Spa

Reviews of Candeo Hotels Fukuyama

3 out of 5
Candeo Hotels Fukuyama
2-8-20 Mifunecho, Fukuyama, Hiroshima-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 186 out of 454 reviews" "
Rating 8 - Good. 178 out of 454 reviews" "
Rating 6 - Okay. 65 out of 454 reviews" "
Rating 4 - Poor. 17 out of 454 reviews" "
Rating 2 - Terrible. 8 out of 454 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Yoshiyuki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My wife and I thought the open-air baths were for both men and women. However, in reality, the open-air bath are only found in the men's baths. The women's bath was not an open-air bath. My wife are disappointed with it.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great to stay
wonderful spa
Stayed 3 nights in Mar 2022
Response from カンデオホテルズ福山 フロント 山手 on 2 Apr 2022
この度はカンデオホテルズ福山をご利用頂き誠にありがとうございます。 大浴場はご満足だけましたでしょうか。 ご滞在中は何度でもご利用いただけますので、夜も朝もご入浴いただき、日頃の疲れをお取りいただけましたら幸いです。 またお近くのお越しの際はぜひお寄りくださいませ。 次回のご宿泊も心よりお待ち申し上げております。

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from カンデオホテルズ福山 フロント 今井 on 13 Jun 2019
この度はカンデオホテルズ福山をご利用頂き誠にありがとうございます。 またお忙しい中ご投稿頂き大変嬉しく思います。 次回福山へお越しの際は、ご利用頂けますようスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and availability of parking lots. I also love that this hotel looks is relatively new and clean.
Stayed 4 nights in Apr 2019
Response from Candeo Hotels Fukuyama on 6 May 2019
Dear Guest, Thank you for taking the time to write a review. We're so happy to hear you enjoyed your stay! We'll keep working towards improving the quality of our services. Please visit us again sometime!

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not spend much time here. They could use more parking so get there early if you are driving
Stayed 2 nights in Apr 2019
Response from Front desk`s Imai on 16 Apr 2019
Thank you for your review! We're happy to hear you enjoyed your stay. Our staff will keep working hard towards maintaining high quality rooms. We hope you'll visit us again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except that it's a bit of a distance from the train station.
Stayed 1 night in Apr 2019
Response from カンデオホテルズ福山  フロント  中本 on 13 Jun 2019
この度はカンデオホテルズ福山をご利用頂きまして誠にありがとうございます。 また、口コミをご投稿頂き、重ねてお礼申し上げます。 高評価をありがとうございます。 駅から少し距離があり、ご不便をおかけいたしました。バスやタクシーをご利用頂きますと5分程でございます。 宜しければまたご利用くださいませ。 ご感想を賜りありがとうございました。 またのご来館を心よりお待ち申し上げております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from カンデオホテルズ福山 on 25 Oct 2018
この度はカンデオホテルズ福山へご宿泊頂きまして誠にありがとうございます。 お客様に高評価を頂き大変嬉しく存じます。これからもお客様に満足いただけますようサービスの向上と設備管理に努めて参ります。 お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。

8/10 Good

Ulysses

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from カンデオホテルズ福山 フロント 河村 on 1 Sept 2018
この度はカンデオホテルズ福山へご宿泊頂きまして誠にありがとうございます。 こう評価を頂き大変嬉しく存じます。 また福山へお越しの際はカンデオホテルズ福山へご宿泊くださいませ。 お客様のまたのお越しをスタッフ一同、心よりお待ち申し上げております。

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to stay on business.
Great hotel but a walk from the station or any restaurants.
Stayed 1 night in Jul 2018
Response from Candeo Hotels Fukuyama - Yeelly on 11 Aug 2018
Dear John, Thank you for reviewing our hotel. We're glad to hear you had a good stay. We apologize about the distance from the station. We recommend taking a taxi if possible (approximately 700JPY) to our hotel, especially for guests carrying luggage. As for restaurants, please feel free to inquire the front desk about recommendations. We have a list of restaurants within a 15 minute walk of our hotel, and would be more than happy to help you find a place nearby. Thank you again for your comments. Please visit Fukuyama again sometime!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Candeo seems to be a nice and classy brand of hotels. I did enjoy my stay here.
Response from Candeo Hotels Fukuyama - Yeelly on 2 Apr 2018
Dear Guest, Thank you for taking the time to review our hotel. We're happy to hear you enjoyed your stay. We will keep working on improving our services, and hope you'll visit us again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from カンデオホテルズ福山 フロント 小泉 on 11 Apr 2018
この度はご宿泊頂きましてありがとうございました。

8/10 Good

Matt, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room to spend a few days in
The twin-bed room was perfect for five days in Fukuyama for a wedding. The room was very clean and comfortable. It was very good value. The room was perfect for one person: if my wife had also traveled with me, the room would have felt very cramped (and we would have had to ask for an extra pillow, as the bed only came with one). I was very happy to have chosen this hotel. It is a short, ten minute walk from the train station and five minutes from the central shopping district.
Stayed 4 nights in Sep 2017
Response from Candeo Hotels Fukuyama - Yeelly on 13 Oct 2017
Dear Matt, Thank you for your review! We're happy to hear you enjoyed your stay. Our staff will keep working hard towards maintaining high quality rooms. As for the pillows, extra pillows are available on request for no extra charge, so please don't hesitate to ask. We hope you'll visit us again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
この度はカンデオホテルズ福山をご利用頂き、誠にありがとうございます。 ごゆっくりお過ごし頂けましたでしょうか。 またのお越しをスタッフ一同心よりお待ち申し上げております。 フロント 山下

10/10 Excellent

A, seattle wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room conveniently located
Stayed in a double bedroom on a higher floor for a great price. Went and exploved all of fukuyama hiroshima area, thanks to my rail lass, tokyo aND osaka too!
Response from Front desk`s Nguyen. on 10 Apr 2017
Dear Sir/Madam, Thank you for staying at Candeo Hotels Fukuyama. We are happy to hear that you had a great time here exploding Hiroshima area. We hope you come to Fukuyama again and enjoy our services. Again, thank you so much for your valuable reviews.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Super friendly staff nice clean rooms and best of all I forgot my tablet and they mailed it to me . Good breakfast will stay again when in area.
Response from General Manager on 10 Jan 2017
Dear Robert, Thank you for staying with us during your visit to Fukuyama. We're glad the tablet reached you with no problems. Thank you for your compliments about the breakfast. We hope you’ll visit us again. -Yeelly (Front Desk)

8/10 Good

Lydia, F

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel beautiful but location in middle of nowhere
This hotel was nice, staff were friendly but limited English made it difficult for us to talk to them. We used the private pool because we are not used to being naked swimming for a cost exchanged into about £5 for an hour but well worth it BEAUTIFUL view of the city. Their was a nice American restaurant which we got a meal from but taxi ride away call Bar Blue or something which was nice and quite close a 7/11 and a 24 hour McDonald's because it's close to a motorway. Room was basic but nice. Quite comfy and I would stay here again but there's not much round here.
View from private pool
View from top floor near spas to
View from private pool
The private pool
Response from フロント 井上 on 24 Sept 2016
Thank you very much. Please enjoy using the private spa. Please come again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I enjoyed my stay. Very nice hotel. Very clean and modern. The staff were very helpful and considerate.
Response from フロント 井上 on 23 Dec 2016
I appreciate your stay. Please come again.

10/10 Excellent

derek, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We stayed 3 days in Fukuyama the hotel was lovely, very clean, the staff were attentive and the onset was beautiful after a day sightseeing
Response from General Manager on 24 Sept 2016
Thank you for staying with. Please come again.

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 28 Dec 2016
ご利用ありがとうございます。 またのお越しをお待ち致しております。

6/10 Okay

nobuhiro

Stayed 1 night in Apr 2024

8/10 Good

????

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
初めて利用しました。 また機会があれば泊まりたいと思います。
Stayed 1 night in Apr 2024

10/10 Excellent

YUKARI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
セキュリティも、しっかりしていたし、スタッフも、愛想よく親切でした。 朝食も全部美味しかったです
Stayed 1 night in Mar 2024

10/10 Excellent

Kazuma

Liked: Cleanliness, staff & service, property conditions & facilities
ちょっと駅から遠いですが、温泉もあって素敵なホテルと思います。
Stayed 2 nights in Feb 2024

10/10 Excellent

KAZUYOSHI

Liked: Cleanliness, staff & service
Disliked: Amenities
洗面の水圧が低すぎ、トイレが壁と近すぎて狭いしウォシュレットが古かった
Stayed 1 night in Feb 2024

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅くまで温泉とサウナ(大浴場)が使えるので遅くの到着でも疲れが取れました
Stayed 1 night in Feb 2024

6/10 Okay

tomoki

Stayed 1 night in Feb 2024

8/10 Good

TAI CHIK EDDY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Koji

Stayed 1 night in Dec 2023

10/10 Excellent

Tomoyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Takuya

Stayed 1 night in Nov 2023

2/10 Terrible

Akira

Stayed 1 night in Nov 2023

8/10 Good

Gibum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Sho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Yuki

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Daisuke, Kawasaki city

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から少し離れているが、少しの高級感と大浴場、美味しいビュッフェ朝食、そして何よりフロント女性スタッフがいつ来ても明るく出迎えてくれ、必ず宿泊履歴を認知した上で接してくれるのが嬉しい。今回のフロント女性は、美しく明るく、手際の良い対応がとてもすばらしかったです。また利用させていただきます。ありがとうございました。
Stayed 2 nights in Sep 2023

10/10 Excellent

Hidenori

Stayed 1 night in Sep 2023

10/10 Excellent

Satoshi

Travelled with family and small children
Liked: Cleanliness, amenities
良かったよ
Stayed 1 night in Sep 2023
Response from カンデオホテルズ福山 on 8 Sept 2023
この度はカンデオホテルズ福山をご利用いただきまして誠にありがとうございます。またお忙しい中貴重なご意見をいただきまして重ねて御礼申し上げます。高い評価を頂けましたこと、大変光栄に思います。更なるサービス向上のため、スタッフ一同精進してまいります。また福山へお越しのご機会がございましたら、ぜひ当ホテルのご宿泊をご検討下さいませ。またのご利用を一同心よりお待ち申し上げております。カンデオホテルズ福山 塚本

8/10 Good

Yosuke

Liked: Staff & service, property conditions & facilities
大浴場にサウナもありよかったです。朝食もおいしかったです。
Stayed 1 night in Aug 2023

6/10 Okay

????

朝食は、美味しくいただきました。
Stayed 1 night in Aug 2023

2/10 Terrible

MARI

Stayed 1 night in Aug 2023

10/10 Excellent

MIYATA

Stayed 1 night in Aug 2023

10/10 Excellent

JUNKO

Stayed 1 night in Jun 2023

10/10 Excellent

Yoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方が皆さま大変親切で、居心地が良かったです。またそちらへ伺う時はお世話になりたいと思います。
Stayed 2 nights in May 2023

8/10 Good

daisuke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
福山の中心部で利用しやすかった!
Stayed 2 nights in May 2023

8/10 Good

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
美味しいお店を教えてもらい本当に感謝です!ありがとうございました。
Stayed 1 night in May 2023

6/10 Okay

SATOKO

Travelled with family
素泊まりするには問題ないかと思います。ただ、エレベーターの待ち時間はかなりあります…
Stayed 2 nights in May 2023
Response from カンデオホテルズ福山 塚本 on 9 May 2023
SATOKO様この度はカンデオホテルズ福山をご利用いただきまして誠にありがとうございます。また、お忙しい中貴重なご意見を賜り、重ねて御礼申し上げます。エレベーターに関しましては建物の構造上、ご宿泊の皆様に大変ご不便をおかけしてしまい、大変申し訳ございません。頂きましたお声をもとにスタッフ一同課題改善に努めて参ります。また福山へお越しのご機会がございましたら、ぜひご利用をご検討くださいませ。SATOKO様のまたのご利用を心よりお待ち申し上げております。

6/10 Okay

Koji

Stayed 1 night in May 2023

8/10 Good

masahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

CHUI YUK

Stayed 1 night in Mar 2023
Response from IMAI on 7 Apr 2023
Thank you for using Candeo Hotels Fukuyama.We hope you were able to relax during your stay.All the staff are very happy to receive a high evaluation.If you have a chance to come to Fukuyama again, please stop by.

8/10 Good

RIE

Stayed 1 night in Dec 2022