Fukuchani Holidays from £2,569

The room offered was not what was booked through hotels.com. There was construction in the area where we had booked. I personally in the group had to leave to find a room elsewhere because staff said they didn’t even have rooms like the one advertised on hotels.com

Our stay at Diamonds Mapenzi Beach had several positive aspects. The location is good, the pool area is nice, and the staff are friendly, welcoming, and helpful throughout the stay. That said, there are a few points worth being aware of. The rooms appear more worn in reality than the pictures suggest, which detracts from the overall impression. In addition, the food unfortunately falls below expectations. Considering the price, the culinary experience could have been significantly better. This becomes particularly noticeable when compared to similar hotels in destinations such as the Seychelles or Cape Verde, where the food standard is often higher within the same price range. It is also worth mentioning that the Hotels.com Gold benefits (Early/Late checkout, Upgrade) do not seem to apply here (even when listed on confirmatio). However, this appears to be more an issue with Hotels.com rather than the hotel itself. Overall, a perfectly acceptable place to stay, but somewhat overpriced for the experience it offers.

On it's own away from the outside area, this is an excellent property. The beach can be accessed by others but that is not an issue and the beach traders are not intrusive. Shopping, dining, leasure and activities all catered for on site but trips out can also be organised from within the complex. But the the thing that makes this place are the staff, from the gardening team to head chef, each and every one was courteous, helpful and happy. Well done staff you make this place.

The property is amazing. The restaurant needs improvement in terms of variety and quality of pastries, especially. Breakfast was just fine. Extra services are in my opinion, over priced.