Title: SureStay Hotel by Best Western Grants Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6144706&destination=Grants%2C+New+Mexico%2C+United+States+of+America&selected=42666&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay Hotel by Best Western Grants Travelers find refreshment options at this welcoming hotel, where they can choose between a relaxing indoor pool or a rejuvenating spa tub ## Photo gallery for SureStay Hotel by Best Western Grants ![Lobby - SureStay Hotel by Best Western Grants (Grants)](https://images.trvl-media.com/lodging/1000000/50000/42700/42666/50e4b11b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, in-room safe, desk, laptop workspace - SureStay Hotel by Best Western Grants (Grants)](https://images.trvl-media.com/lodging/1000000/50000/42700/42666/ee77e123.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - SureStay Hotel by Best Western Grants (Grants)](https://images.trvl-media.com/lodging/1000000/50000/42700/42666/3c4af58c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - SureStay Hotel by Best Western Grants (Grants)](https://images.trvl-media.com/lodging/1000000/50000/42700/42666/2802f5bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily full breakfast - SureStay Hotel by Best Western Grants (Grants)](https://images.trvl-media.com/lodging/1000000/50000/42700/42666/d368d135.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The SureStay Hotel by Best Western captures the charm of Grants with its helpful staff and warm atmosphere. Guests start their day with a full breakfast, take time to unwind in the spa tub or indoor pool, and stay connected throughout their visit with free WiFi. ## Reviews 7.6 Good ## Popular amenities - Pool - Hot tub - Breakfast included - Free Wi-Fi £72 includes taxes & fees 31 Mar - 1 Apr ## Room options ### Check availability for these dates Tonight [Mar 30 - Mar 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=42666&PinnedHotelID=42666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=42666&PinnedHotelID=42666&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=42666&PinnedHotelID=42666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=42666&PinnedHotelID=42666&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=42666&PinnedHotelID=42666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=42666&PinnedHotelID=42666&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=42666&PinnedHotelID=42666&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=42666&PinnedHotelID=42666&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/42700/42666/21f814d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave 8.8 Excellent 59 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/42700/42666/ee77e123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave 7.6 Good 44 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/42700/42666/cf452fe1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) 9.0 Wonderful 7 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) ![Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/50000/42700/42666/c8286420.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGrants-Hotels-SureStay-Hotel-By-Best-Western-Grants.h42666.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGrants-Hotels-SureStay-Hotel-By-Best-Western-Grants.h42666.Hotel-Information) ## About the area Grants is home to SureStay Hotel by Best Western Grants. The area's natural beauty can be seen at El Malpais National Conservation Area and Truman Park, while Mining Museum and Western New Mexico Aviation Heritage Museum are cultural highlights. Spend some time exploring the area's activities, including golfing. [Visit our Grants travel guide](https://www.expedia.co.uk/Grants.dx6144706) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.12686%2C-107.82686&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sem33CBO93nNB993wfJv7xKVrpk=) 1608 E Santa Fe Avenue, Grants, NM, 87020 ### What's nearby - Northwest New Mexico Visitor Center 17 min walk \- 0.9 miles - Cibola General Hospital 5 min drive \- 3.1 miles - Sky City Casino 15 min drive \- 20.7 miles - Bluewater Lake State Park 30 min drive \- 33.2 miles - Acoma Pueblo Indian Museum 35 min drive \- 29.5 miles ### Getting around - Albuquerque International Sunport (ABQ) 79 min drive ### Restaurants - Love's Travel Stop 7 min drive - McDonald's 5 min drive - Denny's 6 min walk - Route 66 Junkyard Brewery 3 min drive - Blake's Lotaburger 3 min drive ## About this property ### SureStay Hotel by Best Western Grants Property highlights You can look forward to free full breakfast, laundry facilities and a business centre at SureStay Hotel by Best Western Grants. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool - Free self-parking - Access to a nearby indoor pool, tour/ticket information and barbecues - A computer station, a 24-hour front desk and a front desk safe - Guest reviews give top marks for the helpful staff Room features All 60 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with baths or showers and free toiletries - TVs with cable channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/23700/23692/4597b5ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Grants - I-40 Grants - Pool - Breakfast included - Pet-friendly - Parking included 7.6 Good 969 reviews £74 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=23692&PinnedHotelID=23692&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, blackout curtains, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/27100/27027/f6626c4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Grants Grants - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 7.2 Good 963 reviews £45 includes taxes & fees 3 Apr - 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2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=1039723&PinnedHotelID=1039723&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/1000000/460000/460000/459939/864afbfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Grants Grants - Pool - Hot tub - Breakfast included - Pet-friendly 6.8 869 reviews £51 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=459939&PinnedHotelID=459939&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/110000000/109440000/109432400/109432372/15ca1a9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southwest Motel Grants - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 134 reviews £54 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=109432372&PinnedHotelID=109432372&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/118000000/117420000/117413700/117413664/ec4e633c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leisure Lodge Motel Grants - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 100 reviews £53 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=117413664&PinnedHotelID=117413664&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/1000000/190000/185900/185834/8760ee8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn Gallup Gallup - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 1,731 reviews £50 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=185834&PinnedHotelID=185834&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2860000/2858900/2858832/d567c267.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hotel & Suites Grants - Milan by IHG Grants - Pool - Hot tub - Breakfast included - Parking included 8.0 Very good 778 reviews £145 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=2858832&PinnedHotelID=2858832&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1230000/1225200/1225197/1c4d4fd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel El Rancho Gallup - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 2,410 reviews £85 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=1225197&PinnedHotelID=1225197&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=42666&PinnedHotelID=42666&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=42666,23692,27027,528808,1039723) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Free full breakfast available daily 6:00 AM to 9:00 AM ### Things to do - Hot tub - Indoor pool - Indoor pool (guest access) ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - In-room washing machine/dryer - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Computer station ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lever door handles - Low-height electrical sockets in bathroom - No lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 2 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 2:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 100 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 18 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 20.00 per pet, per night (maximum USD100 per stay) - Service animals are exempt from fees - Rollaway bed fee: USD 10.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 10:00 AM to 9:00 PM ### Property is also known as Travelodge Grants Travelodge Motel Grants Grants Pass Travel Lodge Grants Pass Travelodge Travel Lodge Grants Pass Travelodge Grants Motel Travelodge Wyndham Grants Motel Travelodge Wyndham Grants Surestay By Best Grants Grants SureStay Hotel by Best Western Grants Hotel SureStay Hotel by Best Western Grants Grants SureStay Hotel by Best Western Grants Hotel Grants ## Frequently asked questions ### Does SureStay Hotel by Best Western Grants have a pool? ### How much does it cost to stay at SureStay Hotel by Best Western Grants? ### Is SureStay Hotel by Best Western Grants pet-friendly? ### How much is parking at SureStay Hotel by Best Western Grants? ### What time is check-in at SureStay Hotel by Best Western Grants? ### What time is check-out at SureStay Hotel by Best Western Grants? ### Where is SureStay Hotel by Best Western Grants located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SureStay Hotel by Best Western Grants Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 10 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 383 8 - Good 273 6 - Okay 166 4 - Poor 97 2 - Terrible 86 ## Reviews Verified ### 8/10 Good #### maria 27 Mar 2026 Comfortable and clean ##### maria Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Diane 27 Mar 2026 Liked: Cleanliness, staff & service, amenities Breakfast was fresh and good. The AC worked well, although we didn’t really need it much. ##### Diane Stayed 1 night in Mar 2026 Verified ### 2/10 Terrible #### MARTHA 26 Mar 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The shower head blew off , there was maintenance available so were moved to another room. That shower was not working well either ##### MARTHA Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Kelley 21 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and bed was comfy! ##### Kelley Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Joy 17 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and friendly staff ##### Joy Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Art 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Too much paperwork to get registered ##### Art Stayed 1 night in Mar 2026 Verified ### 6/10 Okay #### John 8 Mar 2026 I booked a room with a king bed, walked through the door to two queen. After driving 900+ miles my family just wanted to sleep. The next morning free breakfast was less than stellar. The idea of breakfast was biscuits and gravy (mostly water), there was no eggs, no bacon, no sausage and only gave us tortillas to eat with what? ##### John Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Kent 7 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Thanks for the stay ##### Kent Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Mary 3 Mar 2026 Clean room, comfortable bed. Internet too slow to use. ##### Mary Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Lauri 28 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, Good breakfast ##### Lauri Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Della K 23 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff. room was quiet and comfortable. Nice size refrigerator. Lighting a little dim. One lamp out. No elevator. Outside entrance. ##### Della K Stayed 1 night in Feb 2026 Verified ### 4/10 Poor #### Shane 13 Feb 2026 No hot water, couldn't take shower. Very disappointed. ##### Shane Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Allen 7 Feb 2026 Liked: Cleanliness, property conditions & facilities Staff were very nice. Even made a fresh pot of coffee upon arrival ##### Allen Stayed 1 night in Feb 2026 Verified ### 6/10 Okay #### Kim 6 Feb 2026 Liked: Cleanliness, property conditions & facilities Bathroom and plumbing were outdated. ##### Kim Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Jennifer 26 Jan 2026 The lady at the desk was able to get me a room on the ground floor which was super helpful when traveling alone having to carry on luggage etc.. I can’t Denver hee name but she was super kind. ##### Jennifer Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Anthony 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly and clean ##### Anthony Stayed 1 night in Jan 2026 Verified ### 4/10 Poor #### Cheryl 11 Jan 2026 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities We were traveling with our dog. Apparently lots of folks stay here with dogs. The parking lot and all gravel edges of the lot were littered with dog feces. Very disgusting. The room smelled of cleaning products which was okay, however I spilled a little water and when I wiped it up, I could see how dirty the floor was. The floor was dark wood looking composite and had been swept, but not mopped. The floor was badly warped in the bathroom. The shower is stained from the possible rusty water. The interior doors were all dirty. This place needs some renovation. We would not book this hotel again. ##### Cheryl Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Daniel 5 Jan 2026 Disliked: Amenities The breakfast was not fresh. There was no coffee. Air conditioning vents were completely dirty inside the room. Walls around the windows were cracked. Maintenance was much needed. Did not feel safe inside this motel. ##### Daniel Stayed 2 nights in Sep 2025 Verified ### 6/10 Okay #### Lorraine 4 Jan 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Checked in with a sweet kind worker, didn’t catch her name, she was very informative. The room smelled like a urinal. The office chair was visibly filthy. The TV’s are small, the small couch was questionable. I had to keep the restroom door closed to keep the smell of urine in there. I only booked a room because I usually like the amenities at Best Western, but this was more like Motel 6\. I couldn’t get a different room or get a refund because I had booked in advance and had already checked in. ##### Lorraine Stayed 1 night in Jan 2026 Verified ### 6/10 Okay #### Lisa 1 Jan 2026 Liked: Cleanliness Property was clean and the bed comfortable. Bathroom exhaust and heater were extremely loud. Breakfast was disappointing unless sugar is your preferred food group. ##### Lisa Stayed 1 night in Dec 2025 Verified ### 4/10 Poor #### Pacino 28 Dec 2025 No hot water for morning shower. Water temperature seems to be limited. You can’t turn the handle for more hot water. So the max temperature is lukewarm. Basically a cold shower. Not good. ##### Pacino Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### Patty 28 Dec 2025 Liked: Amenities The staff was courteous. ##### Patty Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### Brandy 24 Dec 2025 New towels. ##### Brandy Stayed 1 night in Dec 2025 Verified ### 4/10 Poor #### Mi 24 Dec 2025 Disliked: Cleanliness, staff & service, amenities Fridge was so noisy, we had to unplug it. Overall is ok, but we couldn’t accept excuse which staff replied when we used hot tub, seems like he didn’t want to waste energy to heat up hot tub. Also not allowed to bring towels provided at pool area to room. We didn’t know how it mattered if return after use. ##### Mi Stayed 1 night in Dec 2025 Verified ### 2/10 Terrible #### Jose 24 Dec 2025 Disliked: Cleanliness, staff & service Honestly if I wanted to stay ata motel 6 I would have made that reservation and saved about $60\. Why on earth would you put a person into a handicapped room where the floor in the shower is broken through and the room smells like mold and old cigarette butts. Hey I get it fool me once shame on you, the property is a glorified motel 6 with a different sign. Worse thinking I had booked a best western I show up and the clerk tells me I don’t have a reservation. I did not know there were two supposed Best Westerns in Grants well actually one is a poor excuse for a hotel. No control of the water tempature and no clock and a chair that makes you wonder what street they found it on. As for the breakfast the point of staying at a best western was to get a decent breakfast. When you cannot eat anything but the yogurt that is a problem. This is the second bad hotel I have gotten from hotels.com in the past two trips, don’t you guys have any standards left? ##### Jose Stayed 1 night in Dec 2025 ---