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Reviews of The Crown Hotel

3 out of 5
The Crown Hotel
4 Market Pl, Glastonbury, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 30 out of 38 reviews" "
Rating 8 - Good. 8 out of 38 reviews" "
Rating 6 - Okay. 0 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Glynis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, restaurant was A !
Stayed 1 night in Aug 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at The Crown. One of the best included breakfasts I've experienced with lots of veggie/vegan options. Friendly staff, central location, comfy bed and nice room.
Stayed 7 nights in Aug 2023
Response from Mick the Reservations Guy on 15 Aug 2023
Thank you so much Heidi for that lovely review. We're glad you enjoyed your stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Very friendly, perfect location. Very clean. Bit hot in the room and could do with air con.
Stayed 1 night in Jun 2023
Response from Mick the Reservations Guy on 18 Jun 2023
Hi Robert,We're delighted you enjoyed your stay with us.Thank you for the feedback (aircon would be progress)

10/10 Excellent

Shelly, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Response from Mick the Reservations Guy on 14 May 2023
Thank you Shelly!We're delighted you enjoyed your stay with us.Thanks for the review.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodating staff, delicious breakfast, great view from clean room, next to bus stop and taxi stand. I had a wonderful stay!
Stayed 1 night in May 2023
Response from Mick the Reservations Guy on 11 May 2023
Well Diane, we can't ask for more than that!Glad you had a good time with us, and thank you so much for that lovely review.

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for closeness and the food was 5 star. The breakfast included was off a large menu. Staff super nice
Stayed 3 nights in Feb 2023
Response from Mick the Reservations Guy on 10 Feb 2023
Thank you Ann - it's nice to have nice guests!Thanks for posting.

10/10 Excellent

graham

Stayed 1 night in Jan 2023
Response from Mick the Reservations Guy on 30 Jan 2023
Thanks Graham, really appreciate you posting your review.Great that you enjoyed your stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for Glastonbury Center
Stayed 2 nights in Jan 2023
Response from Mick the Reservations Guy on 26 Jan 2023
Thanks for posting Robert!

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining was excellent - range of options for a full English breakfast - wonderful lattes and coffee in the mornings, as well as one of the best burgers I've ever had for dinner. The staff is wonderfully friendly.
Stayed 2 nights in Jan 2023
Response from Mick the Reservations Guy on 26 Jan 2023
Thank you Veronica, glad you enjoyed your time here, thanks for posting.

8/10 Good

Michael

Stayed 1 night in Dec 2022
Response from Mick the Reservations Guy on 6 Jan 2023
Thank you Michael

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and the two young ladies who served our breakfast and drinks were outstanding. Friendly, informative and very professional. Looking forward to coming back.
Stayed 1 night in Nov 2022
Response from Mick the Reservations Guy on 15 Nov 2022
Thank you Carly!It's nice for us to have nice customers!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crown has friendly staff and really good food. The complimentary breakfasts are full breakfasts and delicious. It’s centrally located and everything is walkable. I enjoyed my stay.
Stayed 2 nights in Oct 2022
Response from Mick the Reservations Guy on 7 Nov 2022
That's what we love to hear Jennifer!Thank you for staying and posting.

10/10 Excellent

ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Mick the Reservations Guy on 7 Nov 2022
Thank you!

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of days away
Lovely stay in a superbly set up and comfortable room.
Stayed 2 nights in Sep 2022
Response from Mick the Reservations Guy on 16 Sept 2022
Thank you Rachel!Really glad you enjoyed your stay, and thank you for posting

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome when we arrived. The room had everything you needed and was spotlessly clean. Dinner and breakfast was exceptional and all the staff were friendly and helpful. A perfect place to stay and explore Glastonbury.
Stayed 1 night in Aug 2022
Response from Mick the Reservations Guy on 15 Oct 2022
Hi Karen,Well it was lovely to read that when you posted it, I'm not sure how our response to your lovely review wasn't posted back then. Sorry about that.Please be assured that we really do appreciate your taking time out to give us a shout-out. Thank you!

10/10 Excellent

Fosca

Stayed 1 night in Aug 2022
Response from Mick the Reservations Guy on 22 Aug 2022
Thank you for your review - we do appreciate it.

10/10 Excellent

Stephen

Stayed 1 night in Aug 2022
Response from Mick the Reservations Guy on 22 Aug 2022
Thanks Stephen, really glad you enjoyed your stay here.

10/10 Excellent

NEIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
Incredible room, food and service amazing breakfast delicious. Particularly good considering we stayed the day after Glastonbury festival thank you so much Kieran Alex and the team!
Stayed 1 night in Jun 2022
Response from Mick the Reservations Guy on 29 Jun 2022
Now that's what I call a review ! Thank you so much for posting Neil. We're really chuffed you all had such a good time.

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely recently opened hotel right in the heart of Glastonbury. The refurbishment of this old building is perfect. Very friendly staff and an excellent chef for both breakfast and evening meals. Chelsea and Olivia serving in the morning were both lovely and very helpful. Breakfast was delicious.
Stayed 3 nights in Jun 2022
Response from Mick the Reservations Guy on 9 Jun 2022
Colin we are rightly chuffed to read your review, thank you. Chelsea and Olivia well chuffed too!

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great place to stay / visit - I recommend visiting the white Spring by the Chalice Well. If you are lucky, you may get to witness people in one of the healing pools. In fact if you visit, you will witness it!
Stayed 3 nights in May 2022
Response from Mick the Reservations Guy on 10 May 2022
Hi Claudine! Thank you so much for your review, we really appreciate it. Do re-visit us in the future.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Mick the Reservations Guy on 12 Apr 2022
Thanks Adam, delighted you enjoyed your stay at The Crown

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool place in the centre of Glastonbury. Very convenient
Stayed 1 night in Dec 2021
Response from Mick the Reservations Guy on 7 Jan 2022
Glad you like The Crown, and thank you for posting. Mick Dunne Reservations Manager

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Mick the Reservations Guy on 7 Jan 2022
Thank you for posting Harry, have a great '22. Mick Dunne Reservations Manager

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Mick the Reservations Guy on 1 Dec 2021
Thank you Theresa, we're glad you enjoyed your stay.

10/10 Excellent

Imogene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and a gem in Glastonbury
What an amazing hotel, with a bespoke and quaint but modern feel. The staff were fantastic, the room was absolutely beautiful and the breakfast was lovely. Will definitely stay here again.
Stayed 1 night in Nov 2021
Response from Mick the Reservations Guy on 28 Nov 2021
It's great for us to read that Imogene, thank you so much for posting.

10/10 Excellent

Stefan

Stayed 1 night in Nov 2021
Response from Mick the Reservations Guy on 28 Nov 2021
Thank you Stefan, glad you enjoyed your stay.

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel!
A great hotel. Staff where friendly and very helpful.
Stayed 1 night in Oct 2021
Response from Mick the Reservations Guy on 3 Nov 2021
Thank you Simon! We're glad you enjoyed your stay, and even happier that you took the time to post your review.

10/10 Excellent

Miss Hatice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
One word to describe my 2 day stay - faultless!! Location, Location, Location: Can't be more central than this!! Abbey 1 minute away, shops right outside as well, Bus stop (if you come from Bristol is also just a minute away. The room: I stayed in Amy Winehouse on the second floor overlooking the Marketplace and Main Street. The rooms wonderfully decorated (loved the tweed throw and even tried to google for it!) The shower is wonderful and has nice water pressure and they even provide some lovely smelling shampoo and body wash. Breakfast: SO MANY CHOICES! Full english, vegetarian, vegan, porridge,....and great coffee!! Dinner: I ate dinner on my first night there and it was very delicious and the waitress was lovely giving me recommendations which were spot on! Customer service: 5 Star PLUS!! From the booking request, through check-in and throughout my stay I felt looked after and cared for. Mike, Alex and his wonderful team really make you feel welcome! Will definitively be back! Thank you so much for a great weekend!
Stayed 2 nights in Oct 2021
Response from Mick the Reservations Guy on 2 Nov 2021
Well Miss Hatice thank you so much for that!! We are delighted that you enjoyed your trip to The Crown and to Glastonbury. It was a pleasure for us to have your company here, we look forward to your return.

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at The Crown Hotel
Loved our 2 night stay at The Crown Hotel, Glastonbury. We have stayed a number of times in Glastonbury and for many reasons our 2 nights stay in The Crown Hotel is my favourite. From the welcome we received, to the comfort of the lovely room, we were very impressed. The room was large, very clean with a great outlook. The staff were friendly and helpful and the food was plentiful and tasty. No downsides to our stay, keep up the great work guys.
Stayed 2 nights in Oct 2021
Response from Mick the Reservations Guy on 25 Oct 2021
Terrific for us to read your review, a real tonic. Thank you for posting.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Really good place to stay and totally central to all pubs, cafes and restaurants. The Tor is in walking distance too!
Stayed 2 nights in Oct 2021
Response from Mick the Reservations Guy on 18 Oct 2021
Thanks for that Gareth, glad you enjoyed your stay!

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Glastonbury
Nice hotel in a very convenient position , both managers couldn’t have been more helpful
Stayed 2 nights in Sep 2021
Response from Mick Dunne, Crown Hotel on 13 Sept 2021
Thank you for taking the time to post. It is appreciated.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glastonbury Gem
Really nice stay, excellent newly refurbished rooms with lovely decor and furniture. Very helpful and friendly staff. Parking is at a pay and display 50m from the hotel and was fine. Very good breakfast with a good choice. Would definitely stay again.
Stayed 1 night in Aug 2021
Response from Mick on 26 Aug 2021
A Glastonbury Gem is precisely what we were targeting when we set about the Crown refurbishment, so it's absolutely fantastic for us to see that description in your review. Thank you so much for posting.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fab hotel but our stay was ruined by the noise of the night staff cleaning up and partying until after 3am both nights!
Stayed 2 nights in Aug 2021
Response from Mick Dunne, Crown Hotel on 19 Aug 2021
Unacceptable on our part. We have contacted the customer directly to apologise.

10/10 Excellent

Bernadette Theresia Gemma Michaela Josepha Maria Rouppe van der

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crown Hotel ligt centraal waardoor alles makkelijk bereikbaar is. Het personeel is zeer vriendelijk en meedenkend. De kamer die ik tot mijn beschikking had was klein, maar goed.
Stayed 4 nights in Apr 2023
Response from Mick the Reservations Guy on 26 Apr 2023
That's great for us to read Bernadette, thank you so much for taking the time to post your review.

10/10 Excellent

José Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Hotel muy bonito y acogedor, excelente ubicación cerca de todos los puntos de interés en el centro de Glastonbury.
Stayed 2 nights in Dec 2022
Response from Mick the Reservations Guy on 6 Jan 2023
Gracias Jose,¡Es bueno tener gente agradable en The Crown!Thank you Jose.It's nice to have nice people staying at The Crown!

10/10 Excellent

Sandra

Stayed 1 night in Sep 2022
Response from Mick the Reservations Guy on 10 Sept 2022
Thank you Sandra - we love entertaining nice people!(and getting 10/10s of course)!

10/10 Excellent

Farida

Liked: Cleanliness, staff & service, property conditions & facilities
Heel vriendelijk personeel. Ik had mijn kamer van de kant van de straat en het was heel lawaai.
Stayed 2 nights in Aug 2022
Response from Mick the Reservations Guy on 1 Sept 2022
Thanks Farida.There is always a great buzz in Glastonbury, but unfortunately that is sometimes a late night noise problem. Sorry about that.