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No elevator. Was put in a room on 2nd floor which made bringing in luggage rough after a long drive. Another thing that could be helpful might be a guest laundry. The Baymont Inn in mackinaw city was a blessing. However, all in all, experience in gaylord was good.
I enjoyed the resort very much. I liked the complementary coffee and water in the lobby and the friendly staff and guests. The restaurant staff was just as nice as the hotel staff. They went out of their way to make sure I had a bottle opener for the six pack of beer I brought back to my hotel room. ...
This is an older hotel. The room was clean. No frills and no elevator. Toilet slow to flush. Inside rooms are really noisy because they border the indoor pool. Guests are cautioned not to set thermostat below 68 degrees in summer or AC will freeze up and have to be turned off for 4 hours to defrost. ...
Very good place. Staff are friendly. One lady in particular is very friendly and very helpful. Clean place except the jets in the tub in our room was not cleaned. Over all i will go back again and refer to my friends too.
When we arrived the room was not available for approx. 2 hours (5:00 pm). Very little was done as for as house cleaning during our 4 day stay. Have stayed at this property several times during the last 3 or 4 years. The service has seemed to decline during my last 2 visits.
Check-in was fast an easy. The room was very clean. The beds had comfortable pillow top mattresses. The whole place gave us the sense that the people who worked there cared about it. My wife and I enjoyed our stay (and she is quite finicky).
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