Reception

Reviews of NED Hotel

3.5 out of 5
NED Hotel
Triester Str. 439, Graz, Steiermark

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

daniel

Liked: Cleanliness, staff & service
Building looks great and all. Location is very undesirable. Many seedy characters loitering about smoking at all hours of the day. There is no extra lock inside room. Nothing expect your key card! I asked person at desk (who leaves at 10pm) how does one lock from inside? She responded it’s a modern hotel no extra lock needed. Needless to say any master key card can open any door. As a woman travelling alone I felt very unsafe throughout my stay. As they say you get what you pay for. Beds were clean and comfy though. I don’t know whom to call after 10 pm though as the hotel becomes deserted at reception.
Stayed 4 nights in Jan 2024
Response from NED Hotel Team on 26 Feb 2024
Dear Mr. Daniel,the hotel is secure in every aspect, and there have never been any issues. The master key cards are only available to hotel managers and housekeepers, ensuring the safety of the guests is top priority.Best regards,NED Hotel team

2/10 Terrible

John

Travelled with group
Liked: Staff & service
The room was not as advertised. The parking was aggravating. For the price of the room it was substandard. I will never recommend it.
Stayed 3 nights in Jun 2023
Response from NED Hotel Team on 13 Jul 2023
Dear Mr. John,we apologize that the room does not meet the advertised promises. We would like to understand specifically what does not meet your expectations so that we can take appropriate action. We take your feedback seriously and will make efforts to improve the situation.Best regardsNED Hotel Team

10/10 Excellent

JOSEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost 5 Star!!
Excellent Stay, Room modern and clean !
Breakfast Area
Lot of Food
Stayed 1 night in May 2023
Response from NED Hotel Team on 31 May 2023
Dear Josef, thanks a lot for this excellent review and your visit to our NED Hotel. We are looking forward to welcome you soon again.Kind regards,

10/10 Excellent

Sanjin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accomodation
Very polite and hostile staff. I liked the breakfast. Parking is free. The rooms are nice and comfortable.
Stayed 1 night in Feb 2023
Response from NED Hotel Team on 20 Apr 2023
Dear Mr. Sanjin, thank you very much for your visit and the great review.We are looking forward to welcome you soon again.Kind regards, NED Hotel Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from NED Hotel Team on 28 Mar 2024
Sehr geehrter Gast,vielen Dank für Ihre großartige Bewertung unseres Hotels. Mit freundlichen Grüßen.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Scarsa Accoglienza,pulizia ottima, colazione eccel
Stayed 2 nights in Dec 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhig, obwohl es an einer befahrenen Strasse ist. Komfortable Betten, schönes Bad. Gutes, anmächeliges Frühstück, angenehme Atmosphäre. Sehr freundliches und hilfsbereites Personal. Keine besondere Infrastruktur. Top Preis-/Leistungsverhältnis.
Stayed 1 night in Oct 2023
Response from NED Hotel Team on 18 Oct 2023
Sehr geehrter Herr Manuel, vielen Dank für Ihr Feedback! Wir freuen uns, dass Sie unsere angenehme Atmosphäre, die komfortablen Betten und das schöne Badezimmer genießen konnten. Es ist großartig zu hören, dass Sie mit unserem Frühstück und unserem freundlichen und hilfsbereiten Personal zufrieden waren. Wir schätzen Ihre Meinung und werden uns weiterhin bemühen, unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Freundliche GrüßeNED Hotel Team

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Marcus

Stayed 1 night in Sep 2023

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Empfangsdame, gut erreichbar für die Durchreise, Fußnähe zum Brauhaus
Stayed 1 night in Aug 2023
Response from NED Hotel Team on 21 Sept 2023
Sehr geehrter Herr Christian,vielen Dank für Ihr geteiltes Feedback. Bis zum nächsten Mal.Freundliche GrüßeNED Hotel Team

6/10 Okay

Sven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Gesine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis/Leistung Top
Stayed 1 night in Jul 2023
Response from NED Hotel Team on 6 Aug 2023
Sehr geehrter Herr Gerhard,vielen lieben Dank!Wir freuen uns auf Ihren nächsten Besuch bei uns.Liebe GrüßeNED Hotel Team

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ohne Auto in die Stadt zu kommen ist nicht möglich. Ansonsten alles gut.
Stayed 2 nights in Jul 2023
Response from NED Hotel Team on 6 Aug 2023
Sehr geehrte Frau Sandra,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu schreiben. Es tut uns leid, wenn Sie nicht gut informiert sind, aber in der Nähe des Hotels gibt es öffentliche Verkehrsmittel, die ins Zentrum fahren.Freundliche GrüßeNED Hotel Team

10/10 Excellent

Romain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Neuf et propre
Stayed 1 night in May 2023
Response from NED Hotel Team on 31 May 2023
Dear guest, merci beaucoup for this great review.We are looking forward to welcome you soon again. Kind regards

6/10 Okay

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
XS-Format
Sehr beengtes kleines (Doppel)Zimmer - kaum Schrankraum - Dusche/WC extrem eng - angenehmes Frühstück mit freundlichem Service - freundliche Dame an der Rezeption - sehr begrenzte TV-Senderauswahl
Stayed 1 night in May 2023
Response from NED Hotel Team on 31 May 2023
Sehr geehrter Herr Helmut, vielen Dank für Ihren Besuch und das Feedback.Wir bedauern, dass Ihnen die Zimmergröße nicht ausreichend war, Sie sind gerne eingeladen bei einem weiteren Besuch eine andere Zimmerkategorie zu reservieren. Wir freuen uns darauf!Bis dahin eine schöne Zeit und alles Liebe,

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from NED Hotel Team on 31 May 2023
Dear guest, thank you a lot for your visit and the excellent review.We are looking forward to welcome you soon again.Best regards,

10/10 Excellent

Ertan, Köln

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sehr nett , Zimmer sauber, Parkplatz vorhanden, Frühstück auch für Allergiker ! Perfekt
Stayed 1 night in Apr 2023
Response from NED Hotel Team on 20 Apr 2023
Sehr geehrter Herr Ertan, wir freuen uns sehr, dass wir Sie als Gast bewirten durften. Vielen lieben Dank für die hervorragende Bewertung. Kommen Sie uns bald wieder besuchen!Beste Grüße

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from NED Hotel Team on 20 Apr 2023
Dear guest, thank you very much for your visit and the good review. We are looking forward to welcome you soon. Kind regards,

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr bequemes Bett!
Unser Dreibettzimmer war zwar kleiner als gedacht, aber sehr sauber, schön eingerichtet und das Bett war super!
Stayed 1 night in Dec 2022
Response from NED Hotel Team on 23 Jan 2023
Sehr geehrte Julia, vielen Dank für das tolle Feedback und die gute Bewertung.Wir freuen uns auf einen weiteren Besuch!Bis dahin wünschen wir Ihnen alles Gute, Ihr NED Hotel Team