Title: Emerald Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Emerald Hotel Luxury hotel connected to the convention centre in Gisborne with free parking ![Balcony](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/5ca03836.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Suite, River View | Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/c3d68d55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/7652cdf1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with digital channels](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/acee51f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/11b96a0e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Connected to the convention center, Emerald Hotel offers an eco-friendly stay with practical amenities. Guests enjoy a seasonal pool, business center, WiFi, easy luggage storage, a sunlit terrace, and consistently helpful staff. 8.2 Very good ## Popular amenities - Pool - Parking included - Housekeeping - Air conditioning - Free WiFi - Business services £77 includes taxes & fees 18 Oct - 19 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/125c95ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 King Bed 7.8 Good 27 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Premium bedding Pillow-top bed Blackout curtains - 1 bedroom - Sleeps 3 - 1 King Bed ![Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/9696136f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Pool View 8.0 Very good 12 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Pillow-top bed Blackout curtains Premium bedding - Sleeps 4 - 1 King Bed OR 2 Single Beds ![Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/9696136f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, River View 8.4 Very good 13 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Pillow-top bed Blackout curtains Premium bedding - River view - Sleeps 4 - 1 King Bed OR 2 Single Beds ![Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/6a3f8217.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 7 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Pillow-top bed Blackout curtains Premium bedding - Sleeps 2 - 1 King Bed ![Executive Apartment | Premium bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/4596f64c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Pillow menu Pillow-top bed Blackout curtains Premium bedding - Sleeps 5 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGisborne-Hotels-Emerald-Hotel.h2598719.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGisborne-Hotels-Emerald-Hotel.h2598719.Hotel-Information) ## About the area Located on a river, Emerald Hotel is in Gisborne Central neighbourhood and is connected to the convention centre. Tairawhiti Museum and East Coast Museum of Technology are cultural highlights, and some of the area's activities can be experienced at Longbush Wines and Gisborne Harbour. Gisborne i-SITE Mini Golf and Titirangi Reserve are also worth visiting. Discover the area's water adventures with kayaking, windsurfing and sailing nearby, or enjoy the great outdoors with ecotours. [Visit our Gisborne travel guide](https://www.expedia.co.uk/Gisborne.dx1327) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.66783%2C178.02770&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QxQlKhiR4T0psBCURwQ6qZxAX2Q=) 13 Gladstone Road,Gisborne 4040, Gisborne, 4040 ### What's nearby - Gisborne Harbour - 6 min walk - 0.4 miles - Tairawhiti Museum - 8 min walk - 0.5 miles - Te Poho-o-Rawiri Meeting House - 16 min walk - 0.9 miles - Midway Beach - 2 min drive - 1.3 miles - Gisborne Hospital - 7 min drive - 3.1 miles ### Getting around - Gisborne (GIS) - 7 min drive ### Restaurants - ‪Burger King - ‬10 min walk - ‪Curbside Kitchen - ‬2 min drive - ‪Subway - ‬14 min walk - ‪McDonald's - ‬6 min walk - ‪Columbus - ‬9 min walk ## About this property ### Emerald Hotel Luxury eco-certified hotel located in Gisborne Central Emerald Hotel provides amenities, such as a terrace and a business centre. Guests can connect to free in-room WiFi. Other perks include: - A seasonal outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - An electric car charging station, meeting rooms and a front desk safe - Luggage storage, smoke-free property and a lift - Guest reviews speak highly of the helpful staff Room features All guest rooms at Emerald Hotel feature perks, such as premium bedding and pillow menus, in addition to amenities, such as free WiFi and air conditioning. More amenities include: - Pillowtop mattresses and free cots/infant beds - Bathrooms with separate baths/showers and free toiletries - 40-inch flat-screen TVs with digital channels - Coffee/tea makers, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Front of property – evening/night](https://images.trvl-media.com/lodging/10000000/9630000/9625600/9625565/005cd090.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waikanae Beach Motel Awapuni - Parking included - Free WiFi - Air conditioning - Laundry 8.6 Excellent 344 reviews £66 includes taxes & fees 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=9625565&PinnedHotelID=9625565&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9627200/9627200/fecea5e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Harbour Motor Inn, Gisborne Gisborne Central - 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Parking included - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 324 reviews £69 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=3556650&PinnedHotelID=3556650&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/10000000/9630000/9624400/9624326/908ec8e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel Oasis, Gisborne Tamarau - Pool - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 479 reviews £79 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=9624326&PinnedHotelID=9624326&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/10000000/9630000/9623800/9623729/1bab3a9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### White Heron Motor Lodge Te Hapara - Parking included - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 340 reviews £84 includes taxes & fees 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=9623729&PinnedHotelID=9623729&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2230000/2220200/2220158/0be38acd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tudor Park Motel Lytton West - Parking included - Free WiFi - Air conditioning - Parking available 9.2 Wonderful 213 reviews £70 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=2220158&PinnedHotelID=2220158&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Free covered self parking on site - Limited on-site parking - Onsite parking includes off-street options ### Things to do - Seasonal outdoor pool ### Family friendly - In-room cot - Seasonal outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - On a river - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 40-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 9:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 3 per cent for credit card payments The front desk is open daily from 8:00 AM - 8:30 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: NZD 150.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Credit card charges are subject to a surcharge of 3 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from November to March The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Emerald Gisborne Emerald Quality Hotel Gisborne Quality Emerald Gisborne Quality Hotel Emerald Quality Hotel Emerald Gisborne Quality Hotel Gisborne Emerald Hotel Gisborne Emerald Hotel Hotel Emerald Hotel Gisborne Emerald Hotel Hotel Gisborne ## Frequently asked questions ### Does Emerald Hotel have a pool? > Yes, this property has a seasonal outdoor pool. ### How much does it cost to stay at Emerald Hotel? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Emerald Hotel on 18 Oct 2025 start from £76.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Gisborne-Hotels-Emerald-Hotel.h2598719.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Emerald Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Emerald Hotel? > Self-parking is free at this property. ### What time is check-in at Emerald Hotel? > Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Emerald Hotel? > Checkout is at 10 AM. ### Where is Emerald Hotel located? > Located in Gisborne Central, this luxury hotel is within a 5-minute walk of Te Tauihu Turanga Whakamana and Longbush Wines. Gisborne Wine Centre and Tairawhiti Museum are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Emerald Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 300 8 - Good 274 6 - Okay 113 4 - Poor 58 2 - Terrible 20 ### 8.4/10 Cleanliness ### 8.2/10 Staff & service ### 7.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 8/10 Good #### Niamh 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central location, reasonably priced, very clean and spacious rooms. ##### Niamh Stayed 1 night in Sep 2025 ### 8/10 Good #### Brendan 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities LOCATION WAS GREAT, WALKING DISTANCE FROM RESTRAUNTS, BARS, SHOPS. ##### Brendan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Joe 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was close to where we wanted to be ##### Joe Stayed 1 night in Aug 2025 ### 8/10 Good #### Andrew 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Plenty of space in the rooms, great views overlooking the river with a large balcony and huge table, full size bath and huge bathroom with loads of counter space ![](https://a.travel-assets.com/ugc/hotel-reviews/8dd558d7-06e4-4192-b6b7-9c41ec973f06-1756798689218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/331d929b-c742-4c00-8088-7abf840ec18d-1756798680655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69acf21e-b123-4efb-9586-9886a469e0bd-1756798689686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60561152-ddc0-4cf0-9f5c-59908f9e7b37-1756798685575.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Te Nui 10 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Abit confusing to get to our room but we enjoyed our comfortable stay! ##### Te Nui Stayed 1 night in Aug 2025 ### 4/10 Poor #### Robbie 11 Aug 2025 Disliked: Property conditions & facilities Bed was comfortable, big rooms but hotel is very rundown and parking is very limited and tight to get around in the parking building. ##### Robbie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lavinia 9 Aug 2025 Front desk was a bit rowdy when i checked in. Room could do with a bit of spruce up with paint here and there. Over all enjoyed my stay ##### Lavinia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nirvana 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice ##### Nirvana Stayed 1 night in Jul 2025 ### 8/10 Good #### Amanda 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, great views, lovely check in staff. The only thing missing is the teaspoons for your cup of tea!!! ##### Amanda Stayed 1 night in May 2025 ### 10/10 Excellent #### john 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was excellent ##### john Stayed 2 nights in Feb 2025 ### 8/10 Good #### Taryn 5 Jun 2025 Liked: Cleanliness, property conditions & facilities Close proximity to Tatapouri restaurant and central to city centre. Enjoyed walk down the street and people watching. City feels safe v ##### Taryn Stayed 2 nights in May 2025 ### 8/10 Good #### Leanne 10 May 2025 Liked: Cleanliness, staff & service A lot cleaner than i thought as read the reviews. I would stay again ##### Leanne Stayed 2 nights in May 2025 ### 4/10 Poor #### Janene 23 Sept 2025 Disliked: Staff & service, amenities, property conditions & facilities Found the staff upon arrival pre occupied and not useful with information. Lack of parking and access to the hotel from the parking areas was not used friendly. Room quite strong smell of cleaning products and caused wheezy chest. Lack of amenities in room - utensils and plates provided but no heating equipment such as a microwave. ##### Janene Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Rosemary 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities we enjoyed our stay ##### Rosemary Stayed 2 nights in Nov 2024 ### 8/10 Good #### ? 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is spacious and the location is good. The staff is friendly. ##### ? Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Robyn 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff. Friendly and accomodating. ##### Robyn Stayed 3 nights in Apr 2025 ### 4/10 Poor #### Orini 10 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The place was dirty, my room had a faulty light that couldn't be fixed until the sunday I was checking out, the place overall had a eerie feel and reception was never there. terrible facilitties. ##### Orini Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jenn 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Thank you whanau, top notch stay. ##### Jenn Stayed 2 nights in Dec 2024 ### 8/10 Good #### Janie 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Janie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Angellica 27 Jan 2025 Liked: Staff & service, amenities, property conditions & facilities Me and my husband had an awesome stay everything was perfect 🙂 ##### Angellica Stayed 1 night in Jan 2025 ### 6/10 Okay #### Gary 25 Jan 2025 Liked: Cleanliness, staff & service, amenities Right in the centre of Gisbourne, so Good for all amenities. ##### Gary Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Chris 8 Dec 2024 High recommends for who want to stay overnight as the room is spacious n quiet. ##### Chris Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Lisa 14 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The location is great ##### Lisa Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Jordan 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice kids love it ##### Jordan Stayed 2 nights in Feb 2025 ### 4/10 Poor #### Mark 29 Aug 2025 Liked: Staff & service Disliked: Property conditions & facilities When I first walked in I was greeted by a young lady who was fantastic at checking me in friendly and helpful. Got to my room and it went downhill from there. Jug didn’t work air conditioning rattled wasn’t circulating the air that well and flat battery in the tv remote( only had 1 replacement battery at reception).Had a look at the air con and the filter was full of lint. No restaurant and the pool look fantastic but was closed and when I had a look from 2nd story looked like it had a small truck load of sand in it. 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