Title: Emerald Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Emerald Hotel This eco-certified hotel combines nature-inspired luxury with convention center convenience, offering travelers a sustainable retreat in a prime location. ## Photo gallery for Emerald Hotel ![Executive Suite, River View | Premium bedding, pillow-top beds, desk, blackout curtains - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/d21d9054.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Seasonal outdoor pool, pool umbrellas, pool loungers - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/f322f110.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/11b96a0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with digital channels - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/acee51f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, River View | Premium bedding, pillow-top beds, desk, blackout curtains - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/c3d68d55.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Connected to the convention center, Emerald Hotel offers an eco-friendly stay with practical amenities. Guests enjoy a seasonal pool, business center, WiFi, easy luggage storage, a sunlit terrace, and consistently helpful staff. ## Reviews 8.2 Very good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Business services - Housekeeping £77 includes taxes & fees 26 Jan - 27 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Suite, 1 King Bed ![Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/125c95ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 King Bed 8.0 Very good 32 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Blackout curtains Separate bedroom Pillow-top bed - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, Pool View ![Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/9696136f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Pool View 7.6 Good 15 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Pillow-top bed Blackout curtains Premium bedding - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Executive Suite, River View ![Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/9696136f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, River View 8.4 Very good 15 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Pillow-top bed Blackout curtains Premium bedding - River view - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Junior Suite ![Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/6a3f8217.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 7 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Pillow-top bed Blackout curtains Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Executive Apartment ![Executive Apartment | Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/4596f64c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Pillow-top bed Blackout curtains Premium bedding - Sleeps 5 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGisborne-Hotels-Emerald-Hotel.h2598719.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGisborne-Hotels-Emerald-Hotel.h2598719.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.66783%2C178.02770&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QxQlKhiR4T0psBCURwQ6qZxAX2Q=) 13 Gladstone Road,Gisborne 4040, Gisborne, 4040 #### What's nearby - Te Tauihu Turanga Whakamana \- 1 min walk \- 0.0 miles - Gisborne Wine Centre \- 5 min walk \- 0.3 miles - Gisborne Harbour \- 6 min walk \- 0.4 miles - Tairawhiti Museum \- 8 min walk \- 0.5 miles - Eastwoodhill Arboretum \- 17 min walk \- 1.0 mile #### Getting around - Gisborne (GIS) - 7 min drive #### Restaurants - ‪Burger King - ‬10 min walk - ‪Columbus - ‬9 min walk - ‪Raglan Roast - ‬8 min walk - ‪Pbc Cafe - ‬2 min walk - ‪Tatapouri Fishing Club - ‬5 min walk ## About this property ### Emerald Hotel Luxury hotel located in Gisborne Central Emerald Hotel provides amenities, such as a terrace and a business centre. Guests can connect to free in-room WiFi. Other perks include: - A seasonal outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - An electric car charging station, meeting rooms and a front desk safe - A lift, smoke-free property and luggage storage - Guest reviews speak highly of the helpful staff Room features All guest rooms at Emerald Hotel feature perks, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and air conditioning. More amenities include: - Pillowtop mattresses and free cots/infant beds - Bathrooms with separate baths/showers and free toiletries - 40-inch flat-screen TVs with digital channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/10000000/9630000/9625600/9625565/005cd090.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waikanae Beach Motel Awapuni - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 8.6 Excellent 361 reviews £72 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=9625565&PinnedHotelID=9625565&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9627200/9627200/19788086.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Harbour Motor Inn, Gisborne Gisborne Central - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 549 reviews £80 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=9627200&PinnedHotelID=9627200&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3540000/3533900/3533858/334e71c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portside Hotel Gisborne Central - Pool - Kitchen - Parking included - Free Wi-Fi 9.0 Wonderful 431 reviews £86 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=3533858&PinnedHotelID=3533858&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Studio, 1 King Bed | In-room dining](https://images.trvl-media.com/lodging/5000000/4780000/4776900/4776884/af4efa7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Captain Cook Motor Lodge Awapuni - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 557 reviews £73 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=4776884&PinnedHotelID=4776884&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624326/908ec8e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel Oasis, Gisborne Tamarau - Pool - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 489 reviews £79 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9624326&PinnedHotelID=9624326&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, desk, laptop workspace](https://images.trvl-media.com/lodging/10000000/9680000/9679700/9679632/82c94a7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travellers Inn Motel Te Hapara - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 75 reviews £77 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=9679632&PinnedHotelID=9679632&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/4000000/3560000/3556700/3556650/264b7a02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alfresco Motor Lodge Te Hapara - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 9.4 Exceptional 336 reviews £78 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=3556650&PinnedHotelID=3556650&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/14000000/13300000/13291800/13291800/ecb4e413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senator Motor Inn Gisborne Central - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 9.4 Exceptional 154 reviews £116 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=13291800&PinnedHotelID=13291800&HadPinnedHotel=true®ionId=-1&adults=2) ![Compact Queen Studio | Individually furnished, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/5000000/4040000/4032500/4032406/b096be8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Vista Gisborne Te Hapara - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping 8.8 Excellent 210 reviews £79 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=4032406&PinnedHotelID=4032406&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 9:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/10000000/9680000/9679600/9679544/3b83b33c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waikanae Beach TOP 10 Holiday Park Awapuni - Pool - Kids’ pool - Water slide - Parking included 8.4 Very good 219 reviews £100 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9679544&PinnedHotelID=9679544&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Free covered self parking on site - Limited on-site self parking - Onsite parking includes off-street options ### Things to do - Seasonal outdoor pool ### Family friendly - In-room cot - Seasonal outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - On a river - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 40-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 8:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 3 per cent for credit card payments The front desk is open daily from 8:00 AM - 8:30 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: NZD 150.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from November to March The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Emerald Gisborne Emerald Quality Hotel Gisborne Quality Emerald Gisborne Quality Hotel Emerald Quality Hotel Emerald Gisborne Quality Hotel Gisborne Emerald Hotel Gisborne Emerald Hotel Hotel Emerald Hotel Gisborne Emerald Hotel Hotel Gisborne ## Frequently asked questions ### Does Emerald Hotel have a pool? ### How much does it cost to stay at Emerald Hotel? ### Is Emerald Hotel pet-friendly? ### How much is parking at Emerald Hotel? ### What time is check-in at Emerald Hotel? ### What time is check-out at Emerald Hotel? ### Where is Emerald Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Emerald Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 7.2 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 311 8 - Good 285 6 - Okay 123 4 - Poor 60 2 - Terrible 21 ## Reviews ### 4/10 Poor #### Kaweroa 9 Jan 2026 Liked: Property conditions & facilities Disliked: Cleanliness Parking was easy ##### Kaweroa Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Jeanean 29 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What is a nice place to stay very easy? Close to all Shops fantastic swimming pool if you’d like to swim clean and tidy. value for money ##### Jeanean Stayed 1 night in Dec 2025 ### 10/10 Excellent #### nicholas 11 Dec 2025 Liked: Cleanliness, property conditions & facilities Nice spot, handy to everything ##### nicholas Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Julia 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, spacious clean room, central. ##### Julia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ebony 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Quiet and the running water from the pool made it feel like we were far away ##### Ebony Stayed 1 night in Dec 2025 ### 8/10 Good #### Ladislav 30 Nov 2025 Liked: Cleanliness, staff & service Nice place right in CBD ##### Ladislav Stayed 2 nights in Nov 2025 ### 8/10 Good #### Richard 7 Jan 2026 Liked: Amenities Disliked: Cleanliness First room was not cleaned properly. The second room was a lot better and ideal for me and me whānau. The receptionist was a great help! ##### Richard Stayed 1 night in Jan 2026 ### 8/10 Good #### Niamh 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central location, reasonably priced, very clean and spacious rooms. ##### Niamh Stayed 1 night in Sep 2025 ### 8/10 Good #### Eleanor 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Eleanor Stayed 1 night in Dec 2025 ### 6/10 Okay #### Tina 6 Jan 2026 Liked: Amenities, property conditions & facilities Disliked: Cleanliness Staff courteous. Room looked nice. One bed I was unsure if it had been made with fresh sheets. Fridge had nit been cleaned out from previous guest. Mismatched crockery and cutlery. Would have expected better for the cost ##### Tina Stayed 1 night in Jan 2026 ### 8/10 Good #### Brendan 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities LOCATION WAS GREAT, WALKING DISTANCE FROM RESTRAUNTS, BARS, SHOPS. ##### Brendan Stayed 1 night in Aug 2025 ### 8/10 Good #### Cameron 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities . ##### Cameron Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Joe 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was close to where we wanted to be ##### Joe Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Evaine 28 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Balcony view was AMAZING!! STAFF were friendly..2 bedroom apartment was big enough for my 3 kids & very tidy!!! Thanks Emerald Hotel we will be back!!! \*\*\*\*star rating!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/00914b6a-6fe9-4087-aab1-fb28ecf0337e-1761613980040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f5c11c4f-9e41-404b-b74d-32279ed303d8-1761613981084.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/127d5b00-d376-465c-87a5-ad7ccd767b7b-1761613980919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Evaine Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Erin 14 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities No.. the room needed a good clean.. especially the net curtains, they need a wash.. we stayed for 3 nights and our room didnt get serviced.. just had a plastic bag of fresh towels left at our door ##### Erin Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Bryce 20 Dec 2025 Liked: Cleanliness Disliked: Amenities Shower leaking onto floor, towels used to mop up but not replaced. No coffee sachets on arrival however replenished after a phone call to advise. Kettle not working but again replaced. Room very tired and in need of a refresh but staff very helpful and polite. Pity no restaurant facilities. ##### Bryce Stayed 2 nights in Dec 2025 ### 8/10 Good #### TONY 2 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spacious nice place but the bed was uncomfortable and so was the bed in the lounge other than that it was really good ##### TONY Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Te Nui 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Abit confusing to get to our room but we enjoyed our comfortable stay! ##### Te Nui Stayed 1 night in Aug 2025 ### 8/10 Good #### Andrew 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Plenty of space in the rooms, great views overlooking the river with a large balcony and huge table, full size bath and huge bathroom with loads of counter space ![](https://a.travel-assets.com/ugc/hotel-reviews/8dd558d7-06e4-4192-b6b7-9c41ec973f06-1756798689218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/331d929b-c742-4c00-8088-7abf840ec18d-1756798680655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69acf21e-b123-4efb-9586-9886a469e0bd-1756798689686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60561152-ddc0-4cf0-9f5c-59908f9e7b37-1756798685575.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Leanne 16 Nov 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Room was decent no complaints there. But the fridge didn’t work and when I went for a shower the shower mixer came off in my hand. The table on the balcony needed to have a good clean. Would I stay again probably not. ##### Leanne Stayed 1 night in Nov 2025 ### 6/10 Okay #### Anneliza 28 Dec 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Unfortunately, our stay had several issues. Parking was very poor, and the room was extremely noisy. Not all curtains were present, which affected privacy. There were also belongings left behind from the previous occupants, and the bath was extremely dirty—we had to clean it ourselves, and the cloth turned brown. The plunge still contained half-made coffee from a previous guest. Additionally, the room window would not close due to something being stuck in it, which we had to fix ourselves. On a positive note, the staff were generally friendly, especially the older male porter, who was very helpful and pleasant. ##### Anneliza Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Peter 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice location handy to shops and walk alkng the river quute as well ##### Peter Stayed 3 nights in May 2025 ### 4/10 Poor #### Robbie 11 Aug 2025 Disliked: Property conditions & facilities Bed was comfortable, big rooms but hotel is very rundown and parking is very limited and tight to get around in the parking building. ##### Robbie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### john 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was excellent ##### john Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Lavinia 9 Aug 2025 Front desk was a bit rowdy when i checked in. Room could do with a bit of spruce up with paint here and there. Over all enjoyed my stay ##### Lavinia Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Tongariro Suites at The Rocks](https://www.expedia.co.uk/Horopito-Hotels-Tongariro-Suites-At-The-Rocks.h9679404.Hotel-Information) > > [InterContinental Edinburgh The George by IHG](https://www.expedia.co.uk/Edinburgh-Hotels-InterContinental-Edinburgh-The-George.h20436.Hotel-Information) > > [Cheap Hotels in Hemel Hempstead](https://www.expedia.co.uk/Hemel-Hempstead-Hotels-Budget-Hotels.0-0-d4655-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Sky Nights Hotel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sky-Nights-Hotel-London-Heathrow.h32655400.Hotel-Information) > > [Impressive Playa Granada Golf](https://www.expedia.co.uk/Motril-Hotels-Impressive-Playa-Granada-Golf.h2911084.Hotel-Information) > > [Anglers paradise and great family holiday place](https://www.expedia.co.uk/Makarora-Hotels-Anglers-Paradise-And-Great-Family-Holiday-Place.h37278832.Hotel-Information) > > [Rainforest Retreat](https://www.expedia.co.uk/Franz-Josef-Glacier-Hotels-Rainforest-Retreat.h7088168.Hotel-Information) > > [Rosewood Matakauri](https://www.expedia.co.uk/Queenstown-Hotels-Matakauri-Lodge.h1097561.Hotel-Information) > > [Pickalbatros Hotel du Golf](https://www.expedia.co.uk/Marrakech-Hotels-Hotel-Du-Golf-Rotana.h4485836.Hotel-Information) > > [Grand Park Hotel Rovinj by Maistra Collection](https://www.expedia.co.uk/Rovinj-Hotels-Grand-Park-Hotel-Rovinj.h34782112.Hotel-Information) > > [Slieve Donard](https://www.expedia.co.uk/Newcastle-Hotels-Slieve-Donard-Resort-And-Spa.h890512.Hotel-Information) > > [5 Star Hotels in Elgin](https://www.expedia.co.uk/5Star-Elgin-Hotels.s50-0-d5589.Travel-Guide-Filter-Hotels) > > [Lara Barut Collection-Ultra All Inclusive](https://www.expedia.co.uk/Antalya-Hotels-Lara-Barut-Collection.h1207007.Hotel-Information) > > [ibis Rotorua](https://www.expedia.co.uk/Rotorua-Hotels-Ibis-Rotorua.h1131218.Hotel-Information) > > [All-Inclusive Hotels in Costa Calida](https://www.expedia.co.uk/Costa-Calida-Hotels-All-Inclusive-Hotel.0-0-d6050507-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Caldicot Castle](https://www.expedia.co.uk/Caldicot-Castle-Hotels.0-l553248621532491483-0.Travel-Guide-Filter-Hotels) > > [Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World](https://www.expedia.co.uk/Tulum-Hotels-WAKAX-HACIENDA.h72542835.Hotel-Information) > > [Beach Resorts & Hotels in Albania](https://www.expedia.co.uk/Destinations-In-Albania-Beach-Hotels.0-0-d2-tBeachHotels.Hotel-Filter-Destinations) > > [The Busby Hotel](https://www.expedia.co.uk/Glasgow-Hotels-The-Busby-Hotel.h10004759.Hotel-Information) > > [Spa Hotels in Birmingham City Centre](https://www.expedia.co.uk/Birmingham-City-Centre-Birmingham-Hotels-Spa-Hotels.0-n6196039-0-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Apartments Stratford-upon-Avon](https://www.expedia.co.uk/Stratford-Upon-Avon-Apartments.d5703-aaApartments.Travel-Guide-Accommodation) > > [Richmond Holiday Park](https://www.expedia.co.uk/Richmond-Hotels-Richmond-Holiday-Park.h29218591.Hotel-Information) > > [Hotels in Howden](https://www.expedia.co.uk/Howden-Hotels.d182549.Travel-Guide-Hotels) > > [Dublin 8 Apartments](https://www.expedia.co.uk/Dublin-Hotels-Dublin-8-Apartments.h37923437.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to San Francisco (SFO)](https://www.expedia.co.uk/lp/flights/man/sfo/manchester-to-san-francisco) ### Activities ---