Basic Apartment, 2 Bedrooms, Kitchen | Private kitchen | Full-sized fridge, microwave, oven, stovetop
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Reviews of West end Apartments Galway

3.5 out of 5
West end Apartments Galway
18 Dominick Street, Galway, County Galway

Reviews

6.8
Rating 10 - Excellent. 8 out of 48 reviews" "
Rating 8 - Good. 22 out of 48 reviews" "
Rating 6 - Okay. 7 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 8 out of 48 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Jacqueline

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Reservations on 4 Oct 2019
Thanks

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Check-in was hard to find (it is in the Casino). There was no hot water and it was not very clean. They have not refunded our 200 Euro deposit, and they will not respond to emails. All of this aside, the location is very convenient. We were able to walk everywhere.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The apartment is devoid of most furnishings save for basics, so it is a little depressing. The walls are paper thin so you can hear everything that happens outside and in the other apartments. No tea and coffee inside which would have been nice but there is a store nearby where it can be purchased. Check-in is hard to find, turns out it is in the casino. I think these apartments should be torn down and replaced with a more quality building or they should be assigned to students. On the upside it is close to some great bars and restaurants. I liked the area a lot.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Reservations on 24 Jun 2019
Thanks

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
I woke up the following morning to both alive and dead bugs in my bed. Room was only to be held on a credit card but they went and charged it to that card without my consent i was told when i got there.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Walking distance from everything we wanted to see.
Stayed 2 nights in Jun 2019
Response from WEST on 19 Jun 2019
Thank You

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very Disappointing. Bathroom shower curtain was filthy and exposed plumbing in bathroom was crusty. Smelled of mildew and sewage. Incredibly loud— apartments are next to a nightclub and people partying until 6am. Could hear people dropping things upstairs, too, on the hardwood floors all night. Very seedy. Good for a party crowd. Didn’t use kitchen - countertops were very scratched and shabby. Dingy.
Stayed 1 night in May 2019
Response from Reservations on 22 May 2019
I will relay to management. Thank you and apologies

2/10 Terrible

keith

Disliked: Cleanliness, staff & service, room comfort
A great disappointment
We arrived to find oven filthy, stung our eyes when put on. No cooking dishes, no serving dishes, no ironing board (but we had the iron), and both bedside lamps would not work. We had no hot water The location is right next door to a pub, which some nights the noise carried on to 3 - 4 in the morning. Both window blinds were broken. The window looked out onto a fire escape where numerous boxes etc were thrown. A list of complaints were made,. We found the staff apologetic, but couldnt give us another room. At the end of our stay (7 days) 1 lamp still hadn't been repaired, the bathroom sink was still coming away from the wall, we had been given a glass dish for cooking. We paid an awful lot of money for this apartment We will never go there again
Stayed 7 nights in Jul 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home!
Great place to stay in. The place was very spacious and very clean. Added plus was a washer and dryer. The beds were also comphy. The location was perfect. We enjoyed the apartments very much.
Stayed 3 nights in Jul 2018
Response from Donall on 28 Jul 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Interesting
The apartment was big and in a cool area. For a large group, and if you are into nightlife, it is perfect. If you are looking for a solid night's sleep it is not the right place. The check-in is at the Four Aces and the person was very nice.
Stayed 1 night in Jul 2018
Response from Donall on 28 Jul 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centre of town
Great apartment. Good amenities. Excellent location. Friendly, helpful staff
Stayed 2 nights in Jun 2018
Response from Donall on 26 Jun 2018
Thank You

2/10 Terrible

busby, uk

Disliked: Staff & service, room comfort
Deposit not returned
Deposit doesn't appear to have been returned? Have been home several weeks now. Most disappointing.
Stayed 3 nights in Jul 2017

8/10 Good

Lorraine

Liked: Staff & service
Great location and very central to what we where looking for. Beds comfortable and fresh towels but the floors where not clean and we where taking dirt and fluff into the beds with us. Overall we enjoyed the stay.
Stayed 1 night in Aug 2017

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Friday Night In Galway
Not a bad facility. check in in a casino, great bars not far and Galway shopping close as well. But arriving late at night included walking through a gauntlet of homeless folks at the entrance who were not particulary bothersome, Late night partying nearby and perhaps a resident who was locked out who kept buzzing to get in. I would not recommend it for families but for adults who would love the location, it will fit their needs
Stayed 1 night in Jul 2017

8/10 Good

Carol, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious hotel. Loud doors
Pearla Na Mara restaurant was a great place for a quiet traditional music venue with great food. Galway apartments were safe and secure and clean. Pubs nearby open late with loads of drinking and dancing. We went with a family and still got a decent night's sleep.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient stay, in Galway's center!
The 2 bedroom apartment we stayed during our visit in Galway was really good, nearby nice pubs, the center and the coastal part. Recommended for sure!
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Keith

Liked: Property conditions & facilities, room comfort

2/10 Terrible

David, W.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute worst
Not sure where to start. Checkin was easy. That's the end of the positives. Walked up to a poorly lit apartment after walking past several large trash containers, opened the apartment door and immediately, the smell hits you. Just awful. Downstairs, nothing but a floor, a couch, a kitchen and tv. Didn't use any of these. Went upstairs. Two rooms. One door squeaked louder than anything I've ever heard. Beds...gonna have to check for bugs. Not the cleanest by a long shot. Bathroom....smelled. Looks like there has been some prior water damage. Tried to get in the shower around 8am...ZERO hot water. None. Not one person got a freaking shower. Ice cold. Tried to call, no answer by the "owner." Just unreal. Tried to go find the owner in the casino (next door) to explain what happened....of course the casino is closed. No choice but to drop the key and leave. Absolute worst place imaginable. Wouldn't stay here if paid to do so.

6/10 Okay

Darwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location = excellent
Central location, clean enough and functional, but its all about location here!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Aaron, New York

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not a hotel, but a full apartment has its uses
Definitely not a hotel, just a rented apartment. Don't expect maid service or friendly reception, it's pick the key up from the business next door, leave it in the box when you go. Apartment was not very well cleaned, stained sheets, bit of grime. That said, it was a full apartment for less than most hotel rooms, with a full kitchen, small fridge and washer/dryer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
These apartments are great very clean in an excellent location and very reasonably priced what more could you ask for I will be back!

6/10 Okay

Luis, Los Angeles

Disliked: Staff & service
Budget getaway
Great location close to Latin quarters. Safe area. Great for budget travel, and but not if you expect more than that.

8/10 Good

claudia, Manchester

Liked: Cleanliness, staff & service, room comfort
Great location - within walking distance of some great bars,restaurants and shops. Noise was an issue, however, as no double glazing. Not too bad during the week, but very loud at the weekend. I felt safe in the area, which does look a bit dodgy on Google Street view, but is absolutely fine when you're there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay in Galway!! Just no parking

8/10 Good

Christina, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location
Amazing location for Galway city we couldn't of gotten better. Our only fault in the experience was we one got one towel each for the duration of our stay.

8/10 Good

Victoria, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget location
What a great last minute find. Already considering it again for a future trip.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location
The bathrooms and kitchen were not very clean however the beds were kept and overall comfortable. The bath and kitchen haven't received a thorough cleaning in quite some time as there was visible build up everywhere. It's a bit loud for sleeping at night but the location is great and being on the roof makes it more secluded.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay.
We loved this place, had kitchen, laundry, living room. Close to everything.

10/10 Excellent

Edgaras, Celbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great city to visit, everyone is very friendly, no matter if they are working staff or locals, it feels like they are there to help you. I would strongly recommend the apartment I was staying in, because it's very spacious and comfortable, feels like being in your own home.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value

8/10 Good

Janette, Port Macquarie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Apartment was good, area was a little risqué, parking was at Jury's Inn 20Euro per day, lots of stairs to get to apartment. Was great to just regroup after 6 weeks on the road.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Bit grim
Keys are collected from inside a casino, it does come across as a little seedy. We were not able to check in until after five due to 'cleaning', but the apartment was very dirty. There was egg and pasta in the kitchen sink, the floors were coated in dust, and the sheets were stained. Location is great though. Good for a night out.

6/10 Okay

Tony, Adelaide, Australia

Liked: Cleanliness, room comfort
Pretty good value for what you get
These apartments appeared to be a work in progress. We were advised they were only just purchased. There was plenty of room in the apartment and having a washer/dryer available in the apartment was a bonus. (just took us a while to figure out how it worked). Not many pots and pans available to use though. Ended up buying a couple of cheap pots etc. to get through our stay which are now part of the apartment. Bedroom and bathroom is upstairs. Bedroom just needed a curtain or sun blockout for the sun roof window (we ended up using tin foil). Parking is available in a secure car park about 5 minute walk away for 10 euro a day. All in all it had mostly what we needed as was in a good location where we did not need the car.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

alyssa

Liked: Cleanliness, room comfort
City center
It wouldn't really consider it a hotel. It was like more of an air b&b. But it was really great so much room. Basically in city center. I would stay there again in a heart beat.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Centralt bra läge. Bra med utrymme och snabb service (fel på lampan i badrummet vilket åtgärdades direkt)
Stayed 1 night in Jul 2019
Response from Reception on 31 Jul 2019
Thank you

2/10 Terrible

Gianni

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nachdem Checkin zeigte man uns die Wohnung in einem Hinterhof. Die Abluft eines Restaurant geht direkt da durch, dementsprechend riecht es auch. Direkt im inneren des Eingangs hat es Schimmel neben der Türe. Im Bad neben der Wanne hat es einen weiteren grossen Schimmel fleck sowie die Matratze eines der Betten war dreckig/schimlig. Wir sind gleich wieder ausgecheckt! Ich bin enttäuscht von eebokers. Habe sehr viel über dieses Portal gebucht, was ich jetzt nicht mehr machen werde!
Stayed 2 nights in Apr 2019
Response from Reservations on 4 May 2019
Thank you for the feedback. We will address this directly.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
La ubicación! Está en el puro centro de la ciudad! Restaurantes y tiendas cerca
Stayed 2 nights in Apr 2019
Response from Reservations on 4 May 2019
Thank You

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities
Je déconseille
Je déconseille, les photos sont réelles mais daté, chambres sales, appartement défraichit, internet qui ne marche pas. Appartement appartenant a un casino de jeux.
Stayed 1 night in Aug 2017
Response from Donall on 26 Feb 2018
very sorry to hear this :(

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2017

8/10 Good

Lena

Liked: Cleanliness, staff & service, room comfort
God sevice og beligenhet
God beligenhet, enkelt, litt nedslitt, men reint. God service. Kommer gjerne igjen
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, Humid And Uncomfortable!
The place was very dirty. The floor was literally covered with hair, crumbs and dirt! The toilet was kind of clean yet quite old and uncomfortable. Overall the flat was humid and quite cold. We stayed there 3 nights and nobody came to clean, change the towels or refill toilet paper. The inner court was very smelly with garbage bags left at every corner.

6/10 Okay

Remigi, Ennetmoos

Liked: Room comfort
Disliked: Cleanliness
Grosses Studio im Zentrum
Viel Platz auf 2 Etagen für bis zu 4 Personen Sauberkeit könnte besser sein. Der Tisch ist ganz klebrig.