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"The footlight in room 303 is broken. Please fix the footlight."

"Excellent service and location!"

"Very excellent!"

"Just a few steps to Kokura station where you could easily to get around by train. Kokura Castle is within walkable distance. Shopping mall and restaurants are just nearby. "

"The most impressive hotel just a few minutes walk from the station connected by walkway. Loved the convenience of getting to all the places we wanted to go. Staff were most helpful and breakfast was excellent with ample variety to enjoy for a week."

"少し駅から離れていますがバス停が近く本数も多く不便さはないです。とにかく朝食ビュッフェには大満足です。"

"Friendly staff and a great convenient location close to the station, shopping and restaurants. "

"I hardly slept on my 3 night stay. The pictures show it as a private room but there is no ceiling so you are technically in a cubical sharing a room with 8 other very loud people. The noise was completely unreasonable and I will never stay at this property again. The slamming of the doors, crunching wrappers, coughing at 3am made me want to leave as soon as possible. The bed and pillows are made of fake leather and blankets and towel must be rented for a daily fee. Worst place I have stayed in Japan by far. I wish I could get my money back"

"The staff was very generous in kind. The facilities are very clean. I had the ability to wash my clothes. And the breakfast in the morning was delicious. I needed to do late checkout, and I was able to do it for another hour for 1000 yen. I look forward to my return."