Title: Elmfield Guest Accommodation Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Elmfield Guest Accommodation Bed & breakfast in Great Yarmouth with free parking ![Exterior](https://images.trvl-media.com/lodging/5000000/4390000/4383800/4383774/eed9ae76.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4390000/4383800/4383774/w495h375x0y0-7130c3f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Ensuite (SLEEPS 3) | Free WiFi](https://images.trvl-media.com/lodging/5000000/4390000/4383800/4383774/w500h371x0y4-5ce979ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/5000000/4390000/4383800/4383774/w500h374x0y1-5b83e043.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous](https://images.trvl-media.com/lodging/5000000/4390000/4383800/4383774/c064b3a6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Norfolk Broads, Elmfield Guest Accommodation offers a genuine retreat with WiFi. Enjoy billiards or karaoke with local music. Multilingual staff create a warm atmosphere, and free self-parking ensures hassle-free arrivals. 9.2 Wonderful ## Popular amenities - Breakfast available - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4383774&PinnedHotelID=4383774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=4383774&PinnedHotelID=4383774&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=4383774&PinnedHotelID=4383774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=4383774&PinnedHotelID=4383774&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4383774&PinnedHotelID=4383774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4383774&PinnedHotelID=4383774&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4383774&PinnedHotelID=4383774&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4383774&PinnedHotelID=4383774&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Ensuite (SLEEPS 4) | Free WiFi](https://images.trvl-media.com/lodging/5000000/4390000/4383800/4383774/2233f1f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ensuite (SLEEPS 4) ### Highlights Flat-screen TV Separate bedroom Hairdryer Private bathroom Coffee/tea maker Digital channels Iron/ironing board - 1 bedroom - Sleeps 4 - 1 Double Bed ![Suite, Ensuite (SLEEPS 3) | Free WiFi](https://images.trvl-media.com/lodging/5000000/4390000/4383800/4383774/w500h371x0y4-5ce979ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ensuite (SLEEPS 3) ### Highlights Flat-screen TV Separate bedroom Hairdryer Private bathroom Coffee/tea maker Digital channels Iron/ironing board - 1 bedroom - Sleeps 3 - 1 Double Bed ![Twin Room, Ensuite | Free WiFi](https://images.trvl-media.com/lodging/5000000/4390000/4383800/4383774/5c4ece89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Ensuite ### Highlights Flat-screen TV Separate bedroom Hairdryer Private bathroom Coffee/tea maker Digital channels Iron/ironing board - 1 bedroom - Sleeps 2 - 1 Double Bed ![Double Room, Ensuite (Room 9) | Free WiFi](https://images.trvl-media.com/lodging/5000000/4390000/4383800/4383774/w496h371x4y4-1d1a34e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ensuite (Room 9) ### Highlights Flat-screen TV Separate bedroom Hairdryer Private bathroom Coffee/tea maker Digital channels Iron/ironing board - 1 bedroom - Sleeps 2 - 1 Double Bed ### Double Room, Ensuite (Room 2) ### Highlights Private bathroom - Sleeps 2 - 1 Double Bed ### Double Room, Ensuite (Room 8) 10.0 Exceptional 1 review ### Highlights Private bathroom - Sleeps 2 - 1 Double Bed ### Double Room, Ensuite (Room 4) ### Highlights Private bathroom - Sleeps 2 - 1 Double Bed ### Double Room, Ensuite (Room 6) ### Highlights Private bathroom - Sleeps 2 - 1 Double Bed ### Double Room, Ensuite (Room 10) ### Highlights Private bathroom - 151 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGreat-Yarmouth-Hotels-Elmfield-Guest-Accommodation.h4383774.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGreat-Yarmouth-Hotels-Elmfield-Guest-Accommodation.h4383774.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.61111%2C1.73473&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3EFWUCJrOtx07VhlZQRC0QYNw3I=) 38 Wellesley Road, Great Yarmouth, England, NR30 1EU #### What's nearby - Caister-on-Sea Beach - 3 min walk - 0.2 miles - Venetian Waterway Gardens - 4 min walk - 0.3 miles - Britannia Pier Theatre - 6 min walk - 0.4 miles - Great Yarmouth Beach - 14 min walk - 0.8 miles - Sea Life Great Yarmouth - 16 min walk - 0.9 miles #### Getting around - Great Yarmouth Station - 15 min walk - Norwich (NWI-Norwich Intl.) - 43 min drive #### Restaurants - ‪Britannia Pier Tavern Bar - ‬6 min walk - ‪Joyland American Diner - ‬7 min walk - ‪Prince Regent - ‬5 min walk - ‪Wrights Restaurant - ‬7 min walk - ‪Beach Terrace Tea Rooms - ‬5 min walk ## About this property ### Elmfield Guest Accommodation Property highlights Elmfield Guest Accommodation provides everything that you need. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Breakfast (surcharge), multilingual staff and karaoke - Smoke-free property and a billiards/pool table Room features All guest rooms at Elmfield Guest Accommodation offer amenities, such as free WiFi. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/43000000/42090000/42085900/42085819/80d91f55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marina Beach House Great Yarmouth - Kitchen - Pet-friendly - Parking included - Free WiFi 10 Exceptional 8 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=42085819&PinnedHotelID=42085819&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Cottage, 3 Bedrooms, Kitchen, Beachside | Terrace/patio](https://images.trvl-media.com/lodging/20000000/19410000/19403100/19403029/f9547100.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach Breeze Cottage Great Yarmouth - Hot tub - Kitchen - Washer - Pet-friendly 9.6 Exceptional 16 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=19403029&PinnedHotelID=19403029&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Breakfast available for a fee ### Things to do - Billiards/pool table - Karaoke ### Guest services - Multilingual staff - No housekeeping service ### Accessibility - No lift ### More - Smoke-free property ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 9:00 PM Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Elmfield Guest Accommodation Elmfield Guest Accommodation Great Yarmouth Elmfield Guest Accommodation House Elmfield Guest Accommodation House Great Yarmouth Elmfield Guest Accommodation Guesthouse Great Yarmouth Elmfield Guest Accommodation Guesthouse Elmfield Guest Accommodation Guesthouse Great Yarmouth Elmfield Guest Accommodation Guesthouse Great Yarmouth Elmfield Guest Accommodation Guesthouse Guesthouse Elmfield Guest Accommodation Elmfield Guest Accommodation Great Yarmouth Guesthouse Elmfield Guest Accommodation Great Yarmouth Elmfield Guest Accommodation Elmfield Guest Accommodation Great Yarmouth Elmfield Guest Accommodation Bed & breakfast Elmfield Guest Accommodation Bed & breakfast Great Yarmouth ## Frequently asked questions ### Is Elmfield Guest Accommodation pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Elmfield Guest Accommodation? > Self-parking is free at this property. ### What time is check-in at Elmfield Guest Accommodation? > Check-in start time: 4:00 PM; check-in end time: 9:00 PM. ### What time is check-out at Elmfield Guest Accommodation? > Checkout is at 10:00 AM. ### Where is Elmfield Guest Accommodation located? > Situated in Great Yarmouth, this bed & breakfast is within a 10-minute walk of Venetian Waterway Gardens, Britannia Pier Theatre and Caister-on-Sea Beach. Joyland and Pirates Cove Adventure Golf are also within 10 minutes. Great Yarmouth Station is 15 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Elmfield Guest Accommodation Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 210 8 - Good 104 6 - Okay 11 4 - Poor 6 2 - Terrible 6 ### 9.6/10 Cleanliness ### 9.4/10 Staff & service ### 8.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Jamie 14 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic last minute stay Only booked at short notice as I decided to extend my trip and my previous hotel was very expensive for the extra night. I'm glad I did. Lovely little place, plenty of little touches that the big chains forget such as biscuits and hot chocolate being readily available. Only met the owners briefly but they seemed very friendly and were flexible with me arriving late. Slept very well indeed, though made the mistake of leaving the window wide open as it was too warm the previous night, which made it very cold indeed in the morning. Very highly recommended and would definitely stay again. ##### Jamie Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Paul 26 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good B&B close to local attractions Great B&B, clean, tidy, cozy. Warm welcome and lovely cooked breakfast. ##### Paul Stayed 1 night in Sep 2021 ### 6/10 Okay #### steven 23 Sept 2021 Liked: Cleanliness, staff & service Room was very small and hot, fan was provided but didn't help much. Bathroom had a very damp smell and the ceiling was mouldy above the shower due to lack of ventilation. Tv on the wall above the wardrobe made it hard to hear if your being respectful of the fact its up against the wall of the room next door, can't really watch it in bed as the bed had no head board. Room so small the bed is shoved up the wall making it even hotter to try and sleep. Room overall was clean, bathroom clean just a shame about the mould and smell. Hosts seemed friendly. There was plenty of tea, coffee, hot chocolate etc and it was a nice touch having a fridge in the room with complimentary water. ##### steven Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Clark 18 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10/10 Incredibly lovely room hosted by the kindness of gentlemen. Would recommend to anyone and would happily stay again. ##### Clark Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller 8 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Had a great stay and would book again. Friendly couple, clean rooms, comfortable beds and good showers. ##### Verified traveller Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Verified traveller 17 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good ##### Verified traveller Stayed 3 nights in Aug 2021 ### 8/10 Good #### paul 26 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room close to beach and town Center.shower cubicle was a bit small but bathroom was big .nice stay ##### paul Stayed 5 nights in Jul 2021 ### 8/10 Good #### James 25 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean tidy, comfortable ##### James Stayed 1 night in May 2021 ### 10/10 Excellent #### Gary 31 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very happy with the service and accommodation provided. ##### Gary Stayed 4 nights in Oct 2020 ### 10/10 Excellent #### Phillip 4 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This was a last minute booking & I’m sooooooo glad that I picked this property - clean & very comfortable indeed...would definitely stay here again without hesitation. ##### Phillip Stayed 1 night in Oct 2020 ### 10/10 Excellent #### Amanda 14 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice quiet getaway Close to beach and restaurants. Very clean, comfortable bed and stay. ##### Amanda Stayed 2 nights in Sep 2020 ### 8/10 Good #### David 22 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities #### Basically what I’d expect from a Guest house Due to pouring rain we cut short our stroll along the seafront and headed back to the car park, check in is 4pm so I called the Guest house to see if we could have an early check-in. The owner said yes our room was ready and we could check-in early. On arrival were were asked if would like breakfast in the morning for £5pp, 2 breakfasts were duly ordered. (Cooked breakfast menu given and you tick what you want) We were given two keys one for the front door and one for our (room 9) this was at the top of the house and after negotiating a narrow staircase with our luggage we opened the door to our room, the room was quite spacious, the shower room was clean but the shower was very small and the folding door couldn’t be fully opened without turning the shower on. (strange shower tap set up) the water pressure was poor in the shower. The room had a fridge in a cupboard with two complimentary bottles of water. Tea, coffee and hot chocolate and two packs of 3 biscuits adorned a tea tray with a kettle. Unfortunately it was impossible to fill the kettle from the extremely shallow basin so the teacups were used to fill the kettle. The room was very warm but a fan is supplied, even with it on full I opened the bathroom window and door and the bedroom window to try and cool the room. The bed was adequate. Breakfast was a choice of cereal and a full English, choice of tea or coffee and orange juice and toast with a choice of jams and marmalade. Well worth the £5. £60pn a wee bit dear? ##### David Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Denise, Staffordshire 16 Aug 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent and very clean. Quiet and peaceful within the Guest house. Lovely touches, and modern decor. A little noise outside but that was nothing to worry about really, which was very clean. Even a fan provided which was much appreciate as it was the hottest weekend of the year. Comfortable bed and great night sleep. Would stay again ##### Denise Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller 10 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wouldn't stay anywhere else having found Elmfield What a fantastic stay we had, multiple rooms as group of friends attending an event. All rooms were spacious, super clean and a great size. Everything was provided, tea, coffee, biscuits, shampoo, iron, hairdryer ... so much more than we expected at such a great price. Hosts were fabulous, so welcoming & friendly and allowed us to check in early which was so very much appreciated. Really cant fault this hotel & hosts & have already booked to stay again. Having stayed at lots of hotels in the area over the years we are so glad we found the Elmfield. . ##### Verified traveller Stayed 2 nights in Feb 2020 ### 8/10 Good #### Carla 7 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean & Pleasent stay with all you need Very nice hotel right next to the beach and walking distance from all major attractions in the area. We stayed in the smallest room which was adequate but would have been nice to have slightly more room. The room was very clean with a basic TV, fridge wardrobe and double bed, on suite shower & toilet/sink. Breakfast was very good with choice of full English, cereals & tea/coffee. Overall it was a very pleasant stay ![](https://a.travel-assets.com/ugc/hotel-reviews/66F618995ED16B687EA8C79DD1BC938CB94C18831565178296028.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5759093807D1C2EC5CA9BAD4B234C0074A42C5551565178297682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0617C79EFBBDD0775BCDB1F74AA5004E41B23B9B1565178298963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F3B736BE686E4C9C8A78691395344C2C4699AEA21565178298537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carla Stayed 2 nights in Aug 2019 ### 8/10 Good #### Stephen 27 Jul 2019 Liked: Cleanliness, staff & service, room comfort #### Elmfield B & B Was good mediocre room ; get what you pay for. Nice enough breakfast. Clean. ##### Stephen Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Adrian 29 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bank Holiday at The Elmfield Great hosts. Lovely comfortable and clean room. Excellent breakfast. Will return for another stay. ##### Adrian Stayed 3 nights in May 2019 ### 8/10 Good #### Verified traveller 27 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities A large, light room with good sized en-suite and a very comfortable bed. Tea and coffee facilities included. Although I arrived very early I was welcomed immediately and was impressed with the homely feel of the room. Next morning I left before breakfast as I had an early start but I popped my head into the dining room and that too was clean and well presented. I would very happily stay at The Elmfield again. ##### Verified traveller Stayed 1 night in Feb 2019 ### 8/10 Good #### Verified traveller 20 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice B&B. Breakfast was very nice and owners friendly ##### Verified traveller Stayed 1 night in Nov 2018 ### 8/10 Good #### Cheng Lee 9 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elmfield Guest Accommodation Quite a good stay here in the room. Near to amenities. Beach is nice even though it was cold. The breakfast was not bad. Host were rather friendly. The room was cosy and comfortable ##### Cheng Lee Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### Edward 22 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Easy to find and close to the beach, it was really clean and organised. Great place to stay. ##### Edward Stayed 1 night in Oct 2018 ### 10/10 Excellent #### Jon 3 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 100% Recommended Welcomed and shown to room, check in was easy. The room was a good size, in good condition and clean. The mini fridge was a nice touch too. I can 100% recommend this B&B for location (for amenities), Appearance, Parking, service, cleanliness, the room itself AND price/value for money ##### Jon Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Catrina 2 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and comfortable Very comfortable, clean room which was well equipped. I appreciated having a small fridge in the room too. Great location. Sea view from my room too. Excellent value. ##### Catrina Stayed 1 night in Sep 2018 ### 2/10 Terrible #### ros, South Coast 18 Aug 2018 Disliked: Property conditions & facilities, room comfort #### Poky room with tiny en suite We were very disappointed with this accommodation. Our room was extremely small and stiflingly hot on arrival. We had to have the fan on non stop overnight to sleep. The small double bed was pushed up against the wall with nowhere to put anything on that side. The en suite was small with a tiny shower which had little water pressure. Damp marking on the ceiling of the room. There was one chair and the window only opened a short way. The advertised parking for 4 cars was a driveway to the side which meant that every car parked there was likely to be boxed in by others. Breakfast was extra although the Expedia site advertised it as included. ##### ros Stayed 3 nights in Aug 2018 ### 2/10 Terrible #### Verified traveller 16 Aug 2018 Disliked: Staff & service, room comfort #### Nightmare on Elmfield We paid up-front to stay here through Hotels.com for 3 nights to celebrate my birthday. After a long 3 and a half hour journey, my fiancée, toddler and I arrived, where owner said that the booking only mentioned 2 adults and was adamant that he wouldn’t allow us to stay due to insurance reasons. We have stayed in many hotels in double rooms without issue, our little girl sleeps in a travel cot or shares our bed. Now we were 130 miles from home with nowhere to stay, it was almost 7pm and we had a hungry toddler who also needed a nappy change. We asked to use the toilet but were told that they were only in the rooms, but seeing as we had already paid for our room for 3 nights this was outrageous. The owner’s response regarding our money was he wouldn’t give even a partial refund unless he was able to re-sell our room but they were unwilling to cancel our booking, meaning the room would not become available on accommodation listing websites. I’m sure 99% of their bookings come from online sources, so effectively there was next to no chance of us receiving any money back (which turned out to be the case). During this time, we frantically searched the internet to try to find alternative accommodation, the owner made us feel very unwelcome, asking us to move our bags from the hallway and felt he generally had the attitude that it wasn’t his problem he had our money. Eventually he called and found us a room in a guest house nearby, although it was horrible we were desperate. ##### Verified traveller Stayed 3 nights in Aug 2018 ## Expedia's Latest Trends ### Hotels > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)