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Reviews of Hare And Hounds Hotel

4 out of 5
Hare And Hounds Hotel
Westonbirt Nr Tetbury, Westonbirt, Tetbury, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 510 reviews" "
Rating 8 - Good. 116 out of 510 reviews" "
Rating 6 - Okay. 23 out of 510 reviews" "
Rating 4 - Poor. 10 out of 510 reviews" "
Rating 2 - Terrible. 4 out of 510 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
A beautiful hotel with great food and very helpful staff. Amazing location for visiting the arboretum and other local attractions. We would thoroughly recommend it!
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant relaxing stay.
2 night relaxing stay in the Cotswolds. The hotel was quiet on this occasion which meant that I could relax and sit wherever I wanted. I was attending Highgrove for Burns Night, so only being 3 minutes away was a bonus. The only down side was none of the local taxi companies wanted to do a short run even after giving 2 months notice to the hotel. The matter was quickly resolved however purely by chance and I had an enjoyable evening. I stayed in a quiet room overlooking the gardens so no noise form the main road. The hotel was clean with fires lit in the lounge and bar areas.
Stayed 2 nights in Jan 2024
Response from Rachel on 4 Feb 2024
Thank you for your wonderful feedback. It was very fortunate that the new driver company were available at short notice, however, we would have got you to Highgrove by hook or by crook for your evening of celebrations.We look forward to your next stay with us.

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Great Place to stay
As ever our stay at the Hare & Hounds was everything it should be - rooms were beautifully clean, reception incredibly helpful , food amazing - our regular go to in the Cotswolds
Stayed 1 night in Jan 2024
Response from Rachel on 4 Feb 2024
Hello Christine, Many thanks for your lovely feedback. I am glad that you found the hotel to our usual high standards. We look forward to seeing you again soon.

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return visit.
Having stayed at the Hare and Hounds many times over the years, there is nothing quite like a visit over a festive period. The place was buzzing, lots of people enjoying their Christmas outing. If you prefer a quieter atmosphere then this is not the time for you...........the staff were working flat out to see that everyone was catered for, not in any way an easy task with such a rambling building. There seemed to be people in every inch of the hotel. My stay was as always most pleasant, all be it a short one this time.
Stayed 1 night in Dec 2023
Response from Rachel on 4 Feb 2024
Lovely to hear such positive feedback. We look forward to your next stay.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely hotel, a few rough spots
Lovely property, but a few things need attention before I’d recommend it. The rooms, though well-appointed, had a few rough spots — the windows wouldn’t quite close fully, which made the party in the hotel event hall very loud. The WiFi didn’t really work in the room, and the TV kept switching over to the hotel menu after about 30sec on a channel. We were staying in the family room, which is right next to the event hall, and the music kept the kids up until midnight. It’s a shame as the hotel is beautiful, the food was lovely, and the staff were all welcoming and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kirst

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Superb staff very friendly and Very helpfull. The hotel itself is amazing and the food was exceptional but the room itself was I felt a little tired. But I would thoroughly recommend to anyone to stay here if they get the chance.
Stayed 2 nights in Nov 2023

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel set in lovely surroundings. Good food.
Stayed 2 nights in Oct 2023

10/10 Excellent

JOHN S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our Stay, Great Venue
Overnight stay, whilst attending a wedding near by.
Stayed 1 night in Oct 2023

6/10 Okay

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Wedding in the Hare and Hounds. Hotel.
The hotel itself is beautiful very clean. We stayed Saturday night for a family wedding. As I need to use a disability walking frame I asked for a ground floor room. Our room was quite a walk from the main building and there was a high step into the room I needed help with. “ wingnut” was a very cold room.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
More care and it could be a 5 star review.
Decent chain hotel that just needs a few constructive criticisms. Food was uninspiring needed more flavour and cold. Staff need to be more knowledgeable and welcoming and definitely should not be contacting the bridal party asking for the bill to be paid the night before a big day. Disappointing unhappy staff letting down what should be a good venue.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mrs Jacqueline A

Stayed 1 night in Oct 2023

10/10 Excellent

Victoria

Stayed 1 night in Sep 2023

8/10 Good

John

Travelled with partner
Liked: Staff & service
A rather unusual pub/hotel now a little tired and in need of refurbishment. Stay a little spoilt by an evening gathering/party perhaps a wedding with some associated noise
Stayed 1 night in Sep 2023

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay. Would recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has very pretty old buildings and grounds. the staff were all very friendly and helpful. The location was great for visiting the surrounding towns in the Cotswold's.
Stayed 4 nights in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super break
Very welcoming staff, the room was very comfortable and the chef produced very tasty meals. A very enjoyable stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Marjorie

Stayed 1 night in Sep 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay here now, and enjoying every moment, just nice and relaxing
Stayed 1 night in Sep 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Linzi

Travelled with partner
Liked: Staff & service
This was a lovely old mansion house with great history and character. Lots of long winding corridors. Lovely rooms to sit in such as the library. Outdoor grounds were pretty and ideal for weddings. Loved the cute Gin Palace van. Dinner in the bar was good overall. Some items pricey for what they were. It was unusual to have a pork chop on a plate, a little piece of Pak Choi and so have to order potatoes. I had the broccoli and quinoa salad which was delicious and so big I couldn’t finish it. Classic room was fine but nothing special. Toiletries were Moulton Brown ones and tea bags were lovely tea pigs, with biscuits and fresh milk. The bed was very comfortable and had a great night’s sleep. The pillows a stuck out of the pillow cases and the pillow protectors had seen better days. Bathroom spacious with plenty of hot water, fluffy towels and robes. Good value for an overnight stay. Breakfast to die for!
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff friendly and helpful
Stayed 2 nights in Aug 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Hare and Hounds, the staff were so friendly and accommodating. We will be going back for definite. Lovely area and a very lovely hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Lynette

Stayed 1 night in Aug 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Beautiful place with really friendly helpful staff. Cosy bar with great service. Ate in the restaurant fabulous food and again great service. Wonderful breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Nicola

Travelled with group
Liked: Amenities
Lovely hotel, fabulous food and hospitable team. Thank you
Stayed 2 nights in Aug 2023

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked for 1night very last minute and it was wonderful, would definitely come back and use again
Stayed 1 night in Aug 2023
Response from Reception - Martha on 17 Aug 2023
Thank you for your response. We look forward to welcoming you again!

10/10 Excellent

Peter

Travelled with partner
Liked: Amenities
Such a grand place with lovely grounds. We enjoyed our short stay immensely. The room was very spacious and the bed was large and comfortable. We felt like Lord and Lady of the manor!
Stayed 1 night in Jul 2023
Response from Rachel on 4 Aug 2023
We are so pleased that you enjoyed your recent stay with us. We look forward to welcoming you back as Lord and Lady of the manor in the future. thank you

10/10 Excellent

Scott

Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Stayed 2 nights in Jul 2023
Response from Rachel on 4 Aug 2023
Thank you, We are glad that you had a pleasant experience with us. We look forward to welcoming you back in the near future.

10/10 Excellent

Chalky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Breakfast choice was excellent..A lovely set up. Would definitely use again if in the area.
Stayed 1 night in Jul 2023
Response from Rachel on 4 Aug 2023
We are pleased that you had a lovely stay and that you would consider returning. We look forward to seeing you again.

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property, but far from the relaxing experience we were expecting at a country hotel - phone videos playing in the bar restaurant, doors banging in the corridor, constant late night comings and goings, loud conversations taking place for over an hour in the lobby/reception area near our room. Won’t be staying again.
Stayed 1 night in Jul 2023
Response from Rachel on 4 Aug 2023
We are sorry to hear that you had a disappointing experience during your stay with us. If you would like to call us to discuss this further, one of our management team would be happy to take your call.

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Emma on 26 Jun 2023
Thank you for your feedback.We do hope that you will re-visit us soon.Kind regardsEmma BoothReception Manager

2/10 Terrible

Alastair

Stayed 1 night in Jun 2023
Response from Emma on 15 Jun 2023
Thank you for taking the time to post your review. I have contacted you direct as we would like to find out more details.Kind regardsEmma BoothReception Manager

10/10 Excellent

Philip

Stayed 1 night in Jun 2023
Response from Emma on 14 Jun 2023
Thank you for your lovely feedback, following your recent stay with us.Kind regardsEmma BoothReception Manager

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Cotswolds Hotel
A truly enjoyable stay. The room was a decent size and our view over garden was very pleasant. Everything was properly clean and everything worked as it should. Our meal in the bar was nicely presented, tasty and well cooked as was the excellent breakfast. However it is the quality of service that really made our stay memorable. Everyone was friendly and welcoming and provided great service.
Stayed 1 night in Jun 2023
Response from Emma on 14 Jun 2023
Thank you so much for your lovely feedback, following your recent stay with us.We look forward to seeing you again soon.Kind regards,Emma BoothReception Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with everything to suit our stay. Thank you
Stayed 2 nights in Jun 2023
Response from Emma on 4 Jun 2023
Thank you for your lovely feedback, we look forward to welcoming you back to the Hare and Hounds Hotel in the near future.Kind regardsEmma BoothReception Manager

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Emma on 4 Jun 2023
Thank you for your feedback, following your recent stay with us.Kind regardsEmma

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023
Response from Emma on 4 Jun 2023
Thank you for your lovely feedback,we hope to see you again soon.Kind regardsEmma

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Minor inconvenience with Bathroom Towel rail not operating? Reported but not mended ?
Stayed 1 night in Jun 2023
Response from Emma on 2 Jun 2023
Thank you for your feedback,following your recent stay with us. I can confirm that the towel rail has now been fixed.I do hope that this minor inconvenience would not deter you from re-visiting us.Kind regardsEmma BoothReception Manager

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Superb. Excellent service. Food - of a very high standard.
Stayed 2 nights in May 2023
Response from Emma on 2 Jun 2023
Thank you for your lovely feedback, following your recent stay with us.Kind regards,Emma BoothReception Manager

10/10 Excellent

walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff responded quickly and efficiently to our criticism of aspects of the room we were initially allocated which did not match the hotel’s usual high standards We as a result thoroughly enjoyed our brief stay and look forward to returning
Stayed 1 night in May 2023
Response from Emma on 2 Jun 2023
Thank you for your feedback, following your recent stay with us.Kind regards,Emma BoothReception Manager

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We went to many cities and several hotels in the Cotswold's. The Hare and Hound was a standout among the plethora of standouts in Cotswold. Stunning, old-world beauty in a convenient and peaceful location. Services were all exceptional. The Hare and Hound was both a delightful place to stay and surprisingly economical.
Stayed 2 nights in May 2023
Response from Emma on 2 Jun 2023
Thank you for your lovely feedback, following your recent stay with us.Kind regards,Emma BoothReception Manager

10/10 Excellent

Eleanor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay next to the arboretum, lovely room and tasty breakfast
Stayed 2 nights in May 2023
Response from Emma on 29 May 2023
Thank you for your lovely feedback, following you recent stay with us.We hope to see you again soon.Kind regardsEmma BoothReception Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Emma on 29 May 2023
Thank you for your feedback, following your recent with us.Kind regardsEmma BoothReception Manager

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our overnight at the Hare and Hounds. The staff is friendly and helpful. Breakfast was super. The room was clean and well appointed.
Stayed 1 night in May 2023
Response from Emma on 28 May 2023
Thank you for your feedback, following your recent stay with us. I do hope that you will come and stay again soon.Kind regards,Emma BoothReception Manager

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat gone wrong
Problems with TV spoiled the start of the stay - no standard UK channels available. Receptionist kept referring to us (well into 70´s and on my 80th birthday) as « Guys »….offensive. Failed to correct TV faults. Good bar and restaurant service but drinks prices well over the top. Restaurant front of house and meals first class.
Stayed 1 night in Apr 2023
Response from Emma on 7 May 2023
Thank you for taking the time to send your feedback. The TV has now been fixed, after an engineer came out. Apologies that we could not fix this for you in-house.I fully understand how you found to be addressed as 'Guys' rather offensive. This has been addressed to the team.On a positive note, I have passed on your thanks to Chef for the first class meals.I do hope that these small issues, would not deter you from visiting us again.Kind regardsEmma BoothReception Manager