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"The view was amazing and the food was really good. Dinner was delicious and the service was excellent. The spa area and breakfast were also very good. However, the room unfortunately did not meet our expectations, especially considering we paid extra for a superior room. The condition of the room was not great, several power outlets didn’t work, there was an unpleasant smell coming from the toilet, and the balcony wall had some visible damage. Bathrobes were initially missing, but they were provided quickly after we asked. Overall, we still enjoyed our stay and would come again, but we would definitely choose a better room next time."

"Staff were exceptionally welcoming and helpfully throughout our stay"

"Wonderful, helpful and friendly staff.The breakfast was great. The location and views could not be better. Convenient to trains and busses. Excellent value."

"The gym, pool, spa is under construction. There are close to zero amenities at the moment. Only a bedroom with a few machines posing as a gym, and the bar. I can imagine this hotel is great when amenities are offered. Without, the price is not justified at all. The lack of amenities was not clear when we booked, and we regretted spending a high price per night for the current offering. "

"Loved our stay!!"

"This may be my favorite hotel of all time. I will continue to come back to this hotel for future visits. It is simply gorgeous and has wonderful amenities."

"Clean room, friendly staff and great location. I had a wonderful stay and will return in the future."

"Comfy hotel for the price. Staff was polite and the location was amazing. Only critique I have is they could clear the snow in the parking lots a little more so there’s more parking spots. "

"The Alpen Chalets were very good - clean, lot of space for 3 adults. Service was great in the Restaurant Senger and the food was delicious. We had breakfast and dinner in Restaurant Senger for nearly 5 days and we liked the food. Spa with massages is also very good. In general excellent experience. This was our 3rd visit during Christmas times and we like it here."