gmina Nowy Kawęczyn Holidays from £316

The hotel is spectacular. Rooms, dining and staff were first class. Looking forward to returning. One of the highlights of our 3 week visit to Poland.

Staff at the front desk is unpleasant. When I booked my mom‘s the room I immediately texted the hotel that all is paid incl. breakfast and that mom should not be asked for any additional money at the time of checking in etc. Of course nobody „remember“ and the receptionist was adamant with the request that my mom pays upfront for bar use either 500zl or 100zl. Mom called me; I then talked over the phone with the receptionist and he still was pressing upfront payout incl. that he could send the link to pay to me. I was livid at that point. I asked to speak with the manager and mentioned that it is again the same story at this hotel. Eventually my mom signed the document that she will not be using anything from the room‘s bar. What the hotel did later was below 4-5 star hotel - they came and remove the room bar. I have never and my mom too, been treated at the top rated hotels like that. We will never stay in or recommend this hotel to anyone.

Very new apartment building and fully furnished. It’s Al’s pretty close to the trams and metro station with a 10min walk to there. This area is very newly built and clean overall.