Title: Ruby Gold Coast by CLLIX Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Ruby Gold Coast by CLLIX Aparthotel with free parking, 9-minute walk to Surfers Paradise Beach ## Photo gallery for Ruby Gold Coast by CLLIX ![One Bedroom Apartment - Ocean View | Private kitchen | Full-sized fridge, microwave, oven, stovetop - Ruby Gold Coast by CLLIX (Surfers Paradise)](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/e5d8ef7d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers - Ruby Gold Coast by CLLIX (Surfers Paradise)](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/1f609c35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Three Bedroom Apartment Ocean View | Premium bedding, in-room safe, laptop workspace, soundproofing - Ruby Gold Coast by CLLIX (Surfers Paradise)](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/bbd41386.jpg?impolicy=resizecrop&rw=297&ra=fit) ![One Bedroom Apartment - Ocean View | Living area | Flat-screen TV - Ruby Gold Coast by CLLIX (Surfers Paradise)](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/dbabf2c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Ruby Gold Coast by CLLIX (Surfers Paradise)](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/b1187cab.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Ruby Gold Coast by CLLIX, nestled near Surfers Paradise Beach, is the perfect haven for relaxation. Enjoy an outdoor pool with sun loungers and pool umbrellas or unwind in the gym, steam room and spa tub while staying connected with in-room WiFi. With luggage storage and barbecue grills available plus helpful staff that guests rave about this aparthotel offers everything you need to recharge. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Pool - Kitchen - Washing machine - Dryer - Free Wi-Fi £273 includes taxes & fees 5 Jan - 6 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=25014152&PinnedHotelID=25014152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=25014152&PinnedHotelID=25014152&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=25014152&PinnedHotelID=25014152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=25014152&PinnedHotelID=25014152&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=25014152&PinnedHotelID=25014152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=25014152&PinnedHotelID=25014152&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=25014152&PinnedHotelID=25014152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=25014152&PinnedHotelID=25014152&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed Showing 14 of 14 rooms ### View all photos for Two Bedroom Ocean View Apartment ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/8a03faf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Ocean View Apartment - Sleeps 4 ### View all photos for One Bedroom Apartment ![One Bedroom Apartment | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/738d5639.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment ### Highlights Balcony Separate dining area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dining table Dishwasher - 700 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Two Bedroom Apartment ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/005b3757.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment ### Highlights Balcony Separate dining area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dining table Dishwasher - 958 sq ft - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Three Bedrooms Apartment ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/005b3757.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedrooms Apartment ### Highlights Balcony Separate dining area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dining table Dishwasher - 1442 sq ft - 3 bedrooms - Sleeps 6 - 1 Queen Bed and 4 Single Beds ### View all photos for One Bedroom Apartment - Ocean View ![Beach/ocean view](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/dddd34f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment - Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dining table Dishwasher - 700 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 Queen Bed ### View all photos for Two Bedroom Apartment - Ocean View ![Beach/ocean view](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/dddd34f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment - Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dining table Dishwasher - 958 sq ft - 2 bedrooms - Ocean view - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Three Bedroom Apartment Ocean View ![Three Bedroom Apartment Ocean View | Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/bbd41386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Apartment Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dining table Dishwasher - 1442 sq ft - 3 bedrooms - Ocean view - Sleeps 6 - 1 Queen Bed and 4 Single Beds ### View all photos for Three Bedroom Villa ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/1a8b492f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Villa ### Highlights Balcony Separate dining area Soundproofed Air conditioning Kitchen Full-sized fridge/freezer Dining table Dishwasher - 2540 sq ft - 3 bedrooms - Sleeps 6 - 1 Queen Bed and 4 Single Beds ### View all photos for Three Bedroom Apartment ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/5e9c3223.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Apartment - Sleeps 6 ### View all photos for Three-Bedroom Apartment With Ocean View ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/b232ad80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three-Bedroom Apartment With Ocean View - Sleeps 6 ### View all photos for Two Bedroom Apartment ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/77947496.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedroom Apartment - Sleeps 4 ### View all photos for One Bedroom Apartment ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/76433dd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment - Sleeps 2 ### View all photos for Three-Bedroom Villa ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/33d6a93d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three-Bedroom Villa - Sleeps 6 ### View all photos for One Bedroom Ocean View Apartment ![Premium bedding, in-room safe, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/26000000/25020000/25014200/25014152/4acf24fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Ocean View Apartment - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Arise-Ruby-Gold-Coast.h25014152.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGold-Coast-Hotels-Arise-Ruby-Gold-Coast.h25014152.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-27.99383%2C153.42650&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=20M2nwkhUpaPyYd-jZcRGbt6SS4=) 9 Norfolk Ave, Surfers Paradise, QLD, 4217 #### What's nearby - Surfers Paradise Beach \- 5 min walk \- 0.3 miles - Chevron Renaissance \- 7 min walk \- 0.4 miles - Infinity Attraction \- 9 min walk \- 0.5 miles - Cavill Avenue \- 10 min walk \- 0.6 miles - Slingshot \- 12 min walk \- 0.7 miles #### Getting around - Cypress Avenue Station - 7 min walk - Helensvale Station - 19 min drive - Gold Coast, QLD (OOL-Coolangatta) - 38 min drive #### Restaurants - ‪Castaway Coffee Bar - ‬9 min walk - ‪Clock Hotel - ‬9 min walk - ‪Nosh Pan Asian - ‬8 min walk - ‪Citrique - ‬8 min walk - ‪Bumbles - ‬3 min walk ## About this property ### Ruby Gold Coast by CLLIX Aparthotel with free parking, 9-minute walk to Surfers Paradise Beach Along with an outdoor pool, this smoke-free aparthotel has a fitness centre and free self-parking. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available. Ruby Gold Coast by CLLIX offers 98 accommodations with washers/dryers and a safe. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers. This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis. 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Pool - Hot tub - Kitchen - Parking included 8.8 Excellent 680 reviews £236 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=2570193&PinnedHotelID=2570193&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - White sand beach nearby ### Pool/Spa - Outdoor pool - Pool gate - Pool loungers - Pool umbrellas ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Free covered self parking on site - Limited on-site self parking ### Family friendly - Pool gate ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Full-sized refrigerator/freezer - Hob - Microwave - Oven - Tea bags/instant coffee - Toaster ### Dining - Dining table ### Bedrooms - Premium bedding - Rollaway/extra bed: AUD 49 per day ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room - Separate dining area ### Entertainment - Flat-screen TV with digital channels ### Outdoor areas - Balcony - Outdoor furniture ### Laundry - Laundromat nearby - Washer/dryer ### Work spaces - Laptop workspace ### Climate control - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (137 centimetre wide door) - Stair-free path to entrance - Smoke-free property ### Services and conveniences - Change of towels on request - Housekeeping on request - Iron/ironing board - Luggage storage - Safe ### Location highlights - In an entertainment district - In the city centre - Near a health/beauty spa - Near a hospital - Near a metro station - Near a train station - Near a zoo - Near the airport ### Things to do - Bicycle parking - Bicycle storage - Gym - Casino nearby - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 30 floors - 98 units - Bicycle parking - Bicycle storage - Built in 2018 - Double-glazed windows - Electric car charging station - Housekeeping (on request) - Soundproofing - Towels (changed on request) - Traditional architecture - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open Sunday - Thursday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM) Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for AUD 49 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: AUD 200 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: AUD 49 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ruby Collection Apartment Surfers Paradise Ruby Collection Apartment Ruby Collection Surfers Paradise Ruby Collection ## Frequently asked questions ### Does Ruby Gold Coast by CLLIX have a pool? ### How much does it cost to stay at Ruby Gold Coast by CLLIX? ### Is Ruby Gold Coast by CLLIX pet-friendly? ### How much is parking at Ruby Gold Coast by CLLIX? ### What time is check-in at Ruby Gold Coast by CLLIX? ### What time is check-out at Ruby Gold Coast by CLLIX? ### Where is Ruby Gold Coast by CLLIX located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ruby Gold Coast by CLLIX Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.8 Staff & service ### 8.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 483 8 - Good 243 6 - Okay 72 4 - Poor 27 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### Selamawit 14 Nov 2025 Liked: Cleanliness, property conditions & facilities, communication Great place, quick check in. Great views of the ocean and seaside from our rooms! ##### Selamawit Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Cheryl 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Wonderful stay in a lovely spacious & clean apartment which had great views & was walking distance to where we wanted to visit. ![](https://a.travel-assets.com/ugc/hotel-reviews/4386f2f0-31c8-45b9-ad8f-8765814b79d4-1762581698610.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6a0e284-3cfc-4379-a5e7-1882abcce780-1762581698191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5ad29f4d-8591-4c08-9fbb-309d56f573fb-1762581697906.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b27efa05-a8ca-433b-869c-a49611b20b91-1762581730519.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cheryl Stayed 3 nights in Nov 2025 ### 8/10 Good #### Maryam 15 Nov 2025 Liked: Cleanliness, communication Disliked: Property conditions & facilities The ocean view was good. ##### Maryam Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Paul 25 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly courteous staff, fast & excellent service! All amenities are very handy as is free parking! Rooms are fully equipped and spacious… ##### Paul Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### ian 19 Nov 2025 Liked: Cleanliness, property conditions & facilities, communication Great location, amazing views and lovely spacious apartment ##### ian Stayed 2 nights in Nov 2025 ### 8/10 Good #### Eduard 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The bedrooms, toilets/showers and the lounge were very clean. The oven and the gas stove were dirty and the pots and pans were dirty. The Ruby apartments were in a great position and the view was stunning. ##### Eduard Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Natasha 11 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean and fresh, great location, great hotel ##### Natasha Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rebecca 28 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Apartment was great. Parking very tight. ##### Rebecca Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Karen 4 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Just outside the chaos of the centre of Surfers but walking distance to everything. Fantastic views of the ocean, river and hinterlands. ##### Karen Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Demelza 7 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was beautiful and the staff were lovely ##### Demelza Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Hallie 17 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great stay and fantastic customer service ##### Hallie Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Carolyn 26 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication Great hotel! Highly recommended! ##### Carolyn Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Humdy 12 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The lady at reception was very kind and helpful thank you so much ##### Humdy Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Hamish 28 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication The room was dirty…!! I mean filthy, as soon as you walk in there was a bad stale, damp smell, the mattresses had no protectors and were badly stained with urine and god knows what else, oven and fridge were dangerously dirty with mould, towels were dirty and stained, the sofa was filthy and stained, and when it rained, the ensuite bathroom leaked and water came in through a non opening window. My Expedia VIP status was not recognised, we were not given a bottle of wine, in fact we were likely punished for using Expedia. The manager was non existent, one guy literally quit his job on Xmas Eve because he was unsupported and was getting so many complaints. ![](https://a.travel-assets.com/ugc/hotel-reviews/0834b231-3cee-4c36-948e-4439bd7f2d12-1766918692662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1391ac4d-1bb9-4df4-b2b2-64466880c1c3-1766918702150.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/06790b67-222f-4b29-ab5a-3df477fdd494-1766918704707.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9b6f0854-bce9-4de6-a709-e712caa9fb9a-1766918699878.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hamish Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Graeme 21 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very spacious and well appointed room. Everything worked, nice hot shower, walking distance to Cavill Avenue and many restaurants around the area. Close to supermarket too. ##### Graeme Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### MICHAEL C C 22 Aug 2025 Liked: Cleanliness, room comfort, communication #### Spacious and Comfort Value for money ##### MICHAEL C C Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jason 24 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Modern apartment with all facilities. Cleanliness of room wasnt the best however did not affect the stay. Would recommend this property ##### Jason Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Poh Khim 27 Jul 2025 Liked: Cleanliness, room comfort, communication #### Excellent place for families and couple Stayed for 3 nights to visit the Gold Coast and Mount Tamborine for wine tasting. Quiet and safe place near the sea. Walking distance to the coast and amenities.went whale watching. An excellent place and highly recommended. Got a complimentary red wine and an upgraded room during my stay Good view from the balcony ![](https://a.travel-assets.com/ugc/hotel-reviews/830eb759-4de3-4870-b23a-813f77fb48d6-1753596355467.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7b964dd9-8774-413f-be05-a899190e2121-1753596355451.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Poh Khim Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Candice 4 Jul 2025 Liked: Cleanliness, room comfort, communication #### Gold coast Great location, spacious apartment, convenient, easy check out ##### Candice Stayed 6 nights in Jun 2025 ### 6/10 Okay #### Leanne 24 Sept 2025 Liked: Cleanliness, communication No towels, no wine ##### Leanne Stayed 4 nights in Sep 2025 ### 8/10 Good #### Emily 6 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved the views, the bedrooms were spacious and the undercover parking was a bonus. We had not realized there was no dishwasher until the day of departure, one of the downsides. We had a nice time but jad some trouble with the ac in the living area did not work. ##### Emily Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ken 30 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location and easy checkin and checkout. ##### ken Stayed 4 nights in Dec 2024 ### 8/10 Good #### Karen 5 Apr 2025 Liked: Property conditions & facilities, communication Lovely apartment and close to beach and city locations. ##### Karen Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Megan 19 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Super friendly staff, terrific location 👍, quiet & away from main thoroughfare.........a very pleasant stay ! ##### Megan ### 8/10 Good #### Nicki 23 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Booked a one bed apartment with a queen bed, but was checked in to a room with two tiny single beds; the slimmest beds I've ever seen. When I went to Reception to ask about getting put into the correct room, I was asked to spend the first night of a 2 night stay in the single room as no other room was clean! I showed a photo of the 2 single beds and advised that there is no way that I could fit in one of those beds,and was then told I was being 'upgraded' to the room I booked in the first place! Not a great first impression of this property. ##### Nicki Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Gilligan's Backpackers Hotel & Resort](https://www.expedia.co.uk/Cairns-Hotels-Gilligans-Backpackers-Hotel-Resort.h1102895.Hotel-Information) > > [Holiday Inn Express Middlesbrough - Centre Square by IHG](https://www.expedia.co.uk/Middlesbrough-Hotels-Holiday-Inn-Express-Middlesbrough-Centre-Square.h11463190.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [RACV Royal Pines Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-RACV-Royal-Pines-Resort-Gold-Coast.h425456.Hotel-Information) > > [Pullman Brisbane Airport](https://www.expedia.co.uk/Brisbane-Hotels-Pullman-Brisbane-Airport.h19295763.Hotel-Information) > > [W Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-W-Brisbane.h21612140.Hotel-Information) > > [Burleigh on the Beach Holiday Apartments](https://www.expedia.co.uk/Gold-Coast-Hotels-Burleigh-On-The-Beach-Holiday-Apartments.h9625452.Hotel-Information) > > [ Hotel Tropiq](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Rainbow-Resort.h201315.Hotel-Information) > > [Novotel Cairns Oasis Resort](https://www.expedia.co.uk/Cairns-Hotels-Novotel-Cairns-Oasis-Resort.h84251.Hotel-Information) > > [Delta Hotels by Marriott Swansea](https://www.expedia.co.uk/Swansea-Hotels-Swansea-Marriott-Hotel.h1290.Hotel-Information) > > [Brisbane Skytower by CLLIX](https://www.expedia.co.uk/Brisbane-Hotels-Arise-Brisbane-Skytower.h19178209.Hotel-Information) > > [Royal On The Park](https://www.expedia.co.uk/Brisbane-Hotels-Royal-On-The-Park.h582734.Hotel-Information) > > [Rumba Beach Resort](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Rumba-Beach-Resort.h3688041.Hotel-Information) > > [Temple Bar Hotel Dublin by The Unlimited Collection](https://www.expedia.co.uk/Dublin-Hotels-Temple-Bar-Hotel.h8253.Hotel-Information) > > [Stamford Plaza Brisbane](https://www.expedia.co.uk/Brisbane-Hotels-Stamford-Plaza-Brisbane.h460514.Hotel-Information) > > [Shangri-La The Marina, Cairns](https://www.expedia.co.uk/Cairns-Hotels-Shangri-La-The-Marina.h16032.Hotel-Information) > > [Cairns Plaza Hotel](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Plaza-Hotel.h890459.Hotel-Information) > > [Melaleuca Resort](https://www.expedia.co.uk/Cairns-Hotels-Melaleuca-Resort.h1142618.Hotel-Information) > > [Cairns Colonial Club Resort](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Colonial-Club-Resort.h84257.Hotel-Information) > > [Nomads Noosa Backpackers Hostel](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Nomads-Noosa-Backpackers-Hostel.h3856711.Hotel-Information) > > [Bay Village Tropical Retreat & Apartments](https://www.expedia.co.uk/Cairns-Hotels-Bay-Village-Tropical-Retreat-Apartments.h980056.Hotel-Information) > > [Noosa Tropicana](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Noosa-Tropicana.h3769240.Hotel-Information) > > [Regency on the Beach](https://www.expedia.co.uk/Gold-Coast-Hotels-Regency-On-The-Beach.h1784811.Hotel-Information) > > [Southern Cross Atrium Apartments](https://www.expedia.co.uk/Cairns-Hotels-Southern-Cross-Atrium-Apartments.h1119287.Hotel-Information) > > [Imperial Hotel Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Palazzo-Versace.h541927.Hotel-Information) > > [ibis Brisbane Airport Hotel](https://www.expedia.co.uk/Brisbane-Hotels-Ibis-Brisbane-Airport-Hotel.h19295854.Hotel-Information) > > [Holiday Inn Express Brisbane Central by IHG](https://www.expedia.co.uk/Brisbane-Hotels-Holiday-Inn-Express-Brisbane-Central.h14677166.Hotel-Information) > > [DoubleTree by Hilton Hotel Cairns](https://www.expedia.co.uk/Cairns-Hotels-DoubleTree-By-Hilton-Hotel-Cairns.h7566.Hotel-Information) ### Activities ---