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Reviews of Grand Mercure Ahmedabad GIFT City

4.5 out of 5
Grand Mercure Ahmedabad GIFT City
Block 53 F Gift City, Gandhinagar, Gujarat

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jay

Stayed 2 nights in Mar 2024

8/10 Good

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities
Food cost is a bit concern for me. Else within acceptable limit, visitors won’t look for outside option.
Stayed 1 night in Apr 2024

10/10 Excellent

Harold Clayton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
There is no shuttle bus going to city but the reception helped us booked an uber.
Stayed 5 nights in Dec 2023

10/10 Excellent

Lim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Harold Clayton

Liked: Cleanliness, staff & service
Stayed 9 nights in Nov 2023

10/10 Excellent

Wills

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in May 2023
Response from Soumitra Pahari on 20 Jun 2023
Dear Guest,Thank you for your feedback and I am elated to hear that you liked the hotel and our services.Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone.We are looking forward to see you soon!Warm Regards,Soumitra PahariGeneral Manager

10/10 Excellent

Vijay

Stayed 2 nights in Feb 2023
Response from Soumitra Pahari on 20 Jun 2023
Dear Guest,Thank you for your feedback and I am elated to hear that you liked the hotel and our services.Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone.We are looking forward to see you soon!Warm Regards,Soumitra PahariGeneral Manager

10/10 Excellent

Nitin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2022
Response from Soumitra Pahari on 20 Jun 2023
Dear Guest,Thank you for your feedback and I am elated to hear that you liked the hotel and our services.Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone.We are looking forward to see you soon!Warm Regards,Soumitra PahariGeneral Manager

10/10 Excellent

TEMPALLI SIVA SUBRAHMANYESWARA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good overall
Stayed 1 night in Dec 2021
Response from Rahul Panwar on 21 Dec 2021
Dear Mr. Doerner, We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rahul Panwar General Manager

4/10 Poor

Jheel

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
International level quality Hotel in all respect. Given more chances, will definitely prefer this hotel. Quality restaurant and services superb
Stayed 1 night in Mar 2021
Response from Sunaina Manerker on 3 Apr 2021
Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Gandhinagar GIFT City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunaina Manerker General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not everything on the menu card was available, no pizza, also one evening burgers was not available. Breakfast not really intercontential, only bread and jam, otherwise only local food, which not was heated good enough when it was standing in the buffet... Too many servants, so it was confusing who was taken care of what... It would be nice if it only where one person who we had contact with in the resturant insted of all the employees..
Stayed 4 nights in Jan 2020
Response from ADIL SHAIKH - FRONT OFFICE MANAGER on 4 Feb 2020
Dear Guest, Namaste! Thank you for taking out your valuable time for writing about your stay with us. Please accept my sincerest apologies for the inconvenience caused to you and the concerns has been already shared with the team for betterment of our service and standards. Would please request you to share your stay details and contact number in order to get in touch with you to personally take care of your requests and needs in the coming stays with us. Best Regards, Adil Shaikh Front Office Manager

8/10 Good

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
sehr freundliches Personal, Preise sind verhältnismässig hoch, dafür sehr gutes Essen. Die Zimmer sind etwas klein und momentan ist eine Baustelle nebenan, als Konferenzhotel eignet sich das Hotel jedoch sehr gut.
Stayed 8 nights in Feb 2020
Response from Bijoy on 21 Mar 2020
Dear Guest, Namaste ! I would like to thank you on behalf of the entire team at Grand Mercure Gandhinagar GIFT City for uplifting words of appreciation. We're pleased with reading that you enjoyed the services offered by us. Thank you once again I look forward to welcoming you back soon. Best Regards, Bijoy Sengupta General Manager Grand Mercure Gandhinagar GIFT City