Ratings based on 582 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Great location- Erratic food

Posted 17-May-2016
Pros: Staff courtesy and cleanliness
Cons: Food consistency.
Location: GREAT location! Close to Eyre square, the pedestrian center with its continual music, close to the river and the Claddagh area.
So close to the Harbour- we had several full days out and could easily walk back to the hotel. Easy walk from the bus station as well! Nice and clean and very helpful staff! The restaurant was either very good or not great. The service was so-so because they appeared very busy. The soup was outstanding on Day 1, but when go it again on Day 2, it was not as good. Same with the tea and sausages. The decor is a bit odd- it feels a bit gothic and Halloweeny- standing candelabras with flickering (real!) candles, web-like door handles and lots of purple velvet. Rooms were very clean and the directions for how to adjust the water flow were very helpful.
4out of 5
by A verified traveller

Venlig reception

Posted 11-Apr-2016 on Hotels
Centralt beliggende, alt var som skulle være.
5out of 5
by Fiona from Limerick

Lovely Stay Would Definately Go Back

Posted 09-Apr-2016 on Hotels
Stayed for a wedding service was perfect, bedroom was lovely and spacious with all wanted facilities. Food in the hotel was amazing we didn't have to go anywhere else.
5out of 5
by Wade

Posted 28-Mar-2016 on Hotels
Wonderful home base for St. Paddy's Day for us. Great staff, and restaurant is very reasonable in price and high in quality. Great stay.
5out of 5
by Anne from Kerry

Friendly central hotel

Posted 25-Mar-2016 on Hotels
Very good stay . Wished we could have stayed longer . Hotel was very central and yet far enough away to be quite and peaceful. Hotel staff could not have been nicer.
4out of 5
by Giselle from Dublin

St. Patrick's break

Posted 21-Mar-2016 on Hotels
Very relaxing. Staff very helpful.
4out of 5
by Patrick from Swindon Wiltshire

Short break in Galway City

Posted 21-Mar-2016 on Hotels
The hotel and food was excellent and staff were very helpful and courteous at all times. Salthill was nearby with plenty of parking areas and a lovely beach. We had cod and chips in The Fisherman which was outstanding.The route of the St Patrick's Day parade was just a short walk away and it was great fun. We would do it all again in a heartbeat.
4out of 5
by Viktor from Trondheim

Good hotel

Posted 17-Mar-2016 on Hotels
Two nights in the beginning of march, accomplished by sunny weather and warm temperatures. Nice and tidy room, no noise, good bed. Only negative thing was the noise of the fan in the bathroom. Fortunately the door reduced the noise and the fan stopped after some minutes.
5out of 5
by jim from Dublin

Nice Hotel and Friendly Staff

Posted 13-Mar-2016 on Hotels
Would stay in the hotel again
5out of 5
by James

This traveller left a rating score only Posted 08-Mar-2016 on Hotels