Genshagen Holidays from £226

Beautiful hote, near the Citadel where we attended a concert

The hotel is nicely located and was very close to where we wanted to be which was convenient. The stuff were exceptional, friendly and helpful. The room itself was very nicely designed with only a couple of scruffs here and there but nothing that would prevent me for booking again which I'm likely to do. Overall it was a very pleasant stay.

We arrived to our room and it was terribly hot. We could mange this but the room smelled very strongly of the restaurant food on the main floor. The room was not acceptable to relax or sleep. On top of this, the second room was not clean, there was a build up of dust on surfaces like the side table and TV remote and also hair in the bathroom. We spoke with the hotel staff and they were very accommodating and moved us to a new room the next day. Hotel staff we dealt with was very friendly. I was very excited to stay here as it is listed as an eco-hotel. However, I would not stay here again and do not feel it is a 4-star hotel.

Lovely and attentive staff and bedroom/bathroom very clean Liked the option of having sheets/ towels changed every 3rd day as kinder to the environment

The hotel is very comfortable and we had 2 adjacent rooms on floor 6. They were very clean, the beds were incredibly comfortable and really quiet. The weather was hot but hotel and rooms comfortably cool. The area is within easy reach of restaurants, shops and transport. Would love to return.

Value for money. Convenient, clean and friendly staff. Negative: the bathroom had a weird layout and it smell bad, like a sewage backup.