Interior entrance

Reviews of Hotel Penaga

4.5 out of 5
Hotel Penaga
Corner Of Jalan Hutton & Lebuh Clarke, Georgetown, George Town, Penang

Reviews

8.6

Excellent

Rating 10 - Excellent. 174 out of 374 reviews" "
Rating 8 - Good. 155 out of 374 reviews" "
Rating 6 - Okay. 29 out of 374 reviews" "
Rating 4 - Poor. 10 out of 374 reviews" "
Rating 2 - Terrible. 6 out of 374 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

wing keong

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
7am breakfast, only 1 person is working and not quite ready to serve your guests. Coffee machine not working and no one to ask. No one is there. The bread is straight out from the fridge. The location is next to a motorcycle shop. Very noise when they are testing their customers bike. Room is clean.
Stayed 1 night in Feb 2020
Response from Sales Executive on 4 Mar 2020
Dear Wing Keong, We thank you for chosen Hotel Penaga during your vacation in Penang. We sincerely apologized for the inconvenienced occurred during the stay in regards services in our restaurant. This feedback has been convey to our F&B and kitchen team for them to improve for better service in future. Please note that we appreciated of your support and we hope to see you again in the future.

4/10 Poor

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Not too great hotel
Very noisy location. Had to switch room for better sleeping. Bed sheets were poorly washed and sanitized
Stayed 3 nights in Jan 2020
Response from Sales Executive on 22 Jan 2020
Dear Mr Michael, Thank you for sharing your recent experience with us in this review. Please accept our sincere apologies for the unfortunate bed sheets stained and noisy from the street during your stay. The Penaga team would like to extend a genuine apology for the discomfort and disappointment caused during your stay with us. Rest assured we will rectify the problems addressed to our team leaders. Again, thank you for your constructive review which helps us to enhance our service.

8/10 Good

Mable

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel you don’t want to miss 💓
Very cosy hotel With love and style place Love to go back Highly recommend this hotel in Ipoh...
Stayed 3 nights in Jan 2020
Response from Sales Executive on 22 Jan 2020
Dear Mable, Thank you for staying with us and your generous comment. We are glad to know that you have enjoyed your stay. Looking forward to welcoming you to the hotel again in the near future.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Location is very good and staff friendly, but concierge services were poor when seeking advice re places to eat. The room was comfortable and had a nice balcony, but one floorboard was broken, covered by a mat. Breakfast was disappointing - many items in the warmers were cold and it was hit and miss getting eggs cooked the way you liked depending on who was on duty. Often food that had run our was not restocked in a timely manner at times leaving little choice. Overall it appeared that the kitchen was understaffed and not particularly vigilant.
Stayed 6 nights in Jan 2020
Response from Sales Executive on 22 Jan 2020
Dear Valued Guest, Thank you for sharing your recent experience with us in this review. The Penaga team would like to extend a genuine apology for the discomfort and disappointment caused during your stay with us. Rest assured we will rectify the problems addressed to our team leaders. Again, thank you for your constructive review which helps us to enhance our service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Sales Executive on 9 Jan 2020
Dear Valued Guest, We thank you for your rating us. We hope to see you again in future.

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice traditional style house hotel.
Stayed 2 nights in Dec 2019
Response from Sales Executive on 9 Jan 2020
Dear Francisco, Thank you for staying with us and your generous comment. We are glad to know that you have enjoyed your stay. Looking forward to welcoming you to the hotel again in the near future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute, but the hardest mattresses ever
This hotel is *super* cute, and the breakfast spreads were quite good (I've had better, but those were pretty extreme). The location is great for walking around downtown. Note that the Transfer rooms require walking up two flights of stairs. The wifi speed was good, but maxed out on three devices. The second day there wasn't a lot of hot water for some reason. Check-in was a bit slow, but not unreasonably so. My biggest problem was that the beds were *super* hard. While I hope to visit Penang again, I won't be staying at this hotel just because of the mattresses, they were that bad. It was practically just a 1-inch layer of foam on top of a box-spring, it was that hard. Unfortunately hard mattresses are sort of a southeast asian thing so I am not sure other places will be much better either.
Stayed 3 nights in Dec 2019
Response from Sales Executive on 9 Jan 2020
Dear Valued Guest, Thank you for having chosen Hotel Penaga as your choice of accommodation during your recent trip to Penang. First and foremost, we would like to thank you for taking the time to send us an email on your experience staying with us. We have noted your valuable comments on the breakfast and the mattress.This feedback has been conveyed to our team to look into this matter. We would like to let you know that we are appreciated of your support and we look forward to the pleasure of being service to you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location. It had everything you need and very comfortable as well. Can be a little noisy as it’s located on a main road but it’s not too bad and they do provide you with ear plugs. Excellent staff, everything is as described on the site as well.
Stayed 1 night in Dec 2019
Response from Sales Executive on 19 Dec 2019
Dear Valued Guest, We would like to thank you for your recent stay with us and sharing your stay experience here. We appreciated of your support and we are looking forward to see you again in future.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Sales Executive on 17 Dec 2019
Dear Jason, We thank you for your recent stay with us and rating us. We wish you have a wonderful day ahead.

10/10 Excellent

Anon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel ideally located at the edg3 of the old to2n.
Stayed 6 nights in Nov 2019
Response from Sales Executive on 16 Dec 2019
Dear Anon, We thank you for your recent stay with us and write us an reviews here. We are glad to know that you have enjoy the stay. We hope to see you again in future and we wish you have a pleasant day ahead.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Sales Executive on 16 Dec 2019
Dear Valued Guest, We thank you for your recent stay and rating us!

10/10 Excellent

Bernd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Sale Executive on 10 Dec 2019
Dear Bernd, We thank you for your stay with us and rating us here. We wish to see you again in future and wish you have a wonderful day ahead.

10/10 Excellent

Margaret, HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and uniquely conserved hotel. Great experience!
Stayed 1 night in Nov 2019
Response from Sales Executive on 2 Dec 2019
Dear Margaret, We thank you for your recent stay with us and compliments of our staffs. We are beyond glad to know that we have lived up to your expectation during the stay. We hope to see you again in future and we wish you have a wonderful day ahead.

10/10 Excellent

Sakkrapong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Sales Executive on 2 Dec 2019
Dear Sakkrapong, Thank you for your staying with us and rating us in this reviews. We hope to see you again in future.

6/10 Okay

Ching Miu

Disliked: Cleanliness
Online view differs quite a bit from the actual
Overall experience is okay. Service staff are accommodating. The only not so pleasant experience is the constant body odor in the room - not sure if it's from the guest prior to my stay or it's from the housekeeper who cleans my room. I had to open the window and put the fan in full blast whenever I return to my room.
Stayed 3 nights in Nov 2019
Response from Sales Executive on 29 Nov 2019
Dear Ching Miu, We would like to thank you for your recent stay with us and we hope you have enjoy the stay. We apologized for the inconvenienced due to unpleasant odor in your room during the stay. We taken note on your generous comment about our Housekeeping and this matter has been briefed to our team for further action. We hope to see you again in future and we wish you have a wonderful day ahead.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
felt heritage atmosphere which is good experience for us.
Stayed 2 nights in Oct 2019
Response from Sales Executive on 7 Nov 2019
Dear Valued Guest, Thank you very much for staying with us. We are certainly glad that we have lived up to your expectation during your recent stay with us. We hope to see you again in future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stated the breakfast hour starts at 7:00am but during my stay it open at 7:20am. Others than that overall is good.
Stayed 4 nights in Oct 2019
Response from Sales Executive on 7 Nov 2019
Dear Valued Guest, Thank you for choosing Hotel Penaga during your recent trip to Penang. We thank you for your support and we appreciate your constructive comments and feedback. We have noted your valuable comments on the delayed of the restaurant operation hours and action has been taken to rectify these areas. We are looking forward to welcoming you again in near future and have a great day ahead.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on the edge of GeorgeTown, which is an easy walk away. The hotel offered an overall old school charm bringing back memories of the times spent in Singapore in the mid 60's. Room comfortable and big. Bed a tad too hard for my liking, but OK. Nice decor, balcony over looking the green and lush courtyard with interesting bird life. Just a tad noisy because of traffic (motor scooters with dodgy silencers!). Plenty of very good eateries in the general location, including 2 rather good hawker centers nor more than 5-6 mins away on foot.
Stayed 4 nights in Oct 2019
Response from Sales Executive on 7 Nov 2019
Dear Valued Guest, We thank you for your recent stay with us and we hope you enjoy the stay. We are glad to know that you are happy with the room and facilities provided. We hope to see you again in future and we wish you have a wonderful day ahead.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, feel sence
Stayed 1 night in Oct 2019
Response from Sales Executive on 21 Oct 2019
Dear Valued Guest, We thank you for your recent stay with us and we hope you have enjoyed the stay. We are glad to know that we have lived up to your expectation during the stay. We hope to see you again in future and wish you have a wonderful day ahead.

8/10 Good

Youngran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There is a motorbike repair shop nearby. We were quite surprise by the noise when we got there. I
Stayed 1 night in Oct 2019
Response from Sales Executive on 17 Oct 2019
Dear Youngran, Thank you for your recent stay with us. We apologized for the inconvenience occurred during your stay due to our hotel location at the middle of Georgetown. Perhaps in future you can book with us at room with balcony which is more quiet. We hope to see you again in future and we wish you have a pleasant day ahead.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect! We stayed in rooms on the busy street side but the hotel provided us with ear plugs! The decor is beautiful. The staff are very friendly! Would very much recommend!
Stayed 2 nights in Oct 2019
Response from Sales Executive on 17 Oct 2019
Dear Julie, We would like to thank you for your recent stay with us. We are glad to know that you are enjoy the stay and like the hotel decoration. Thank you for the compliments of our staff services and this is will convey to our staffs. We appreciated of you support and we hope to see you again in future.

10/10 Excellent

WeiZhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Sales Executive on 7 Oct 2019
Dear Wei Zhong, Thank you for your recent stay and rating us and we are glad to know that you are happy with our services. We hope to see you again in future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Sales Executive on 12 Sept 2019
Dear Valued Guest, Thank you for your stay with us and we hope you have enjoyed the stay. We appreciated of your support and we are looking forward to see you again in future.

10/10 Excellent

ben, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice style of furniture. Had an authentic experience over other more modern establishments. Also so central in Georgetown, everything is just a walk away!
Stayed 3 nights in Aug 2019
Response from Sales Executive on 10 Sept 2019
Dear Ben, We thank you for your recent stay with us and taking your time to write us an review here. We are glad to know that we have lived up to your expectation during your stay with us. We wish to see you again in the near future and we wish you have a wonderful day ahead.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Unfortunate incident
Beware if you got a duplex room with stairs. The stairs is so slippery despite us being very careful both of us slipped and got injured. When we inform the front desk they were not concerned at all and just nod. Another guest heard our conversation and mentioned she nearly slipped as well but it was a room without stairs. Please take note and for kids and elderly please do not book the room with stairs. There's a lot of dusts as well. Cleanliness not that good
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, spacious, clean, great value and surprisingly quiet given its location. I would highly recommend Hotel Penaga to anyone visiting George Town.
Stayed 2 nights in Jul 2019
Response from Hasrol Azman on 13 Aug 2019
Dear Valued Guest, Thank you very much for staying with us. We are certainly glad that we have lived up to your expectation during your recent stay with us. We would like to let you know that we are appreciated of your support and we look forward to the pleasure of being service to you again.

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019
Response from Hasrol Azman on 13 Aug 2019
Dear Valued Guest, Thank you for your rating. We are looking forward to see you again.

10/10 Excellent

Mei Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel room is comfortable and staff are nice.
Stayed 2 nights in Jul 2019
Response from Hasrol Azman on 13 Aug 2019
Dear Mei Sum, Thank you for staying with us and your generous comment. We are glad to know that you have enjoyed your stay. Looking forward to welcoming you to the hotel again in the near future.

10/10 Excellent

UmeTKY, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavy thunderstorm in the midnight made me awake. The room must be soundproof
Stayed 1 night in Jul 2019
Response from Hasrol Azman on 13 Aug 2019
Dear Ume Tky, Thank your for your stay with us and we hope you have enjoyed the stay. We apologize for the inconvenience caused during the stay and we have notify on your feedback to our management. We are looking forward to see you again ion near future.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except. the internet was patchy kept losing the connection
Stayed 4 nights in Jul 2019
Response from Hasrol Azman on 13 Aug 2019
Dear Valued Guest, Thank for your recent stay with us and thank you for sharing your recent experience with us in this review. We have noted your valuable comments on the slow Wi-Fi connection. Action has been taken to rectify these areas. We would like to let you know that we are appreciated of your support and we look forward to the pleasure of being service to you again.

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hasrol Azman on 13 Aug 2019
Dear Vincent, Thank you for your rating. We are looking forward to see you again in near future.

8/10 Good

DerekL, Taipei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to old George Town area and convenient to walk around. Hotel itself is mordernized from an old bulding and the room is full of antique furnitures and decoration. Good for short stay and exploration old town!
Stayed 1 night in Jul 2019
Response from Hasrol Azman on 13 Aug 2019
Dear Derek, Thank you for staying with us and your generous comment. We are glad to know that you have enjoyed your stay. Looking forward to welcoming you to the hotel again in the near future.

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Hasrol (Sales & Reservation Executive) on 4 Jul 2019
Thank you very much for staying with us. We are certainly glad that we have lived up to your expectation during your recent stay with us. We would like to let you know that we are appreciated of your support and we look forward to the pleasure of being service to you again.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and enjoyable
Hotel interior was lovely, spacious and room was very comfortable. Located quite centrally to the main restaurants and attractions. Staff were friendly and helpful
Stayed 1 night in May 2019
Response from Hasrol (Sales & Reservation Executive) on 4 Jul 2019
Dear Stephanie, Thank you very much for staying with us. We are certainly glad that we have lived up to your expectation during your recent stay with us. We would like to let you know that we are appreciated of your support and we look forward to the pleasure of being service to you again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Okay but could be outstanding
Beautiful old style building, myself and friends stayed in one of the villas with a jacuzzi. However, the jacuzzi didn’t work properly, and we also were left without any water supply on more than one occasion. The hotel staff were extremely friendly and keen to help, and overall we enjoyed our stay, but the hotel could definitely do with some investment to maintain what could be an incredible place to stay.
Stayed 2 nights in Apr 2019
Response from Hasrol (Sales & Reservation Executive) on 15 May 2019
Dear Valued Guest, Thank you for having chosen Hotel Penaga as your choice of accommodation during your recent trip to Penang. It was a pleasure having you here. First and foremost, we would like to thank you for taking the time to write us an comment on your experience staying with us. We have noted your valuable comments on the Jacuzzi not being work properly. Action has been taken to rectify these areas. We would like to let you know that we are appreciated of your support and we look forward to the pleasure of being service to you again.

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the room we got- the two bedroom terrace with a kitchen and a lounge room. We really enjoyed having the space. It was clean and inviting. The terrace was even better with the spa in the backyard. We liked having the gym there but the treadmills do need to be replaced. They were also accommodating with the checkout time as we had a late flight. Overall, wee can't wait to return.
Stayed 1 night in Apr 2019
Response from Hasrol (Sales & Reservation Executive) on 15 May 2019
Dear Valued Guest, Thank you very much for staying with us. We are certainly glad that we have lived up to your expectation during your recent stay with us. We would like to let you know that we are appreciated of your support and we look forward to the pleasure of being service to you again.

6/10 Okay

Mo, London

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Not as nice as the photos make out. Air con in suites way too noisy. Basic breakfast. The gym is a joke. Jacuzzi smelled of sewage. No obvious smoke or fire alarms important as building made of wood. Misleading information from staff regarding morning grab taxi and ferry availability. They said it may be difficult to get grab and the ferry would be packed. They were wrong on both accounts. Trying to steer us towards an expensive taxi. Wouldn't stay again.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: well located for what we wanted; huge room; helpful staff. Dislike: Noisy, early starting, motor cycle repair shop across the rad.
Stayed 6 nights in Apr 2019
Response from Hasrol (Sales & Reservation Executive) on 15 May 2019
Dear Valued Guest, Thank you for having chosen Hotel Penaga as your choice of accommodation during your recent trip to Penang. It was a pleasure having you here. We apologize for the inconvenienced caused during your stay due to noisy from the motorcycle shop opposite of the hotel. We looking forward to see you again in near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, garden and pool. Lovely complimentary refreshments. Wanted small meals from restaurant but the special services running at dinner meant this was unavailable. Lunch before 11am was also unavailable. Traffic noise was unfortunate.
Stayed 1 night in Apr 2019

10/10 Excellent

Pik Kow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel with friendly service
Stayed 2 nights in Apr 2019

6/10 Okay

Jochen

Good location, however service needs to be improved, aircon loud and was not efficient
Stayed 2 nights in Apr 2019

10/10 Excellent

Sam, HK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, especially the jacuzzi inside the bathroom, its perfect for refreshing from a tiring day. The room is big, very comfortable. Few things could be improved, the air-conditioning maybe too weak, the variety of breakfast, otherwise all are very nice experience.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Hotel Penaga
Our room was on the second floor, the window was facing the side road so it was a bit noisy with traffic. Otherwise it’s a nice, cozy and private hotel. They provide nice breakfast and simple tea break, although only one or two types each time but the taste is always spot on. Highly recommended but request for a room that doesn’t face this side road.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nicely appointed hotel and friendly service. Hotel Restaurant could stand a creative revamp of their menu.
Stayed 4 nights in Mar 2019

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great, enjoyed our stay
Stayed 2 nights in Feb 2019

8/10 Good

RB, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like our room and the friendliness of all the staff! They are so friendly. What we don’t like is the small size and the location of the swimming pool. We found lots of food flies on the breakfast buffet and the food is also just so so but the free afternoon tea and free wine makes up the difference. We prefer eating out on the street and walking around during the day. The location of the hotel is closed to everything. It’s very convenient to catch taxi, free bus and even the airport bus and the 101 and 102. I think all the buses stop at the same stop in downtown. If you are lost just go to komtor the main bus station then walk back about 10 mins to the hotel. Ask the reception for advice. They are very good and helpful. They even printed out museums information to us. Hotel room is very pretty. Private jacuzzi and massage shower tap. It’s very fancy and hug.That the reason why I booked this hotel. Not disappointing. Even though it is noisy because of the motorcycle shop across the room. We slept very well cuz we were so tired after walking so much under the intense heat in the afternoon and at night. My complaint really is the small size of the swimming pool. There were one same couple using the pool on both afternoon that we were there and no other people are using it. The pool is so small that only two people can be used at the same time. It’s like 4x10 ft long. And also you can see through the bottom on the side cuz it is all glass. What’s a strange combination of it!
Stayed 2 nights in Feb 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation
Great service
Stayed 2 nights in Feb 2019

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely heritage hotel
We had a lovely stay at Hotel Penaga. The hotel and the staff are amazing. George Town is incredible. The only problem was that the wifi was very poor (and my husband and I were needing to still be in contact with work matters). The staff tried very hard to fix the wifi and eventually moved us to a different room. This resolved the problem temporarily. If wifi isn't important, this is a fabulous hotel.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely looking hotel with free afternoon tea and nice buffet breakfasts. We had a free upgrade to a balcony room which was good apart from the fact it was facing the road so a bit noisy, especially from the motorcycle shop opposite. Make sure you like a very firm bed as if so, these wont disappoint!
Stayed 3 nights in Jan 2019