All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is not my first time here and definitely not the last one. The gym is amazing too
Jorge
Stayed 1 night in Apr 2024
Response from Hilton Geneva Hotel and Conference Centre on 2 May 2024
Dear Jorge, thank you for your loyalty and for taking the time to leave such a positive review. We are delighted that you enjoyed your stay and found our gym fantastic. We look forward to welcoming you back.Hilton Geneva Hotel and Conference Centre
Staff was exceptional! Hotel is very conveniently located. Will be back
Clinton
Stayed 3 nights in Apr 2024
Response from Hilton Geneva Hotel and Conference Centre on 2 May 2024
Dear guest,Thank you very much for your comment. We are delighted that you found our staff exceptional and that you enjoyed our prime location. We look forward to seeing you again. Hilton Geneva Hotel and Conference Centre
Great hotel for quick in and out to Geneva airport. Nice bar too.
Steven
Stayed 1 night in Apr 2024
Response from Hilton Geneva Hotel and Conference Centre on 26 Apr 2024
Hello Steven,Thank you for your positive feedback! We are glad to hear that you enjoyed your stay at our hotel. We look forward to welcoming you back.Best regards,Hilton Geneva Hotel and Conference Centre
6/10 Okay
Carmen
Business traveller
25 Mar 2024
Liked: Cleanliness, staff & service
I liked the gym. Room service was not the best.
Carmen
Stayed 4 nights in Mar 2024
Response from Hilton Geneva Hotel and Conference Centre on 27 Mar 2024
Hello Carmen, thank you for your comments! We are happy to hear that you enjoyed the gym facilities. We are sorry for any inconvenience you experienced with room service. Your comments will be passed on to the relevant team to make improvements. Best regards,Hilton Geneva Hotel and Conference Centre
8/10 Good
Pam
3 Mar 2024
Pam
Stayed 3 nights in Feb 2024
6/10 Okay
Yaser, Shaab
Business traveller
2 Mar 2024
Liked: Cleanliness, staff & service, amenities
Its a good hotel if you are only planning to go to Palexpo
Yaser
Stayed 1 night in Mar 2024
Response from Hilton Geneva Hotel and Conference Centre on 5 Mar 2024
Hello Yaser,Thank you for your comment. Our proximity to Palexpo is indeed one of our hotel's assets. We look forward to welcoming you back.Hilton Geneva Hotel and Conference Centre
Response from Hilton Geneva Hotel and Conference Centre on 12 Feb 2024
Hello Gianny,Thank you for sharing your review. We are glad to know that our proximity to the airport was helpful to you. We hope to see you again soon. Best regards,Hilton Geneva Hotel and Conference Centre
Response from Hilton Geneva Hotel and Conference Centre on 18 Jan 2024
Dear Shaikhah,Thank you for your review. However, your rating seems to indicate that you were not entirely satisfied with your experience, and we would like to know more about what happened. Please do not hesitate to write to us with details, your feedback will help us to evolve and better meet your expectations next time.Best regards,Hilton Geneva Hotel and Conference Centre
Efficient hotel walking distance from Geneva airpo
Easy late check in and a bar which was open late. All service excellent and a good breakfast.
Frances
Stayed 1 night in Jan 2024
Response from Hilton Geneva Hotel and Conference Centre on 16 Jan 2024
Hello Frances, thank you for taking the time to leave a comment. We are delighted that our services met your expectations. We look forward to welcoming you back.Hilton Geneva Hotel and Conference Centre
Response from Hilton Geneva Hotel and Conference Centre on 11 Jan 2024
Hello Jorge, Thank you for sharing your review. We are delighted that you found our establishment convenient. We look forward to welcoming you back soon.Hilton Geneva Hotel and Conference Centre
10/10 Excellent
Danilo, Miami
3 Jan 2024
Property and staff was excellent
Danilo
Stayed 2 nights in Jan 2024
Response from Hilton Geneva Hotel and Conference Centre on 9 Jan 2024
Hello Danilo, We are delighted that you enjoyed our establishment and our staff. Thank you for your kind comment!Hilton Geneva Hotel and Conference Centre
RUN! The hotel had bug and even a cockroach in the room. We didn't have hot water for 3 days! Instead of offering a solution, or even an apology, the staff was just stoic and said they were fixing the problem. Unfortunately I was at a conference and could not leave, but even when asking for a discount for the huge inconvenience they gave me 1 free breakfast. It was almost laughable given I had no hot water for 3 days!
Danielle
Stayed 5 nights in Dec 2023
Response from Hilton Geneva Hotel and Conference Centre on 18 Dec 2023
Dear Danielle,We sincerely apologize for the inconvenience you experienced during your stay. We are very sensitive to your comments, and rest assured that we will take the necessary measures to ensure that these incidents do not recur.Kind regards,Hilton Geneva Hotel and Conference Centre
Response from Hilton Geneva Hotel and Conference Centre on 20 Nov 2023
Dear Vladimir,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon.Hilton Geneva Hotel and Conference Centre
8/10 Good
Tomas
13 Nov 2023
Tomas
Stayed 3 nights in Nov 2023
6/10 Okay
Jimmy
8 Nov 2023
Liked: Cleanliness
extremely Expensive
Jimmy
Stayed 2 nights in Oct 2023
Response from Hilton Geneva Hotel and Conference Centre on 10 Nov 2023
Dear Jimmy, Thank you for your feedback. We understand your concern about the cost, but our prices are in line with the average in the region for a hotel in our category and we constantly strive to provide the best value for our customers. Nevertheless, we look forward to welcoming you back.Hilton Geneva Hotel and Conference Centre
Great service, attentive staff, conveniently located to airport and UN buildings, convenient to public transportation, very comfortable rooms.
Nabeeha
Stayed 3 nights in Oct 2023
Response from Hilton Geneva Hotel and Conference Centre on 16 Oct 2023
Hello Nabeeha,Thank you very much for your review. We're glad to hear that you enjoyed our convenient location and that our services have met your expectations. Our team always strives to provide attentive service. We hope to welcome you back soon!Hilton Geneva Hotel and Conference Centre
10/10 Excellent
Robert
14 Oct 2023
Robert
Stayed 3 nights in Oct 2023
10/10 Excellent
Erika
Business traveller
5 Oct 2023
Overall hotel is very clean. Big and clean room and bathroom, swimming pool, sauna ans steam room are very clean (and superb!!).
Breakfast options are also good.
Staff is friendly, polite, kind and helpful.
Kudos to our shuttle driver to the airport (Faton). Very kind and friendly.
Erika
Stayed 4 nights in Oct 2023
Response from Hilton Geneva Hotel and Conference Centre on 9 Oct 2023
Hello Erika, Thank you very much for sharing your experience with us. We are delighted to know that our establishment and our services met your expectations. We will pass on your compliments to our entire team and look forward to welcoming you back!Hilton Geneva Hotel and Conference Centre
Response from Hilton Geneva Hotel and Conference Centre on 25 Sept 2023
Hello Brian,Thank you for your review! We're glad to hear that our location near the airport was convenient for you! We hope to welcome you back soon. Best regards, Hilton Geneva Hotel and Conference Centre
The shuttle from the airport was very convenient. Being able to be picked up at the airport and checked into your room in 20 minutes was very welcomed after long travels.
Vasant
Stayed 4 nights in Sep 2023
Response from Hilton Geneva Hotel and Conference Centre on 8 Sept 2023
Dear guest, Thank you for your positive feedback! We are delighted to hear that our shuttle service was convenient for you, we strive to make your stay as pleasant as possible. We look forward to welcoming you back soon!Hilton Geneva Hotel and Conference Centre
Response from Hilton Geneva Hotel and Conference Centre on 5 Sept 2023
Hello Angie,Thank you for that compliment. We do everything we can to make our customers feel at home and your satisfaction is our greatest reward!We look forward to seeing you again soon.Hilton Geneva Hotel and Conference Centre
Front desk staff, Omar is very friendly and helpful. He spent time with us about where to go in Geneva for one day.
I gave 4 star for cleanness because there were two pieces of hair left in shower stall
jie
Stayed 1 night in Aug 2023
Response from Hilton Geneva Hotel and Conference Centre on 18 Aug 2023
Dear guest,We would like to thank you warmly for your comments, which are a real reward for the work accomplished by our entire team. We are delighted that our quality of service has met your expectations. Thank you for your compliments to our team, which we will be sure to pass on to them. We are sorry for the shortcomings in your room. Our staff does its best to ensure that this type of incident does not occur.We wish you an excellent day!Hilton Geneva Hotel and Conference Centre
10/10 Excellent
Verified traveller
12 Aug 2023
We love this hotel!
The second time I stay here, this time with my family, and we loved it so much. Friendly staff, comfortable rooms, great amenities and access around town. Cheerful place to be, a wonderful place for a holiday!
Verified traveller
Stayed 3 nights in Aug 2023
Response from Hilton Geneva Hotel and Conference Centre on 16 Aug 2023
Dear guest,Thank you for taking the time to share this wonderful review. We're delighted to hear that everything was just right! It's perfect if our rooms give you the feeling of warmth and comfort you were looking for, and our location allows you easy access to all amenities.We look forward to your next visit.Hilton Geneva Hotel and Conference Centre
Dining in the area was limited, and the prices at the restaurant were quite high.
David
Stayed 1 night in Jul 2023
Response from Hilton Geneva Hotel and Conference Centre on 1 Aug 2023
Hello David,Thank you for taking the time to give us your feedback. We are sorry that you were not completely satisfied with your experience. Please be assured that we do our best every day to ensure the most competitive prices for our customers and that we remain within the average for the region.We look forward to the opportunity to serve you better.Hilton Geneva Hotel and Conference Centre
Response from Hilton Geneva Hotel and Conference Centre on 14 Jul 2023
Dear Aurélie-Anne,Thank you for taking the time to write us this review. We are sorry for the inconveniences encountered due to the state of our establishment. We are aware that our establishment is showing signs of aging, and improvement works will be implemented to remedy this and always guarantee you a pleasant stay.We remain at your disposal for any future request.Hilton Geneva Hotel and Conference Centre.
The hotel it self was very nice and so was the food at the restaurant. However, the service at the restaurant was really poor. It took forever to get a table, orders for beverage was forgotten etc.
Room for improvement.
Rene
Stayed 1 night in Jun 2023
Response from Hilton Geneva Hotel and Conference Centre on 26 Jun 2023
Madame, Monsieur, bonjour,Nous vous remercions de nous avoir fait part de votre si bel avis ! Notre plus belle récompense est de savoir que nos clients sont satisfaits.Mon équipe et moi-même, sommes très heureux d'apprendre que votre séjour vous ait donné entière satisfaction. Vous faire vivre une expérience culinaire unique et agréable est notre seul objectif, et nous faisons de notre mieux pour que cela soit toujours le cas.Je suis triste de découvrir que notre service n'ait pas été à la hauteur. Rassurez-vous, nous accordons une grande importance à la satisfaction de nos clients et nous prenons des mesures pour corriger ces lacunes et fournir un service de qualité supérieure à l'avenir.Nous espérons vous accueillir très bientôt.L'équipe du Hilton Geneva
Response from Hilton Geneva Hotel and Conference Centre on 20 Jun 2023
Hello Christina,Thank you very much for this review. We are delighted that you enjoyed your stay with us. Our location close to Geneva Airport is indeed an asset, and thank you for pointing it out.We hope to see you again soon.Hilton Geneva Hotel and Conference Centre.
10/10 Excellent
Bruno
28 May 2023
Bruno
Stayed 1 night in May 2023
Response from Hilton Geneva Hotel and Conference Centre on 30 May 2023
Hello Bruno, Thank you very much for this excellent rating. We are delighted you had a pleasant stay with us. See you soon,Hilton Geneva Hotel and Conference Centre.
10/10 Excellent
Vinay
21 May 2023
Vinay
Stayed 1 night in May 2023
Response from Hilton Geneva Hotel and Conference Centre on 23 May 2023
Hello Vinay, Thank you for your excellent rating. We are happy that you were satisfied with our services. See you soon,Hilton Geneva Hotel and Conference Centre.
Only problem was my iron in the room was broken and I had to call twice for a replacement almost making me late for a meeting.
Kory
Stayed 1 night in May 2023
Response from Hilton Geneva Hotel and Conference Centre on 22 May 2023
Dear Kory,Thank you for this review. We are delighted that, overall, you enjoyed your stay. We apologize for the incident you had, we will be more vigilant to ensure that it does not happen again. It will be a pleasure to welcome you back on your next stay in Geneva.Kind regards,Hilton Geneva Hotel and Conference Centre.
4/10 Poor
ILAN
15 May 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
ILAN
Stayed 4 nights in May 2023
Response from Hilton Geneva Hotel and Conference Centre on 19 May 2023
Dear Ilan, Thank you for taking the time to evaluate our hotel. However, your rating seems to indicate that your experience did not live up to your expectations, and we would like to know more about what actually happened. Please feel free to write us with your comments and suggestions to help us target improvements to be made. Kind regards, Hilton Geneva Hotel and Conference Centre.
6/10 Okay
William
Business traveller, Travelled with partner
13 May 2023
Liked: Staff & service
hotel dated looks more like a hanger nothing luxury here very pricy for the area
William
Stayed 3 nights in May 2023
8/10 Good
Duncan
Business traveller
13 May 2023
Liked: Cleanliness, staff & service
The staff are very attentive especially the concierge.
The hotel though is a bit old and run down.
I had to change rooms because my original room smelt a bit mouldy. The pool wasn’t open but I think that they may be doing a refurb in the future.
It’s a 4 star hotel not a 5.
Very convenient though for the shows and the food is not bad.
Duncan
Stayed 3 nights in May 2023
Response from Hilton Geneva Hotel and Conference Centre on 15 May 2023
Dear guest,Thank you for your feedback. We are delighted that you liked the friendliness and professionalism of our staff, which are essential to make your stay the best it can be! We are sorry for the incident with the room. Please be assured that we have taken note of your remarks and will do our best to improve the points mentioned.It would be a real pleasure to have you back with us at Hilton Geneva Hotel and Conference Centre.Kind regards,Hilton Geneva Hotel and Conference Centre.
Very close to Palexpo and within walking distance to the airport
Ming Hung Thomas
Stayed 5 nights in Apr 2023
Response from Hilton Geneva Hotel and Conference Centre on 8 May 2023
Dear Thomas,Thank you for taking the time to tell us about your successful experience at Hilton Geneva Hotel and Conference Centre. We are delighted that our services and location have met your expectations. We hope to see you again soon. Kind regards, Hilton Geneva Hotel and Conference Centre.
8/10 Good
YOOTAE
5 May 2023
YOOTAE
Stayed 3 nights in May 2023
8/10 Good
Samuel
Travelled with partner
1 May 2023
Liked: Cleanliness, staff & service
Great property, staff and service. However there was no way to cast or stream any of my devices to the room TV. Otherwise all good
Samuel
Stayed 2 nights in Apr 2023
Response from Hilton Geneva Hotel and Conference Centre on 2 May 2023
Dear Samuel,Thank you for this review. Nothing is more gratifying than to take into account your full satisfaction: it is our daily mission!We have also taken note of your remark concerning the room facilities.We hope to see you again soon for another pleasant experience.Kind regards,Hilton Geneva Hotel and Conference Centre.