Gensac Holidays from £202

Room was clean, breakfast was great (apart from the pod coffee machine not working very well), late check out at 12.00 was really helpful and staff were really friendly at the reception desk and at breakfast. The pool wasn’t open which was a shame as it was 26 degrees whilst we were there. I would definitely stay there again as it was so close to the medieval city.

Résidence de Diane was a charming and cozy place to stay. The gardens were beautiful and gave us tropical vibes. Raphael at the front desk was super friendly and apologetic about not being able to put our large family in adjacent suites as requested. One of our rooms had to be switched and they could only give us the largest suite which turned out to be an upgrade, so we liked it. It had two bedrooms, a spacious living room, full kitchen, bathroom, laundry room (washer/dryer), 3 TVs, sunny deck with a table, chairs, and sunbrella, plus drying racks, perfect for our needs. The second suite was smaller but very cozy, townhouse-style with a mezzanine and its own little patio. We loved the AC as it was very hot, the natural light, nice breakfast buffet, friendly housekeeping, cool gym, and pool area with loungers. It’s close to a bus stop and walking distance to Lidl and nice dining options. A few things could be improved: the large suite was echoey and a bit bare (a rug would help!), the kitchen lacked basics like dish soap, sponge, paper towels, and cooking tools like spatulas or cooking spoons. Only one dishwasher pod and one dishcloth were provided. In-room coffee pods weren’t great and kinda hard to use. No pool towels, and the pool isn’t super kid-friendly, there’s no shallow end, and the deck could use some TLC. A playground on the premises would’ve been a great addition for families. Still, we enjoyed our stay and would happily return again!

The room was large and clean and well-appointed. The gentleman who seemed to be the manager was very kind and accommodating. Food was good. Front desk clerk who checked us in argued that breakfast was not included for our price, and I had to pull up the Expedia receipt details - AND she insisted on calling the manager before she honored it. That made for a rough start to our stay. It is not conveniently located to the walled city - I would have probably booked something closer. However, parking onsite was easy and included, and the manager worked very hard to make sure our stay was comfortable and hospitable - which we appreciated.

The location was perfect, accessible and full of character- shops and restaurants nearby as well as a quick walk to the Capitol area and in the front yard of St. S cathedral- beds were very comfortable and the towels soft and thick!

We loved the refurbishment since our previous visits. We loved Kevin, so helpful. But why does the restaurant close in French holidays? Do french people give up eating when they go on holiday????