Ratings based on 333 Verified Reviews

4.0 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Charleston SC

Posted 03-Mar-2017
Staff was lovely. The bed was very uncomfortable. The room was nice and very spacious
4out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Centrally located hotel

Posted 27-Feb-2017
Pros: Central location, friendly staff, great breakfast
Location: Aran lsland Tour, walked the city.
Hotel was located in the center of Galway. Central to everything, easy walking to everything. The place was busy and we were there off season, I can just image how busy it will be in the peak season. The layout of the hotel was a bit odd, long hallways and felt like it was made up of different building. Room was big, clean and a bit too warm even in the winter. There is off-site parking, offsite in the adjacent shopping 10 euro per night with hotel validation.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jan-2017
Big room, very spacious. However bathroom was bit very clean. The shower was very poor in pressure and warmth. There was also a ring of dirt around the plug. In the morning, cleaning staff went to other rooms, rather early 9am and they were extremely loud. They tried using the key to get into my room, and knocked on the door at 9:28 when they realised I had locked it from the inside.
3out of 5
by A verified traveller from Dublin

Ok Hotel.

Posted 04-Jan-2017
No car parking, nearest car parking is 400m away. The breakfast also is very poor.
5out of 5
by Martin

Great Value

Posted 27-Dec-2016 on Hotels
This hotel is well located and provides excellent value for money
4out of 5
by Richard

This traveller left a rating score only Posted 23-Dec-2016 on Hotels
5out of 5
by Aryn

Posted 21-Dec-2016 on Hotels
Staff at the hotel were very helpful and accommodating. The bar/restaurant was cozy and had great food. Only issue was parking, hahaha, but that's true no matter where you stay in Galway. The city was amazing and staying in this hotel afforded us a great base of operations for exploring the city.
5out of 5
by A verified traveller

Posted 12-Dec-2016 on Hotels
Amazing hotel, great location. Lovely staff. Lovely food and drink.
4out of 5
by A verified traveller

Cheap and cheerful

Posted 02-Dec-2016 on Hotels
Had a great stay at this hotel. The staff were very helpful and friendly. The view of Eyre Square from our top floor room was amazing. The hotel had a few bits that were rough around the edges but overall it was a great experience.
4out of 5
by A verified traveller

Posted 29-Nov-2016 on Hotels
my stay was ok I feel the hotel is over priced eventhough the location is excellent being right on eyre square. I must say the reception staff were the unfriendly I have come across. on Friday the young girl who sorted our booking was so not friendly and I felt she hated her job. she looked so un interested in her work. she could not find our name on the list and another girl had to help her. I feel the hotel has gone down a lot since we were here a few years ago. Breakfast is just ok. they say they are open to 11.30 but most food is gone by this time.