Title: Raffles Royale Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Raffles Royale Apartment with an outdoor pool, 5-minute walk to Cavill Avenue ![Apartment, 1 Bedroom (No Aircon) | Balcony](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/9f328539.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 2 Bedrooms | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/895d0c55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Balcony](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/9288df74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/f1c5a794.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, cookware/dishes/utensils](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/ec7bd1c9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Surfers Paradise Beach and Cavill Avenue, Raffles Royale provides amenities such as a hot tub. Stay connected with in-room WiFi (surcharge). 7.2 Good ## Popular amenities - Hot tub - Dryer - Pool - Washer - Barbecue grill - Kitchen ## Room options ### Check availability for these dates Tonight [Nov 19 - Nov 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 20 - Nov 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 3 of 3 rooms ![Apartment, 1 Bedroom (Aircon) | 1 bedroom, individually furnished, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/8bfd8cc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (Aircon) ### Highlights Balcony or patio Individually furnished Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Washer/dryer Ceiling fan - 54 sq ft - 1 bedroom - Resort view - Sleeps 3 - 1 Double Bed ![Apartment, 1 Bedroom (No Aircon) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/02335804.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (No Aircon) ### Highlights Balcony or patio Individually furnished Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Washer/dryer Ceiling fan - 54 sq ft - 1 bedroom - Resort view - Sleeps 3 - 1 Double Bed ![Apartment, 2 Bedrooms | 1 bedroom, individually furnished, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/2d606367.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Balcony or patio Individually furnished Air conditioning Kitchen Full-sized fridge/freezer Flat-screen TV Washer/dryer Ceiling fan - 65 sq ft - 2 bedrooms - Resort view - Sleeps 5 - 1 Double Bed and 2 Single Beds ## You may also like Ad ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/1000000/30000/26000/25943/8437f4d7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Gold Coast Resort & Spa Surfers Paradise - Pool - Hot tub - Spa - Waterslide 9.2 Wonderful 1,002 reviews £222 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Gold-Coast-Hotels-JW-Marriott-Gold-Coast-Resort-Spa.h25943.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=673c0a00-1073-444b-bd89-9d0ae70125f7&top_cur=GBP) Ad ![In-room safe, desk, laptop workspace, iron/ironing board](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15990000/15982600/15982528/95e7fb58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Vacation Club at Surfers Paradise Surfers Paradise - Pool - Hot tub - Spa - Waterslide 9.0 Wonderful 215 reviews £185 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Gold-Coast-Hotels-Marriott-Vacation-Club-At-Surfers-Paradise.h15982528.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=673c0a00-1073-444b-bd89-9d0ae70125f7&top_cur=GBP) Ad ![Indoor pool, outdoor pool, pool loungers](https://images.trvl-media.com/lodging/79000000/78100000/78099500/78099407/9e37ee15.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Langham, Gold Coast and Jewel Residences Surfers Paradise - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 653 reviews £220 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Gold-Coast-Hotels-The-Langham.h78099407.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=673c0a00-1073-444b-bd89-9d0ae70125f7&top_cur=GBP) Ad ![Outdoor spa tub](https://images.trvl-media.com/lodging/5000000/4620000/4620000/4619963/a0c6adce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Peppers Soul Surfers Paradise Surfers Paradise - Pool - Hot tub - Kitchen - Washer 9.4 Exceptional 2,376 reviews £169 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Gold-Coast-Hotels-Peppers-Soul-Surfers-Paradise.h4619963.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=673c0a00-1073-444b-bd89-9d0ae70125f7&top_cur=GBP) Ad ![Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/45000000/44390000/44386700/44386684/2f30de01.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Elite Gold Coast Carrara - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 539 reviews £111 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Gold-Coast-Hotels-Elite-Gold-Coast.h44386684.Hotel-Information?chkin=2025-12-20&chkout=2025-12-21&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=673c0a00-1073-444b-bd89-9d0ae70125f7&top_cur=GBP) Ad ![Building design](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/20600/20530/b9cf8516_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Sanctuary Cove Resort by IHG Hope Island - 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Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,006 reviews £91 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Gold-Coast-Hotels-Voco-Gold-Coast.h65924.Hotel-Information?chkin=2025-11-20&chkout=2025-11-21&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=673c0a00-1073-444b-bd89-9d0ae70125f7&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/470000/460500/460495/e12e86b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nightelier Mermaid Waters Mermaid Waters - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,003 reviews £87 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Gold-Coast-Hotels-Mermaid-Waters-Hotel-By-Nightcap-Plus.h460495.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=180064&destination=Gold Coast&destType=MARKET&latLong=-28.01726,153.425699&searchId=673c0a00-1073-444b-bd89-9d0ae70125f7&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Raffles-Royale.h6991004.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Raffles-Royale.h6991004.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-27.99758%2C153.42738&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nPDgq0KXVfubRwQxiqQK7pVcqlM=) 69 Ferny Avenue, Surfers Paradise, QLD, 4217 #### What's nearby - Chevron Renaissance - 2 min walk - 0.1 miles - Cavill Avenue - 5 min walk - 0.3 miles - Infinity Attraction - 5 min walk - 0.3 miles - Surfers Paradise Beach - 5 min walk - 0.3 miles - Slingshot - 7 min walk - 0.4 miles #### Getting around - Cypress Avenue Station - 3 min walk - Helensvale Station - 15 min drive - Gold Coast, QLD (OOL-Coolangatta) - 36 min drive #### Restaurants - ‪Nosh Pan Asian - ‬4 min walk - ‪Clock Hotel - ‬3 min walk - ‪Betty's Burgers & Concrete Co. - ‬4 min walk - ‪Driftwood Social - ‬3 min walk - ‪Chiangmai Thai Restaurant - ‬4 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Raffles Royale Apartment with an outdoor pool, 5-minute walk to Cavill Avenue Along with an outdoor pool, this apartment building has Access to hot tub and WiFi in public areas. Additionally, express check-out and barbecues are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Added amenities include a washer/dryer, a balcony and WiFi. Housekeeping is not available. Raffles Royale offers 10 air-conditioned accommodations with washers/dryers and an iron/ironing board. Rooms open to balconies or patios. Each accommodation is individually furnished. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower. This Gold Coast apartment provides wireless Internet access for a surcharge. Flat-screen televisions come with premium cable channels. An outdoor pool and Access to hot tub are on site. ## Similar properties ![Beach nearby](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624372/d9767eb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropicana Motel Mermaid Beach - Pool - Free WiFi - Air conditioning - Microwave 8.2 Very good 768 reviews £61 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=9624372&PinnedHotelID=9624372&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - White sand beach nearby ### Pool/Spa - Hot tub - Outdoor pool ### Internet - Available in the apartment: WiFi (AUD 8.95 per night) - Available in some public areas: WiFi (AUD 8.95 per night) ### Parking and transport - Height restrictions apply for on-site parking ### Kitchen - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Hob - Microwave ### Bedrooms - Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - 1 private bathroom - Shower - Towels provided ### Living spaces - Living room ### Entertainment - Flat-screen TV with premium cable channels ### Outdoor areas - Balcony/patio - Barbecue grill ### Laundry - Washer/dryer ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Designated smoking areas ### Services and conveniences - Iron/ironing board - No housekeeping service ### Location highlights - In a shopping district ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 10 units - 3 floors - Built in 1952 - Individual furnishings - Traditional architecture ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 5 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM Late check-out subject to availability Late check-out fee: AUD 50 Express check-out available ### Special check-in instructions The front desk is open Monday - Saturday (2 PM - 5 PM) Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests planning to arrive outside of normal check-in hours must contact this property in advance by email. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning deposit: AUD 120 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wireless Internet: AUD 8.95 per night (rates may vary) - Fee for wireless Internet in public areas: AUD 8.95 per night (rates may vary) - Late check-out fee: AUD 50 (subject to availability) - Rollaway beds are available for an additional fee - Credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply ### Property is also known as Raffles Royale Raffles Royale Aparthotel Raffles Royale Aparthotel Surfers Paradise Raffles Royale Surfers Paradise Raffles Royale Gold Coast/Surfers Paradise Raffles Royale Apartment Raffles Royale Surfers Paradise Raffles Royale Apartment Surfers Paradise ## Frequently asked questions ### Does Raffles Royale have a pool? > Yes, this property has an outdoor pool. ### Is Raffles Royale pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Raffles Royale? > Check-in start time: 2 PM; check-in end time: 5 PM. ### What time is check-out at Raffles Royale? > Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability). ### Where is Raffles Royale located? > Located in Surfers Paradise, this apartment building is within a 10-minute walk of Chevron Renaissance, Cavill Avenue and Surfers Paradise Beach. The Star Gold Coast is 2.6 mi (4.1 km) away. Cypress Avenue Station is only a 3-minute walk and Florida Gardens station is 30 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Raffles Royale Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.6 Location ### 7.0 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 32 8 - Good 35 6 - Okay 24 4 - Poor 9 2 - Terrible 12 ### 2/10 Terrible #### jess, sydney 3 Feb 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Reasonably close to beach but not comfortable Old, awkward, lacks facilities, no coffee or jug, no shampoo, two single beds strapped together with a huge lump in the middle. ##### jess ### 6/10 Okay #### Michelle, Gold Coast 31 Jan 2016 Disliked: Property conditions & facilities, room comfort #### Close to beach and nightlife Value for money!! Not a five star resort but if you're looking for accommodation close to everything just to sleep, it's great. ##### Michelle ### 6/10 Okay #### Verified traveller 29 Jan 2016 Liked: Staff & service, room comfort Disliked: Cleanliness the hotel was ok but the room no 47 we found very dusty and the room really needed a good clean ,other than that it was ok. ##### Verified traveller ### 6/10 Okay #### Verified traveller 22 Jan 2016 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Well priced for Surfers A little untidy and not cleaned properly from last guests. ##### Verified traveller ### 6/10 Okay #### Tay, au 19 Jan 2016 Liked: Staff & service, room comfort Disliked: Cleanliness #### Nice hotel in the centre of everything Lovely little hotel pretty much in the centre of everything, walking distance to all the shops etc, Nice place with a lovely outdoor setting with a bbq area and a pool/spa ##### Tay ### 10/10 Excellent #### Kalina 18 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location I was really delighted to stay at Raffles Royale as it was true value for money. Hotel is based just a few minutes walk to the main streets of Surfers Paradise, so we just parked our park downstairs and wondered everywhere by foot - to the beach, to cafes and restaurants, shops and nightclubs, it was great! When we got back to the hotel to relax after day of shopping, we rested on a comfy couch in a living room of our apartment. It was so relaxing and comfortable. Before we went to bed we had a swim in the pool and I got into the spa and looked into the stars. It was a bliss. I highly recommend this place! ##### Kalina ### 4/10 Poor #### Disappointed 4 Jan 2016 Disliked: Cleanliness, property conditions & facilities, room comfort #### Nope Old, noisy, weird stains in the carpet. We were phoned at 10am to ask when we were getting there as they wanted to go to the movies, We said around 2. Ok no problem, just be here between 12 and 3. Then we were called again at 12, how far away are you. Really?? So sorry we paid through the nose for a horrid hotel and you're pushy to your guests. Don't even bother, was awful, thank god it was just for a night. ##### Disappointed ### 8/10 Good #### Mark, Grafton 1 Jan 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Little ripper I would stay here again , nice location, handy to everything in surfers paradise. Not modern but that's good ##### Mark ### 2/10 Terrible #### Verified traveller 27 Dec 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Rude staff dirty motel early check out no toliet paper or aircondationer in hotel TV doesn't work ##### Verified traveller ### 8/10 Good #### Erna, country Qld 22 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### location close to shops beach night life , great location ,customer service with a smile ,great facilities pool ,gym. room very spacious and comfortable with a big deep bath :). ##### Erna ### 10/10 Excellent #### Verified traveller 9 Dec 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pretty good 정말 좋았어요~~~ 방도 따로 있고 수영장도 좋았고 ##### Verified traveller ### 6/10 Okay #### Verified traveller 6 Dec 2015 Liked: Cleanliness, room comfort All good for 1 night. Should provide soap for barthroom ##### Verified traveller ### 8/10 Good #### Joanna, Halmstad 22 Nov 2015 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness The room was really nice but they had unfortunately forgotten to clean it. We received a warm welcome of the woman at the front desk. She was wonderful with a lovely personality and talkative. She was also the one how cleaned the room for us. The hotel besides the cleanliness and the area around was perfect . Close to everything and there was much to do ##### Joanna ### 2/10 Terrible #### Verified traveller 20 Nov 2015 Disliked: Staff & service, property conditions & facilities, room comfort Aircon power supply was locked in OFF position by key; so cannot use aircon even though my booking specifically stated I would get an aircon room. Shower door is supposed to have 3 sliding panels. 1 panel was missing and the 2 remaining panels were not even attached together. Had to shower using minimal water in order not to splash excessive water onto bathroom floor. ##### Verified traveller ### 4/10 Poor #### Verified traveller 15 Nov 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### disapointing The room was small for the price i paid.. there was out door furniture being used as lounge room furniture.. the tv was tiny, had no remote and unless it was moved to a certain position the foxtel (that had like 4 channels) wouldnt work for more than 30 seconds at a time. ##### Verified traveller ### 4/10 Poor #### Leanne, Sydney 12 Nov 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### Not Happy Have never come across such rudness and unwelcome behaviour by the manageress of this establishment. My husband and I are of mature age and we were spoken to with arrogance. Apparantly we interrupted her a couple of times and this annoyed her. We asked whether we could have the apartment earlier if ready after we arrived there and she allowed it to happen half an hour before check in which was 2pm and we had arrived there at 9.30. She allowed us to put our luggage in a cage in the garage and informed us that she was not responsible for it. We went walking rang her at about 1pm.She told us to wait another 20mins.We went back and when we rang the bell twice she opened the door and told us that we got her away from what she was doing and she should have told us to come back at 2pm.normal check in time. She gave us a key and told us the apt. no. and did not bother to explain how to use the key to enter the building. I eventually asked another guest. I asked for a second key and at first said no you only get one, but then agreed to provide one later for me when she had time. There was supposed to be a clothers dryer in the room but there was only the washing machine and tub.My husband and I felt like thanking her for her unpleasant attitude and just leaving the place to go elsewhere. Wehave previously stayed at several other places in Surfers Paradise and staff was always courteous and greeted us with a smile. ##### Leanne ### 2/10 Terrible #### Ali, Melbourne 4 Nov 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible, If you want ruin your holiday choose it The worst experience I have ever had in my life , the lady's behaviour (owner) was completely rude and aggressive , the apartment was totally not clean and it was very old and hardly need repairs and renovations , no supplement of tissue , shampoo, ... , the hair dryer has old dirt like nobody clean it for ages , the stairways were dirty old and terrible , the bathroom has no FAN !?!? it's unbelievable , the keep the air-condition panel open by stretcher it was frustrating , the bath ceiling was destroyed , don't ruin your holiday by staying in this rubbish accommodation. ##### Ali ### 8/10 Good #### Verified traveller 3 Nov 2015 Liked: Cleanliness, property conditions & facilities, room comfort We enjoyed our stay at Raffles Royale. It is close to the beach, cafes and restaurants, and the unit was as same as it was advertised on the website. ##### Verified traveller ### 2/10 Terrible #### Russell, Melbourne 14 Oct 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In need of basic maintenance No shower door on shower, no toilet roll holder, air con did not work, cupboard shelf above microwave very dirty, floor was dirty (grit under foot), less than private balcony with noisy neighbours. ##### Russell ### 6/10 Okay #### MDR 12 Oct 2015 Disliked: Staff & service, room comfort #### You get what you pay for. Good location, easy to find. Very basic accommodation, almost did the job. I was travelling alone, thankfully, the wife wouldn't have been impressed. I was only looking for 1 nights cheap accommodation, I got it. ##### MDR ### 8/10 Good #### Darren, Brisbane QLD 12 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Simple hotel, nice pool area and very close to Surfers night life ##### Darren ### 6/10 Okay #### Verified traveller 21 Sept 2015 Liked: Staff & service great location, clean & comfortable. Simple accomodation ##### Verified traveller ### 4/10 Poor #### Troy, Craigieburn 11 Sept 2015 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort No tv..bathroom shower flooded when had a shower..worst hotel so far in surfers and I've stayed at 10 different places.. ##### Troy ### 6/10 Okay #### Verified traveller 2 Sept 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### Decent Hotel, Good Location BUT No Free WiFi Stayed for a three nights in a one bedroom. The place was spacious and the location is great - close to the beach. Pool area is clean. However, we were disappointed to find that there was no free WiFi in the hotel anywhere. You have to pay to use the WiFi despite it being advertised as free in the rooms and in the public areas. Other than that we had no issues. The owner was kind enough to arrange for a taxi to pick us up at 4 am for our train. ##### Verified traveller ### 6/10 Okay #### cath, sydney 26 Aug 2015 Liked: Cleanliness, staff & service, room comfort #### Cheap This motel is in a great position to city and cheap. Don't expect the Ritz and you will not feel disappointed. Great pool ##### cath ## Expedia's Latest Trends ### Hotels > [Meriton Suites Adelaide Street, Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-Meriton-Suites-Adelaide-Street.h13521416.Hotel-Information) > > [Gilligan's Backpackers Hotel & Resort](https://www.expedia.co.uk/Cairns-Hotels-Gilligans-Backpackers-Hotel-Resort.h1102895.Hotel-Information) > > [Hotels in Tignes le Lac](https://www.expedia.co.uk/Tignes-Le-Lac-Hotels.d6339407.Travel-Guide-Hotels) > > [Melaleuca Resort](https://www.expedia.co.uk/Cairns-Hotels-Melaleuca-Resort.h1142618.Hotel-Information) > > [Cairns Colonial Club Resort](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Colonial-Club-Resort.h84257.Hotel-Information) > > [Nomads Noosa Backpackers Hostel](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Nomads-Noosa-Backpackers-Hostel.h3856711.Hotel-Information) > > [Bay Village Tropical Retreat & Apartments](https://www.expedia.co.uk/Cairns-Hotels-Bay-Village-Tropical-Retreat-Apartments.h980056.Hotel-Information) > > [Hotel Tropiq](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Rainbow-Resort.h201315.Hotel-Information) > > [Novotel Cairns Oasis Resort](https://www.expedia.co.uk/Cairns-Hotels-Novotel-Cairns-Oasis-Resort.h84251.Hotel-Information) > > [Cairns Plaza Hotel](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Plaza-Hotel.h890459.Hotel-Information) > > [Imperial Hotel Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Palazzo-Versace.h541927.Hotel-Information) > > [ibis Brisbane Airport Hotel](https://www.expedia.co.uk/Brisbane-Hotels-Ibis-Brisbane-Airport-Hotel.h19295854.Hotel-Information) > > [Hotels in Fulham](https://www.expedia.co.uk/Fulham-London-Hotels.0-n6047479-0.Travel-Guide-Filter-Hotels) > > [DoubleTree by Hilton Hotel Cairns](https://www.expedia.co.uk/Cairns-Hotels-DoubleTree-By-Hilton-Hotel-Cairns.h7566.Hotel-Information) > > [Stamford Plaza Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-Stamford-Plaza-Brisbane.h460514.Hotel-Information) > > [Shangri-La The Marina, Cairns](https://www.expedia.co.uk/Cairns-Hotels-Shangri-La-The-Marina.h16032.Hotel-Information) > > [Southern Cross Atrium Apartments](https://www.expedia.co.uk/Cairns-Hotels-Southern-Cross-Atrium-Apartments.h1119287.Hotel-Information) > > [RACV Royal Pines Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-RACV-Royal-Pines-Resort-Gold-Coast.h425456.Hotel-Information) > > [Pullman Brisbane Airport](https://www.expedia.co.uk/Brisbane-Hotels-Pullman-Brisbane-Airport.h19295763.Hotel-Information) > > [Holiday Inn Express Brisbane Central by IHG](https://www.expedia.co.uk/Brisbane-Hotels-Holiday-Inn-Express-Brisbane-Central.h14677166.Hotel-Information) > > [Burleigh on the Beach Holiday Apartments](https://www.expedia.co.uk/Gold-Coast-Hotels-Burleigh-On-The-Beach-Holiday-Apartments.h9625452.Hotel-Information) > > [Noosa Tropicana](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Noosa-Tropicana.h3769240.Hotel-Information) > > [Regency on the Beach](https://www.expedia.co.uk/Gold-Coast-Hotels-Regency-On-The-Beach.h1784811.Hotel-Information) > > [Brisbane Skytower by CLLIX](https://www.expedia.co.uk/Brisbane-Hotels-Arise-Brisbane-Skytower.h19178209.Hotel-Information) > > [Royal On The Park](https://www.expedia.co.uk/Brisbane-Hotels-Royal-On-The-Park.h582734.Hotel-Information) > > [Rumba Beach Resort](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Rumba-Beach-Resort.h3688041.Hotel-Information) > > [W Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-W-Brisbane.h21612140.Hotel-Information) ### Flights > [Flights from Birmingham (BHX) to Vienna (VIE)](https://www.expedia.co.uk/lp/flights/bhx/vie/birmingham-to-vienna) ### Packages > [Disneyland® Resort](https://www.expedia.co.uk/Disneyland-Resort-Anaheim-Resort.d6025613.Attraction) > > [Akihabara Holidays](https://www.expedia.co.uk/Akihabara.d553248635919968253.Holidays-City-Breaks)