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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.0 out of 5 Very good
348 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationOld Fish Market1 min walk
Popular LocationGravensteen Castle2 min walk
Popular LocationMonastery of the Carmelite Fathers3 min walk
AirportKortrijk (KJK-Kortrijk-Wevelgem Intl.)47 min drive

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  • Standard Double or Twin Room

    4.1/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double or Twin Room
  • Executive Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsExecutive Double or Twin Room
  • Standard Double Room Single Use

    Room amenities

    • 269 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double Room Single Use
  • Executive Double Room Single Use

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    More detailsExecutive Double Room Single Use
  • Luxury Double or Twin Room

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsLuxury Double or Twin Room
  • Luxury Double Room Single Use

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    More detailsLuxury Double Room Single Use
  • Budget Room

    5/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsBudget Room
  • Suite

    Room amenities

    • 861 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite

About this area

Ghent

Located in Ghent's Ghent City Centre neighbourhood, Hotel Gravensteen is in the city centre and near a train station. Bourgoyen-Ossemeersen Nature Reserve and Blaarmeersen Recreation Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Citadel Park and King Albert Park. World of Kina: The Garden and Ghent University Botanical Garden are also worth visiting. Our guests appreciate the hotel's central location.
Visit our Ghent travel guide
View in a map
Popular Location

What's nearby

  • Old Fish Market - 1 min walk
  • Gravensteen Castle - 2 min walk
  • Monastery of the Carmelite Fathers - 3 min walk
  • St. Nicholas' Church - 5 min walk
  • Big Cannon - 5 min walk

Getting around

  • Ghent-Dampoort Station - 20 min walk

About this property

Hotel Gravensteen

3-star Ghent hotel in Ghent City Centre, walk to Gravensteen Castle
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a business centre and conference space. All 49 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Other amenities available to guests include room service (during limited hours), hairdryers and safes.
Hotel Gravensteen offers 49 forms of accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 22 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Dutch
  • English
  • French
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (43 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 11 PM

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 22 per night
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Gravensteen
Gravensteen Ghent
Gravensteen Hotel
Hotel Gravensteen
Hotel Gravensteen Ghent
Gravensteen Hotel Ghent
Hotel Gravensteen Hotel
Hotel Gravensteen Ghent
Hotel Gravensteen Hotel Ghent

Frequently asked questions

Can I cancel my reservation for free at Hotel Gravensteen and receive a full refund?
Yes, Hotel Gravensteen offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Gravensteen cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Gravensteen pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day.
How much is parking at Hotel Gravensteen?
Self-parking is available for EUR 22 per night. Limited spots are available.
What time is check-in at Hotel Gravensteen?
Check-in is from 3 PM to 11 PM.
What time is check-out at Hotel Gravensteen?
Checkout is at 11 AM.
Where is Hotel Gravensteen located?
Located in Ghent City Centre, this hotel is steps away from Old Fish Market and Gravensteen Castle. Saint Bavo Cathedral is 0.5 mi (0.7 km) away. Ghent-Dampoort Station is 20 minutes by foot.
4.0
Very good
348 reviews
5 - Excellent
105
4 - Good
172
3 - Okay
51
2 - Poor
13
1 - Terrible
7

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the heart of Ghent.
Gracious, helpful staff. Comfortable room and terrific breakfast in charming breakfast room. And amazing location; one can see the major sites in a few minutes walk. We would definitely stay there on our return to Ghent.
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
An Ideal hotel if you are wanting to stay in the heart of Ghent. Our one night stay for the Christmas markets was very pleasant.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Hotel Gravensteen
Had a great time on a family weekend break. Parking a big bonus and a free room upgrade on arrival with a fantastic view of the castle of the counts. Staff friendly and helpful. Was a cold weekend but the heating was excellent. Absolutely nothing to complain about, we will return.
Stayed 3 nights in Dec 2019

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