Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller from British Columbia

Unfortunately, I wouldn't stay there again.

Posted 11-Jan-2016
I arrived at the hotel and they said a room was ready for me so I went down the hall, opened the door to my room and there was a man sleeping in bed! From the brief second I was in the room, it was very tiny, enough room to walk to the bed, but no room to even lay your luggage on the floor. I waited for a new room to become ready for me, which was no problem at all, once I got into the room it was bigger than the first one which I was happy about, but it had to have been 30 degrees Celsius! The window was already open and it was very hot. The maintenance guy showed up and determined that the heater was broken with no way to turn it off so they unlocked the air conditioning and allowed me to adjust the cool air for the duration of my stay. They offered me a new room but when I went down to check it out, the smell of the room was so bad that I decided to stay in the hot room and just use the air conditioning. They do not seem to have a very good system of keeping track of who checked in or out of the rooms because later that night I got a knock on the door and it was a women doing rounds with a note pad, checking to see if the room was occupied or vacant. I kept my shoes on in the room because the carpets were terribly dirty, not just old stains but recent spills and dirt that never got cleaned up. This may have just been my bad experience, other guests seemed to be ok... I hate to leave a bad review but unfortunately I will not be returning to this hotel.
4 out of 5
Recommended
for Personal Event
by cynthia

Posted 12-Nov-2015 on Hotels
The room was clean and comfortable. The staff were outstanding. They were friendly and very accommodating. I arrived before check in time and wanted to leave my bags but they had the room ready so was able to drop my bags in the room. I would stay again.
4 out of 5
Recommended
for Couples
by SiobC

Great location

Posted 12-Nov-2015 on Ebookers
Very nice stay in the imperial. Room quiet bug and very clean. Great location right beside eyre Square.
4 out of 5
Recommended
for Families
by Eric from Galway

Excelent point de départ!

Posted 08-Nov-2015 on Hotels
Excellent point de départ pour visister la région. C'est le plus beau coin en allant du sud au nord côté ouest.
4 out of 5
Recommended
for Personal Event
by A verified traveller

便利で清潔、快適。

Posted 02-Nov-2015 on Hotels
エアスクエアの目の前で、駅やコーチステーションと繁華街の間に位置するので非常に便利でした。建物は入りくんでいましたが、部屋は広く清潔で申し分ないです。朝食はコンチネンタルでしたがフルーツとパン数種類、ハムとチーズがあり、個人的には十分です。また泊まりたいです。
2 out of 5
Recommended
for Couples
by Joseph

This traveller left a rating score only Posted 01-Nov-2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by Bill

This traveller left a rating score only Posted 30-Oct-2015 on Hotels
3 out of 5
by A verified traveller

Hotel im Stadtzentrum

Posted 30-Oct-2015
Pros: Das Internet war super.
Cons: Es müsste mal renoviert werden.
Location: Direkt im Zentrum!
Das Hotel ist zwar zentrumsnah aber schon etwas in die Jahre gekommen. Die Farbe blättert von den Wänden und die Sauberkeit war nicht zufriedenstellend. Für uns befand es sich schon sehr nah der Schmerzgrenze. Parkmöglichkeiten sind nicht vorhanden. In einem nahegelegenden Parkhaus haben wir für 24 Stunden 10 Euro bezahlt ( die Karte hat das Hotel abgeknipst, sonst wäre es teurer ). Länger als 3 Nächte kann ich nicht empfehlen- der Wohlfühlfaktor ist nicht sehr groß.
4 out of 5
Recommended
for Couples
by Beth

This traveller left a rating score only Posted 27-Oct-2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Gearoid from Dublin

Imperial Hotel Stay

Posted 26-Oct-2015 on Hotels
Very happy with this hotel. We needed to check in early and this was facilitated. The price of this hotel is also reasonable and can't get a more central location in Galway city centre. I will definitely be back to stay here again.