Ratings based on 290 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

繁華街に近くても静かなホテル

Posted 05-Sep-2016
Pros: とびぬけて良い点はないが、トータルバランスがとれていて快適に過ごせた。
Cons: やむをえないかもしれないが、水場の排水が悪い。
Location: 繁華街・パブで夜更かししても問題なし。どこへ行くのも交通至便で便利。
鉄道駅・バスターミナル・繁華街にも徒歩圏内の充実ホテル。部屋は広くて、バスタブ・ビデ付で快適に過ごせるが、少し古いため床のキシキシ音が気になった。
3out of 5
by A verified traveller from Sioux City, IA

Best aspect is the location

Posted 04-Sep-2016
The location right on Eyre Square is perfect, but for the price I would have preferred a hostel if any had vacancies several months out for a couple (which they didn't). The staff is reasonable and accommodating. The floor plan (which you notice if you have a few suitcases) involves stairs and about 4 doors in weird places in the hallways on the way to your rooms. Not a big deal unless you have a full load of suitcases. Breakfast is good, live music in the bar is nice. Contrary to many other hotels I've noticed in the U.K., our room here had an air conditioner that actually worked nicely, except for the loud and random noises it made all night. Room was spacious but showed it's age.
2out of 5
by A verified traveller from ROUEN

Hôtel décevant

Posted 22-Aug-2016
Pros: Douche avec baignoire neuve.
Cons: Equipements vétustes qui dysfonctionnent.
Location: En plein centre ville.
Hôtel idéalement situé mais ça s'arrête là. Décevant pour un hôtel 4 étoiles.
3out of 5
by A verified traveller from Rouen

Hôtel vétuste et équipement décevant...

Posted 17-Aug-2016
Pros: Disponibilité des chambres en avance.
Cons: Petit déjeuné décevant et de piètre qualité. Changer et améliorer l'entretient des équipements défaillants. Température sèche serviette dangereuse!
Location: Très bien situé en centre ville.
Petit déjeuné décevant et de piètre qualité. Changer et améliorer l'entretient des équipements défaillants. Température sèche serviette dangereuse! Mais très bien situé en centre ville.
5out of 5
by Erin from Sligo

Great hotel experience overall

Posted 26-Jun-2016 on Hotels
Really enjoyed my stay at the imperial hotel over all,the room was very spacious and modern,the breakfast was great with lots of choice and the staff were very friendly especially a lady at the bar named Olga who was lovely to speak to .
5out of 5
by Not Provided from Espoo

Posted 21-Jun-2016 on Hotels
Galway on kaunis kaupunki. Ihmiset ovat ystävällisiä. Irlantilainen musiikki soi kaduilla ja pubeissa. Ravintoloita on paljon ja ruoka hyvää. Imperial hotelli on hyvällä paikalla kaupungin keskustassa Eyre Squaren laidalla. Vaikka katu on vilkas, niin hälinä ei kuulu huoneisiin ikkunoiden hyvän äänieristyksen vuoksi. Aamiainen on runsas, jolla pärjää pitkälle päivään.
4out of 5
by Eric

This traveller left a rating score only Posted 13-Jun-2016 on Hotels
2out of 5
by A verified traveller

Good Location But that's It

Posted 08-Jun-2016
Shower pressure was low. Wifi speed and strength are terrible. We could hear people walking by our room, the doors slamming. The air conditioner wasn't working properly.
5out of 5
by A verified traveller

Great Hotel and Location

Posted 07-Jun-2016 on Hotels
Great hotel, So central, friendly staff and lovely rooms. Will definatley be beack again.
4out of 5
by Kevin from Victoria BC

Great to be back in Galway!

Posted 20-May-2016 on Hotels
Our first time at the Imperial. Many positives,especially location, generous continental breakfast and staff attentiveness. Room temperature was too high,and we could not figure out how to control it.