Positives:
The staff were so friendly and willing to help. Especially the reception staff. The room was fine, air conditioning worked really well and bed was comfy. Our balcony had a small sea view and lovely sunsets.
Negatives:
The property does need some maintenance, the rails down to the pool broke during our stay and they were not fixed, just removed. If you had elderly people or people with mobility issues then this would not have been safe. Lots of the sunbeds were broken and there's a shortage as it is so this needs addressing.
When we stayed in 2019, there were lots of cocktail options included in the all inclusive. In 2023, only 3 during the day and then more at night. This was fine because we drank gin/wine/beer but it wasn't ideal. The cups too are really poor, we had read the reviews and so brought our own bamboo cups. They are also terrible for the environment!! It would been good to use sustainable cups in the day and in the evening, have glass. It's pretty rubbish drinking a nice evening drink out of a flimsy coffee like cup.
Talking of the environment, the fact you can't fill up your refillable water bottle is ridiculous. I'd happily drink the tap water but wasn't able to fill up my bottle. I had to buy water bottles in plastic from the mini mart.
CONCLUSION:
On the whole, this stay was pleasant and enjoyable. The beach is great and we loved Rhodes town. This hotel offers a nice stay but needs some improvements to make it a true 4*.