Desk, blackout curtains, iron/ironing board, free cots/infant beds
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Reviews of Super 8 by Wyndham Galva

2.5 out of 5
Super 8 by Wyndham Galva
301 Commercial St, Galva, IL

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 110 reviews" "
Rating 8 - Good. 38 out of 110 reviews" "
Rating 6 - Okay. 20 out of 110 reviews" "
Rating 4 - Poor. 9 out of 110 reviews" "
Rating 2 - Terrible. 9 out of 110 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish there was more than one hotel in the area...
The floor was dirty when I walked in. I could see things that could have definitely been vacuumed/mopped. It was late when I checked in and I just wanted to get to bed. Wi-fi was down and no continental breakfast was set. I forgot my toothpaste and they had no essential items behind the desk.
Stayed 1 night in Jan 2024

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff, hardly saw them over 4 days. Hotel was clean but sparse. Continental breakfast was fruit loops. Nothing bad, but nothing great either.
Stayed 4 nights in Nov 2023

6/10 Okay

Blake

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Tracy

Travelled with group
Liked: Room comfort
Cheap stay
Decent for a quick place to spend the night. Beds were comfortable and room was clean. The lobby area is in need to updating and the complimentary breakfast was a joke. Two kids breakfast cereals, 4 slices of white bread, grape jelly, a carafe of orange juice in the mini fridge and a cold pot of coffee.
Stayed 2 nights in Oct 2023

8/10 Good

Cynthia

Business traveller
Liked: Room comfort
Could’ve been better.
Room heater did not work. The advertised breakfast was negligible. Milk and stale cereal. Coffee was inconsistently provided. Bed we’d was comfy. Neighbors were considerate.
Stayed 11 nights in Oct 2023

2/10 Terrible

Laura

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We have stayed here many times in the past although it has been since before Covid. The facilities condition has deteriorated immensely, the continental breakfast is almost non existent (most everything was old and/or stale), the provided shampoo/conditioner/lotion bottles had been opened and previously used, and the staff took a digital photo of my driver’s license. I understand verifying my identity but keeping a photo of it is a bit extreme especially living in the world we live in today.
Stayed 1 night in Sep 2023

4/10 Poor

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good with the property but they charged us a 150.00 deposit At check in. Never before have I had this happen.
Stayed 1 night in Sep 2023

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Slow response for request for room cleaning. No recycle bins available.
Stayed 7 nights in Aug 2023

4/10 Poor

Tascha

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Do not recommend staying
I booked 2 queen beds and got two full. Everything in the area was booked so had to take it. After that we could not get anyone to come to the desk to complaint and when we checked out, I was still billed for 2 queen beds. There were poorly patched seams on the ceiling like a small wall was removed.
Stayed 2 nights in Sep 2023

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Backroads Stay
One night stay for the music fest. Great, close location to walk to the venue. Bed was clean and comfy but coffee pot had lots of grounds in it from a previous user. Morning coffee and water were both about luke warm. We weren't there when it opened but still over an hour before services ended. Staff was very pleasant and courteous. Overall, happy with the stay.
Stayed 1 night in Aug 2023

2/10 Terrible

Anna

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Not good when fully booked
Rooms need more attention before check-in. Details were overlooked and led to multiple complaints and requests for different rooms. They didn't handle large groups very well. Reservations were cancelled with little to no notice.
Stayed 1 night in Aug 2023

8/10 Good

Gregory, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

Lin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were greeted with "I don't have a clean room". I had made a reservation a week or so in advance. We did get a room. It needed to be vacuumed better and the bedspread on one of the beds needed to be dry cleaned. There was no coffee in the breakfast area and three dried oranges. We ate elsewhere. There was no washclothes and the shampoo/lotion had been previously used. Very disappointing. We have stayed there before so were surprised about the conditions.
Stayed 1 night in May 2023

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Room was very clean,
Stayed 1 night in Jun 2023

6/10 Okay

Ken

Travelled with family
Could not get the TV to turn on. Watched on my computer. Also the shower drain is clogged would not drain adequately. Otherwise everything was good
Stayed 1 night in Jun 2023

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room. The soap was used. The tv was out and their was not continental breakfast. Not even coffee
Stayed 1 night in May 2023

6/10 Okay

Carol

Liked: Staff & service, property conditions & facilities, room comfort
CS
Mostly clean except bathtub wasn’t very clean, didn’t have complementary shampoo or body wash in our room. Only had cereal for breakfast, no fruit or anything else and no coffee, this was at 8:30am
Stayed 1 night in May 2023

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Need to at least make coffee in the breakfast area.
Stayed 1 night in May 2023

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
The deadbolt did not work on my room door.
Stayed 1 night in Feb 2023

6/10 Okay

Craig

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean basic amenities at a reasonable price
Stayed 1 night in Oct 2022

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service
Looks like nice place but it not
Stayed 1 night in Oct 2022

2/10 Terrible

Astral

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff, was put in a room that smelled like smoke, somehow was able to change room new room was okay but no extra towels were given the bed was not comfortable.
Stayed 2 nights in Sep 2022

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont book here!
No tv, dirty room, lights not working, clock broken lied to by operator… take them off of your listing!!
Stayed 1 night in Sep 2022

2/10 Terrible

Gary

Travelled with partner
Disliked: Property conditions & facilities
Room assumed not cleaned , TV & Wi-Fi not working. Very poor breakfast. No hot entries. It was only a continental breakfast, not a breakfast as advertised.
Stayed 1 night in Sep 2022

6/10 Okay

Ralph

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Coffe pot had not.been cleaned. A dirty rag was left on the top of.the shower cutain. There was trash under the desk. No kond of discount roe NO TV service.
Stayed 1 night in Sep 2022

10/10 Excellent

maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Pete on 27 Oct 2020
Thank you Very Much! I am glad you liked your stay, Thank you for the 10 out of 10 rating Maureen! You are always welcome!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
usiness trip
It was convenient for work. Would not recommend for a extended stay.
Stayed 1 night in Jun 2020

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Upon arrival (early evening approx 6pm) desk clerk was in pajamas, but that was no big deal. We went to our room, and put luggage
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2020
Response from k on 22 Jun 2020
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2020
Response from GM on 31 Mar 2020
We appreciate your feedback, Thank you for taking the time, We hope you are safe and sound, Let us know. Thanks once again from Super 8

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Our stay was GREAT! We were the only occupants in the entire place. Rooms were spacious, clean and affordable. We would highly recommend this location to anyone traveling through Galva!
Stayed 1 night in Feb 2020
Response from Pete on 25 Feb 2020
Thank you, We deeply appreciate your review and we wholesomely care about our guest, We try to give them the best care we can, I appreciate you taking the time to do this, your feedback is always welcome, Thanks, Best Wish and Regards from Super 8 to you!

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly and unaccommodating staff. Rooms smelled like rotting garbage.
Stayed 2 nights in Nov 2019
Response from Staff on 11 Nov 2019
Dear Anonymous Guest Please come again and give us a chance to satisfy your needs. Front desk would have change the room. We value our guests.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and efficient. Front desk woman was very friendly. I felt welcomed. The room was very neat. Beds were comfortable. Breakfast was basic, but adequate. Good coffee.
Stayed 1 night in Oct 2019
Response from Staff on 28 Oct 2019
Thank you and we are glad that you had a good experience staying with us. Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Staff on 23 Oct 2019
Thank You

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2019
Response from Staff on 23 Oct 2019
Thank You

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Staff on 16 Oct 2019
Thanks

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
Very clean facility, limited TV channels. Super friendly couple run it.
Stayed 2 nights in Oct 2019
Response from Management on 6 Oct 2019
Thanks. Hope to see you soon.

8/10 Good

PAULETTE H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Staff on 17 Sept 2019
Management appropriate your stay and comments.

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very comfortable and clean. I was glad to know ahead of time about the trains going by at night. Had I not been awake, due to a cold, I probably would have slept through them, as I’m a sound sleeper. I had to leave early in the morning, and continental breakfast was set up and coffee ready to go at 6:00!! Very nice and eager to please staff!
Stayed 1 night in Aug 2019
Response from Staff on 17 Sept 2019
Hope to see you again.

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Was very nice Hotel manager extremely friendly and able to open the door for handicapped very small and limited continental breakfast overall stay was good though
Stayed 2 nights in Aug 2019
Response from Staff on 17 Sept 2019
Thank you for your kind words. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Staff on 17 Sept 2019
Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleanly maintained. Staff prompt on service and I had no undue delays checking in despite arriving late in the night. Continental breakfast supposed to be served starting 6 a.m. but it was all set up and ready when I checked out at 5:30 a.m. One nice surprise is the size of the fridge in the room - though I did not need it, I was surprised a bigger 2.6 cu ft fridge was in the room vs the usual 1,7 cu ft ones I see in hotels/motels. I can imagine this would be useful for travelling fammilies. One small miss - no creamer or sugar for the coffee in the room. And the price of $77 per night that I paid is higher than I had expected for this level of a motel and for the geographic location. I had stayed in this hotel last year and I believe I paid $60 before.
Stayed 1 night in Jul 2019
Response from Staff on 17 Sept 2019
We are sorry for your inconvenience. Front desk would have gladly helped.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Breakfast was like sitting down in my own home with cereal, toast, or waffles. Fruit and fruit juice along with milk and yogurt were also available. Not a heavy breakfast, and sufficient to start you on your day. It was quiet and peaceful except for a train that came through. Not enough noise to bother you. I plan to return when I return to the area.
Stayed 3 nights in Jun 2019
Response from Manager on 16 Oct 2019
Thank you

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from Manager on 16 Oct 2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2019
Response from Staff on 23 Oct 2019
Thanks