Before cleaning or cleaning towels. The fridge in the room did not work. The room seemed worn and in bad style. The windows were dirty so we could not enjoy the otherwise beautiful view. The food at the hotel was way too expensive and nothing to write home about. We ordered an Aperol Spritz. Besides not tasting good, there were no ice cubes and the orange slice sat on the edge of the glass. It was clear that the staff was not trained or properly trained. All in all, an overly expensive and boring experience.