Title: Pousada Jasmim Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=6105760&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pousada Jasmim Travelers find peaceful respite in Gramado's charming streets with convenient amenities like luggage storage and helpful tour assistance at their fingertips. ## Photo gallery for Pousada Jasmim ![Front of property – evening/night - Pousada Jasmim (Gramado)](https://images.trvl-media.com/lodging/7000000/6110000/6105800/6105760/d8b60cbc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, blackout curtains, soundproofing - Pousada Jasmim (Gramado)](https://images.trvl-media.com/lodging/7000000/6110000/6105800/6105760/d441164b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![24-inch TV with cable channels - Pousada Jasmim (Gramado)](https://images.trvl-media.com/lodging/7000000/6110000/6105800/6105760/649ba9cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Pousada Jasmim (Gramado)](https://images.trvl-media.com/lodging/7000000/6110000/6105800/6105760/eab0c3db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![24-inch TV with cable channels - Pousada Jasmim (Gramado)](https://images.trvl-media.com/lodging/7000000/6110000/6105800/6105760/70201bb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pousada Jasmim makes the most of its Gramado Centro location, offering a free breakfast buffet and in-room WiFi that help guests settle into vacation mode. The multilingual staff provides assistance with dry cleaning services for a truly comfortable stay. ## Reviews 8.8 Excellent ## Popular amenities - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Laundry room ## Room options ### Check availability for these dates Tonight [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=6105760&PinnedHotelID=6105760&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=6105760&PinnedHotelID=6105760&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 5 - Feb 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=6105760&PinnedHotelID=6105760&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=6105760&PinnedHotelID=6105760&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6105760&PinnedHotelID=6105760&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6105760&PinnedHotelID=6105760&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6105760&PinnedHotelID=6105760&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=6105760&PinnedHotelID=6105760&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 1 of 1 room ### View all photos for Standard Double Room ![Standard Double Room | Minibar, in-room safe, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/7000000/6110000/6105800/6105760/9daaa668.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Air conditioning TV Ceiling fan Blackout curtains Private bathroom Hairdryer Minibar - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Pousada-Jasmim.h6105760.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGramado-Hotels-Pousada-Jasmim.h6105760.Hotel-Information) ## About the area Located in Gramado, Pousada Jasmim is in the city centre. Travellers who have shopping on the agenda can visit Gramado Central Avenue and Gramado Covered Street. Looking to enjoy an event or a game while in town? See what's happening at Gramado Tennis Club or Pinheirais Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Gramado travel guide](https://www.expedia.co.uk/Gramado.dx181123) [View more Pousadas in Gramado](https://www.expedia.co.uk/Gramado-Pousadas.d181123-aaPousadas.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-29.38279%2C-50.87666&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hj9JFlMloilSrUycc9YSppx_8hQ=) Rua Luiz Bezzi, 51, Gramado, RS, 95670-000 ### What's nearby - ![Mini Mundo showing rides](https://images.trvl-media.com/place/6214555/29e14335-a9a0-4753-88a5-445e88a172ea.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mini Mundo 3 min walk \- 0.2 miles - ![Sao Pedro Church showing a fountain](https://images.trvl-media.com/place/6214584/c2d9fc69-1c95-4f1b-a46c-27e6eaef2414.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Central Avenue 7 min walk \- 0.4 miles - ![Sao Pedro Church which includes a church or cathedral](https://images.trvl-media.com/place/6214584/f2897071-12ea-4057-b70a-c18772ebf896.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sao Pedro Church 9 min walk \- 0.5 miles - ![Covered street - Gramado, Rio Grande do Sul, Brazil](https://images.trvl-media.com/place/6258340/b76e2b98-372d-48de-b956-31da74a197cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gramado Covered Street 10 min walk \- 0.6 miles - Rua Torta 6 min walk \- 0.4 miles ### Getting around - Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) 83 min drive ### Restaurants - Garda Restaurante 11 min walk - La Famille de Gazon 2 min walk - Galeto Itália 4 min walk - Quiero Cafe 6 min walk - Maggiore Lounge e Bar 10 min walk ## About this property ### Pousada Jasmim Pousada near Gramado Central Avenue Close to Gramado Covered Street, Pousada Jasmim provides a free breakfast buffet, a hair salon and dry cleaning/laundry services. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - A round-trip airport shuttle (surcharge), a front desk safe and a reception hall - Multilingual staff, luggage storage and tour/ticket information Room features All guest rooms at Pousada Jasmim offer perks, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with hairdryers - 24-inch TVs with cable channels - Ceiling fans, daily housekeeping and phones ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6100000/6099400/6099316/5157f43e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada do Verde Gramado Centro - Pool - Breakfast included - Parking included - Free Wi-Fi 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=6099316&PinnedHotelID=6099316&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/106000000/105980000/105975500/105975422/baef581a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bellagio Mini Resort Gramado City Centre - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 9.0 Wonderful 12 reviews £39 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=105975422&PinnedHotelID=105975422&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/18000000/17430000/17420100/17420062/80aca59a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Viena Gramado City Centre - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 8:30 AM to 10:30 AM ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - Hair salon - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible parking ### More - 1 building - 2 floors - Built in 2003 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Towels provided ### Entertainment - 24-inch TV with cable channels ### Food and drink - Minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Front desk staffed during limited hours For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of BRL 20 per pet, per night Service animals are welcome, and are exempt from fees 1 total (up to 10 kg per pet) ### Children and extra beds Children are welcome 2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: BRL 3.43 per accommodation, per night We have included all charges provided to us by the property. A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil. ### Optional extras - Pet fee: BRL 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Pousada Jasmim Pousada Jasmim Gramado Pousada Jasmim Pousada Pousada Jasmim Pousada Gramado Pousada Jasmim Gramado, Brazil Jasmim Gramado B B Jasmim Hospedagem Pousada Jasmim Gramado Pousada Jasmim Pousada (Brazil) Pousada Jasmim Pousada (Brazil) Gramado ## Frequently asked questions ### Is Pousada Jasmim pet-friendly? ### How much is parking at Pousada Jasmim? ### What time is check-in at Pousada Jasmim? ### What time is check-out at Pousada Jasmim? ### Does Pousada Jasmim provide a shuttle to the airport? ### Where is Pousada Jasmim located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pousada Jasmim Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 19 8 - Good 6 6 - Okay 2 4 - Poor 0 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Isete 13 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amei tudo na pousada jasmim Tudo muito limpo e cheiroso os lençóis. Toalhas grossas. Colchão bom. Travesseiros ótimos. ##### Isete Stayed 7 nights in Jan 2022 ### 8/10 Good #### Raissa 18 Oct 2021 Liked: Cleanliness, staff & service A experiência foi boa, a sensação era de uma casa com atendentes atenciosos, a localidade era ótima andávamos a pé pelo centro de gramado. Entretanto, tinha o cachorro da vizinha que ficava preso e latia a tarde inteira 😥 ##### Raissa Stayed 4 nights in Oct 2021 ### 8/10 Good #### Andre 23 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pousada Jasmim Ambiente agradável, atendimento muito bom, porém vale informar que o quarto ê pequeno. Área interna do quarto limitado para circulação. Sugiro colocar uma mesa de cabeceira ao lado da cama em ambos os lados e nao apenas em um lado. Falta de tomada ou tomada mal posicionada para recarregar aparelhos eletronicos e devido a falta de cabeceira o celular tem que ficar sobre a cama... um perigo deixar sobre a cama, mas era a unica opção. Sobre o café, todos gostam de saber como é: de muito bom para ótimo. Localização nota 10\. A cinco minutos da avenida principal de Gramado. No contexto geral muito boa a pousada... Recomendo uma parada no local. ##### Andre Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Maicon 17 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lugar muito acolhedor e de ótima localização! ##### Maicon Stayed 1 night in Feb 2021 ### 10/10 Excellent #### GENI GENUINO 23 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elogios Incrível, muito bem localizada, limpeza excelente, ótimo café da manhã. ##### GENI GENUINO Stayed 1 night in Nov 2020 ### 10/10 Excellent #### JOAO GABRIEL 11 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima localização. Atendeu nossas expectatvias. Ótima localização. Quarto espaçoso e bom café da manhã. Excelente custo benefício. ##### JOAO GABRIEL Stayed 1 night in Nov 2020 ### 10/10 Excellent #### Danielle 30 Oct 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pousada com atenção, bom gosto e carinho. Pousada espetacular, pena quartos serem pequenos. Atendimento excelente! Equipe extremamente atenciosa. Buffet de café da manhã bem saboroso. ##### Danielle Stayed 3 nights in Oct 2020 ### 10/10 Excellent #### Cassio Filipe 8 Sept 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfação Foi uma excelente experiência, pois a Pousada é muito boa, em todos os aspectos. Limpeza, atendimento, conservação, localização. Voltaremos. ##### Cassio Filipe Stayed 1 night in Sep 2020 ### 10/10 Excellent #### MARLY 21 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Melhor pousada de Gramado A pousada Jasmim superou e muito a minha expectativa. É muito charmosa, limpa, confortável, os funcionários são maravilhoso e prestativos. Fui recepcionada pelo Anderson assim que cheguei na pousada, e me passou todas as dicas de passeios e lugares para comer. A pousada é familiar...conheci a Sra Adeli, dona da pousada, muito simpática e prestativa. O café da manhã é melhor que muito a hotéis, com frutas, pães variados, salgados, bolos, geléias, sucos, ovos e etc... Sem contar que além da pousada ser muito charmosa, conta tb com um ambiente muito agradável. E o melhor, fica perto de tudo, localização perfeita, fizemos praticamente tudo andando. Pertinho do Centro, do mini mundo etc.. Enfim, tudo perfeito em minha estadia. Super recomendo! Voltarei mais vezes. Obrigada Pousada Jasmim por nos acolher tão bem. ##### MARLY Stayed 5 nights in Dec 2018 ### 10/10 Excellent #### fabiane 13 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amei a pousada é bem confortável e bem localizada , a limpeza impecável e os funcionários simpáticos . ##### fabiane Stayed 4 nights in Dec 2018 ### 10/10 Excellent #### Regina Sanae 29 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Viagem perfeita!!! Estadia maravilhosa ! Atendentes gentis e cordiais! Localização da pousada excelente ##### Regina Sanae Stayed 6 nights in Oct 2018 ### 10/10 Excellent #### Rodrigo 3 Sept 2018 #### Estadia perfeita Acomodação muito limpa e aconchegante. Excelente localização e funcionários muito atenciosos. Recomendo!!! ##### Rodrigo Stayed 1 night in Sep 2018 ### 2/10 Terrible #### Kai 2 May 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paid hotel 3 months ago but no room available We arrived at pousada jasmim with confirmed and paid for reservations since 3 months ago. They told us there was no room available and told us to go to a different hotel. I heard of overbooking for an airline but never knew this was possible in a hotel. We asked to speak to a manager and this was not possible as we didn't agree with an alternative offered 1km further out of the centre. We asked if we could call hotels.com but they refused. To make matters worse we than had to make a very expensive international call to hotels.com and found out pousada jasmim had lied to them and said we accepted to be relocated to another hotel. Clearly this was not the case. Luckily hotels.com had a good customer service and offered us an alternative and a credit for a next booking. My advice would be to never book with pousada jasmim if you don't want to risk sleeping on the street, and terrible customer service! ##### Kai ### 10/10 Excellent #### Francileno 3 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel que é uma verdadeia Pousada de bom gosto. Os quartos de cima são barulhentos quando tem crianca no quarto ao lado ou pessoas conversando na recepcao. ##### Francileno ### 10/10 Excellent #### Marcello 24 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pousada Maravilhosa , e bem localizada !!! SENSACIONAL ESTÁ É A PALAVRA QUE BEM RETRATA A NOSSA ESTADA. Pousada super bem localizada , limpa , Wi-Fi funciona perfeitamente, e o melhor acolhimento total por toda a equipe do funcionário mais humilde até o gerente. Voltaremos certamente. Já viajamos bastante no Brasil e fora e este atendimento foi dos melhores que tivemos. Indicamos a todas e todos !!! Gramado é arrebatadora !!! ##### Marcello ### 6/10 Okay #### Verified traveller 31 Aug 2014 Disliked: Property conditions & facilities, room comfort #### Pessoal atencioso Muito barulho devido as paredes de madeira. Quarto muito simples. Vantagens localização e preço. ##### Verified traveller ### 8/10 Good #### Najla, São Paulo 27 Mar 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótima localização A pousada era bem simples, porém com ótima localização, funcionários muito prestativos e limpeza do quarto muito boa! Recomendo para quem quer ficar próximo ao centro de Gramado e não pagar muito caro. Possui também um café da manhã que nos agradou bastante! ##### Najla ### 6/10 Okay #### Magali, Salvador 10 Mar 2014 #### ótima localização Estive em Março/2014, a dica é ótima para quem quer um preço razoável e simplicidade. Somente tenha o cuidado de não ficar no andar inferior. Pois, o teto é de madeira e não tem acústica nenhuma ouve-se tudo, também fica ao lado da escada caracol, o barulho incomoda bastante ... Mas no geral valeu a pena o pessoal é muito cordial. ##### Magali ### 8/10 Good #### Juliano, São Paulo 10 Mar 2014 Liked: Cleanliness, staff & service #### Satisfeito Saímos satisfeito com as condições do hotel e atendimento. ##### Juliano ### 10/10 Excellent #### Tomio, São José dos Campos 26 Feb 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Otimo custo x beneficio Não ficamos na Pousada Jasmim, pois na baixa temporada ele desativam a pousada e concentram na Pousada Tango, que fica 1 km mais afastado do centro em relação a Pousada Jasmim, mas pertencem ao mesmo dono. A limpeza, qualidade dos quartos atendem plenamente ao exigido para uma Pousada (Bed&Breakfast). O atendimento é atencioso e a localização que equilibra bem não estar muito próximo do centro a ponto de perder-se o sossego e não muito longe dos principais restaurantes (dá para ir andando para o centro, se voce não for preguiçoso, rs...). Wi-fi não funcionou direito. ##### Tomio ### 2/10 Terrible #### JOSE ANTONIO FERREIRA DE ASSUNÇÃO, 8026230964545 E 8044485667062 17 Feb 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### UMA TREMENDA DECEPÇÃO FICO ESTARRECIDO COM O QUE VEJO AGORA, VOCÊS DO HOTEL.COM SIMPLESMENTE IGNORAM OS CONTATOS DOS CLIENTES. ME REPORTEI SOBRE ESSA POUSADA E SIMPLESMENTE FUI IGNORADO, POIS BEM VOU REPETIR. ESSA POUSADA JASMIM É UMA VERDADEIRA ESPELUNCA, OS QUARTOS SÃO HORRÍVEIS, NÃO TEM SERVIÇO DE AR CONDICIONADO, O VENTILADOR DE TETO SÓ FAZ BARALHO,O ATENDIMENTO E PÉSSIMO E O PROPRIETÁRIO UM SUJEITO MAL EDUCADO E DESONESTO. QUANDO DESISTI DE FICAR NA POUSADA FALEI COM ELE POR TELEFONE E ELE DISSE QUE O VALOR QUE JÁ TINHA SIDO PAGO NÃO SERIA REEMBOLSADO, NÃO É ISSO QUE O HOTEIS.COM FALA. O PIOR, NÃO SE CONFORMANDO AINDA TENTOU COBRAR O VALOR DAS DIÁRIAS COMO SE EU TIVESSE FICADO HOSPEDADO, TIVE QUE LIGAR PARA OPERADOR A DO CARTÃO E NÃO RECONHECER ESSA DÍVIDA. FALEI POR TELEFONE COM UM ATENDENTE DE VOCÊS E SIMPLESMENTE FUI INFORMADO QUE ISSO EU DEVERIA RESOLVER COM O PROPRIETÁRIO. COMO CONFIAR NESSES SERVIÇOS QUE VOCÊS SE COMPROMETEM A FAZER E NÃO FAZEM. ESTOU DECEPCIONADO COM ESSAS ATITUDES., E POR ISSO VOU DEIXAR DE USAR OS SERVIÇOS QUE VOCÊS OFERECEM ##### JOSE ANTONIO FERREIRA DE ASSUNÇÃO ### 8/10 Good #### Rafael Lima, Fortaleza - Ceará 3 Oct 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Aconchegante e Confortável Bastante aconchegante, com serviço simples porem eficiente. Para a qualificação de três estrelas é bem satisfatório. Café da manha simples, porem caprichado. Apenas desconfortável na acústica dos quartos e no aquecedor que deixou a desejar. Em geral, saldo positivo. ##### Rafael Lima ### 10/10 Excellent #### Verified traveller 3 Sept 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Otima localização,atemdimento muito bom com educaç Otima, cinco dias maravilhosos inclusive com direito a neve ##### Verified traveller ### 8/10 Good #### Luís Eduardo 1 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Luís Eduardo Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Francimar 24 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Francimar Stayed 1 night in Aug 2020 ## Expedia's Latest Trends ### Hotels > [Beach Resorts & Hotels in Thorpe Bay](https://www.expedia.co.uk/Thorpe-Bay-Southend-On-Sea-Hotels-Beach-Hotels.0-n553248634859586609-0-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Reeperbahn](https://www.expedia.co.uk/Reeperbahn-Hotels.0-l6155853-0.Travel-Guide-Filter-Hotels) > > [B&B Miami](https://www.expedia.co.uk/Miami-Bed-And-Breakfasts.d178286-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Daios Cove](https://www.expedia.co.uk/Agios-Nikolaos-Hotels-Daios-Cove-Luxury-Resort-Villas.h3300418.Hotel-Information) > > [The Carpenters Arms](https://www.expedia.co.uk/Bristol-Hotels-Carpenters-Arms.h38803706.Hotel-Information) > > [Hotels in Polwarth](https://www.expedia.co.uk/Polwarth-Edinburgh-Hotels.0-n795051102845104128-0.Travel-Guide-Filter-Hotels) > > [Hotels with smoking rooms in Middlesbrough](https://www.expedia.co.uk/Middlesbrough-Hotels-Hotels-With-Smoking-Rooms.0-0-d6557-tHotelswithsmokingrooms.Travel-Guide-Filter-Hotels) > > [Hotels with Waterslides in Ölüdeniz](https://www.expedia.co.uk/Oludeniz-Hotels-Hotels-With-Waterslides.0-0-d6054859-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [Hotels in Connah's Quay](https://www.expedia.co.uk/Connahs-Quay-Hotels.d3000401468.Travel-Guide-Hotels) > > [Hotels in Bari](https://www.expedia.co.uk/Bari-Hotels.d680.Travel-Guide-Hotels) > > [Hotels in Grassington](https://www.expedia.co.uk/Grassington-Hotels.d6160701.Travel-Guide-Hotels) > > [Eko Residence Hotel](https://www.expedia.co.uk/Porto-Alegre-Hotels-Eko-Residence-Hotel.h3609858.Hotel-Information) > > [Hotels in Auckland](https://www.expedia.co.uk/Auckland-Intl-Airport-Hotels.0-aAKL-0.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Al Barsha](https://www.expedia.co.uk/Al-Barsha-Dubai-Hotels-Budget-Hotels.0-n6147429-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Gallarate](https://www.expedia.co.uk/Gallarate-Hotels.d6023838.Travel-Guide-Hotels) ### Flights > [Flights from La Motte-Servolex (CMF) to Derby (EMA)](https://www.expedia.co.uk/lp/flights/cmf/ema/chambery-to-east-midlands) ### Cars > [Thrifty Car Rental Car Rentals In Hinckley](https://www.expedia.co.uk/Thrifty-Car-Rental-Car-Rentals-In-Hinckley.d4659-c45.Car-Rental-Guide-Suppliers) > > [Car hire in Nordfjordeid](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Nordfjordeid.d500661.Car-Hire-Guide) ### Activities ### Packages > [Santo Tomas Holidays](https://www.expedia.co.uk/Santo-Tomas.d6049805.Holidays-City-Breaks) > > [Hel Peninsula Holidays](https://www.expedia.co.uk/Hel-Peninsula.d553248621593726004.Holidays-City-Breaks) ### General > [Visit Porto](https://www.expedia.co.uk/Porto.dx603077) > > [Visit Whimple](https://www.expedia.co.uk/Whimple.dx6156359) ---