Gravenhurst Holidays from £234

Basic but comfortable although my room was very warm, although it was 24 degrees outside. I had to prop open the sash window as it would sometimes close itself and when I tried using the ceiling fan the whole thing shook and looked like it was about to fall off ,so I switched that off. Aside from that staff were friendly, room was dated but clean and breakfast was good.

Hotel is in a great location for Paddington Station. It is clean and reasonably priced.

Room seemed clean but was in need of repair. Floor was coming up. Air conditioning didn't work and tiles grouting was discoloured. Bed was comfortable and clean. The hotel was closed to shops etc, lots of vans and trucks arrived during the night, making it noisy as we had to have windows open as air conditioning didn't work.

The bathroom wall is translucent and shines bright light onto bed when bathroom is being used. This greatly disturbs those asleep in bed whenever bathroom is used.

The rooms were very small compared to other RIU hotels. The staff were not very friendly, and the breakfast was not very good compared to other RIU properties I have stayed at. Overall, the experience did not meet my expectations. I have come to expect from RIU hotels.