Title: Boardwalk Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Boardwalk Family-friendly condo on the beach, with free water park ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/886ddfac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/e2fba666.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/8b847f3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/7b39962e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/29794ed9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies You can look forward to a golf course, free water park access and a terrace at Boardwalk. Guests can also expect to find mini golf, a garden and a playground. 7.4 Good ## Popular amenities - Air conditioning - Pool - Outdoor space - Barbecue grill - Parking included ## Room options ### Check availability for these dates Tonight [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=21513323&PinnedHotelID=21513323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=21513323&PinnedHotelID=21513323&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=21513323&PinnedHotelID=21513323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=21513323&PinnedHotelID=21513323&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=21513323&PinnedHotelID=21513323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=21513323&PinnedHotelID=21513323&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=21513323&PinnedHotelID=21513323&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=21513323&PinnedHotelID=21513323&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ![Standard Triple Room, Multiple Beds, Refrigerator & Microwave, Courtyard View | Living area | 40-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/3214dd95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds, Refrigerator & Microwave, Courtyard View ### Highlights Balcony or patio Air conditioning Heating Free cots/infant beds Kitchenette Fridge Flat-screen TV Private bathroom - 161 sq ft - Sleeps 6 - 3 Queen Beds ![40-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/9002d92f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area ### Highlights Balcony or patio Air conditioning Heating Free cots/infant beds Kitchenette Fridge Flat-screen TV Private bathroom - 172 sq ft - Sleeps 4 - 2 Queen Beds ![View from room](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/2ec6f02d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, Multiple Beds, Kitchen, Beach View ### Highlights Balcony or patio Separate sitting area Air conditioning Heating Free cots/infant beds Kitchen Fridge Flat-screen TV - Beach view - Sleeps 7 - 2 Queen Beds and 3 Large Single Beds ![Family Studio Suite, Multiple Beds, Kitchen, Beach View | Beach/ocean view](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/8e5ba3b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio Suite, Multiple Beds, Kitchen, Beach View ### Highlights Balcony or patio Separate sitting area Air conditioning Heating Free cots/infant beds Kitchen Fridge Flat-screen TV - 380 sq ft - Beach view - Sleeps 11 - 4 Queen Beds and 3 Large Single Beds ![Family Apartment, Multiple Beds, Kitchen, Beach View | View from room](https://images.trvl-media.com/lodging/22000000/21520000/21513400/21513323/d33d4305.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment, Multiple Beds, Kitchen, Beach View ### Highlights Balcony or patio Separate sitting area Air conditioning Heating Free cots/infant beds Kitchen Fridge Flat-screen TV - 506 sq ft - Beach view - Sleeps 13 - 5 Queen Beds and 3 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGalveston-Hotels-Boardwalk.h21513323.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGalveston-Hotels-Boardwalk.h21513323.Hotel-Information) ## About the area Located on the beach, Boardwalk is in Crystal Beach, a neighbourhood in Port Bolivar. Fort Travis Seashore Park and Galveston Seawall are local landmarks, and some of the area's activities can be experienced at Stingaree Marina and Galveston Ferry Terminal. Take the opportunity to explore the area for water adventures such as fishing. [Visit our Port Bolivar travel guide](https://www.expedia.co.uk/Port-Bolivar.dx6141815) [View more Condo rentals in Port Bolivar](https://www.expedia.co.uk/Port-Bolivar-Condos.d6141815-aaCondos.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.49383%2C-94.53700&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lNqnIFR9KRL-PSJyIFshCSYyurs=) 947 Barkley Street, Crystal Beach, Port Bolivar, TX, 77617 ### What's nearby - Crystal Beach - 2 min walk - 0.1 miles - Gilchrist Beach - 5 min drive - 3.0 miles - Stingaree Marina - 10 min drive - 6.0 miles - University of Texas Medical Branch - 57 min drive - 27.1 miles - Port of Galveston Cruise Terminal - 62 min drive - 29.0 miles ### Getting around - Houston, TX (EFD-Ellington Field) - 114 min drive ### Restaurants - ‪Tia Juanita’s Fish Camp - ‬8 min drive - ‪Stingaree Restaurant & Bar - ‬8 min drive - ‪Ocean Grille - ‬7 min drive - ‪Dannays Donuts - ‬7 min drive - ‪Jayla’s Bar & Grill - ‬4 min drive ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Boardwalk Family-friendly condo on the beach, with free water park At Boardwalk, catch some rays at the beach, practise your swing at the golf course or spend the day at a complimentary water park. Each condo provides a fridge and a microwave, plus a balcony and a flat-screen TV with satellite channels. A coffee/tea maker and a shower are among the other amenities available to guests. Housekeeping is available once per stay. Boardwalk offers 32 air-conditioned accommodations, with coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers. 40-inch flat-screen televisions come with satellite channels. Housekeeping is provided once per stay. Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a complimentary water park. Other recreational amenities include an outdoor pool. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Standard Room | Individually decorated, individually furnished, desk, free WiFi](https://images.trvl-media.com/lodging/102000000/101410000/101405800/101405703/5e52691e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The 409 Bolivar Beach Hotel Crystal Beach - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 135 reviews £64 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=101405703&PinnedHotelID=101405703&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas](https://images.trvl-media.com/lodging/92000000/91450000/91441400/91441346/bb8fe9e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crystal Palace Resort Crystal Beach - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 513 reviews £66 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=91441346&PinnedHotelID=91441346&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/120000000/119600000/119598100/119598045/6e4a1e63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachfront • Fire Pit • Gourmet Kitchen • Views Crystal Beach - Kitchen - Washer - Dryer - Pet-friendly £385 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=119598045&PinnedHotelID=119598045&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113610000/113608600/113608501/5dba690a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachy Getaway\*Comfy Beds\*Common Space for Groups Crystal Beach - Kitchen - Air conditioning - Outdoor space - Parking available £198 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=113608501&PinnedHotelID=113608501&HadPinnedHotel=true®ionId=-1&adults=2) ![TV, offices](https://images.trvl-media.com/lodging/114000000/113610000/113608500/113608471/0072f6a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pet Friendly\*Near Beach & Margaritaville Crystal Beach - Kitchen - Pet-friendly - Air conditioning - Outdoor space 10 Exceptional 1 review £198 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=113608471&PinnedHotelID=113608471&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/114000000/113610000/113608500/113608467/d7c8a396.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waterfront Bay Views\*Great Fishing\*New Listing! Bolivar Peninsula - Kitchen - Air conditioning - Parking available - Lake view 10 Exceptional 5 reviews £198 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=113608467&PinnedHotelID=113608467&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, WiFi, bed sheets](https://images.trvl-media.com/lodging/114000000/113560000/113551300/113551219/826e6f0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BOLI Bunkies, BOLI Bunkies Beach Glamping Cabins Crystal Beach - Washer - Dryer - Pet-friendly - Air conditioning 9.6 Exceptional 38 reviews £100 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=113551219&PinnedHotelID=113551219&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/114000000/113560000/113551300/113551209/a75358ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### "Barbie" Bunkie adorable beach tiny home, Barbie Bunkie beach glamping cabin Crystal Beach - Washer - Dryer - Pet-friendly - Air conditioning 9.6 Exceptional 5 reviews £116 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=113551209&PinnedHotelID=113551209&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/101000000/100910000/100900900/100900833/w4000h2665x0y2-3e2277f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BeachfrontHeatedPool!2HotTub!Wedding!EventParking!Sleep32!Pets!Starlink!PuttPutt Crystal Beach - Sea view - Pool - Hot tub - Kitchen 10 Exceptional 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=100900833&PinnedHotelID=100900833&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/97000000/96140000/96135500/96135405/cf744545.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Brand New Home! Pet Friendly! Gulf Views! Playground! Crystal Beach - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 41 reviews £251 includes taxes & fees 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=96135405&PinnedHotelID=96135405&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On the beach ### Pool/Spa - Outdoor pool - Pool gate ### Parking and transport - Free self parking on site ### Family friendly - Children stay free (see details) - Children's games - Playground - Pool gate ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### Dining - Private picnics ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Shower - Towels provided ### Entertainment - 40-inch flat-screen TV with satellite channels - Games ### Outdoor areas - Balcony/patio - Barbecue grill - Garden - Picnic area - Terrace ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Housekeeping (once per stay) ### Things to do - 9-hole golf course - Bicycle parking - Bicycle storage - Billiards/pool table - Free water park - Mini golf - Optional golf privileges - Fishing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 32 units - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% organic food - Bicycle parking - Bicycle storage - Bulk dispensers for toiletries - Double-glazed windows - Garden - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reusable cups - Reusable tableware - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests will receive a text message with door codes prior to their arrival. ### Renovations and closures This property is closed from 16 June 2023 to 30 November 2023 (dates subject to change). ### Access methods Access code, private entrance, smart lock ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 150.00 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Alcohol is not served at this property ### Property is also known as Boardwalk Aparthotel Port Bolivar Boardwalk Aparthotel Boardwalk Port Bolivar Boardwalk Condo Boardwalk Port Bolivar Boardwalk Condo Port Bolivar ## Frequently asked questions ### Does Boardwalk have a pool? > Yes, this property has an outdoor pool. ### Is Boardwalk pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Boardwalk? > Self-parking is free at this property. ### What time is check-in at Boardwalk? > Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Boardwalk? > Checkout is at 11 AM. ### Where is Boardwalk located? > Nestled on the beach, this Crystal Beach condo building is 0.2 mi (0.4 km) from Crystal Beach and 2.6 mi (4.2 km) from Gilchrist Beach. High Island Beach and Stingaree Marina are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Boardwalk Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 94 8 - Good 51 6 - Okay 33 4 - Poor 15 2 - Terrible 38 ### 10/10 Excellent #### Amber 1 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Absolutely beautiful with an excellent customer service experience! ##### Amber Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Leilani 21 May 2023 Liked: Cleanliness, property conditions & facilities, communication Thank you. The property was so nice. ##### Leilani Stayed 1 night in May 2023 ### 10/10 Excellent #### Richard 30 Oct 2022 Liked: Cleanliness, property conditions & facilities, communication Boardwalk is definitely a fun and full entertainment place to stay . Right on the beach with plenty of fun to go around . Will definitely get the 6 person room next time for more area to hang out in . But the 4 person room is nice to ##### Richard Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Jason 29 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Was easy to access and communication was awsome. Kids loved pool and splash area and mini golf area. Only thing we found we didnt like was mosquitoes but thats not the resort issue. Pack bug spray and all will be great and a wonderful stay ##### Jason Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Kathy Ann 2 Apr 2023 Liked: Cleanliness, room comfort, communication The only recommendation we have is that a soap dispenser or bottle of soap with paper towels be available so you can wash your hands after using the restroom and before you eat. The beds were comfortable and we really did not spend much time in the room but overall it was a great place on the beach with easy access!! ##### Kathy Ann Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Brenda 3 Dec 2023 Disliked: Communication #### They canceled our reservation! I can't imagine why you would send this email since you canceled our reservation with only one day's notice. We booked months ago and you waited until one day before our stay. We are severely disappointed. ##### Brenda Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Stormy 2 Apr 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication The photos do not look anything like this property. Our room was so filthy I spent $30 on cleaning supplies to try and clean the nasty disgusting bathroom. Sheets had stains. Mold everywhere. We both did not sleep a wink. Very sketchy. Non-responsive management. It was horrible. ##### Stormy Stayed 2 nights in Mar 2023 ### 8/10 Good #### Shirley 14 Aug 2022 Liked: Cleanliness, communication #### Great location for the beach. Great location for a beach stay. BEWARE of the MOSQUITOS, this area is heavily populated with mosquitos. The bug spray didn't even work for us, around the property and on the beach so many damn mosquitos. Beach was dirty from liter from guest and other people visiting that area of beach. You can drive on the beach in this location so anyone could be there. Plently of room for guest to entertain outside. There is a pool and hot tub but I wouldn't use it. Saw a couple having s\*x Sunday morning in it. Half the rooms at this property face that direction and you clearly saw the couple engaging in s\*xual activity. So beware letting your kids run around unsupervised you never know about the other guest around you. Rooms are on the smaller size but if all you're there for is the beach and to sleep in the room its perfect. Just make sure you're able to climb a latter or steep steps in order to get to the beds. There is no standing up by the beds you have enough room to craw into the bed, maybe you can sit up but head space is limited. Comfortable mattress felt like memory foam. No counter space or table, needs to have more hooks in the room so you can hang your beach towel or bath towels. Also bring with you bath towels and hand soaps, shampoos, conditioner, extra toilet paper and paper towels. ![](https://a.travel-assets.com/ugc/hotel-reviews/EB472A1AD7D9FC5E5D1DEC33CC6F5182A5DE7E531660503187856.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shirley Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### josh 6 Oct 2023 Disliked: Cleanliness, room comfort, communication #### Worse reservation ever!!!!!!!! Worst reservation ever. Booked this september of 2022for a stay in may of 2023. Received an email saying they were looking forward to my stay and they would send a room number and code at 2 pm the day of my stay. I drove 14 hours and arrived a little early around 9 am the day of our stay. Since it is right on the beach we planned to just play and swim on beach until check in. We did that then arrived at the property at 2pm on day of stay. No email arrived, no workers around. Called emergency number and was told reservations were having an issue and it would be sent shortly. 2 other parties had arrived also and neither had any communication about their stay. 430 now and still no email or text and the emergency number is no longer picking up. I had to leave my 2 sons at the property with our luggage because i gad to pick up more people from the airport. Some workers were replacing an air-conditioning unit so i asked about someone to contact, he walked me to the beach were the owner was fishing. I asked the owner for help and he said he couldnt do anything that they were having a resetvation issue and they would send something shortly. I left to airport. At 5 pm the other 2 parties received emails sayingbtheir reservation was cancelled. No reason or explanation. I never received anything. Owner came up around 730 and asked if we still needed help. I said yes and he left. We ended up staying at another location. Never received any information. ##### josh Stayed 1 night in May 2023 ### 2/10 Terrible #### Kelsea 27 May 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication ##### Kelsea Stayed 1 night in May 2023 ### 2/10 Terrible #### Patricia 23 May 2023 Disliked: Communication #### Very disappointed Never again Booked a room a month in advance when I got there after waiting 4 hours to catch the ferry Got there at 3:30 waiting to hear from them never did so I called only to find out that they had given my room away Who the hell does that ##### Patricia Stayed 1 night in May 2023 ### 2/10 Terrible #### Michelle 21 May 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication Not as described at all. Pool was green and dirty. Overall just a nasty property. Old and outdated. ##### Michelle ### 2/10 Terrible #### April 15 May 2023 Disliked: Cleanliness, room comfort, communication #### Steer Clear!!! I booked this place for my 19 year old daughter to stay this past weekend, and conditions were so bad that she ended up crashing on the couch of the property I was staying at instead. The beds were not made, there was not a single towel to be found anywhere, the walls and bathroom were dirty and stained, there was no wi-fi, and the remote for the TV did not function. When she and her partner checked in, the AC would not turn on, so she contacted the owner. It had been unplugged, but that was not obvious due to the location of the unit. This would not have been a problem, except that the owner's behavior was quite erratic when he came by to look at it, and after solving the issue, he made a crude gesture at her with his tongue. She and her partner did not feel safe staying there due to his behavior, and vacated the property immediately, leaving the key where they found it. ##### April Stayed 2 nights in May 2023 ### 4/10 Poor #### Kelly 24 Apr 2023 Disliked: Room comfort, communication #### Had high hopes but ended disappointed. Had to call to get room and access code. Did not send out as stated. Hot tub was GREEN (shame it wasn't in working order). Seems like facility had good ideas in past but nothing has been maintained/repaired. Mattress was just 5 inch foam. We left a day early to sleep in our own bed. Seems more of a hostel feel. Very minimal. Seems owner is trying to squeeze ever penny from it without putting any money into it. We tried something different for us, but I don't think we will be back. ![](https://a.travel-assets.com/ugc/hotel-reviews/C2CF5B9B6CEBDED0D24E0F224EC72AC21A311E281682345220966.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kelly Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Yadira 13 Mar 2023 ##### Yadira Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Leslie 13 Mar 2023 ##### Leslie Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Jonell 26 Feb 2023 ##### Jonell Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Janis 19 Feb 2023 Disliked: Cleanliness, room comfort, communication #### Terrible They cancelled our reservation! Had not received our text with code and room # by 3pm, called again at 3:30, put us off again, called again at 4pm, was rude to us! At 4:10, called again and he said our room was cancelled! I will expect a full refund on my credit card immediately! And sewer was overflowing and smelled awful outside! ##### Janis Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Stephen 5 Feb 2023 Disliked: Communication I was never texted or provided the entry information so I had to make other last-minute plans. Ultimate fail on their part. I shouldn't even be charged for the night. ##### Stephen Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Kayla 23 Jan 2023 ##### Kayla Stayed 3 nights in Jan 2023 ### 2/10 Terrible #### Tonja 16 Jan 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication Paid for our room in advance thru Expedia. When we arrived at the property I received a text message from the Property Manager who wanted me to text him my credit card information. When I asked for a secure method to share this financial information, he did not respond & we could not access our room. Terrible customer service! We had to find another place to stay yet, the Boardwalk would not give us access to a room nor did they refund our money. Be prepared to be disappointed! ##### Tonja ### 6/10 Okay #### Brent 15 Jan 2023 Liked: Communication ##### Brent Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Autumn 2 Jan 2023 ##### Autumn Stayed 4 nights in Dec 2022 ### 2/10 Terrible #### Kenneth 30 Dec 2022 Disliked: Cleanliness, room comfort, communication #### Awful Horrible No Good Very Bad Day We were extremely excited about staying on the Boardwalk. But when we arrived we were a little disappointed. NONE of the advertised amenities were useable. We understood that the pool would not be available as it is December but thought all the other things would make it a great stay with kids. My 13 year old was horrified. We were honestly gonna make the best of it. But the next day i left a google review of the property and with in minutes the property manager was calling me screaming and cussing. He not politely told us to get off the property and then hung up . He then would not take our phone calls (we tried multiple times) or text messages. We contacted Hotels.com and they said there was nothing they could do because of a none canvellation policy. We did remove ourselves from the property, leaving our room cleaner than we found it. 3 days later we still have not heard back from the property manager. We ate $501 worth for 1 night, and still had to go find somewhere else to stay for the remaining 3 nights of our vacation. Still waiting to see if the extra $190 pending on our credit card will drop off. The Boardwalk knows how to ruin a vacation. ##### Kenneth Stayed 4 nights in Dec 2022 ### 2/10 Terrible #### Earl 23 Nov 2022 ##### Earl Stayed 2 nights in Nov 2022 ## Expedia's Latest Trends ### Hotels > [AC Hotel by Marriott Dallas Downtown](https://www.expedia.co.uk/Dallas-Hotels-AC-Hotel-By-Marriott-Dallas-Downtown.h18228514.Hotel-Information) > > [Fairmont Austin](https://www.expedia.co.uk/Austin-Hotels-Fairmont-Austin.h18156638.Hotel-Information) > > [Hotels in Manchester](https://www.expedia.co.uk/Manchester-Hotels.d2205.Travel-Guide-Hotels) > > [Hyatt Regency Houston/Galleria](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-HoustonGalleria.h10620692.Hotel-Information) > > [Downright Austin, A Renaissance Hotel](https://www.expedia.co.uk/Austin-Hotels-Downright-Austin.h7518.Hotel-Information) > > [Residence Inn by Marriott Austin Downtown/Convention Center](https://www.expedia.co.uk/Austin-Hotels-Residence-Inn-By-Marriott-Austin-DowntownConvention-Center.h1453501.Hotel-Information) > > [Crowne Plaza Dallas Downtown by IHG](https://www.expedia.co.uk/Dallas-Hotels-Crowne-Plaza-Hotel-Dallas-Downtown.h40414.Hotel-Information) > > [Hyatt Regency Dallas](https://www.expedia.co.uk/Dallas-Hotels-Hyatt-Regency-Dallas.h24753.Hotel-Information) > > [Hilton Americas-Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-Americas-Houston.h976144.Hotel-Information) > > [AC Hotel by Marriott Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-AC-Hotel-By-Marriott-Houston-Downtown.h36715633.Hotel-Information) > > [Club Wyndham Austin](https://www.expedia.co.uk/Austin-Hotels-Club-Wyndham-Austin.h20597750.Hotel-Information) > > [Hyatt Regency Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-Houston.h20005.Hotel-Information) > > [Staybridge Suites Houston Galleria Area by IHG](https://www.expedia.co.uk/Houston-Hotels-Staybridge-Suites-Houston-Galleria-Area.h57536940.Hotel-Information) > > [Hilton Garden Inn Austin University Capitol District](https://www.expedia.co.uk/Austin-Hotels-Hilton-Garden-Inn-Austin-University-Capitol-District.h66911977.Hotel-Information) > > [Magnolia Hotel Dallas Downtown](https://www.expedia.co.uk/Dallas-Hotels-Magnolia-Hotel-Dallas-Downtown.h282336.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.co.uk/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Sonesta Hotel Houston IAH Airport](https://www.expedia.co.uk/Houston-Hotels-Sonesta-Hotel-Houston-IAH-Airport.h23787.Hotel-Information) > > [Hilton University of Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-University-Of-Houston.h40758.Hotel-Information) > > [Sonder by Marriott Bonvoy East 5th Apartments East Austin](https://www.expedia.co.uk/Austin-Hotels-Sonder-East-5th.h39486446.Hotel-Information) > > [The Reside](https://www.expedia.co.uk/Houston-Hotels-The-Reside.h22169664.Hotel-Information) > > [The Driskill, in The Unbound Collection by Hyatt](https://www.expedia.co.uk/Austin-Hotels-The-Driskill.h425573.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [South Congress Hotel](https://www.expedia.co.uk/Austin-Hotels-South-Congress-Hotel.h9869259.Hotel-Information) > > [Hotel Indigo Austin Downtown - University by IHG](https://www.expedia.co.uk/Austin-Hotels-Hotel-Indigo-Austin-Downtown-University.h12294834.Hotel-Information) > > [Moody Gardens Hotel, Spa and Convention Center](https://www.expedia.co.uk/Galveston-Hotels-Moody-Gardens-Hotel.h157238.Hotel-Information) > > [Hyatt House Austin/Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-House-AustinDowntown.h17061159.Hotel-Information) > > [DoubleTree Suites by Hilton Austin Downtown Capitol](https://www.expedia.co.uk/Austin-Hotels-DoubleTree-Suites-By-Hilton-Austin.h24523.Hotel-Information) > > [Holiday Inn Express & Suites Austin NW - Four Points by IHG](https://www.expedia.co.uk/Austin-Hotels-Holiday-Inn-Express-Suites-Austin-NW-Four-Points.h9836657.Hotel-Information) ### Packages > [Budapest Holidays](https://www.expedia.co.uk/Budapest.d179994.Holidays-City-Breaks) > > [Zanzibar Holidays](https://www.expedia.co.uk/Zanzibar.d4186.Holidays-City-Breaks)