay

Santiago, Raleigh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel without free Wifi
The hotel is nice. If you decide o take it you must rent a car to visit Mykonos attractions. The shower is too small and the water is not very hot, it just get to be warm. The Internet acces is 2€ for 1 hour; this detail make my family and I feel upset for a "4 star hotel", and made us look for a restaurant in town with unlimited free Wifi.

4/10 Poor

Jerome, Montreal

Disliked: Staff & service, property conditions & facilities, room comfort
Disapointed
We had a really bad experience at this hotel. The picture showed are for renovated room and we did not get some. Also the service was terrible and we did not feel welcome. The breakfast was not really to the level. Only good thing, is there food during the day. The mattress were like rock and there is no double bed, it`s to single beds together. They don`t even use sheets to assemble them together.

6/10 Okay

David, Sydney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rooms by the pool are better. Beds are hard. Bit far from town if you don't hire a bike or car. Not close to anything really. It's an ok hotel. Nice by the pool when there is no wind. Far from a luxury hotel but at Mykonos peak prices it was bearable for value. If you want better you going to pay for it. Been to Mykonos a few times and have been to 5 or so hotels.