Title: St Christophe Hotel & Spa, an Ascend Collection Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # St Christophe Hotel & Spa, an Ascend Collection Hotel Slopeside fun with full-service spa and indoor pool ![Lake view](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/37c7ff9e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/d5b6c648.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, brunch served; Mediterranean cuisine ](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/35cb900c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/71e586b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/7960d52d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies St Christophe Hotel & Spa, Ascend Hotel Collection, is near Lake Boivin's Interpretive Nature Center. Enjoy a hot stone massage, relax by the sunlit indoor pool, and savor Mediterranean dishes at Bistro Le Picollo. The hotel offers high-speed WiFi and helpful staff. 8.2 Very good ## Popular amenities - - - Breakfast available - 24/7 front desk - Bar - Pet-friendly £98 includes taxes & fees 28 Oct - 29 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2193219&PinnedHotelID=2193219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2193219&PinnedHotelID=2193219&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2193219&PinnedHotelID=2193219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2193219&PinnedHotelID=2193219&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2193219&PinnedHotelID=2193219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2193219&PinnedHotelID=2193219&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2193219&PinnedHotelID=2193219&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2193219&PinnedHotelID=2193219&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Classic Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/3e714b58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Queen Bed 8.2 Very good 22 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 2 - 1 Queen Bed and 1 Single Sofa Bed ![Classic Room, 1 Queen Bed, Accessible | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/b6e0725a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Queen Bed, Accessible 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 2 - 1 Queen Bed and 1 Single Sofa Bed ![Superior Room, 1 Queen Bed, Balcony, Partial Lake View | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/803f29a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Balcony, Partial Lake View 8.0 Very good 3 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Premium bedding Egyptian cotton bed sheets - Partial lake view - Sleeps 2 - 1 Queen Bed and 1 Single Sofa Bed ![Classic Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/941c9dac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Queen Beds 7.8 Good 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 4 - 2 Queen Beds ![Superior Room, 2 Queen Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/464d4a21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, Balcony 8.0 Very good 20 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Premium bedding Egyptian cotton bed sheets - Partial lake view - Sleeps 4 - 2 Queen Beds ![Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/cc8d7bc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 2 - 1 King Bed ![Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/55f093fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Premium bedding Egyptian cotton bed sheets Jetted bath - Sleeps 2 - 1 King Bed ![Suite, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/3000000/2200000/2193300/2193219/3fe28aa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Non Smoking 8.6 Excellent 4 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Fridge Flat-screen TV Premium bedding Egyptian cotton bed sheets - Lake view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGranby-Hotels-St-Christophe-Hotel-Spa.h2193219.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGranby-Hotels-St-Christophe-Hotel-Spa.h2193219.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.39454%2C-72.70710&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rFUhzZ9-_ZgiLJoT1RjuVn0_eLM=) 255 Denison East, Granby, QC, J2H2R4 #### What's nearby - Granby Zoo - 5 min drive - 2.5 miles - Interpretive Nature Center of Lake Boivin - 6 min drive - 3.0 miles - Autodrome Granby - 9 min drive - 5.1 miles - Royal Bromont Golf Club - 11 min drive - 6.8 miles - Ski Bromont - 18 min drive - 11.0 miles #### Getting around - Trudeau International Airport (YUL) - 76 min drive #### Restaurants - ‪Dame Tartine - ‬1 min walk - ‪Maison Boire - ‬2 min drive - ‪Café de la Brulerie - ‬2 min drive - ‪McDonald's - ‬10 min walk - ‪Le Cafe De La Brulerie - ‬12 min walk ## About this property ### St Christophe Hotel & Spa, an Ascend Collection Hotel Hotel near Granby Zoo Located close to Interpretive Nature Center of Lake Boivin, St Christophe Hotel & Spa, an Ascend Collection Hotel provides an adjacent golf course, a terrace and a garden. Hit the slopes at this hotel featuring ski-in/ski-out access. Treat yourself to a body scrub, a facial or a manicure/pedicure at the on-site spa. The on-site Mediterranean cuisine restaurant, Bistro Le Picollo, offers breakfast, brunch, lunch and children's meals. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also enjoy the following perks during your stay: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), motorhome/coach/lorry parking and express check-out - Tour/ticket information, a front desk safe and multilingual staff - Guest reviews say great things about the helpful staff Room features All guest rooms at St Christophe Hotel & Spa, an Ascend Collection Hotel offer thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. Extra amenities include: - Egyptian cotton sheets, rollaway/extra beds (surcharge) and cots/infant beds (surcharge) - Bathrooms with shower/bath combinations and free toiletries - Flat-screen TVs with cable channels - Fridges, coffee/tea makers and housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/6000000/5770000/5765200/5765124/24f4c9e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Castel Granby - Pool - Hot tub - Spa - Kids pool 8.6 Excellent 1,013 reviews £69 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=5765124&PinnedHotelID=5765124&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/57000000/56240000/56230300/56230287/1993d408.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Le Principal Granby - Pool - Breakfast included - Pet-friendly - Parking included 8.0 Very good 1,019 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=56230287&PinnedHotelID=56230287&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/2000000/1220000/1217800/1217770/fde96f0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vallea Bromont, Tapestry Collection by Hilton Bromont - 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Kitchen - Parking included - Free WiFi - Air conditioning 8.8 Excellent 295 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=29277028&PinnedHotelID=29277028&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - RV/bus/lorry parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 9.50 for children - A bar/lounge - A restaurant ### Restaurants on site - Bistro Le Picollo ### Things to do - Full-service spa - Hiking/biking trails - Indoor pool - Sauna - Ski-in/ski-out access ### Family friendly - Cot (surcharge) - In-room refrigerator - Indoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Garden - On a lake - Picnic area - Terrace ### Full-service spa - Body scrubs - Body wraps - Detox wraps - Facials - Hot tub - Manicures/pedicures - Prenatal massages - Sauna - Spa open select days - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking ### More - 1 building - 5 floors - Banquet hall - Built in 2004 - Smoke-free property ## Room amenities ### Bedroom - Cot (surcharge) - Egyptian cotton sheets - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with cable channels - Pay films ### Food and drink - Coffee/tea maker - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Free local calls - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: CAD 24 Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: CAD 24 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CAD 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 20 kg per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per night. Cots (infant beds) are available for CAD 15.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CAD 150 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CAD 15 for adults and from CAD 9.50 for children - Pet fee: CAD 35 per pet, per night - Service animals are exempt from fees - Early check-in fee: CAD 24 (subject to availability) - Late check-out fee: CAD 24 (subject to availability) - Crib (infant bed) fee: CAD 15.0 per night - Rollaway bed fee: CAD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Property Registration Number 064584, 2024-05-31 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 11:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is required for transport to and from this property Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as St Christophe St Christophe Granby St Christophe Hotel St Christophe Hotel Granby St Christophe Hotel & Spa, Ascend Hotel Collection Hotel St Christophe Hotel & Spa, Ascend Hotel Collection Granby St Christophe Hotel Spa an Ascend Hotel Collection Member St Christophe Hotel & Spa, Ascend Hotel Collection Hotel Granby ## Frequently asked questions ### Does St Christophe Hotel & Spa, an Ascend Collection Hotel have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM. ### How much does it cost to stay at St Christophe Hotel & Spa, an Ascend Collection Hotel? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at St Christophe Hotel & Spa, an Ascend Collection Hotel on 28 Oct 2025 start from £98.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Granby-Hotels-St-Christophe-Hotel-Spa.h2193219.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is St Christophe Hotel & Spa, an Ascend Collection Hotel pet-friendly? > Yes, St Christophe Hotel & Spa, an Ascend Collection Hotel allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of CAD 35 per pet, per night. Service animals are exempt from fees. ### How much is parking at St Christophe Hotel & Spa, an Ascend Collection Hotel? > Self-parking is free at this property. ### What time is check-in at St Christophe Hotel & Spa, an Ascend Collection Hotel? > Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of CAD 24 (subject to availability). ### What time is check-out at St Christophe Hotel & Spa, an Ascend Collection Hotel? > Checkout is at 11 AM. Late checkout is available for CAD 24 (subject to availability). ### Where is St Christophe Hotel & Spa, an Ascend Collection Hotel located? > Located in the city centre, this Granby hotel offers ski-in/ski-out access within 3 mi (5 km) of Granby Zoo and Interpretive Nature Center of Lake Boivin, and close to winter sports, such as cross-country skiing and skiing lessons. Autodrome Granby and Yamaska National Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## St Christophe Hotel & Spa, an Ascend Collection Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 298 8 - Good 256 6 - Okay 126 4 - Poor 46 2 - Terrible 18 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 2/10 Terrible #### Rick 13 Oct 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Old, warm out hotel, stains in bathroom, terrible bed, dirty, smell of deodorizer ##### Rick Stayed 1 night in Oct 2025 ### 8/10 Good #### PEER 5 Oct 2025 Liked: Cleanliness, staff & service N/A ##### PEER Stayed 5 nights in Sep 2025 ### 4/10 Poor #### claude 31 Jul 2025 Liked: Cleanliness, amenities Good location, good pool/spa area. Room was very dated, shower faucet broke (got fixed quickly) but water pressure was still bad, hair dryer broke, breakfast buffet was bad (would not recommend it). Staff was helpful so no complaint there. I would not return although the outdoor spa area was worth it. ##### claude Stayed 2 nights in Jul 2025 ### 8/10 Good #### Frédéric 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super ##### Frédéric Stayed 1 night in Jul 2025 ### 8/10 Good #### David 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The ooutdoor hot tub and waterfeature was a pleasant tough. The indoor pool was warm and inviting. Being right on the bike path was extra special. ##### David Stayed 2 nights in May 2025 ### 10/10 Excellent #### Catherine 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Catherine Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Courtney 24 Jul 2025 Liked: Cleanliness, staff & service, amenities Not to the fault of the establishment but there was a water break so a lot of the amenities did not work and we were to co serve water. For the price of the hotel we also found the beds quite uncomfortable. But overall a lovely hotel to stay at. ##### Courtney Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Patrice 22 Aug 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The most important element for any accommodation is a good mattress. The last time I slept on anything that hard I was sleeping in a sleeping bag in a tent on the ground. There were a number of other inconveniences that we overlooked ie. ice machine that didn’t work, in room coffee maker that also didn’t work, coming back in the afternoon to find them paving the parking lot in front of the entrance and no signs or staff outside to tell customers how they could access the hotel. On the positive side, the restaurant was delightful and great value (I would highly recommend), the spa wonderfully relaxing after a busy day and the employees very helpful if short staffed. ##### Patrice Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Alexandre 28 Jun 2025 Liked: Cleanliness Disliked: Staff & service Staff did not really care about our safety concerns (tv in the way - sticking out of an old tv stand) when we expressed it. However, staff for breakfast was amazing. ##### Alexandre Stayed 1 night in Jun 2025 ### 4/10 Poor #### David 2 Sept 2025 Disliked: Staff & service, amenities, property conditions & facilities I called 1 day in advance to upgrade my check-in, instead of 16hrs, I approved to be charged $$ so the check in could be at 13:30 but the option was not available !! I really disagree that when check-out, I was charged $$ for the concept of "Hotel Service Fee", due to I requested to take the breakfast at the Bistro Picollo. Added to that the SAUNA was out of service. We asked for the assistance and the answer was, it's not working. I do NOT recommend the place. We paid a considerable amount of money and we expect that services are functionals. =/ ![Sauna, out of service.](https://a.travel-assets.com/ugc/hotel-reviews/8e55cc90-1426-4437-8649-27edddcaf136-1756825437647.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Peter 23 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic facility love the spa pools ##### Peter Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Hillary 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pools and hot tubs were excellent! We had a great stay! We will come again! ##### Hillary Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Stephanie 8 Jan 2025 Liked: Staff & service, amenities Overall average stay, beds and rooms need major updating. ##### Stephanie Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller 20 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the hot tubs and the restaurant was excellent. The staff were very accommodating. ##### Verified traveller Stayed 1 night in May 2024 ### 10/10 Excellent #### Kevin 10 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great, super friendly staff. For a smaller hotel, the pools, sauna and hot tub were terrific. ##### Kevin Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Carter 25 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the spa even though the indoor sauna was not working ##### Carter Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Wendy 23 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great night! Enjoyed the spa and saunas! ##### Wendy Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Justin 14 Jul 2024 Super place ##### Justin Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Christopher 20 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff. ##### Christopher Stayed 1 night in May 2024 ### 10/10 Excellent #### Christopher 28 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with excellent rooms and very friendly staff. Good to use as a base for exploring Granby and the area around it. ##### Christopher Stayed 1 night in Oct 2023 ### 8/10 Good #### Sylvie 11 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Personnel gentil ##### Sylvie Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Brett 16 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities it was nice and quiet ##### Brett Stayed 1 night in May 2024 ### 10/10 Excellent #### Brian 28 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We have been staying here for 10 of the last 11 years, missed Covid year, for our annual Zoo visit with our grandson. The hotel and staff have been great each and every year. This year was no exception as we were awarded an upgrade to the room and the use of the hot tub area. We had a great visit. ##### Brian Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Paula 23 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Architecture and views We had a family trip and really enjoyed our time at your lovely resort. Great views, easy walkabout the wayerfront and beautiful architecture. ![Front lobby](https://a.travel-assets.com/ugc/hotel-reviews/4E75E822EAE3F047CE939E9FDC478F66886270591698103780426.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from our room](https://a.travel-assets.com/ugc/hotel-reviews/36F3C88D542744DCE49AE026B94F3B7C876517201698103781046.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The pools below](https://a.travel-assets.com/ugc/hotel-reviews/B6CA2BCFC0E27DDB0B8F74A7EEE57467AAB607421698103780432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paula Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Audrey 16 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything all at one place !! 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