Futura Gallery

Unfortunately, the check-in process was unnecessarily complicated and inconvenient. The check-in location is separate from the actual hotel and quite far away, which was not clearly communicated in advance. There are also separate access codes for the main entrance and the individual room. However, the room access code was not properly provided to us, so we had to contact the check-in desk multiple times by phone before we could enter our room. The room itself may be fine, but the check-in and access arrangements need significant improvement. Clear instructions and all necessary access codes should be provided in advance.

Really nice apartment, clean with all the facilities you'd expect. There is no "reception" as it's an apartment, but the host communication was excellent. Everything ran smoothly, when we arrived (earlier than we had predicted), host was already waiting for us, really impressive service. Parking is underground, and we could come and go with our car as needed (we drove from the UK). Location is convenient for tram etc, there are stops really close by (although we didn't use the tram).

There was a "manager" waiting for us at the front of the building to give us the key, and introduced all the facilities, even giving us additional towels, blankets, etc. The only problem is that it is below ground level, with stairs first leading up and then coming down, so it was a bit difficult for people travelling with a few pieces of luggage. Overall, the stay was still quite pleasant.