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Reviews of Super 8 by Wyndham Garner/Clayton/Raleigh

2 out of 5
Super 8 by Wyndham Garner/Clayton/Raleigh
101 Leone Ct, Garner, NC

Reviews

7.6

Good

Rating 10 - Excellent. 119 out of 367 reviews" "
Rating 8 - Good. 123 out of 367 reviews" "
Rating 6 - Okay. 61 out of 367 reviews" "
Rating 4 - Poor. 30 out of 367 reviews" "
Rating 2 - Terrible. 34 out of 367 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne, PORT SAINT LUCIE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pet friendly, and nice continental breakfast. Conveniently close to dining and shopping.
Stayed 2 nights in Apr 2024
Response from Paul. on 2 May 2024
Dear Adrienne,Thank you for your review.We really appreciate your business.

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Paul. on 9 Apr 2024
Good Morning,Dear Elizabeth,Thank you for your review.Please feel free to contact us should you have any questions.

2/10 Terrible

Megan

Stayed 1 night in Mar 2024
Response from Paul. on 2 Apr 2024
Dear Megan,Thank you for your review.We really appreciate your business.

10/10 Excellent

Courtnee

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Paul. on 4 Mar 2024
Dear Courtnee,Thank you for your review.We really appreciate you business.

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty 8
The nastiest motel i ever stayed in .
Stayed 1 night in Jan 2024
Response from Paul. on 1 Feb 2024
Good Afternoon,Mr. James,Please accept our sincere apology for any inconvenience you had during your stay.On Monday the Exterior area might be messy because of the contractor power wash the entire building.If you have issue in the room you rented you can write us & we are more then happy to take care of it.Thanks again for your review.

10/10 Excellent

Paul

Stayed 2 nights in Jan 2024
Response from Paul. on 21 Mar 2024
Good Morning,Mr. Paul,Thank you for your review.We really appreciate your business.

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good low budget lodging!
I was particularly pleased with the staff and the cleanliness of this place. The continental breakfast was satisfying. I highly recommend this if you are on a limited budget and looking for a clean, comfortable room.
Stayed 1 night in Jan 2024
Response from Paul. on 31 Jan 2024
Good Evening,Dear Mrs. Belinda,Thank you for your review.We really appreciate your business.

6/10 Okay

Larry

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Room was okay. Found a cockroach in the bathroom. Breakfast was pathetic.
Stayed 1 night in Jan 2024
Response from Paul. on 28 Jan 2024
Good Morning,Mr. Larry,Thank you for your feedback.Sorry for any inconvenience you had during your stay.We will work on the issues you had mention.

2/10 Terrible

Beth

Disliked: Cleanliness, property conditions & facilities
Filthy, disgusting everywhere!
Stayed 2 nights in Jan 2024
Response from Paul. on 27 Jan 2024
Dear Mrs. Beth,Please accept our sincere apology for any inconvenience you had during your stay.Please feel free to contact us should you have any questions.

2/10 Terrible

Michael, Raleigh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Paul. on 18 Jan 2024
Good Morning,Mr. Michael,Please accept our sincere apology for any inconvenience you had during your stay.I will really appreciate if you can explain us the issues in details so we can resolve them.Looking forward to hear back from you soon.

2/10 Terrible

Sergio

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate that my door stopped working and I had to get the lady to open my door every time I closed it, the sheets also had burnt holes in them, stains everywhere me an my son had a horrible night there I suggest no one to ever book there and I’m not kidding
Response from Paul. on 21 Mar 2024
Dear Sergio,Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mention.

10/10 Excellent

Donald

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was quite helpful in accommodating
Stayed 2 nights in Nov 2023
Response from Paul. on 30 Nov 2023
Good Morning, Mr. Donald,Thank you for your feedback.We really appreciate your business.

8/10 Good

Boyd

Stayed 1 night in Oct 2023
Response from Paul. on 2 Nov 2023
Dear Boyd,Thank you for your review.We really appreciate your business.

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room wasn’t clean at all I had to go to the front desk to get a broom to sweep and I had to clean the bathroom
Stayed 2 nights in Sep 2023
Response from Paul. on 17 Oct 2023
Mr. Eric,Sorry for any inconvenience.We will work on the housekeeping issues you had mention.

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Paul. on 17 Oct 2023
Thank you for your feedback Mr. Edgar.Sorry for any inconvenience.Please accept our sincere apology.

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service
The room was a little dirty. Hairs in the bathtub, blood on the mattress, floors were filthy. The staff was amazing.
Stayed 2 nights in Sep 2023
Response from Paul. on 26 Sept 2023
Dear Nancy,Thank you for your review.Please accept our sincere apology for any inconvenience you have during your stay.Our housekeeping staff is working on the issues you had mentioned regarding cleaning.Please feel free to contact us should you have any questions.We really appreciate your business.

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Paul. on 18 Sept 2023
Good morning,Mr. Robert,Thank you for your review.We really appreciate your business.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice property it sucked cause tge pool was closed
Stayed 3 nights in Sep 2023
Response from Paul. on 13 Sept 2023
Dear Karen,Thank you for your review.We really appreciate your business.

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service
Needs quite a bit of updating
Stayed 1 night in Sep 2023
Response from Paul. on 26 Sept 2023
Dear Phillip,Thank you for review.We will look into the update options.We really appreciate your businesss.

2/10 Terrible

MICHAEL, GREENSBORO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was old with no visible upgrades other than maybe the TV. Drapes were dirty, the AC was noisy and did not cool very well. There were holes on the bed cover and dirt and rust in the crevices of the walls and fixtures. The worst issue was the fact you could hear everything going on in the next room. We were awakened by the sound of the TV 5:30 in the morning as well as being able to hear their conversations and the sound of the hair dryer. To top it off, we had to hear the sounds of them having sex while we were packing up to leave this poor excuse for a $100 motel room!
Response from Paul. on 11 Sept 2023
Good Afternoon,Mr. Michael,Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mentioned.Please feel free to contact me should you have any questions.

2/10 Terrible

MICHAEL, GREENSBORO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I feel like I was misled when I looked up the reviews and saw that this property was rated 7.5/10 stars, I would hate to see what a 3 star would be like. We paid $100 a night for a cheap motel that would have hardly been worth half the price. It was old with maybe the only "new" thing would be the TV. Floors were sticky, the bed cover had holes in it and there were bugs flying around. The worst part of the whole experience was that the walls were paper thin, at 5:30 am we were woken by the loud sound of the TV in the next room as well as their conversations and the sound of a hair dryer. The coup de grace was the sound of them having sex while we were packing up to get the hell out of there.
Stayed 1 night in Sep 2023
Response from Paul. on 11 Sept 2023
Mr. Michael,Please accept our sincere apology for any inconvenience you had during your stay.We are working with our housekeeping staff to correct some of the issues you had mention.Please feel free to contact me should you have any questions.

6/10 Okay

Morgan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Over all it was good. The two main issues were, the shower in room 209 only had one working position and that was the hottest setting. The second issue i had was with them closing their pool just after dark. They dont consider the people that can not be expose to the sun so the pool closing just after the sun set left no time to to swim.
Response from Paul. on 31 Aug 2023
Dear Morgan,Thank you for review.Please accept our sincere apology for any inconvenience you had during your stay.We will address the issues you had mention ASAP.We really appreciate your business.

6/10 Okay

Anne

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Fridge wasn't clean, smelled of smoke.
Stayed 4 nights in Aug 2023
Response from Paul. on 19 Aug 2023
Dear Anne,Thank you for your review.Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mention.Thanks again for staying with us.

2/10 Terrible

Betsy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there and sign at desk said no housekeeping on Sat/Sun bc staffing issues. They also didn't come on Mon or Friday. Room was filthy upon check in. Towels were folded nicely but when unfolded, you could see dirt as if they'd been used to wipe floors. Staff mopped on Wed with dirty water and just slopped water everywhere but didn't soak back up. I ended up buying Clorox wipes and wiping every surface. Only good things was no bed bugs and check in staff was nice.
Stayed 8 nights in Jul 2023
Response from Paul. on 9 Aug 2023
Good Morning,Dear Mrs. Besty,Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mention.We are more then happy to address the issues right away if you had mention it to any of our Front Desk staff during your stay.Please feel free to contact me should you have any questions.I was off last two days thats why did not get chance to respond to your review till today.

4/10 Poor

Faith

Disliked: Cleanliness, staff & service
Stayed 4 nights in Jul 2023
Response from Paul. on 4 Aug 2023
Dear Faith,Thank you for your review.We will work on the housekeeping issues you had mentioned.Please accept our sincere apology for any inconvenience you had during your stay.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2023
Response from Paul. on 28 Jul 2023
Dear Jessica,Thank you for your review.We really appreciate your feedback.

2/10 Terrible

Taylor

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Listennnn. Some of these reviews have to be fake. Listen to the bad reviews. No idea how this place has a 7.6 / 10 rating and I feel tricked. The floors were disgusting. There wasn’t a fitted sheet on the beds. Just two flat sheets. There were stains on the sheets. Also had a room with a gap in the door and saw a roach and had multiple flies. I wasn’t expected it to be the greatest experience but I also didn’t think it would be that bad. Only saw one lady working there and she was nice. So that’s good I guess. Glad it was only for a night but didn’t get much sleep. Only stayed because we had pets and the cost for pets was reasonable compared to other hotels in the area. I wouldn’t stay here again though.
Stayed 1 night in Jul 2023
Response from Paul. on 17 Jul 2023
Dear Mr. Taylor,Please accept our sincere apology for any inconvenience you had during your stay.We will work on the issues you had mention.Please feel free to contact us should you have any questions.

10/10 Excellent

Sean

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and helpful. Rooms were clean too. Loved the pool and convenient location. Overall a very good experience, I will definitely stay there next time.
Stayed 3 nights in Jun 2023
Response from Paul. on 21 Jun 2023
Dear Sean,Thank you for your review.We really appreciate your business.

10/10 Excellent

ricky j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Jun 2023
Response from Paul. on 19 Jun 2023
Dear Mr. Ricky,Thank you for your review.We really appreciate your business.

8/10 Good

Melisa, Spartanburg

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a good night sleep on my travels for an affordable price and this was it. Plain on the outside but my room had been recently re-done so very clean and comfortable -easy stay. gentleman at front desk was very nice and efficient
Stayed 1 night in Jun 2023
Response from Paul. on 11 Jun 2023
Dear Melisa,Thank you for your review.We really appreciate your business.

10/10 Excellent

Jeniffer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I took a trip to the area to see family and chose super 8 initially for the reasonable rate. Was impressed by how friendly Lisa was at the front desk, friendly neighbors, great pizza delivery and clean room/linens. All around a great experience :)
Response from Paul. on 2 Jun 2023
Dear Jennifer,Thank you for your review.We really appreciate your business.

4/10 Poor

Reina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of our beds wasn't made, there were no towels, and the floor was filthy. They took care of the bed and towels rather quickly. The checkin and checkout process was very quick and easy. The front desk staff were very accommodating.
Stayed 2 nights in Apr 2023
Response from Paul. on 24 Apr 2023
Dear Reina,Please accept our sincere apology for any inconvenience you had during your stay.We will follow up with our housekeeping staff on the issue you had mentioned.Thanks again staying with us.Please feel free to contact us should you have any questions.

6/10 Okay

Joseph

Disliked: Cleanliness
Room smelled like smoke
Stayed 1 night in Apr 2023
Response from Paul. on 21 Apr 2023
Good Morning,Mr. Joseph,Thank you for your feedback.We will look into the issues you had mention.Sorry for inconvenience you had during your stay.We really appreciate your business.

8/10 Good

Valerie, Carrollton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Paul. on 11 May 2023
Dear Valerie,Please accept my sincere apology for delay response.Thank you for review.We really appreciate your business.

6/10 Okay

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall it was acceptable, but the handle to the shower didn't work so I couldn't take a shower.
Stayed 1 night in Mar 2023
Response from Paul. on 24 Mar 2023
Good Morning,Michael,Thank you for your feedback.Please accept our sincere apology for any inconvenience you had during your stay.We really appreciate your business.Please feel free to contact us should you have any questions.

10/10 Excellent

donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager was quite a combination
Stayed 2 nights in Mar 2023
Response from Paul. on 12 Mar 2023
Good Afternoon,Mr. Donald,Thank you for your review.We really appreciate your business.

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
It was terrific. The staff was very nice especially the young lady who checked us in on the 28th. The were very accommodating to my needs with an accessible room and my service animal. I highly recommend this hotel. Beautiful room and huge bathroom.
Huge pictures and comfortable beds and furniture
Large bathroom with everything we needed provided.
Stayed 1 night in Dec 2022
Response from Paul. on 30 Dec 2022
Dear Debora,We glad to hear that you enjoy your stay with us.We really appreciate your business.Thank you.

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything and the staff was great person, Mr.Paul always was really friendly and he's always helping
Response from Paul. on 28 Dec 2022
Dear Ivan,Thank you for your review.We really appreciate your business.

2/10 Terrible

Eric

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Paul. on 23 Nov 2022
Dear Eric,Thank you for you review.Please accept our sincere apology for any inconvenience you have during your stay.We really appreciate your business.

8/10 Good

Cynthia

Stayed 1 night in Nov 2022

6/10 Okay

Linda

Travelled with pets
Liked: Staff & service
Staff was great, the quality of bed, bedding, etc. not so good.
Response from Paul. on 2 Nov 2022
Dear Linda,Thank you for your review.Please accept our sincere apology for any inconvenience you had during your stay.We will look into the issue you had mention.We really appreciate your business.Thanks again for staying with us.

10/10 Excellent

Bray

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and nice rooms. Friendly staff. Lots to eat close by. Quit at night. Over allva very xofortable location
Stayed 2 nights in Sep 2022
Response from Paul. on 27 Sept 2022
Dear Bray,Thank you for your feedback.We really appreciate your business.

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Fair
Overall clean but bedspread had burn hold in it and the sink faucet stuck/was hard to turn on. Breakfast was disappointing-no coffee, no hot food.
Stayed 2 nights in Sep 2022
Response from Paul. on 27 Sept 2022
Dear Angela,Please accept our sincere apology for any inconvenience you had during your stay.We will look into the issues you had mention.FYI we are changing sink Faucets in few rooms.Also we do have coffee during the breakfast hours but might be ran out - it will take few minutes to make it new if you had let the Front Desk person know.Again sorry for any inconvenience you had.

6/10 Okay

Baron

Disliked: Cleanliness
Stayed 6 nights in Aug 2022
Response from Paul. on 28 Aug 2022
Good Afternoon,Dear Baron,Thank you for your review.We really appreciate your business.

6/10 Okay

Earl

Business traveller
Liked: Staff & service, room comfort
Decent stay for price
Decent for the price. Odor in room.
Stayed 1 night in Jun 2022
Response from Paul. on 27 Jun 2022
Good Morning, Mr. Earl, Thank you for your feedback. We will work on the issue you had mention. Please accept our sincere apology for any inconvenience you had during your stay. We really appreciate your business.

10/10 Excellent

ricky j

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Would reccomend it to other people
Stayed 1 night in May 2022
Response from Paul. on 16 May 2022
Dear Ricky, Thank you for your review. We really appreciate your business.

4/10 Poor

stephanie

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Dirty bedding. One pillow on king bed. Hair on coffee tray. Overall not clean room. Picture above bed is from the Market House Slave trade center in downtown Fayetteville NC. Very disturbing.
Stayed 1 night in May 2022
Response from Paul. on 12 May 2022
Dear Stephanie, Thank you for the review. Please accept our sincere apology for any inconvenience you had during your stay. This NOT our norm, but I will find out more detail on the issue you had mention with our housekeeping staff. Please feel free to contact us should you have any questions or concern.

10/10 Excellent

Christopher, Augusta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean, no frills room. I’d definitely come back here!
Stayed 1 night in May 2022
Response from Paul. on 8 May 2022
Dear Chrisopher, Thank you for your feedback. We really appreciate your business.

2/10 Terrible

Chantel

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I got horrible bed bug bites all over my body the day before our wedding. It was super embarrassing to be in my dress with welts all over, the room had cigarette burns all Over the blankets, no sheets on the bed, and overall very dirty! Would never stay here again! It cost me money to stay here after the Dr apts and switching hotels last min.
Stayed 4 nights in Apr 2022
Response from Paul on 1 May 2022
Dear Chantel, Sorry for any inconvenience you had during your stay. We already the look in the issue you had mention. Understand except for bed bug issue you had time to mention all the other issue you to notified the front desk after the time you had CHECKED IN. We do NOT compromise with our guest safety. As you aware the time you mention the issue next day morning after early check-In i approve full refund of the the previous night stay refund I don`t think so any other thing we will able to do On this issue as you aware that you had option to change the room or check-out & you decide to Check-Out.

6/10 Okay

Connie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Looks better than it is
Front desk very nice. Room, not so nice. Our sheets even had burn holes in them. Filters needed to be replaced months ago. Cleanliness problem was more Maintenace than housekeeping. The sink didn't even drain. Would not stay there again.
Stayed 1 night in Apr 2022
Response from Paul. on 29 Apr 2022
Good Morning, Dear Connie, Please accept our sincere apology for any inconvenience you had during your stay. We will look into the issues you had mention & try our best to resolve it ASAP. Please feel free to contact us should you have any questions. We really appreciate your business.