"It is a great convenient location for Gatwick North. Excellent breakfast . Clean rooms with a lovely large shower and nice smelling toiletries. All staff were polite and helpful "
"Always a good stay in this hotel, friendly staff, food is good in restaurant l, parking is free, only negative for me was the steem room and hot tub were both closed. "
"I messaged them early on the day of checkin to advise i would be late. Upon arriving they could not find my reservation and kept me waiting with no resolution at 2.30am just wanting to go to sleep I had to contact 24 hour guest support for them to find the reservation and eventually check me into my room but blame was placed on me by customer support saying that they couldn't guarantee a message was received as i booked through hotels.com and not them. I stopped in a motorway service to ensure I wasn't driving tired and then got blamed for their rubbish systems. Pretty disgusted"