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"Very nice stay at this well maintained hotel. Great staff and the dining for the breakfast was wonderful! We also dined twice in the hotel restaurant and had a great meal both times. Will stay here again if we’re back in Billund!"

"Facilities are fantastic but accommodation can be up to 20 minute walk from the Lalandia hub. Not enough transport to the hub. Perfect for walking across the road to Legoland or into Billund for the Lego House."

"Hyggeligt hotel med god service og døgnbemanding i receptionen. Dejligt med den lille butik med mad og drikkevarer, som også var døgnåbent"

"This was my third stay at the Refborg. In response to other reviews, I can confirm that this is an historic property maintained by a small, dedicated and very friendly staff who know the quirks of the property. Room layout and shower/bathroom size varies with each room. You will have plenty of hot water and great water pressure if you understand how to operate the knobs in the shower. Ask for help if it is confusing. You will have standard Danish beds which have separate bases that serve as the mattress, with a topper. This is the norm, and quite comfortable, but may not feel cushiony if you are not used to it. You can always request more pillows to use as body pillows if you wish. The windows all open in a variety of positions. Ask for assistance if you are not sure how to operate them. Air conditioning is not common in Denmark. In summer, open your windows at night, close the shades for the day to lessen heat. The Refborg provides fans to circulate air for comfort. One day may be warm/hot, with the next much cooler. If you are uncomfortable. know the weather will soon change. The rooms at the Refborg are ample for a single, cozy for a couple, a little more cozy for families. Utilize the community room and lounge area outside it for more play space. A fridge and microwave is there for your use too. If something just doesn't feel right, speak to the staff. I have gotten to know many of them well and know they will always do their best to help make your stay feel like home."

"It was a smooth stay. Good service, good food. "

"Good location for family holidays "

"It was a fabulous property and well located, all the staff were very friendly and the room was clean and tidy."

"This was a TOTAL mistake! I spent my time with my son at a different address, without toilet, bathroom, electricity and internet… I’ve already made an official complaint."

"We have just left the castle hotel after staying for 3 nights and gone to a cabin in lalandia, wish we booked castle hotel for whole trip. Fantastic, cant fault. We will be back"