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Reviews of Atlantis Hotel

Atlantis Hotel
Laganas, Zakynthos, Zakynthos Island

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 27 reviews" "
Rating 8 - Good. 6 out of 27 reviews" "
Rating 6 - Okay. 7 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

ALEXANDR

Stayed 4 nights in Sep 2023

2/10 Terrible

Connie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was rude, not helpful. Room door was open when we checked in. Loud with music playing until early morning hours.
Stayed 3 nights in Aug 2023
Response from zante atlantis on 11 Aug 2023
Dear Mrs Connie,We regret to read this review as our hotel team tries every single day to provide the best services and hospitality to our guests. The room door when you checked in was open as the housekeeping has just finished the mop. Hope to welcome you again for more days! Kind Regards

6/10 Okay

yeun san

My bedding felt damp. Receptionist couldn’t understand us… Safe was locked, aircon didn’t work, Asked for 2 taxis but booked us 1.
Stayed 4 nights in May 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Excellent stay if you are under 21 and are looking to get plastered with a bunch of other drunks as well. - and then enjoying everything that goes with that - getting woke up in middle of night by screaming guests, etc. Very clean and front desk ladies were nice and trying to do their best.
Stayed 1 night in May 2023
Response from zante atlantis on 31 May 2023
Dear Guest,Thank you for your review. Our hotel accepts young ages as well, so we regret to hear that you did not enjoy your vacation because of the screaming guests. Our staff try to make every effort to ensure a smooth and enjoyable experience with us. Hopefully, shortly see you again!Kind Regards

8/10 Good

Sameh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

DOYEON

Travelled with family
Liked: Cleanliness, room comfort
깨끗한 룸 환경과 서비스가 훌륭합니다.
옷을 룸에 놔두고 체크아웃하고 한참후에 옷이 없어졌단걸 알고 다시 찾아갔을때 친절하게 세탁까지 해주셨네요 시설도 깨끗하고 좋았습니다.
Stayed 1 night in Sep 2022
Response from Jenny Yiannioti on 20 Sept 2022
Thank you for your lovely review!!!We would love to see you again!

4/10 Poor

MERY

Travelled with partner
Disliked: Property conditions & facilities
For the minute that we arrive to check in we had problems with our stay. We arrive for a late check in at around 7pm but still had to wait for around 15mins to actually get to our rooms. As it appear our room wasn’t ready although check in time was at 1pm. There was also a 50Euros deposit that you have to pay on arrival. This was unexpected and not mention on our booking confirmation. We were very disappointed as this eat out from our holiday budget as we would only received it back on our last day. Meaning that we had to use our bank cards and pay for an exchange fee. It was also very hard to understand what was going on at the time of check in as the music from their bar was way too loud. At the time we were thinking this would only be until the pool closed which was at 8pm however the music was still going on and unbearable especially after a full day of travelling. We finally had enough at call reception at around 10pm to complain about the noise levels. This is something that happen pretty much every evening which was extremely disappointing for us as we wanted a much quieter atmosphere in our room. The bathroom in our room was horrible. From the very poorly cleaned shower to the toilet roll holder that was broken which mean that the toilet roll was left on top of the actual loo. For a big hotel like this you would think that they would be able to fix something very small such as this. Also, the hotel doesn’t provide guests with pool towels for your stay.
Stayed 4 nights in Jun 2022
Response from Jenny Yiannioti on 6 Jul 2022
Dear sir/Madam, We feel sorry that you did not enjoy your Holidays. As you can understand, in the middle of July and especially in the Laganas area, we have lots of young girls and boys. Everyone wants to have a great time so it might be a little bit louder resort than you think of. Reception works 24 hours so you could easily inform them about any issues that might worry you. We could offer you a quiet room if you have asked for it. Maids are cleaning daily for more than 10 hours. You could easily again advise them about your bathroom or if something was missing too. A last. deposit is a secure way to protect our hotel, but as you have mentioned, we return it to you as long as everything was well in your room. Hope next time, you will give us the chance to offer you a relaxing, enjoyable holiday. Many Regards, Jenny Yiannioti Reservation Manager

10/10 Excellent

umme

Liked: Cleanliness
It was a nice located clean place. The staff were very helpful and friendly. Angela, Jenny, the lady at the bar, the electrician were very helpful and accommodating. I will definitely come back :-) Keep up the good work!
Stayed 7 nights in Sep 2021
Response from Jenny Yiannioti on 5 Oct 2021
Thank you for your wonderful review. We are definitely sure that we shall meet again soon!!! Regards,

10/10 Excellent

Mike

Stayed 3 nights in Sep 2021
Response from Jenny Yiannioti on 2 Oct 2021
Thank you for your wonderful review! We hope to welcome you soon again. Many regards,

10/10 Excellent

Mike

Liked: Cleanliness, room comfort
Highly Recommended
Excellent hotel and excellent service.
Stayed 1 night in Sep 2021
Response from Jenny Yiannioti on 27 Sept 2021
Thank you for your wonderful review! Hope to welcome you soon again. Regards,

8/10 Good

Peyman

Stayed 3 nights in Sep 2021
Response from Jenny Yiannioti on 21 Sept 2021
Thank you for your wonderful mark! Hope to welcome you soon again! Greetings,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Accommodation was a good size, modern, clean and COVID precautions were taken seriously. A quiet location but easily walkable to shops, clubs and beach.
Stayed 1 night in Aug 2021
Response from Jenny Yiannioti on 24 Aug 2021
Thank you for your review. Hope everything was great for you. We will be happy to welcome you again in the future time! Regards,

10/10 Excellent

Festim

Stayed 4 nights in Aug 2021
Response from Jenny Yiannioti on 21 Sept 2021
Thank you for your wonderful mark! Hope to welcome you soon again! Greetings,

10/10 Excellent

MASANORI

Stayed 7 nights in Jul 2021
Response from Jenny Yiannioti on 21 Sept 2021
Thank you for your wonderful mark! Hope to welcome you soon again! Greetings,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, room was small but adequate for a short stay. Great location, close to restaurants and bars. Food served at the hotel was lovely!
Stayed 3 nights in Oct 2019
Response from Jenny Yiannioti on 26 Oct 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a brilliant location, not to far from the strip but far enough. The staff were friendly and room was spotless.
Stayed 7 nights in Oct 2019
Response from Jenny Yiannioti on 18 Oct 2019
Thank you for your lovely review. We hope to see you soon! Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, good room size also clean. Staff were lovely and welcoming
Stayed 7 nights in Sep 2019
Response from Jenny Yiannioti on 2 Oct 2019
Thank you for your wonderful review. Hope to welcome you again sometime in the future. Regards,

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice pool area, good for partying, comfy beds. Food just wasn’t nice, not enough AC
Stayed 7 nights in Jul 2019
Response from Jenny Yiannioti on 3 Aug 2019
We would prefer to listen to your inquires during your stay at Atlantis, so we would have the chance to help you. Staff is always here to provide you with the best service.\ Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bedrooms, great service perfect for us! Near to good restaurants and pool is really great too
Stayed 7 nights in Jul 2019
Response from Jenny Yiannioti on 13 Jul 2019
We hope to welcome you once again. Thank you for your excellent review. Regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere, room cleaned daily, great choice for breakfast, friendly staff, events most nights in hotel. All round great week for a family holiday.
Stayed 7 nights in May 2019
Response from Jenny Yiannioti on 1 Jun 2019
Thank you for your excellent review. Hope to welcome you once again. Thank you,

4/10 Poor

emilie

Stayed 1 night in Sep 2022
Response from Jenny Yiannioti on 22 Sept 2022
Thank you for your mark.Hope to see you sometime in the future Regards,

10/10 Excellent

moureba

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Meilleur hôtel de zante
Excellent hôtel merci beaucoup a l’équipe de l’hôtel vous êtes aubtop
Stayed 7 nights in Jul 2021
Response from Jenny on 10 Aug 2021
Thank you for your excellent review. We will be very happy to welcome you again and again! Regards, Jenny Yiannioti Reservation Manager

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2021
Response from Jenny on 10 Aug 2021
Thank you for your 4 stars! We hope to meet again in the future time! Regards,

6/10 Okay

DeJong

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We vonden de locatie, het ontbijtbuffet en het uitzicht op het zwembad fijn. Verder was het s 'avonds rustig mbt de jonge volwassenen en het uit gaan in Coronatijd. Wat erg vervelend was dat er geen gebruik gemaakt kon worden van de kitchenette, vooral als je met 5 personen bent en dan uit moet gaan eten elke dag. Dat kost veel geld. Dit staat nog steeds niet vermeld in de boekings voorwaarden rondom Corona maatregelen. Zelf een waterkoker, bestek en borden ontbraken om toch nog iets basics te kunnen gaan maken, terwijl het voor ons een voorwaarde was om zelf te gaan koken. Verder waren er geen standaard dekens aanwezig, maar bij navraag kreeg je ze wel.
Stayed 7 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Das Frühstück war nicht so toll (Auswahl und geschmack)
Stayed 5 nights in Oct 2019
Response from Jenny Yiannioti on 26 Oct 2019
More details will be useful for us. Thank you

4/10 Poor

Verified traveller

Stayed 7 nights in Sep 2019
Response from Jenny Yiannioti on 2 Oct 2019
Dear Sir/Madam, We would like to hear your opinion. Thank you

6/10 Okay

Heros

Liked: Cleanliness
Disliked: Property conditions & facilities
Só vá se for solteiro!
Hotel tem como público-alvo, nitidamente, jovens solteiros. Clima de balada, o que para quem quer descansar com a família, não é o melhor cenário. Cobranças absurdas (ex. pelo uso do cofre e do ar condicionado) também foram observadas. O café da manhã é bom, talvez a melhor experiência deste hotel.
Stayed 2 nights in Jul 2019
Response from JENNY YIANNIOTI on 15 Jul 2019
Thank you for your review. You have stayed with us just for a few hours so it is unfair to say that the breakfast is the only good thing about us. In the middle of July most of the Hotels are with young people so we do, but our Hotel is protected with security guards and during day/night is completely secure. Thank you,