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"The resort was absolutely gorgeous! The rooms were spacious and had all the amenities you need. The air conditioning could have been a little better as things in the room felt damp at times. It was a comfortable temperature though. The staff was so personable, friendly and welcoming! Will definitely be back!"

"The pools were really nice and everything was very clean, I just wish the food was a little better "

"The room was not clean, under the bed was dirty. "

"Bathroom was not great condition. Breakfast should be included. Casino is poorly run, people claiming they had money on the machines and supposedly walking away and claiming they left money on them. Management needs make this look into, travelers can feel more protected from outsiders. I will never want to make reservations here due to not feeling safe."

"Hotel was a little run down but we enjoyed ourselves.."

"The only reasons I did not give this resort a 5 star are #1 the Beach is very sandy (not white) and dirty (the water is beautiful and #2 we stayed in the VIP ALLTRA JR. Suite and the air conditioning was terrible. Now, with those two things being said, I am a Beach Snob, so, I prefer very clean, freshly grated every night, nice loungers, and sand not blowing so hard it gets in your drinks and food and everywhere. This beach is very dirty with sticks and all kinds of things…. As far as the air conditioning, I cannot be hot at night. Their thermostats are set by the resort and locked. I did complain to the VIP Butler and they did have maintenance come and turn it down, but it never reached down below 74 degrees and for me, I cannot sleep with it that hot! Also, if I am paying for VIP, I should have control of the thermostat and it should reach my desired temperature! I want to talk about ALL THR POSITIVE THINGS THOUGH… #1) The staff on this resort are one of the most friendly and polite places I have experienced! They get a 20/20! #2) The Food is absolutely amazing! We went to every restaurant and the service was beyond amazing and the food was top notch! #3) The pools and the entire property, including the rooms are exceptionally CLEAN! #4) The check-in and check-out process is seamless! I am BEYOND impressed! #5) The SPA is AMAZING! And, the guided Hydrotherapy is outstanding! They do a wonderful job of making it very special, peaceful, quiet, beautiful, smells amazing"

"The everything is good "

"Goodclean"

"Wonderful resort in all dimensions"