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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.2 out of 5 Very good
905 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationGraffiti Street1 min walk
Popular LocationGhent Town Hall2 min walk
Popular LocationBelfry of Ghent3 min walk
AirportBrussels (ZYR-Brussels Midi Train Station)40 min drive

Choose dates to view prices

  • Superior Double Room, Multiple Beds (No Parking)

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 King Bed
    More detailsSuperior Double Room, Multiple Beds (No Parking)
  • Superior Double Room, 1 Double Bed with Sofa bed (No Parking)

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSuperior Double Room, 1 Double Bed with Sofa bed (No Parking)
  • Superior Double Room, 1 Double Bed

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Double Room, 1 Double Bed
  • Executive Double Room, Multiple Beds

    Room amenities

    • Sleeps 3
    • 1 Double Bed, 1 Double Sofa Bed and 1 King Bed
    More detailsExecutive Double Room, Multiple Beds

About this area

Ghent

Located in Ghent's Ghent City Centre neighbourhood, Novotel Gent Centrum is in the city centre. Gravensteen Castle and Ghent Cloth Hall are local landmarks, and travellers looking to shop may want to visit Langemunt Shopping Center and Old Fish Market. Van Eyck Swimming Pool and World of Kina: The Garden are also worth visiting. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's central location.
Visit our Ghent travel guide
View in a map
Popular Location

What's nearby

  • Graffiti Street - 1 min walk
  • Ghent Town Hall - 2 min walk
  • Belfry of Ghent - 3 min walk
  • St. Nicholas' Church - 3 min walk
  • Masons' Guild Hall - 4 min walk

Getting around

  • Ghent-Dampoort Station - 17 min walk

About this property

Novotel Gent Centrum

3-star Ghent hotel in Ghent City Centre, walk to Gravensteen Castle
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 117 rooms provide conveniences such as sitting areas and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Novotel Gent Centrum offers 117 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. LCD televisions come with satellite channels and pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (EUR 9.90 per 24-hour period)

Parking and public transport

  • No on-site parking available
  • Parking nearby: EUR 26 per day

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 21 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (1808 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains

Bathroom

  • Hairdryer

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in between 2:00 PM and anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 18 March 2020 to 27 September 2020 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 1 October to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Fee for wired Internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 26 per day
  • Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Can I cancel my reservation for free at Novotel Gent Centrum and receive a full refund?
Yes, Novotel Gent Centrum offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Gent Centrum cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Gent Centrum have a pool?
Yes, this property has an outdoor pool.
Is Novotel Gent Centrum pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night.
How much is parking at Novotel Gent Centrum?
This hotel doesn't offer parking.
What time is check-in at Novotel Gent Centrum?
Check-in is from 2:00 PM to anytime.
What time is check-out at Novotel Gent Centrum?
Checkout is at 11 AM.
Where is Novotel Gent Centrum located?
Located in Ghent City Centre, this hotel is within a 5-minute walk of Court of Ryhove, Gravensteen Castle and Saint Bavo Cathedral. Graffiti Street and Ghent Town Hall are also within 5 minutes. Ghent-Dampoort Station is 17 minutes by foot.
4.2
Very good
905 reviews
5 - Excellent
358
4 - Good
437
3 - Okay
88
2 - Poor
16
1 - Terrible
6

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
The bed was super uncomfortable and pillows were even worse, it should be an easy change that will make a big difference
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel, would stay again! Fab location.
Comfy room, perfect for our stay. Decent shower, handy fridge, tea & coffee, beds were ok, nice to have BBC1 & the location was fab.
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Great central location. Rooms are quite basic in furnishings
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
Stayed 3 nights in Dec 2019

4/5 Good

Hotel does the job, the location is the highlight.
Everything was good, and met our relatively non-picky standards. Location was excellent and far exceeded our expectations. Overall the staff felt a bit ambivalent. I would recommend this hotel based on the convenience of the location. Everything met expectations, but just felt average and staff never felt overly helpful, just looking to meet an average experience. However the location can not be beat, and yes the parking garage is just as tight to navigate as all the previous reviews mention-but we managed.
Stayed 3 nights in Dec 2019
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