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"Breakfast was not that great but overall the location was excellent."

"Breakfeast was a little pricey but the room and staff were wonderul!! "

"Very beautiful, staff is amazing everyone made us feel welcome. No language barrier."

"Good location. Near train station "

"Beautiful luxury hotel. The room was spacious for our family of 4. The hotel is a very large property with a Lawsons and bowling alley inside. There is an onsen and gym but the onsen incurred a fee to use it and the gym didn’t allow anyone under 20 yrs old. Breakfast that was included consisted of 3 different restaurants to choose from. We only tried the American ones but they still included Japanese options. Be aware that the Sky Bar has gorgeous views of the Tokyo Tower but drinks are crazy expensive. We just sat at the bar which was free but they charge you a fee for seating near the window or at a sofa lounge. Location was decent and near a subway station entrance. We would stay here again. "

"Rooms were clean, staff was professional and kind, food is very economical and wide variety. "

"We only stayed 1 night and did not use the airport breakfast facilities as we had an early flight, but would thoroughly recommend staying here the night before your flight. It was clean and comfortable and so relaxing knowing you just pop downstairs and book in for your flight. The airport amenities are the best we have seen."

"Beautiful clean property and rooms are spacious! 7/11 located on site and less than 10 minutes walk to Shinagawa Station."

"It was easy to get to Tokyo Disneyland and Disneysea from this hotel. There were free shuttle buses that got us directly to Disneyland and a free shuttle that got us to the tram that took us right into Disneysea park. I liked the convenience store and there was a Disney store in the hotel."